Date   
Re: Problems with SkyStar card

Guy Martin <agm@...>
 

It seems to me that there is a batch of cards with faulty chips. Some people like myself have had no problems while others are fitting fans etc. As far as I am concerned if a card runs so hot that it shuts down then it is faulty and should be returned. Mine runs on an Abit board with an 800MHz duron, maybe processor speed is a factor and collating information from those whose cards don't work v. those that do may shed some light.
Regarding drivers, if the present ones work why update unless the new ones promise something better especially as the card is designed primarily for tv.

Regards, Guy

----- Original Message -----
From: John Parkins
To: Trevor David
Sent: Tuesday, September 16, 2003 12:14 PM
Subject: Re[2]: [MSG-1] Problems with SkyStar card


Hello Trevor,

Well I assume the writer of the updated drivers was after the normal
things, to be more stable, more functionality etc etc. But what he came up
with was a set of drivers which caused computer hesitations and the
loss of data, so DON'T use them.

Quite agree about the card. There is an attempt at cooling, a very small
heatsink on one of the chips, but mine runs hot. Thus I stuck the fan
on to help out. But as I said before this is the most temperamental
card I have ever put in a computer. So far I have had this thing in
four different computers, all with completely different hardware. I
have only managed to get it running in two of them and so far only
semi-reliably in one (apart from what I assume is a heat problem).
At first I thought it might be down to the motherboard chipset, one
that it failed to run in at all had a VIA chipset, but this was proved
to be wrong when the one it ran in reliably also had a VIA chipset!

Still the battle goes on..........

Tuesday, September 16, 2003, 11:06:03 AM, you wrote:

TD> Hi

TD> Can you tell us what the upgrade is supposed to do? apart from giving problems.

TD> If this card runs that hot then I would assume that there is
TD> a design fault with it. In my past life (as a QA auditer for MoD)
TD> when working any thing that run that hot for it to stop working
TD> would have been rejected and a new design required.

TD> Trevor

--
Best regards,
John mailto:kvp@...



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Re: Sergment loss

James Brown <james@...>
 

In message <000a01c37c42$f9078050$0100a8c0@douglas>, Douglas Deans <douglas@...> writes
Just to put others minds at ease, I am finding that the segment loss since
this morning's server software change is very bad on HRIT. LRIT seems ok.

Douglas.
Let's hope that doesn't mean we'll need the new 'iffy' drivers!

Cheers,

James
--
James Brown

Re: Problems with SkyStar card

Trevor David <tdavid@...>
 

Hi

I have a card but have not fitted it yet as I am waiting until all the problems have been solved and the bird is stable along with the soft ware. All I want to do is plug it in, install soft ware and go. I admire those who are into the development and tuning but it is not for me.

Trevor

----- Original Message -----
From: Guy Martin
To: MSG-1@...
Sent: Tuesday, September 16, 2003 12:33 PM
Subject: Re: Re[2]: [MSG-1] Problems with SkyStar card


It seems to me that there is a batch of cards with faulty chips. Some people like myself have had no problems while others are fitting fans etc. As far as I am concerned if a card runs so hot that it shuts down then it is faulty and should be returned. Mine runs on an Abit board with an 800MHz duron, maybe processor speed is a factor and collating information from those whose cards don't work v. those that do may shed some light.
Regarding drivers, if the present ones work why update unless the new ones promise something better especially as the card is designed primarily for tv.

Regards, Guy

----- Original Message -----
From: John Parkins
To: Trevor David
Sent: Tuesday, September 16, 2003 12:14 PM
Subject: Re[2]: [MSG-1] Problems with SkyStar card


Hello Trevor,

Well I assume the writer of the updated drivers was after the normal
things, to be more stable, more functionality etc etc. But what he came up
with was a set of drivers which caused computer hesitations and the
loss of data, so DON'T use them.

