Date   

Re: Eutelsat Hotbird

Peter Benney <tugboat@...>
 

Ian/Douglas,

Here are some interesting views and movies of the Hotbirds in orbit from John Locker.

http://www.satcom.freeserve.co.uk/geos.htm

He reports one of them them shows a tendency to drift more than he would expect and has
sent copies of his findings to Eutelsat , and is at this moment he is waiting to hear from their control centre.

He tells me, "The bird moving rather more than the rest has been labelled HB3 , however ,
there is little to support this at present...it could well be HB6....this is
what I need to iron out with Eutelsat".

Regards,

Peter


Re: Eutelsat

Ian S Deans <ian@...>
 

Peter,

The MSG trials having got nothing to do with my mail to Eutelsat. If
Eutmetsat (T-Systems ) were the only ones to be having uplink/downlink
problems on that transponder then understandably I would accept that they
had a problem ( under trial ) to sort out. However every TV/Data
uplink/downlink has been out at the same time on 11096 so it has to be a
Eutelsat/Hotbird problem. My mail to Eutelsat was simply to ask how long we
can expect these problems to continue -- not unreasonable given the number
of times there has been a problem.

Regards

Ian

----- Original Message -----
From: "Peter Benney" <tugboat@...>
To: <MSG-1@...>
Sent: Monday, October 27, 2003 1:35 PM
Subject: Re: [MSG-1] Eutelsat


Just to update the position, I have now received a further mail from
Eutelsat confirming that my query ( complaint !! ) has been sent to the
appropriate dept. who will be in touch with me soon.
Perhaps we should bear in mind that these are trials !

Peter


Re: Eutelsat

Douglas Deans <douglas@...>
 

----- Original Message -----
From: "Peter Benney" <tugboat@...>
To: <MSG-1@...>
Sent: Monday, October 27, 2003 2:43 PM
Subject: Re: [MSG-1] Eutelsat


I think you are misreading Eutelsat for Eumetsat.
Douglas,

The Eumetsat data is fed and uplinked by T-Systems to their multiplex on
Eutelsats Hotbird 6 from the T-Systems site at Usingen in Germany. As I
understand it there is only one uplink frequency for each transponder so any
uplink/feed problem would affect all PID's.

Hotbird 6 tp129
Horizontal downlink 11.09591
Vertical uplink 14.37516

Fair point Peter. But where, for example, is the sailing channel uplinked
from. It is also on 11096 and it was dead as well. The entire transponder
output was out. I take your point it could be uplink that makes the
transponder fail on output but there are many diverse uplinks suggesting it
is Eutelsat's problem. 11096 carries quite a number of data/TV programs of
which Eumetcast is just one.
An interesting debate nevertheless. Will be interesting to see to whom
Eutelsat attributes the outages.
Hopefully all is now well. There is a lot of learning curves with these new
systems !

Regards
Douglas.


Registration for MSG-1 data via EUMETCast.

johnrigsec@...
 

All,

I have posted the EUMETCast registration form [required for access to MSG-1
data]
on the RIG website with a guide as to how to fill in every section.
I hope people find this useful.

Also there is a direct link to the EUMETSAT document EUM TD15 Issue 3 -
EUMETCast, EUMETSAT's Data Distribution System.

Please read this invaluable document before you begin to set up your system
and
install the various software's.

Regards,
John Tellick.
RIG secretary.


Re: Eutelsat

Peter Benney <tugboat@...>
 

I think you are misreading Eutelsat for Eumetsat.
Douglas,

The Eumetsat data is fed and uplinked by T-Systems to their multiplex on Eutelsats Hotbird 6 from the T-Systems site at Usingen in Germany. As I understand it there is only one uplink frequency for each transponder so any uplink/feed problem would affect all PID's.

Hotbird 6 tp129
Horizontal downlink 11.09591
Vertical uplink 14.37516


Re: Eutelsat

Douglas Deans <douglas@...>
 

----- Original Message -----
From: "Peter Benney" <tugboat@...>
To: <MSG-1@...>
Sent: Monday, October 27, 2003 1:35 PM
Subject: Re: [MSG-1] Eutelsat


Just to update the position, I have now received a further mail from
Eutelsat confirming that my query ( complaint !! ) has been sent to the
appropriate dept. who will be in touch with me soon.
Perhaps we should bear in mind that these are trials !

