'As other have said, placing user data inside the Program Files folder tree is not in keeping with today's security policy, and can cause problems when trying to share a folder over the network.'
Thanks David - Program Files was the last place where I wanted anything, I must have missed the screen which enabled me to force installation in another directory (or hit 'Next' with brain in neutral). So I have reinstalled with software in sensible folders. A problem remains: I have the PIDs set as in the instructions on your web site but I am only getting GOES-12 data MPEF etc (Channel 1 and Channel 3 data?) but no HRIT. In Setup4PC 'Statistics' there are only data on line 4; MC 01-00-5E-5F-DE-DF the others are zero. 'netstat -a' showed that 1065 was missing.
Given that all the settings seem to be OK I'm puzzled by this.