Quite agree about the card. There is an attempt at cooling, a very small
heatsink on one of the chips, but mine runs hot. Thus I stuck the fan
on to help out. But as I said before this is the most temperamental
card I have ever put in a computer. So far I have had this thing in
four different computers, all with completely different hardware. I
have only managed to get it running in two of them and so far only
semi-reliably in one (apart from what I assume is a heat problem).
At first I thought it might be down to the motherboard chipset, one
that it failed to run in at all had a VIA chipset, but this was proved
to be wrong when the one it ran in reliably also had a VIA chipset!

Still the battle goes on..........

Tuesday, September 16, 2003, 11:06:03 AM, you wrote:

TD> Hi

TD> Can you tell us what the upgrade is supposed to do? apart from giving problems.

TD> If this card runs that hot then I would assume that there is
TD> a design fault with it. In my past life (as a QA auditer for MoD)
TD> when working any thing that run that hot for it to stop working
TD> would have been rejected and a new design required.

TD> Trevor

--
Best regards,
John mailto:kvp@...



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Re: Problems with SkyStar card

Douglas Deans <douglas@...>
 

----- Original Message -----
From: "Trevor David" <tdavid@...>
To: <MSG-1@...>
Sent: Tuesday, September 16, 2003 2:20 PM
Subject: Re: Re[2]: [MSG-1] Problems with SkyStar card


Hi

I have a card but have not fitted it yet as I am waiting until all the
problems have been solved and the bird is stable along with the soft ware.
All I want to do is plug it in, install soft ware and go. I admire those who
are into the development and tuning but it is not for me.

Trevor

Don't be put off Trevor. The majority of people , including myself, just
stuck in the card, read the instructions from Tellique and have never had
the slightest problem.
I have used it, initially, in a one computer set-up, soon followed by the
recommended 2 arrangement without any problems.
Of course we have to learn about the programs and associated software but as
every computer and set-up is unique I think that is unavoidable,
particularly considering both the quantity and size of data.
...and of course we are all here to help as we have been helped in the past.

Regards
Douglas.

Re: Problems with SkyStar card

Guy Martin <agm@...>
 

We are pretty much stable right now. Eumetsat carry out maintenance etc but most of the time we get constant images. I would try the card and software, mine worked first time, and David Taylor has some excellent setting up and help pages.

Regards, Guy

----- Original Message -----
From: Trevor David
To: MSG-1@...
Sent: Tuesday, September 16, 2003 2:20 PM
Subject: Re: Re[2]: [MSG-1] Problems with SkyStar card


Hi

I have a card but have not fitted it yet as I am waiting until all the problems have been solved and the bird is stable along with the soft ware. All I want to do is plug it in, install soft ware and go. I admire those who are into the development and tuning but it is not for me.

Trevor

----------

http://www.gordano.com - Messaging for educators.

Re: Problems with SkyStar card

John Parkins <john@...>
 

Hello Trevor,

As the other guys have said please don't let me put you off, the
results are well worth it. If they weren't why would you think I'm
messing about with it so much.

As a case in point I put the card back into it's working computer over
3 hours ago and, of course, it hasn't missed a beat since, it's working
perfectly. Moreover I had to take the fan off to get it back in it's
original slot so bang goes the "it's getting too hot" theory.

I also haven't seen any recent missing segments so it looks like the
new server software is working after all.

Tuesday, September 16, 2003, 2:20:54 PM, you wrote:

TD> Hi

TD> I have a card but have not fitted it yet as I am waiting
TD> until all the problems have been solved and the bird is stable
TD> along with the soft ware. All I want to do is plug it in, install
TD> soft ware and go. I admire those who are into the development and
TD> tuning but it is not for me.

TD> Trevor

--
Best regards,
John mailto:kvp@...

TechniSat SkyStar2 Driver Software

Sally Wannop <wannop@...>
 

Dear All

We have been following your discussions with interest and recommend that you do not use the upgraded driver software v4.2.8. We are unable to provide you with an official comment, as our DVB service provider has yet to test this version of the software with EUMETCast, but your own experiences indicate to us that it is unlikely that v4.2.8 will be viable for use with EUMETCast. For the time being, we recommend you continue to operate using v4.2.2.

Regards

Sally Wannop
EUMETSAT User Support Manager

Re: Signal level on the skystar2

johnrigsec@...
 