Peter
I think you are misreading Eutelsat for Eumetsat.
The commercial satellite, Hot Bird 6's transponder problems have nothing to
do with Eumetsat (although I feel sure they will not be happy paying for
anything less than a good service) and we already know that other services
(including TV) on 11096 were also off. This confirms it was not an uplink
problem (or at least a Eumetsat specific one).
It is pretty unusual to have transponders off for periods of time and I
don't think I can ever remember, for example, SKY having such problems.
This has now happened at least 4 times in the past few weeks and perhaps
more as it would be difficult to tell, in absence, due to our marvellous
automated software.

Regards
Douglas.


Re: Eutelsat

Peter Benney <tugboat@...>
 

Just to update the position, I have now received a further mail from
Eutelsat confirming that my query ( complaint !! ) has been sent to the
appropriate dept. who will be in touch with me soon.
Perhaps we should bear in mind that these are trials !

Peter


Re: Eutelsat

James Brown <james@...>
 

In message <004a01c39c87$bcc37530$eeeea8c0@ian>, Ian S Deans <ian@...> writes
Just to update the position, I have now received a further mail from
Eutelsat confirming that my query ( complaint !! ) has been sent to the
appropriate dept. who will be in touch with me soon.

Ian.
Thanks for that Ian - hope for a constructive response.

Cheers,
James
--
James Brown


Eutelsat

Ian S Deans <ian@...>
 

Just to update the position, I have now received a further mail from
Eutelsat confirming that my query ( complaint !! ) has been sent to the
appropriate dept. who will be in touch with me soon.

Ian.


Re: Overnight signal loss anyone?

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

David,

Besides of a 05:30 segment loss, no problems here.

Ferdinand
Thanks, Ferdinand. I saw something at an earlier time (01:31), as well as
the 0530 problem, so it must have just been me!

Cheers,
David


Re: Overnight signal loss anyone?

fvalk <fvalk@...>
 

David,

Besides of a 05:30 segment loss, no problems here.

Ferdinand

---------- Original Message -----------
From: "David Taylor" <david-taylor@...>
To: MSG-1@...
Sent: Mon, 27 Oct 2003 06:58:54 -0000
Subject: [MSG-1] Overnight signal loss anyone?

Did anyone experience any overnight signal loss?

Thanks,
David



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------- End of Original Message -------


Overnight signal loss anyone?

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

Did anyone experience any overnight signal loss?

Thanks,
David


Re: Digest Number 59

Douglas Deans <douglas@...>
 

----- Original Message -----
From: "SAT 2000" <sat2000@...>
To: <MSG-1@...>
Sent: Sunday, October 26, 2003 8:03 PM
Subject: Re: [MSG-1] Digest Number 59


> SAT 2000 SOLUTIONS wrote :
possible cause for your reception problems ???


Solar flare detected and arriving this afternoon - and another this
weekend.
http://www.cnn.com/2003/TECH/space/10/23/solar.forecast/index.html

that eruption was bigger than the planet Jupiter. GPS stopped working,
Pagers went out, and AM and Shortwave flopped like a pancake.

I could get only one station on the broadcast band, it is about a mile
away,
and THEY even had noise on them.

Hopefully the outages were only temporary.

Joris van Pelt
Thanks for the mail and yes solar activity is certainly high at the moment.
However, in this instance, I do not believe this had anything to do with it.
Why ?
There have been a number of outages of this transponder recently most under
very quite solar conditions.
The other transponders (those that were checked) were all working fine
whilst 11096MHz was uniquely out. (again)
Although there had been 2 'X' class solar flares the largest, approx X5,
came from a large sunspot on the eastern limb. Its resulting CME was not
directly at the earth but more a glancing blow. (sadly the magnetic field
turned north so Auroras were in short supply)
The group are awaiting an explanation from Eutelsat as to why this
transponder continues to give trouble and whether this problem is likely to
continue.
It is tolerable for TV services but for 24/7 data services it is a problem.

Regards
Douglas.


Re: Digest Number 59

SAT 2000 <sat2000@...>
 

SAT 2000 SOLUTIONS wrote :
possible cause for your reception problems ???


Solar flare detected and arriving this afternoon - and another this
weekend.
http://www.cnn.com/2003/TECH/space/10/23/solar.forecast/index.html

that eruption was bigger than the planet Jupiter. GPS stopped working,
Pagers went out, and AM and Shortwave flopped like a pancake.

