EumetCastViewer crashes


Hartmut Schulla
 

Hi folks!

 

I downloaded and installed EumetCastViewer 64Bit from Github on Win10 64bit.

It crashes immediatly after the start on both machines (Server2008r2 64Bit and WIN10 64Bit).

There is one message: „Need the Sentinel-3 TLEs“ before the crash.

An very early old version runs smoothly.

The Application Error Log shows the following:

 

Name der fehlerhaften Anwendung: EUMETCastView.exe, Version: 0.0.0.0, Zeitstempel: 0x61a8d143

Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000

Ausnahmecode: 0xc0000005

Fehleroffset: 0x0000000000000000

ID des fehlerhaften Prozesses: 0x4858

Startzeit der fehlerhaften Anwendung: 0x01d8053eb30a5d48

Pfad der fehlerhaften Anwendung: D:\Tools\DeployEUMETCastView\EUMETCastView.exe

Pfad des fehlerhaften Moduls: unknown

Berichtskennung: 2ae2e7f7-7132-11ec-b750-ffffffffffff

 

Any idea?

 

Regards

Hartmut

 

 

Von: MSG-1@groups.io <MSG-1@groups.io> Im Auftrag von Philip Robinson
Gesendet: Samstag, 8. Jänner 2022 12:48
An: MSG-1@groups.io
Betreff: Re: [MSG-1] FY-3D

 

Ernst

Please dont give up on me. I have sorted it all out i hope

I have not gone out today to try and get my head around this and it all boiled down to something incredibly simple. i knew it would be.

when i right clicked on my properties icon on all my Tellicast icons the target was still to my C: drive. So obviously I have now altered all the targets  to D:drive. So a lot of  the work i was editing  in my D: drive clients folders was a waste of time.

I then had to go through all my cast-client.ini files and do some very careful editing of them to ensure i had all the correct interfaces and target paths because they were now messed up.

Restarted all my clients again and hey presto EVERYTHING IS WHERE IT SHOULD BE and it works. I am receiving all my HVS-2, HVS-1 and BAS files and the logs are where they should be. Davids programmes seem to be fine.

As Ernst said it was a mess.

I dont want to know what "Wer nicht hören will muss fühlen!" means but I feel its not pleasant

i am off to a dark room now

regards

Philip

 

Just double checked and all is good. "Those who refuse to follow rules shall feel the consequences". Too right.

 

 

 

 

 

------ Original Message ------

From: "Ernst Lobsiger via groups.io" <ernst.lobsiger@...>

Sent: 08/01/2022 11:10:00

Subject: Re: [MSG-1] FY-3D

 

On Sat, Jan 8, 2022 at 02:14 AM, Philip Robinson wrote:

Yes, i did restart the tellicast clients 

Philip,

I GIVE UP: You simply tell us the TelliCast client is broken as it is unable to log on D:.
Go on with your own "next step" of deleting all TelliCast stuff on C:. But don't blame
me if things don't work as expected anymore: "Wer nicht hören will muss fühlen!"

Regards,
Ernst

 

Virus-free. www.avg.com


Hugo
 

Hi Hartmut,

Just after the pop-screen "Need the Sentinel-3 TLEs", you can add at least the TLE file "weather.txt" to EUMETCastView. There is already an old "weather.txt" in the distribution.
For that you click the button "Add TLE File" in the "Satellite Setup" screen. It is not necessary to select one of the satellite entries in that file. To update that file just click the "Update TLE's" button.

Regards,

Hugo


Hugo
 

Hartmut,

Another thing, the program shouldn't crash for missing the TLE files. Do you have OpenGL on Windows machines ?
grts,

Hugo


Hartmut Schulla
 

Hi!

I think, OpenGL ist active, because I use Nvidia Graphics Card.

H.

 

Von: MSG-1@groups.io <MSG-1@groups.io> Im Auftrag von Hugo
Gesendet: Sonntag, 9. Jänner 2022 14:08
An: MSG-1@groups.io
Betreff: Re: [MSG-1] EumetCastViewer crashes

 

Hartmut,

Another thing, the program shouldn't crash for missing the TLE files. Do you have OpenGL on Windows machines ?
grts,

Hugo


Hugo
 

Hartmut,

I found the following on error code 0xc0000005....(https://www.stellarinfo.com/blog/how-to-fix-error-code-0xc0000005-in-windows/)
Probably some missing or corrupted dll's ?

grts,

Hugo


Hartmut Schulla
 

Hi Hugo!

OK! But on 2 different Machines with completely different operation systems (WIN10, Server2008r2) and different HW?

As I posted, an „ancient“ version runs.

Regards

Hartmut

 

Von: MSG-1@groups.io <MSG-1@groups.io> Im Auftrag von Hugo
Gesendet: Sonntag, 9. Jänner 2022 14:59
An: MSG-1@groups.io
Betreff: Re: [MSG-1] EumetCastViewer crashes

 

Hartmut,

I found the following on error code 0xc0000005....(https://www.stellarinfo.com/blog/how-to-fix-error-code-0xc0000005-in-windows/)
Probably some missing or corrupted dll's ?

grts,

Hugo


Hugo
 

Harmut,

EUMETCastView is written in the Qt API . The dll's included in the zip file are the ones that are needed to run the software.Do not use dll's that are from an older version.
Use a new directory when you unzip the files. The program will look first for dll's in the working directory.
I tested the program on 3 different systems, but not on a server :). And of course there are other users that installed the latest version on their system ....

grts,

Hugo


Hartmut Schulla
 

Hi!

It’s amazing!

Today, EumetcastView runs on all machines (Server2008r2 (Win7) 64Bit and Win10 64Bit).

It seems there were some DLLs loaded from an old Version.

I think, reboot was the solution.

Regards

Hartmut

 

Von: MSG-1@groups.io <MSG-1@groups.io> Im Auftrag von Hugo
Gesendet: Sonntag, 9. Jänner 2022 15:32
An: MSG-1@groups.io
Betreff: Re: [MSG-1] EumetCastViewer crashes

 

Harmut,

EUMETCastView is written in the Qt API . The dll's included in the zip file are the ones that are needed to run the software.Do not use dll's that are from an older version.
Use a new directory when you unzip the files. The program will look first for dll's in the working directory.
I tested the program on 3 different systems, but not on a server :). And of course there are other users that installed the latest version on their system ....

grts,

Hugo