Date   
Re: HOn3 Sharon coupler box w/centering spring action

Dale Buxton
 

Here are some photos and a vid of the box and coupler in action. The boxes are in another material. Its translucent. This black material turned out to be quite brittle.

Dale Buxton

Re: Casting problem?

Frank Sergent
 

Ryan,
 
SF couplers are recently now available as a stock item.
 
Most email communication seems to be working now, but I do still get several emails a day indicating my message (that I obviously never sent) concerning male performance enhancement pills was unable to reach its destination. Maybe I’m in the wrong business.
 
Frank
 

Sent: Friday, March 23, 2018 1:47 AM
Subject: Re: [Sergent Engineering] Casting problem?
 
Ok, well at least it's not a problem. I filled the holes with some thick gel type CA and allowed them to dry before assembly, so no problem. I'm just glad I identified them before they presented a problem for me.

While I have your attention, the main question was when will you restock the SF couplers? I need three pair now, but I could probably use six pair in the future since those 70s tank cars are in my wheelhouse.

Is the email thing a matter of your host blocking them or is it my provider? I sent one using a gmail address, the other using my sbcglobal address.
--
Ryan Harris
Fort Worth TX

Re: Casting problem?

Ryan Harris
 

That's great, Frank. I'll add some to my next order.

--
Ryan Harris
Fort Worth TX

Re: Casting problem?

Tim L
 

I tried sending emails from different addresses a while ago too and
never got responses so I just gave up and never bought any more however
I see the extended shank type F's (and some RailFlyer types as well) are
also in stock now so Frank will get a least one more order from me. Time
for some experimentation. Hope Frank gets the order notification!

Tim

On 25/03/2018 14:32, Frank Sergent wrote:
Ryan,
SF couplers are recently now available as a stock item.
Most email communication seems to be working now, but I do still get several emails a day indicating my message (that I obviously never sent) concerning male performance enhancement pills was unable to reach its destination. Maybe I’m in the wrong business.
Frank

Re: Casting problem?

Ryan Harris
 

Frank, have you given any thought to setting up a "contact us" form on the website to get around the email issues?
--
Ryan Harris
Fort Worth TX

Re: Casting problem?

James Koretsky
 

Ryan,


I thought of this myself, the only issue is that this might only work for the initial contact, once you try and reply to Franks initial email from the "contact us page", you'll be in the same situation.


James

On March 26, 2018 at 2:48 PM Ryan Harris <ryan.harris@...> wrote:

Frank, have you given any thought to setting up a "contact us" form on the website to get around the email issues?
--
Ryan Harris
Fort Worth TX

Re: Casting problem?

Ryan Harris
 

That's a good observation, James. I guess I'm just glad Frank checks in here.
--
Ryan Harris
Fort Worth TX

Re: Casting problem?

James Koretsky
 

I was about to post a message to the group and while looking at the Sergent Site, I see the coupler variations that I was looking for are now available!


Thanks Frank, order being placed now!


James


On March 27, 2018 at 2:30 PM Ryan Harris <ryan.harris@...> wrote:

That's a good observation, James. I guess I'm just glad Frank checks in here.
--
Ryan Harris
Fort Worth TX

Re: Your pending membership in the SergentEngineering@groups.io group

Wayne Kennerley
 

Hello, thanks for the email - I am working on plans for an S Scale model railway layout based on The Rhodesia Railways. I was directed to Sergent Engineering's couplings which are very much like those used by The Rhodesia Railways. 

I hope by joining the IO group to get some knowledge on these lovely couplings with the plan to use them in the future

Regards Wayne
Wales, UK



On Friday, 30 March 2018, 16:54:28 BST, SergentEngineering@groups.io Group Moderators <SergentEngineering+owner@groups.io> wrote:


Welcome to the Sergent Engineering IO email list.  But before we can approve your membership and to help prevent spammers from getting into our group, please send a message about yourself and your interest in this group to:

SergentEngineering@groups.io

Thanks, and (hopefully) welcome!

List Owner - SergentEngineering on groups.io

Note from Frank Sergent

Ryan Harris
 

From the Sergent Engineering home page:

Sergent Engineering experienced record profit in 2017, but what about the future? Sergent Engineering has been around for almost 20 years now and I am very proud of what has been accomplished. For 20 years, I have personally been making couplers. It's time to think about what comes next. I don't know when (so don't bother asking), but sometime this journey will end for me. I love my customers and refuse to leave them out in the cold. Consistent with that goal, I am placing all the coupler designs in the public domain now. If you are interested in having your own copy of these designs Click here.