I could get only one station on the broadcast band, it is about a mile away,
and THEY even had noise on them.

Hopefully the outages were only temporary.

Joris van Pelt
_______________________________________________________________________

Message: 1
Date: Sat, 25 Oct 2003 19:56:34 +0100
From: "Douglas Deans" <douglas@...>
Subject: Hot Bird 6 11096 Transponder

I think it's about time we all wrote to Eutelsat to complain about this
intolerable service.
I do assume Eumetsat, who must be paying megabucks for the service have
also
voiced their disapproval.
This Transponder problem is far too frequent.

Regards
Douglas.


Re: Hot Bird 6 11096 Transponder

Luca Bertagnolio <lucaberta@...>
 

I know this would not justify the other outages experienced earlier
this month, but there is a major solar flare in progress since
yesterday.

http://www.pcmag.com/print_article/0,3048,a=110566,00.asp

Makes me wonder if Eutelsat is taking any measure, and have chosen
the 11096 transponder for their tests! ;-)

Bye, Luca


Registration for MSG data via EUMECast.

johnrigsec@...
 

All,

I have posted the EUMETCast registration form [required for access to MSG-1
data]
on the RIG website with a guide as to how to fill in every section.
I hope people find this useful.

Also there is a direct link to the EUMETSAT document EUM TD15 Issue 3 -
EUMETCast, EUMETSAT's Data Distribution System.

Please read this invaluable document before you begin to set up your system
and
install the various software's.

Regards,
John Tellick.
RIG secretary.


Re: Hot Bird 6 11096 Transponder

a_van_belle
 

--- In MSG-1@..., "David Taylor" <david-taylor@b...>
wrote:
....
It didn't help that I had just started testing a new beta update of
the MSG Data Manager (which reduces memory consumption) just when
the problem happened! Unfortunately, I'm one of the people who has
to reboot to recover from this. I suspect Arne thought that he had
messed up something as well!

Cheers,
David
They don't fool me now David ! I have on trial a the new Skystar
2.6B and my regular digital TV receiver running in parallel with my
receive PC. All 3 receivers confirmed loss of signal.
A good way to test the 2-way splitter and both Skystar revisions.

Can confirm that the outage also affected Kurdsat and Sailing channel
who are on the same transponder.
Another transponder on Hotbird 6 was not affected (11054 / ZDF).

Have gaps from 18:48 to 19:12 and from 19:13 to 19:20,
from 19:22 to 19:30 and finally from 19:33 to 20:07

Both receive systems resumed automatically at around 20:07


Greetings,
Arne van Belle


Re: Hot Bird 6 11096 Transponder

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

I disagree James, everything on 11096 is out... example Sailing
Channel. Be careful there are 4 Sailing Channels, 3 of which are on
different transponders from 11096.

Douglas, I am sure that your careful observations will be helpful in
diagnosing the problem.... The more information, correlated amongst
a good number of widely spaced observers, the better.

I have a mail drafted to Eutelsat, but seeing Ian has sent one,
perhaps two with the same surname (hope they don't ask for a photo!)
might be suspicious !
I take it, James, that David has told you about Ian and I .

Regards
Douglas.
I didn't get chance, but did James tell you about the car parked
outside the restaurant (and others will wonder how on earth that is
on-topic!).

Cheers,
David


Re: Hot Bird 6 11096 Transponder

David J Taylor GM8ARV 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺
 

--- In MSG-1@..., "Douglas Deans" <douglas@d...> wrote:
I think it's about time we all wrote to Eutelsat to complain about
this
intolerable service.
I do assume Eumetsat, who must be paying megabucks for the service
have also
voiced their disapproval.
This Transponder problem is far too frequent.

Regards
Douglas.
Yes, I'm seeing similar problems here - not having prior experience
of satellite TV I have to ask: Is this typical? If not, then
reminders of potential revenue lost through poor service reliability
may get the attention of the bean counters. I hope Eumetsat have
suitable Service Level Agreements with penalty clauses....

It didn't help that I had just started testing a new beta update of
the MSG Data Manager (which reduces memory consumption) just when
the problem happened! Unfortunately, I'm one of the people who has
to reboot to recover from this. I suspect Arne thought that he had
messed up something as well!

Cheers,
David


Signal

Lawrence <lawrence@...>
 

Maybe its wind or something - but could anyone confirm signal loss from
MSG-1/HotBird-6 transponder as at 1940utc?

TIA

Lawrence