QRZ lookup failures


Dave <k4em@...>
 

I get a password error and Unable to connect to remote server;  when I lookup a call in ACLog on 3 of my computers. When I go to ACLog, Callbook, QRZ Internet lookup, Please click here to learn more; it takes me to QRZ..I click on test XML Account Test Page; I then get a Windows can't connect error to that page
I can login to QRZ.com, lookup callsigns, go to forums, everything is fine. I am not having any Windows issues at all. When I go to QRZ.com I can lookup calls fine. But I can't bring up the Help Desk to log a ticket, same Windows connection error on all 3 of my computers.
Anyone having a QRZ issue?
Yesterday morning I did notice that the QRZ forum access was down for several hours, but that is now working.

Dave
k4em


Dave <k4em@...>
 

Well I finally found an email address within the QRZ site. I asked them to forward my issues to there Help Desk. 
I was able to look at my XML account info all looked normal. I was NOT able to change my password or open a Help ticket.
I tried to log into QRZ with Firefox, it didn't like my password. I think there password database may be corrupted.
Dave
k4em


John KC4LZN
 

You're not the only one with issues. Just simply trying to log onto qrz.com, I put in username and password, get the code sent to my phone for authentication and it fails. Tried it on three different computers with the same result. Clicking on the help section fails altogether. They must be having issues with their website.

73
John
KC4LZN

On Sat, Apr 6, 2019, 07:27 Dave <k4em@...> wrote:
Well I finally found an email address within the QRZ site. I asked them to forward my issues to there Help Desk. 
I was able to look at my XML account info all looked normal. I was NOT able to change my password or open a Help ticket.
I tried to log into QRZ with Firefox, it didn't like my password. I think there password database may be corrupted.
Dave
k4em


Stan Finley
 

Have same error.

Stan, K5EW

On 4/6/2019 05:19, Dave wrote:

I get a password error and Unable to connect to remote server;  when I lookup a call in ACLog on 3 of my computers. When I go to ACLog, Callbook, QRZ Internet lookup, Please click here to learn more; it takes me to QRZ..I click on test XML Account Test Page; I then get a Windows can't connect error to that page
I can login to QRZ.com, lookup callsigns, go to forums, everything is fine. I am not having any Windows issues at all. When I go to QRZ.com I can lookup calls fine. But I can't bring up the Help Desk to log a ticket, same Windows connection error on all 3 of my computers.
Anyone having a QRZ issue?
Yesterday morning I did notice that the QRZ forum access was down for several hours, but that is now working.

Dave
k4em


Danny Bush
 

It appears that QRZ is having issues with the sub pages (forums, Helpdesk, etc.).

They are aware of the problem and are trying to get it resolved.  de NF4J 


Dave <k4em@...>
 

Everything working now, can access help Desk and ACLog logging qso's from WSJT Alert. Also no errors looking up calls in ACLog.
I faxed QRZ the info this morning.
Dave
k4em


KF1P Bob
 

Ever since QRZ went to the "Newer Better Faster" Server they are having so many problems.
As we used to say 'The Fault Does not Lay With Your Television Set....."

The Fault does NOT lay with ACLog or Your Computer but with QRZ....
Maybe they should use a REAL Server and a Real Server Service.....

My two Cents

KF1P Bob