Sergent Engineering has never been a typical business. No doubt, this news is further evidence of that fact. My hope is that other small (and large) manufacturers will follow suit and allow their designs to live on in perpetuity rather than allowing good products to die in a virtual intellectual property trash heap as a result of changing markets, business interest, and aging owners. We have done many things first. How's that for one more first from Sergent Engineering?


--
Ryan Harris
Fort Worth TX

Re: Note from Frank Sergent

Tim L
 

Now that is huge news, and kudos to Frank for his approach to the longevity of his design. I do hope that the dies for the diecast couplers can be saved. I'd love to have them but shipping them halfway around the globe is just not going to happen.

I do hope eventually Frank also gives away where the balls and springs come from.

- Tim

On 11/04/2018 23:14, Ryan Harris wrote:
>From the Sergent Engineering home page:
Sergent Engineering experienced record profit in 2017, but what
about the future? Sergent Engineering has been around for almost 20
years now and I am very proud of what has been accomplished. For 20
years, I have personally been making couplers. It's time to think
about what comes next. I don't know when (so don't bother asking),
but sometime this journey will end for me. I love my customers and
refuse to leave them out in the cold. Consistent with that goal, I
am placing all the coupler designs in the public domain now. If you
are interested in having your own copy of these designs Click here.
<http://sergentengineering.com/3DFiles.htm>
Sergent Engineering has never been a typical business. No doubt,
this news is further evidence of that fact. My hope is that other
small (and large) manufacturers will follow suit and allow their
designs to live on in perpetuity rather than allowing good products
to die in a virtual intellectual property trash heap as a result of
changing markets, business interest, and aging owners. We have done
many things first. How's that for one more first from Sergent
Engineering?
--
Ryan Harris
Fort Worth TX

Re: Note from Frank Sergent

Mark Lewis
 

Frank:

Thank you for thinking of the hobby's future and not just your own.

Fine product, made by a finer gentleman. Hoping to see couplers coming from your shop for a long time.

Mark Lewis
Stony Point, NC

Re: Note from Frank Sergent

Talmadge C 'TC' Carr
 

I see the target page for just a sec and then it reloads to http://sergentengineering.com/SuperEC87_frame.htm

HUH!!!

TCC:}

Re: Note from Frank Sergent

James Koretsky
 

Yes, same thing happened to me. so I just clicked on Home and you can access everything from there.


James

On April 12, 2018 at 11:38 AM Talmadge C 'TC' Carr <group_list@...> wrote:

I see the target page for just a sec and then it reloads to http://sergentengineering.com/SuperEC87_frame.htm

HUH!!!

TCC:}

Re: Not a Robot, and S Scale questions

Talmadge C 'TC' Carr
 

What Era are you modeling in??  To get a 3/4 size you need to backdate the coupler as there is no "E" smallies.  You can backdate the "E" coupler to a "D" coupler.  However; the "C coupler (such as the Sharon, Tower, etc) is shorter in length.

Re: Note from Frank Sergent

George
 

Maybe try a different browser. Firefox browser on a Mac and site is working fine.

George Sebastian-Coleman



On Apr 12, 2018, at 12:09 PM, Talmadge C 'TC' Carr <group_list@...> wrote:

Didn't work for me:(  same results as before.
_._,_._,_

Groups.io Links:

You receive all messages sent to this group.


Re: Note from Frank Sergent

Andrew
 

Work around in Google Chrome:
When the page with instructions link loads, click on “instructions”.

3D models appears at the bottom of the list of instructions. 94MB zip file.

Andrew



On Thursday, April 12, 2018, 1:34 PM, George Sebastian Coleman <gsebastiancoleman@...> wrote:

Maybe try a different browser. Firefox browser on a Mac and site is working fine.

George Sebastian-Coleman



On Apr 12, 2018, at 12:09 PM, Talmadge C 'TC' Carr <group_list@...> wrote:

Didn't work for me:(  same results as before.

