On 4/21/2013 5:04 PM,
Since we're at it I would suggest to Dave
to not use paper labels on the CDs, they
tend to unbalance the disk and some DVD
readers will tend to start in high speed
mode with tons of vibrations... this is OK
with desktop units but not so nice when it
happens inside an >$1200 Thinkpad....
include the sticker in the envelope but
don't affix it on the CD.... let the user
decide if he wants to stick it on the disk
In 14 years in the business we have never had a complaint
about labels coming loose or put on crooked that it causes
vibration (and bit error) . Now that could just mean it
happened and no one complained . We do use a full doughnut
style label and have a jig that centers the label on the
disk before adhesion.
I only have records handy at the moment going to back to
2008 ((I have to mount an old hard drive to go back
further)) but I only show that you bought one CD from us in
that time frame and that was only 5 weeks ago . IF that
label is off center and causing vibration we will happily
reimburse your postage just to examine it and send you a
replacement CD at no charge as well.
Letting the end user put the label on themselves is fraught
with all kinds of problems
1) Most users do not have the jig to properly center the
2) I am willing to bet that at least one gonzo on every 250
will put the label on the wrong side. We have been known to
do that ourselves when we get in a hurry , fortunately our
process is to attache the label BEFORE the CD is burned
which is self policing.
3) The current mailer weighs out at exactly 1 oz adding the
paper backing for the label would put it over at 1.1 oz and
your cost would go up another $1 per disk mailed. In your
particular case since you seem to be an expert in the
matter if you purchase another CD from us you may request
that the label be sent seperately and we will be happy to
bill you for the additional postage.
Generally speaking there are a number of reasons not to use
the CD other than for the initial loading onto your
hard-drive and for backup in case you have a drive crash.
1)Reading PDF's ( especially large ones) from a CD is very
slow compared to reading it from your hard drive. Save the
files to your hard drive and store the CD as backup
2) "Burned" CD's do not last forever, most industry studies
I have seen suggest a 3 year life. I however have 100's of
burned CD's here going back 14 years and have never had one
go bad. In fact the only bad "burned" CD I have ever seen
was a competitors disk that someone mistakenly sent me for
replacement. Actually not a reflection on the competitor as
I suspect that burned CD life is a function of storage
practices more than anything,not the quality of the disk or
the burner. To that end "Cool, Dry and Dark" is the mantra.
"Pressed" CD/DVD commercial Music and Video , are another
matter those have purported lives longer than the original
And lest someone asks "why not print directly on the CD" ?
the answer to that one
1) The raw CD price more than doubles ( would increase our
cost about $1500/year)
2) Very few printers support printing direct CD's
Finally in closing let me reiterate our warranty policy:
ArtekMedia & ArtekManuals offers a lifetime ( yours or
mine which ever is shorter) warranty on all PDF's &
CD's. If for ANY REASON your pdf file is no longer readable
we will replace it via mail for the cost of postage or via
download for free. When my own warranty runs out I have
made arrangements for all my files to become public domain
via a popular download site so that all this work (2500+
manuals and growing) is not lost to what will be the antique
collectors out there by then.
Sorry for the bandwidth but I needed to set the record
straight, I will GLADLY ACCEPT FURTHER COMMENTS OFF LIST.
pelase no more OT bandwidth on this subject
PO Box 175