Hi Randy,
Welcome to ACLog! It's a great logging program and you can always find help in this users forum.
To populate fields like county and grid square, you need to subscribe to a data service like QRZ. Even though you have checked QRZ, you need to subscribe to their XML service in order to automatically populate other fields. I have used their subscription for years and it's a great service. I think it costs about $30/year.
Good luck!!!
73, Mitch
NWØM