Sorry to hear that. I didn't know you had other cables connected.
Yes, remove all cables except the serial and 13 pin cables.
Take the time and go through the complete set up again.
Don't forget the baud rate of 57,600 in the radio menu and the RigPi advanced radio settings.
Be sure to save the settings by clicking on the cloud with the arrow.
After you make changes be sure to close and restart the appropriate programs.
Also do a power down and restart on the RigPi when finished changing everything.
PS Forgot to add "Use Disconnect Radio followed by Connect Radio to apply changes in Settings"