I don't know if he cares if you complain or not. Howard seems to be an optimist.
It probably has more to do with the fact that the TS-590 was troublesome and you are using one.
The TS-590 library in Hamilb seems to have at least one issue and that is being pursued with the Hamlib group.
73 - Mark - K8MHW
'A RigPi Enthusiast!' - I am not otherwise affiliated with MFJ or RigPi