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eToken failed to work

Hartmut Schulla
 

Yes!
I use the latest versions, distributed via Eutelsat OTA, of eToken (Safenet) und Tellicast.
Regards
Hartmut

-----Ursprüngliche Nachricht-----
Von: MSG-1@groups.io [mailto:MSG-1@groups.io] Im Auftrag von Heiko Schellhorn
Gesendet: Mittwoch, 6. November 2019 13:01
An: MSG-1@groups.io
Betreff: Re: [MSG-1] eToken failed to work

Hi


Today in the night etoken stopped to work. This never happened before.
Did you update your Tellicast-Software ?
If you use Linux and when the Tellicast client software (version 2.14.5)
is used in combination with the Safenet drivers this may help you.

https://www.eumetsat.int/website/home/News/DAT_4451027.html

Best wishes

Heiko
--
---------------------------------------------------------------------------

Dipl. Inf. Heiko Schellhorn

University of Bremen Room: NW1-U 2065
Inst. of Environmental Physics Phone: +49(0)421 218 62091
P.O. Box 33 04 40 Fax: +49(0)421 218 62070
D-28334 Bremen Mail: mailto:schell@...
Germany www:
http://www.iup.uni-bremen.de/~schell
http://www.sciamachy.de
http://www.esa-ghg-cci.org

Wer die Wahrheit nicht weiß, der ist bloß ein Dummkopf. Aber wer
sie weiß und sie eine Lüge nennt, der ist ein Verbrecher.
( Berthold Brecht )

Heiko Schellhorn
 

Hi


Today in the night etoken stopped to work. This never happened before.
Did you update your Tellicast-Software ?
If you use Linux and when the Tellicast client software (version 2.14.5) is used in combination with the Safenet drivers this may help you.

https://www.eumetsat.int/website/home/News/DAT_4451027.html

Best wishes

Heiko
--
---------------------------------------------------------------------------

Dipl. Inf. Heiko Schellhorn

University of Bremen Room: NW1-U 2065
Inst. of Environmental Physics Phone: +49(0)421 218 62091
P.O. Box 33 04 40 Fax: +49(0)421 218 62070
D-28334 Bremen Mail: mailto:schell@...
Germany www:
http://www.iup.uni-bremen.de/~schell
http://www.sciamachy.de
http://www.esa-ghg-cci.org

Wer die Wahrheit nicht weiß, der ist bloß ein Dummkopf. Aber wer
sie weiß und sie eine Lüge nennt, der ist ein Verbrecher.
( Berthold Brecht )

Cornish Man
 

Hi

Had the same thing happened to my eToken,  tried different USB ports with the same results. 
Reinstalled Windows and all the drivers and nothing
I couldn't find out what was wrong with it.

Luckily had a spare etoken to use 



On Wednesday, 6 November 2019, 11:50:48 GMT, Thorsten Miglus <thorsten.miglus@...> wrote:


Hi Hartmut,

this is an issue with the USB port. I observed it from time to time. But after installig the newest etoken drive it happend only one time during several months.

Cheers,
Thorsten

On Wed, Nov 6, 2019 at 11:48 AM, Hartmut Schulla wrote:

Hi!

Today in the night etoken stopped to work. This never happened before.

I restarted the service and the monitor without success.

Only a reboot the machine solved the problem:

 

ERR:2019-11-06 00:40:12.034:eToken transaction timed out.

ERR:2019-11-06 00:40:12.034:Critical dongle error (EToken transaction timed out). Restarting child.

MSG:2019-11-06 00:40:12.034:tc-cast-client shutting down... [1876]

MSG:2019-11-06 00:40:12.035:File transmission 1c359947002c61d0 ended/interrupted: 1 file missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a4e002c629b ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a74002c62bd ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.039:Disconnect from announcement channel `TSL-HVS-1', address 224.223.223.223:4711 completed (shutdown)

MSG:2019-11-06 00:40:12.039:Disconnect from data channel `E1H-TPG-4', address 224.223.223.12:5013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-2', address 224.223.223.3:7015 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Missed parts of file `goes15.2019.310.000017_geo.nc.bz2' id 5dc2155a002c61c7 from channel `E1H-TPG-4'

MSG:2019-11-06 00:40:12.040:File transmission 1c359a5a002c6291 ended: filelist missing/incomplete

MSG:2019-11-06 00:41:00.624:No reaction from child: Initiating child restart

MSG:2019-11-06 00:41:00.624:Sending signal to kill old child [1876].