In a message dated 12-09-03 10:35:58 GMT Daylight Time, a.van.belle@...
writes:

Not that I suggest updating to this new driver !
Although it could work perfectly (Technisat won't release a Beta),
the additional requirements (directx9, Mediaplayer9, IE6) will
undoubtedly lower your system performance considerably !

If you don't have problems with 4.2.2 (or 4.2.2b), just leave it, we
only use a very small part of the SkyStar programs.

Greetings,
Arne van Belle
Arne,

Your advice seems to be supported by several users who have updated and
reverted back to the previous version of the SkyStar software.
I feel I should almost apologise for notifying users of the update.

Looking at the update information sent to me, as you say, very little of the
software facilities included are actually used by EUMETCast downloaders.
I have made this point to TechniSat.

Regards,
John Tellick.

Re: TechniSat SkyStar2 Driver Software

Timestep <Information@...>
 

From: Dave Cawley
Timestep Dartmouth England
e-mail Information@...
Web site http://www.Time-step.com
Tel. +44 (0)1803 833366
Fax. +44 (0)1803 839498

And I'll reinforce what Sally says, as the major importer of the Technisat
Card, we do not endorse the new software.

Dave

Re: Problems with SkyStar card

Timestep <Information@...>
 

From: Dave Cawley
Timestep Dartmouth England
e-mail Information@...
Web site http://www.Time-step.com
Tel. +44 (0)1803 833366
Fax. +44 (0)1803 839498

If you follow all the instructions to the letter, everything will work first
time. I just did another installation yesterday, simple...................

Dave

Re: Problems with SkyStar card

John Parkins <john@...>
 

Hello Dave,

Sorry but that is just NOT the case.

Tuesday, September 16, 2003, 4:24:32 PM, you wrote:


T> From: Dave Cawley
T> Timestep Dartmouth England
T> e-mail Information@...
T> Web site http://www.Time-step.com
T> Tel. +44 (0)1803 833366
T> Fax. +44 (0)1803 839498

T> If you follow all the instructions to the letter, everything will work first
T> time. I just did another installation yesterday, simple...................

T> Dave

--
Best regards,
John mailto:kvp@...

Re: Problems with SkyStar card

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

T> If you follow all the instructions to the letter, everything
will work first time. I just did another installation yesterday,
simple...................

Sorry but that is just NOT the case.
Folks, I think that some people have definitely had more problems
than others. I was lucky on my first install and everything worked
OK. However, when I moved the card to improve the cooling, I needed
some messing about to restore functionality. It's a case for
following the instructions to the letter and not attempting to take
any short-cuts.

There is an obvious need for a comprehensive set of FAQs to help in
fault finding and interpreting log files and all the other
diagnostics. Setting up the eToken will only complicate the set of
things that can go wrong!

Cheers,
David

Re: Problems with SkyStar card

Timestep <Information@...>
 

From: Dave Cawley
Timestep Dartmouth England
e-mail Information@...
Web site http://www.Time-step.com
Tel. +44 (0)1803 833366
Fax. +44 (0)1803 839498

There are about 3 people on all lists who cannot get their system working,
this leaves about 97 who have ! You must follow the instructions.

In common with a lot of plug and play devices, if you move the card you will
have problems.

David, any idea of the total number of downloads of your software ?

Regards

Dave

Re: Problems with SkyStar card

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

There are about 3 people on all lists who cannot get their system
working,
this leaves about 97 who have ! You must follow the instructions.

In common with a lot of plug and play devices, if you move the
card you will
have problems.

David, any idea of the total number of downloads of your software ?

Regards

Dave
Your numbers are pretty close, Dave, there are over 100 happy users.

Cheers,
David

Re: Problems with SkyStar card

Lawrence <lawrence@...>
 

USB units ?? My favourite, but I suspect if they were only 10 pounds more,
that we would not sell any; at 3 times the price, wonderful although they
are, and with a 45cm dish and a laptop you can have mobile MSG, we have only
sold a handful.

