I have had this through from Icom - if you see an item being sold and it looks to good to be true - just be careful and you can always get a serial number confirmed at Icom UK
Beware of Counterfeit Icom Products
We have recently seen some counterfeit copies of Icom radios available online with some also arriving in the UK to unsuspecting buyers. These copies look like genuine Icom radios but when examined more closely are not and are significantly inferior in both quality and performance.
We have also had several buyers contact us who have purchased and thought they were receiving a genuine ICOM, on arrival the radios had an incorrect UK channel set, some channels missing and in some cases, buttons not functioning as expected.
Most if not all of these counterfeit products are found online and compared to genuine are priced incredibly low. However, what might seem like a bargain or a great purchase will become a disappointment and could affect how you use your radio and also your and others' safety.
If you are unsure, ask the seller for a serial number in advance of purchasing, call our customer service team on 01227 741741 and we'll confirm the origin of the radio as genuine or not.
ALL Icom Radios Are Produced In Our Own Factories In Japan
We have no outside manufacturing plants for any or our radio products, just our two main factories based in the Wakayama region of Japan and one or two smaller plants that assemble some of our handmade base stations in Osaka.
Icom's own manufacturing plants guarantee that each product that comes off the production line meets with our high quality standards and are enshrined with our Icom brand virtues. The only Icom products that may be produced outside our own factories are certain accessories, examples are battery packs, external speakers and some microphones amongst a few other items. These are made by just a handful of Icom-approved manufacturers who meet tough requirements and standards to ensure compliance, durability, high performance and the quality that Icom demands.
Genuine Icom Product vs Counterfeit
• Counterfeit products are not type-approved to any standard and do not meet UKCA or CE standards.
Countermeasures against Counterfeit Icom Products
Additional steps have been made to identify to the customer that the radio is a genuine Icom.
1. QR Code Genuine Identification System
2. 3D GENUINE Icom Label
• New 3D GENUINE Icom label (see picture at the bottom of the page)
• Conventional 3D GENUINE Icom label
For further downloadable information, click on either:
- How to Distinguish Genuine Icom Radios from Counterfeit Radios Brochure (1 MB) (PDF)
What is the Icom Policy Regarding Counterfeit Products and their Suppliers
Icom has taken legal action against counterfeit manufacturers, importers, and suppliers. In addition to legal action, Icom continuously updates counterfeit product information and educates authorities, dealers, and customers to distinguish between genuine and counterfeit products, until the counterfeit products are removed from the market. Icom is doing its best to eliminate fake products from the market. If you find fake radio manufacturers or suppliers, please get in touch with us directly.
What Should You Do if You Think you have Been Sold or Offered Counterfeit Icom Products
We recommend that you purchase Icom radios from established authorised Icom dealers. Be wary of purchasing online from sources/websites that you may not usually use. Remember the old adage If it is too good to be true, it normally is.
If you suspect that you have been offered or sold counterfeit Icom products, we ask that you contact us via our contact us page on this website or by emailing us at info@... or giving us a call on 01227 741741.
We appreciate your cooperation and support for Icom.
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