Re: N1MM fails to start. No message on screen.

John Bednar
 

Bob,

 

The cause of the error is  that access to C:\Program Files (x86)\N1MM Logger+.old\LogError.txt is denied.

This is not a N1MM Logger+ issue.

 

John, K3CT

 

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of Bob Turner
Sent: Sunday, May 13, 2018 7:41 AM
To: N1MMLoggerPlus@groups.io
Subject: Re: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

John,

 

I renamed.  It went further with “A runtime error occurred during error processing” .  That message is below, but I think may get stripped out.

 

 

Running the Full Installer, boot, Run Updater worked on 2nd try.    First time it hung trying to go to a non-existent file server (that was my clue).  I told it c:\N1MM Logger+ instead.    It created it, but it’s still empty.   It did find my old databases in the Docs folder.   While running installer it was trying to go to a non-existent file server which I rebuilt under a new name months ago.  \\FS2\Docs versus \\FS1\Docs.    Windows document folder is redirected there.  Changing File Server name probably was the root cause.  Rather than go to the docs folder, it insisted to going to the location of the old docs folder.  Had it simply looked at whatever Docs was pointing at it would have worked.  Not sure if that is a Windows issue or N1MM, but it’s a minor issue now that I know about it.

 

Thanks for your help.

 

Bob

 

 

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of Bob Turner
Sent: Sunday, May 13, 2018 6:48 AM
To: N1MMLoggerPlus@groups.io
Subject: Re: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

John,

 

I’ll try that.  I have no data to save.  I exported and imported into my general logger at end of last contest.

 

Bob

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of John Bednar
Sent: Sunday, May 13, 2018 6:26 AM
To:
N1MMLoggerPlus@groups.io
Subject: Re: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

Bob,

 

I would rename the user N1MM Logger+ directory and start the program. The default location of the directory is MyDocuments. If the program starts your database file(s) are corrupt.

 

If it doesn’t start, the installation is damaged, likely from a computer scan or hardware issue. Rerun the Full Installer. There is no need to un-install. If the installer tells you to reboot, then restart the computer. Install the latest update before starting the program for the first time.

 

Make sure the database directory is located on the computer physical disk drive (not on a network share, cloud, USB disk, etc).

 

Some computer virus/security programs are known to damage the installation.

 

Never allow shadow backup of the database directory files when the program is running.

 

John, K3CT

 

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of Bob Turner
Sent: Sunday, May 13, 2018 6:03 AM
To:
N1MMLoggerPlus@groups.io
Subject: Re: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

John,

 

No.  It was first installed 2-3 years ago.   Windows 10 has been upgraded several times via the forced updates.  It is now at 1709, Build 16299.431 .

 

Bob

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of John Bednar
Sent: Sunday, May 13, 2018 2:54 AM
To:
N1MMLoggerPlus@groups.io
Subject: Re: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

Bob,

 

Is this a new install?

 

John, K3CT

 

From: N1MMLoggerPlus@groups.io [mailto:N1MMLoggerPlus@groups.io] On Behalf Of Bob Turner
Sent: Saturday, May 12, 2018 3:14 PM
To:
N1MMLoggerPlus@groups.io
Subject: [N1MMLoggerPlus] N1MM fails to start. No message on screen.

 

I’m getting ready for June VHF.  N1MM fails to start.  No error message on screen.  I extracted this from Windows Application log.  I was thinking about uninstall / reinstall but perhaps there is a better way?

 

7 3  Bob

N2SCJ

 

App log follows---------------------------------------

 

Log Name:      Application

Source:        Windows Error Reporting

Date:          5/12/2018 3:08:07 PM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      I3

Description:

Fault bucket 1662346856206063835, type 5

Event Name: CLR20r3

Response: Not available

Cab Id: 0

 

Problem signature:

P1: N1MMLogger.net.exe

P2: 1.0.7147.0

P3: 5ac60004

P4: mscorlib

P5: 4.7.2650.0

P6: 5ab1cc12

P7: 1672

P8: 219

P9: System.IO.IOException

P10:

 

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4B87.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C73.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C83.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C93.tmp.txt

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_N1MMLogger.net.e_a8a1e4e5abed2ed54e9df19ee8e52e4d41e64660_fbdde670_093e5078

 

Analysis symbol:

Rechecking for solution: 0

Report Id: 57f12cba-5edf-4956-b876-3182caa9ea08

Report Status: 268435456

Hashed bucket: fbcaf3ef94aeb5d9a711d7a881a658db

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-05-12T19:08:07.138031200Z" />

    <EventRecordID>43500</EventRecordID>

    <Channel>Application</Channel>

    <Computer>I3</Computer>

    <Security />

  </System>

  <EventData>

    <Data>1662346856206063835</Data>

    <Data>5</Data>

    <Data>CLR20r3</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>N1MMLogger.net.exe</Data>

    <Data>1.0.7147.0</Data>

    <Data>5ac60004</Data>

    <Data>mscorlib</Data>

    <Data>4.7.2650.0</Data>

    <Data>5ab1cc12</Data>

    <Data>1672</Data>

    <Data>219</Data>

    <Data>System.IO.IOException</Data>

    <Data>

    </Data>

    <Data>

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4B87.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C73.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C83.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C93.tmp.txt</Data>

    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_N1MMLogger.net.e_a8a1e4e5abed2ed54e9df19ee8e52e4d41e64660_fbdde670_093e5078</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>57f12cba-5edf-4956-b876-3182caa9ea08</Data>

    <Data>268435456</Data>

    <Data>fbcaf3ef94aeb5d9a711d7a881a658db</Data>

  </EventData>

</Event>

Join N1MMLoggerPlus@groups.io to automatically receive all group messages.