Re: Note from Frank Sergent

Richard McQ
 

Frank, thanks for your ongoing support for people like us who know you produce the best couplers around. It is great that you are putting those into the public domain. I wish that other manufacturers would have done the same thing. Those of us modelling pre-1920 represent a real niche market and when one of our manufacturers goes down, we rarely see them replaced and their products eventually become almost impossible to find - and certainly end up a lot more expensive due to their rarity.
Richard

Re: Note from Frank Sergent

Frank Sergent
 

I’ve received a few emails from worried customers. Sergent Engineering is NOT going out of business any time soon. I think it best to address worried customers in this public forum. So maybe you’re rightly wondering, “What’s really going on here?” Here’s the real skinny...
 
There was a time when I thought it was best to pretend I was a bigger business than I was and project as professional an image as I could muster. (We are all friends here and I’m kind of beyond that now.) I imagined Sergent Engineering couplers stocked in every train store around the globe and me retiring from from my day job with more money than I could count. I’d be paying other people to make couplers while I built a dream layout or just plain goofed off. Most folks here are well aware of the fact that twenty years later Sergent Engineering and Frank Sergent are still one in the same. By one in the same, I mean that I do it all. That’s not entirely true. I have the die cast parts made in Rhode Island and buy them 50,000 at a time. I’m still the guy that cleans them up and packs them into little envelopes though (including counting seven little balls and seven tiny springs and putting them in a little baggie). All the 3D printed / investment cast specialty couplers, uncoupling wands, assembly fixtures, and everything else are made entirely by me in my basement.  I fill orders a couple of times a week and my wife takes them to the post office. (She is still very supportive of me, but has much less direct involvement now days).  I am my own accountant, my own IT department, and my own janitor. You might be thinking “Wow! That’s a tiny tiny operation!” but the truth is that I have thousands of customers and ship a LOT of couplers all over the world every week. The operation is very efficient actually as long as things work as they should. I don’t mean to brag here. I do work hard at this, but I did pretty well in life’s lottery and for that, I thank my Creator in whom I believe all things are possible.
 
I do Sergent Engineering in the evenings. In my real job I help design products that help keep you safe from truly sobering threats that probably only rarely cross your mind, but are much more important to you than model train couplers. Trust me. I don’t do Sergent Engineering for the money even though it produces plenty for the time I dedicate to it. I do Sergent Engineering because I like the satisfaction I get when people express appreciation for something I did. I don’t get much of that in my day job because people never even know that I have helped them. Oh. And I do Sergent Engineering because I like trains – a lot.
 
So. I’m in my early 50’s and even though I need reading glasses now, I’m not done. I get tired of doing the same old thing. Making things I designed long ago is not much fun compared to designing new things. Designing new couplers doesn’t really excite me any more. “I want O scale.” “I want G scale.” blah, blah, blah. By placing my current designs in the public domain, I am inviting someone else to continue this work, no strings attached. Starting with my Sharon coupler design and creating an O scale version would not be too hard and probably go over very well in the On30 market. Somebody should do this. Not me though. But I’ll provide insight and advice for anybody that wants to try it.
 
Here’s how I expect this to play out...
 
Gradually over the next few years, I’ll stop offering the 3D printed (specialty) couplers because those are no longer much fun. 3D printing used to be so cool. Ho hum now. Since the demand for those will still be there, someone will take my designs and figure out how to 3D print them and sell them. I’ll help with that effort any way I can. I’ve been 3D printing and casting these things for 10 years. Its cheaper and easier to do now than its ever been. This is not rocket science, but does require an initial investment in 3D printing and casting equipment (maybe) plus a suitable place to do the work. Or perhaps, there is a better was to make these products that I never tried.
 
When whoever succeeds at producing the 3D printed couplers and I get tired of selling the die cast couplers, then I’ll sell (at a price they can’t refuse) my diecast tooling to whoever is making the 3D printed couplers. Then I’ll be out of the coupler making business.
 
In case I go off to a better place prior to implementing this plan, I have left instructions in my last will to select a willing (TBD) customer to receive all Sergent Engineering assets. If you’d like to be on the list for consideration, just let me know.
 
Please don’t take this information as guidance that you need to buy all the couplers you can before I quit making them. Somebody else will make them when I quit and they will likely do it better than I do. Besides, that sort of thing would only accelerate the process.
 
Finally, thank you to all my customers. You are the reason Sergent Engineering exists.
 
