Receiving Noaa 20 data

diogenes1@...
 

I received a license update a little while ago in order to receive the data for this satellite. I changed the configuration file for HVS 1 to include E1H-TPL-1 however nothing appears in the assigned directory. From the Eumetsat website, Noaa 20 seems to be active, so can some one please tell me what I could be doing wrong?

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