Regards

Dave
Have you thought about having the USB unit reviewed? ;-)

regards

Lawrence

Re: Problems with SkyStar card

John Parkins <john@...>
 

Hello Dave,

You have to remember Dave just because you have only sold 100 that
doesn't represent the total world wide sale of these cards. There are
far more people than you suggest who are having problems with this
card, not only on various Yahoo list but also on usenet and other
forums there have been complaint after complaint. Remember this card
is not only used for the purpose we want it for.

You have to admit a slightly bias view of things, after all you are
trying to sell them but then I'm a professional computer engineer and
so far, admittedly with the same card, I score 2 out of 4 for semi
successful installations.

Even the manufacturer admits to there being problems with some
chipsets. So yes it might be as easy as following a few easy
instructions, but then again it might not be.

Tuesday, September 16, 2003, 5:17:08 PM, you wrote:


T> From: Dave Cawley
T> Timestep Dartmouth England
T> e-mail Information@...
T> Web site http://www.Time-step.com
T> Tel. +44 (0)1803 833366
T> Fax. +44 (0)1803 839498

T> There are about 3 people on all lists who cannot get their system working,
T> this leaves about 97 who have ! You must follow the instructions.

T> In common with a lot of plug and play devices, if you move the card you will
T> have problems.

T> David, any idea of the total number of downloads of your software ?

T> Regards

T> Dave



T> To unsubscribe from this group, send an email to:
T> MSG-1-unsubscribe@...



T> Your use of Yahoo! Groups is subject to
T> http://docs.yahoo.com/info/terms/




--
Best regards,
John mailto:kvp@...

Re: Problems with SkyStar card

Hugh Marnoch <marnoch@...>
 

Is it possible that the problems with the card are linked to the mobo/chipset?
I think the card requires a lot of power from the mobo and if the chipset can't deliver then there are problems. I have no basis in fact for this except that I had an adsl modem (usb) that just would not work with my then abit kt7 mobo as the via chipset could not deliver enough power.
For myself the skystar card has been flawless in my original machine and in the upgraded machine it is in now. My only problem was man (me) made and was sorted quickly.

Hugh

*********** REPLY SEPARATOR ***********

On 16/09/2003 at 17:50 John Parkins wrote:

Hello Dave,

You have to remember Dave just because you have only sold 100 that
doesn't represent the total world wide sale of these cards. There are
far more people than you suggest who are having problems with this
card, not only on various Yahoo list but also on usenet and other
forums there have been complaint after complaint. Remember this card
is not only used for the purpose we want it for.

You have to admit a slightly bias view of things, after all you are
trying to sell them but then I'm a professional computer engineer and
so far, admittedly with the same card, I score 2 out of 4 for semi
successful installations.

Even the manufacturer admits to there being problems with some
chipsets. So yes it might be as easy as following a few easy
instructions, but then again it might not be.

Tuesday, September 16, 2003, 5:17:08 PM, you wrote:


T> From: Dave Cawley
T> Timestep Dartmouth England
T> e-mail Information@...
T> Web site http://www.Time-step.com
T> Tel. +44 (0)1803 833366
T> Fax. +44 (0)1803 839498

T> There are about 3 people on all lists who cannot get their system
working,
T> this leaves about 97 who have ! You must follow the instructions.

T> In common with a lot of plug and play devices, if you move the card you
will
T> have problems.

T> David, any idea of the total number of downloads of your software ?

T> Regards

T> Dave



T> To unsubscribe from this group, send an email to:
T> MSG-1-unsubscribe@...



T> Your use of Yahoo! Groups is subject to
T> http://docs.yahoo.com/info/terms/




--
Best regards,
John mailto:kvp@...




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Re: Problems with SkyStar card

Guy Martin <agm@...>
 

Then again I'm using an Abit KT7 and a Duron 800 with no problems since installation about mid May. I'm convinced there are some duff cards around. Wrong type of glue as per Fujitsu drives ?

