R: [MSG-1] Himawari problem


Stefano Mina
 

Thanks Ferdinand, for the news from Eumetsat.
I hope in a resolution of the problem

Greetings
Mina Stefano

 

Da: MSG-1@groups.io <MSG-1@groups.io> Per conto di Ferdinand Valk
Inviato: lunedì 29 ottobre 2018 13:22
A: MSG-1@groups.io
Oggetto: Re: [MSG-1] Himawari problem

 

I was in contact with Eumetsat about this and received a rather unsatisfactory reply (see below).

This was almost a week ago and no further information was supplied, nor was there an indication of a tentative solution or solution date.

 

> Subject : 300040972 Third-Party Data Services

>

> Thank you again for your email.

>

> I am afraid that we are still investigating this issue. As soon as

> there is more

> information users will be informed via the UNS accordingly. For your

> convenience, I copy below the message sent out informing of this

> outage:

>

> *****//<remainder cut>

 

Ferdinand Valk

 

From: MSG-1@groups.io <MSG-1@groupsio> On Behalf Of Stefano Mina via Groups.Io
Sent: Monday, 29 October, 2018 11:47
To: MSG-1@groups.io
Subject: [MSG-1] Himawari problem

 

Good morning . Other users have reception problem Himawari file does Eumetcast? MDm log describes Skipped continuously from is older than current data, and does not store images. Operational service of eumetsat describes status of red function
Problem of dating files sent and segments, as described on this post some days ago by David and Ferdinand?

Greetings
Mina Stefano

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