yes i registered and have a user name and password

You are registered, I suppose? David

thank I mange do get for the order page and chose the date of the MSG but It don't give me any ability do order the file,i will try to ask for help using the email you gave me

I know the Data Centre has had some unexpected downtime but if it fails again try contacting Ops at: ops@... Cheers, David

hi i new to using MSG data ,and hope you can help where can i download this kind of of file "W_XX-EUMETSAT-Darmstadt,VIS+IR+HRV+IMAGERY,MSG1+SEVIRI_C_EUMG_20190401090010.nc" I did find them on this pa

Hartmut, all 3 minutes segments seem to be the same size. You should compare the compressed file sizes. Black images will compress to much smaller sizes than normal images. Regards, Ernst

Hi! Below the affected Files (decompressed): It seems to me, there is no pic in some files. Regards Hartmut Von: MSG-1@groups.io <MSG-1@groups.io>Im Auftrag von Ernst Lobsiger via groups.io Gesendet:

Hartmut, our posts crossed each other. As Metop-C is heading south can you check that segment 2 and 3 are probably black and much smaller in bytes than 1? (Assuming your lat/lon is about in the middle

Hartmut, sorry of course you should get the same Metop-C image twice. I have no receiver running right now as I have problems with my heat pump and had to move the TC receivers away. Metop has 3 minut

Hi! Three segments of METOP-C are involved. METOP-A and METOP-B are O.K. Regards Hartmut Von: MSG-1@groups.io <MSG-1@groups.io>Im Auftrag von Ernst Lobsiger via groups.io Gesendet: Sonntag, 11. April

Hi! No, the time is correct. But I had a little typo, In my last mail: 12:00 UTC instead 11:00 UTC. The images are captured with UTC+1 regardless of DST. I started the Job (METOPC) this time (14:54) a

Hartmut, as your MRTG graphs on David's page seem not to be UTC could it be that this started with the change to summer time? In other words are you sure your image processing is scheduled in UTC? If

Hi! Since some days i recognized a strange effect: The dark (not scanned) area moves every day little bit to north. The weeks before i got a full picture of Austria. The pictures were captured every D

Briefly, I reported it, and the fault was fixed, and I was informed it had been fixed. I noted that it had re-appeared in my daily report to EUMETSAT today, but as yet I've had no response to that. Al

Hi Has anyone heard any more news about the current situation with regard to lost and recovered packets on all three services I just wondered if is being looked into Regards Graham

Folks, I hope you will find something of interest. These events are much more attractive when they are held online. Some really interesting topics! The Training Bulletin Joint newsletter related to ne

Ernst, I didn't get an official answer (other than a thanks, and a note that the problem was fixed) but your observation that the data flow exceeded the maximum was correct. Cheers, David

Thanks! I guess a stronger signal /could/ be less susceptible, but I think it unlikely in this case. We've seen this before during recent EUMETSAT changes. Happy Easter! David

Hi David I'll do. As yesterday only HVS-1 was mentioned I didn't check HVS-2. About S5P I can't report on HVS-2 as I receive the whole S5P-stuff and others via terrestrial EumetCast. On HVS-2 I receiv

Hi All Receiver Io, 12 years old Core Duo + TBS-6909X V11. High missed but all recovered packets so far. Has anyone heard from EUMETSAT what caused a similar packet problem we had just weeks back? Reg