MSG:2019-11-06 00:41:00.624:Starting new child...

MSG:2019-11-06 00:41:00.624:Started new child [7364].

MSG:2019-11-06 00:42:00.626:No reaction from child: Initiating child restart

MSG:2019-11-06 00:42:00.626:Sending signal to kill old child [7364].

MSG:2019-11-06 00:42:00.626:Starting new child...

 

Very strange!

Regards

Hartmut

Thorsten Miglus
 

Hi Hartmut,

this is an issue with the USB port. I observed it from time to time. But after installig the newest etoken drive it happend only one time during several months.

Cheers,
Thorsten


On Wed, Nov 6, 2019 at 11:48 AM, Hartmut Schulla wrote:

Hi!

Today in the night etoken stopped to work. This never happened before.

I restarted the service and the monitor without success.

Only a reboot the machine solved the problem:

 

ERR:2019-11-06 00:40:12.034:eToken transaction timed out.

ERR:2019-11-06 00:40:12.034:Critical dongle error (EToken transaction timed out). Restarting child.

MSG:2019-11-06 00:40:12.034:tc-cast-client shutting down... [1876]

MSG:2019-11-06 00:40:12.035:File transmission 1c359947002c61d0 ended/interrupted: 1 file missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a4e002c629b ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a74002c62bd ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.039:Disconnect from announcement channel `TSL-HVS-1', address 224.223.223.223:4711 completed (shutdown)

MSG:2019-11-06 00:40:12.039:Disconnect from data channel `E1H-TPG-4', address 224.223.223.12:5013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-2', address 224.223.223.3:7015 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Missed parts of file `goes15.2019.310.000017_geo.nc.bz2' id 5dc2155a002c61c7 from channel `E1H-TPG-4'

MSG:2019-11-06 00:40:12.040:File transmission 1c359a5a002c6291 ended: filelist missing/incomplete

MSG:2019-11-06 00:41:00.624:No reaction from child: Initiating child restart

MSG:2019-11-06 00:41:00.624:Sending signal to kill old child [1876].

MSG:2019-11-06 00:41:00.624:Starting new child...

MSG:2019-11-06 00:41:00.624:Started new child [7364].

MSG:2019-11-06 00:42:00.626:No reaction from child: Initiating child restart

MSG:2019-11-06 00:42:00.626:Sending signal to kill old child [7364].

MSG:2019-11-06 00:42:00.626:Starting new child...

 

Very strange!

Regards

Hartmut

Hartmut Schulla
 

Hi!

Today in the night etoken stopped to work. This never happened before.

I restarted the service and the monitor without success.

Only a reboot the machine solved the problem:

 

ERR:2019-11-06 00:40:12.034:eToken transaction timed out.

ERR:2019-11-06 00:40:12.034:Critical dongle error (EToken transaction timed out). Restarting child.

MSG:2019-11-06 00:40:12.034:tc-cast-client shutting down... [1876]

MSG:2019-11-06 00:40:12.035:File transmission 1c359947002c61d0 ended/interrupted: 1 file missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a4e002c629b ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.035:File transmission 1c359a74002c62bd ended/interrupted: filelist missing/incomplete

MSG:2019-11-06 00:40:12.039:Disconnect from announcement channel `TSL-HVS-1', address 224.223.223.223:4711 completed (shutdown)

MSG:2019-11-06 00:40:12.039:Disconnect from data channel `E1H-TPG-4', address 224.223.223.12:5013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-2', address 224.223.223.3:7015 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Disconnect from data channel `E1H-TPG-1', address 224.223.223.3:7013 completed (shutdown)

MSG:2019-11-06 00:40:12.040:Missed parts of file `goes15.2019.310.000017_geo.nc.bz2' id 5dc2155a002c61c7 from channel `E1H-TPG-4'

MSG:2019-11-06 00:40:12.040:File transmission 1c359a5a002c6291 ended: filelist missing/incomplete

MSG:2019-11-06 00:41:00.624:No reaction from child: Initiating child restart

MSG:2019-11-06 00:41:00.624:Sending signal to kill old child [1876].

MSG:2019-11-06 00:41:00.624:Starting new child...

MSG:2019-11-06 00:41:00.624:Started new child [7364].

MSG:2019-11-06 00:42:00.626:No reaction from child: Initiating child restart

MSG:2019-11-06 00:42:00.626:Sending signal to kill old child [7364].

MSG:2019-11-06 00:42:00.626:Starting new child...

 

Very strange!

Regards

Hartmut