Regards, Guy

----- Original Message -----
From: Hugh Marnoch
To: MSG-1@...
Sent: Tuesday, September 16, 2003 6:32 PM
Subject: Re: Re[2]: [MSG-1] Re: Problems with SkyStar card


Is it possible that the problems with the card are linked to the mobo/chipset?
I think the card requires a lot of power from the mobo and if the chipset can't deliver then there are problems. I have no basis in fact for this except that I had an adsl modem (usb) that just would not work with my then abit kt7 mobo as the via chipset could not deliver enough power.
For myself the skystar card has been flawless in my original machine and in the upgraded machine it is in now. My only problem was man (me) made and was sorted quickly.

Hugh

*********** REPLY SEPARATOR ***********

On 16/09/2003 at 17:50 John Parkins wrote:

>Hello Dave,
>
>You have to remember Dave just because you have only sold 100 that
>doesn't represent the total world wide sale of these cards. There are
>far more people than you suggest who are having problems with this
>card, not only on various Yahoo list but also on usenet and other
>forums there have been complaint after complaint. Remember this card
>is not only used for the purpose we want it for.
>
>You have to admit a slightly bias view of things, after all you are
>trying to sell them but then I'm a professional computer engineer and
>so far, admittedly with the same card, I score 2 out of 4 for semi
>successful installations.
>
>Even the manufacturer admits to there being problems with some
>chipsets. So yes it might be as easy as following a few easy
>instructions, but then again it might not be.
>
>Tuesday, September 16, 2003, 5:17:08 PM, you wrote:
>
>
>T> From: Dave Cawley
>T> Timestep Dartmouth England
>T> e-mail Information@...
>T> Web site http://www.Time-step.com
>T> Tel. +44 (0)1803 833366
>T> Fax. +44 (0)1803 839498
>
>T> There are about 3 people on all lists who cannot get their system
>working,
>T> this leaves about 97 who have ! You must follow the instructions.
>
>T> In common with a lot of plug and play devices, if you move the card you
>will
>T> have problems.
>
>T> David, any idea of the total number of downloads of your software ?
>
>T> Regards
>
>T> Dave
>
>
>
>T> To unsubscribe from this group, send an email to:
>T> MSG-1-unsubscribe@...
>
>
>
>T> Your use of Yahoo! Groups is subject to
>T> http://docs.yahoo.com/info/terms/
>
>
>
>
>--
>Best regards,
> John mailto:kvp@...
>
>
>
>
>To unsubscribe from this group, send an email to:
>MSG-1-unsubscribe@...
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/




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Skystar 2 V. 4.2.8 problems.

johnrigsec@...
 

All,

I've been in touch with EUMETSAT regarding the problems some users of the
EUMETCast service have experienced following upgrading their SkyStar 2
software to the updated version.

They say users should use the old version of software for the time being.
In the meantime they are to carry out some investigation into the problems
encountered by users and will advise back with their findings.

So, as said previously by several users stick to the original version.

Regards,
John Tellick.
RIG.

Re: Problems with SkyStar card

Roger Mawhinney <roger@...>
 

I had a series of problems - even got Dave to replace / repair the Skystar
card! When returned by Dave it worked immediately - however when I decide
to reinstall (with Tellique's software) it would only receive the
Announcement Channel. Douglas Dean's suggestion about adding the extra PIDs
for HRIT and LRIT sorted it out and it now seems to work fine. Probably
some Windows Registry screw up on the re-install routines.

Summary, there are faulty cards about, but don't rely on SkyStar /
Tellique's software either, especially if you have tried to re-install a
number of times. I fully endorse the view on a FAQ - collective experience
may well help the unfortunate "Timestep 3".
RogerM


|

|-----Original Message-----
|From: Guy Martin [mailto:agm@...]
|Sent: 16 September 2003 19:26
|To: MSG-1@...
|
|Then again I'm using an Abit KT7 and a Duron 800 with no
|problems since installation about mid May. I'm convinced there
|are some duff cards around. Wrong type of glue as per Fujitsu drives ?
|
|Regards, Guy
|
| ----- Original Message -----
| From: Hugh Marnoch
| To: MSG-1@...
| Sent: Tuesday, September 16, 2003 6:32 PM
| Subject: Re: Re[2]: [MSG-1] Re: Problems with SkyStar card
|
|
Snipped....