FW: COVID-19 Testing Criteria & Triage Hotline

Paul Burke <box1320@...>

From: McCabe, Teresa E.
Sent: Wednesday, March 18, 2020 3:50 PM
Subject: COVID-19 Testing Criteria & Triage Hotline




As President/CEO Tony Zelenka mentioned in his email yesterday, WVU Medicine began offering testing capabilties for COVID-19 today state-wide.  The big tent located in the parking lot behind the McCormack Center (MOB2) is the Martinsburg collection site for this testing.  Please help us spread the word that this testing is not open to the general pubic, but is for patients who have been screened and have a physician’s order in Epic for the testing.  In order to start the pre-screening process, patients should call the WVU Medicine East COVID-19 Triage Hotline at 304-596-2890.  More information on the testing criteria along with the location and hours of testing is included on the attached document, which can also be seen below.


Additionally, I wanted to share with you that beginning this weekend, our local Triage Hotline will be staffed and available for callers on Saturday and Sunday from 8 am – 4 pm.  Then starting next Monday (March 23), we will expand the local Triage Hotline hours to Monday through Friday, 8 am – 8 pm and Saturday & Sunday,  8 am, - 4 pm (see attached flyer).  Our goal is to provide a local hotline resource for Eastern Panhandle residents who have symptoms or think they may have been exposed to COVID-19.  During the hours that our Triage Hotline is not operational, callers will be refered to the COVID-19 Triage Hotline in Morgantown. 


Thank you for helping us spread the word about these local resources.





Teresa E. McCabe

Vice President Marketing & Development

WVU Medicine East

WVU Medicine Berkeley Medical Center, Jefferson Medical Center

2500 Foundation Way, Suite 2100 (office location)

2500 Hospital Drive (mailing address)

Martinsburg, WV  25401