Frank
 
 

Re: Note from Frank Sergent

 

Frank
These days USPS postage (Priority Mail & First Class) can be done on a home computer AND they will pick it up the next day. So now your wife doesn't have to go to the PO any more!

Andy Jackson
Santa Fe Springs CA



On Thu, Apr 12, 2018 at 8:50 PM, Frank Sergent <fsergent@...> wrote:
I’ve received a few emails from worried customers. Sergent Engineering is NOT going out of business any time soon. I think it best to address worried customers in this public forum. So maybe you’re rightly wondering, “What’s really going on here?” Here’s the real skinny...
 
There was a time when I thought it was best to pretend I was a bigger business than I was and project as professional an image as I could muster. (We are all friends here and I’m kind of beyond that now.) I imagined Sergent Engineering couplers stocked in every train store around the globe and me retiring from from my day job with more money than I could count. I’d be paying other people to make couplers while I built a dream layout or just plain goofed off. Most folks here are well aware of the fact that twenty years later Sergent Engineering and Frank Sergent are still one in the same. By one in the same, I mean that I do it all. That’s not entirely true. I have the die cast parts made in Rhode Island and buy them 50,000 at a time. I’m still the guy that cleans them up and packs them into little envelopes though (including counting seven little balls and seven tiny springs and putting them in a little baggie). All the 3D printed / investment cast specialty couplers, uncoupling wands, assembly fixtures, and everything else are made entirely by me in my basement.  I fill orders a couple of times a week and my wife takes them to the post office. (She is still very supportive of me, but has much less direct involvement now days).  I am my own accountant, my own IT department, and my own janitor. You might be thinking “Wow! That’s a tiny tiny operation!” but the truth is that I have thousands of customers and ship a LOT of couplers all over the world every week. The operation is very efficient actually as long as things work as they should. I don’t mean to brag here. I do work hard at this, but I did pretty well in life’s lottery and for that, I thank my Creator in whom I believe all things are possible.
 
I do Sergent Engineering in the evenings. In my real job I help design products that help keep you safe from truly sobering threats that probably only rarely cross your mind, but are much more important to you than model train couplers. Trust me. I don’t do Sergent Engineering for the money even though it produces plenty for the time I dedicate to it. I do Sergent Engineering because I like the satisfaction I get when people express appreciation for something I did. I don’t get much of that in my day job because people never even know that I have helped them. Oh. And I do Sergent Engineering because I like trains – a lot.
 
So. I’m in my early 50’s and even though I need reading glasses now, I’m not done. I get tired of doing the same old thing. Making things I designed long ago is not much fun compared to designing new things. Designing new couplers doesn’t really excite me any more. “I want O scale.” “I want G scale.” blah, blah, blah. By placing my current designs in the public domain, I am inviting someone else to continue this work, no strings attached. Starting with my Sharon coupler design and creating an O scale version would not be too hard and probably go over very well in the On30 market. Somebody should do this. Not me though. But I’ll provide insight and advice for anybody that wants to try it.
 
Here’s how I expect this to play out...
 
Gradually over the next few years, I’ll stop offering the 3D printed (specialty) couplers because those are no longer much fun. 3D printing used to be so cool. Ho hum now. Since the demand for those will still be there, someone will take my designs and figure out how to 3D print them and sell them. I’ll help with that effort any way I can. I’ve been 3D printing and casting these things for 10 years. Its cheaper and easier to do now than its ever been. This is not rocket science, but does require an initial investment in 3D printing and casting equipment (maybe) plus a suitable place to do the work. Or perhaps, there is a better was to make these products that I never tried.
 
When whoever succeeds at producing the 3D printed couplers and I get tired of selling the die cast couplers, then I’ll sell (at a price they can’t refuse) my diecast tooling to whoever is making the 3D printed couplers. Then I’ll be out of the coupler making business.
 
In case I go off to a better place prior to implementing this plan, I have left instructions in my last will to select a willing (TBD) customer to receive all Sergent Engineering assets. If you’d like to be on the list for consideration, just let me know.
 
Please don’t take this information as guidance that you need to buy all the couplers you can before I quit making them. Somebody else will make them when I quit and they will likely do it better than I do. Besides, that sort of thing would only accelerate the process.
 
Finally, thank you to all my customers. You are the reason Sergent Engineering exists.
 
Frank