Re: Technical Glitches


Iain
 

Thanks John

 

Cheers

 

Dr Iain Stuart

 

P.O. Box 2397

Burwood North, 2134

NSW, Australia

 

Ph (02) 97010191

Mb 0413 380116

 

Iain_Stuart@...

 

From: LRRSA@groups.io <LRRSA@groups.io> On Behalf Of John Dennis
Sent: Friday, 12 June 2020 10:26 AM
To: LRRSA@groups.io
Subject: Re: [LRRSA] Technical Glitches

 

I have resent your email Iain.

 

John

 

On Fri, 12 Jun 2020 at 09:04, Iain <iain_stuart@...> wrote:

John,

 

I don’t think I got notification of the link to the PDF version of the latest Light Railways. Was it sent can you resdend.

 

Cheers

 

Dr Iain Stuart

 

P.O. Box 2397

Burwood North, 2134

NSW, Australia

 

Ph (02) 97010191

Mb 0413 380116

 

Iain_Stuart@...

 

From: LRRSA@groups.io <LRRSA@groups.io> On Behalf Of John Dennis
Sent: Saturday, 30 May 2020 1:51 PM
To: LRRSA@groups.io
Subject: [LRRSA] Technical Glitches

 

The Wonders of Technology


Folks, we have a couple of technical hitches in our computer systems at the moment.

Firstly: when attempting to renew your (or apply for) membership online, after pressing "Continue" to go to SecurePay to make your payment the screen goes white and nothing happens. This seems to be happening more often than not at the moment. I have raised a support ticket with SecurePay. If this happens to you, try again another day (or wait for an announcement)

Secondly: Some customers of the online shop are reporting they are unable to checkout. Often seen with an error saying the address is incomplete. This affected five or six customers last week - there may be more. The fix seems to require contacting the online shop support team - nothing you or I can do. If this happens to you please let us know either via FB, the shop "Contact Us" page, or email to sales.

 

Apologies for these. 

 

John Dennis

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