Topics

LocoDoc


Robert Herrick
 

Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick


Steen Mortensen
 

Spoke to him last September at the convention and tried to order kits, he would not commit,

Sounded like decreasing business unfortunately. Have not heard from him since.

 

Steen

 

Sent from Mail for Windows 10

 

From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc

 

Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick

 


Lee Gustafson
 

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:



Spoke to him last September at the convention and tried to order kits, he would not commit,

Sounded like decreasing business unfortunately. Have not heard from him since.

 

Steen

 

Sent from Mail for Windows 10

 

From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc

 

Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick

 

<3C40EDED961242B9BC58EEEAE967A571.png>


Lawrence Wisniewski
 

Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Lee Gustafson
 

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Robert Herrick
 

I appreciate all of the feedback and advice. I've never done business with him, but I've been aware of him in years past by Jim Vail's reviews of his kits in the Gazette. I was about to write him off as a bad bet, but decided to ask rather than rush to judgement. Human nature--especially when it comes to business--never ceases to amaze me. I received sage advice on human nature from a paramedic as we both sat in the ER--he writing a routine report and I, as a journalist, waiting for one of the dicks to brief me on a homocide--when a guy walks in with a bowling pin stuck in his butt. I recall saying, "Whenever I think I've seen everything, someone one-ups me." The paramedic never looked up, but advised--in our respective, overlapping lines of work--"You and I will never see everything." That was decades ago, but his comment sticks with me till this day. The case of Wayne is closed in my book.


bassb04011
 

Try Stoner Creek in Germany. He’s great and very responsive.


Brian 


On May 7, 2020, at 6:50 AM, Lee Gustafson via groups.io <bagustaf@...> wrote:

 FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Climax@...
 

Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Lee Gustafson
 

I stand by my posts regarding my experience with Wayne and find this response offensive. If any one would like to contact me off line regarding the specific details of my experience. I will share the details and events off line. If the groups owner or moderators want to remove me from this list or any other list they own please do it. 

LeeGustafson

Bagustaf at aol dot com


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Lee Gustafson
 

DB who are you? What cottage industry do you represent?

Lee Gustafson 


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


brian_budeit
 

I've dealt with LocoDoc a decent amount of times over the years, and have had to nag him on occasion, but I have always received my order, whatever his shortcomings as a businessman, he isn't a cheat. Where I've seen the irritating delays is when he is doing special work like a custom sized flywheel, he seems slow to get to the lathe.
In my last correspondence with him, he was concerned with getting the idler gears for his kits, with NWSL closing and being bought. I don't know how that worked out. I would advise anyone looking for one of his kits to call, ask if he has one ready to ship, and buttonhole him on when you are going to get it. I've no doubt eveyone's complaints are real, and as those little motors are expensive, its a lot of money to have in limbo.
To end with my opinion, with Westside c-16's and t-12's on e bay being priced like a Blackstone engine, and every one is "rare", I can see this facet of the hobby going away soon, like our model paint. No one is going to pay 500 bucks for a so-so brass engine, then another hundred or so to make it run, then detail and paint, more money. But hey, Testors claims model trains don't need painted anymore. No wonder our hobby in general, and specifically hon3 is shrinking.

brian b

On Thursday, May 7, 2020, 10:23:53 AM EDT, Lee Gustafson via groups.io <bagustaf@...> wrote:


DB who are you? What cottage industry do you represent?

Lee Gustafson 


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Climax@...
 

Lee:
I have owned and operated SierraScaleModels.com since 1986.  At times I get behind but try very hard to get caught up within days at max or give a full refund with an explanation of why I am doing it.  I have had maybe one or two customers that got delayed as I waited for castings or what ever but I keep them posted. It doesn't appear Locodoc is doing that at all.  I did have one similar situation with Mr. Hoffman who makes small HOn3 locomotives and cars out of brass.  It took nearly 2 1/2 years to get the product from him and by then I was so disinterested I threw it in a drawer and finally sold it on ebay just to end looking at it.  So I feel your frustration.  

I am a model railroader myself as you an see in the pictures.  I did this in about 2 years at my home in Florida after i retired.

I have an ongoing problem right now with Bachmann Industries.  I had purchased 10 of their 2 and 3 truck Shays and Climax locomotives, and had only test ran them on a 3 foot piece of track on my desk, when they first came out.  I put them back in their boxes until I retired and could build a layout.  When I got them out again none of them would move but the DCC worked fine.  It was something in the drive system, probably a plastic gear cast on a metal shaft that was slipping.  Poor engineering .  The gear should have been cast on a shaft only if the shaft had been knurled.  Well 3 years ago I returned them from Florida to Bachmann industries.  They didn't have repair parts at that time, so they sent them back not repaired.  This last November I sent them all back in again, in the same box and have not heard a word from them yet  I just sent them an email.  In that Bachmann had appeared to turn their reputation around I made a very large investment to operate DCC with good looking locomotives other than Brass.  I have been very disappointed.  If they ignore the problem of fixing this product I would assume that would open them up for a class actions suit.  But they as a corporation have lawyers who will ignore the suit and say they are out of warrantee.  So no matter what we are screwed.

Dave  MMR#200
SSR President
Mason 32d
Most importantly:  Retired! hahahha

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 10:08 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

DB who are you? What cottage industry do you represent?

Lee Gustafson 


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Bill Lugg
 

If you're up to it, wend your way over to the Repower and Regear IO group and get some excellent help on how to do these things yourself.  I've received some great help repowering old brass and die cast locos using inexpensive motors available on eBay.  They come from China and are out of automotive rear view mirrors. They're quiet, high torque and you can pick them up for $2.50 to $3.00 a piece.  They come in 10 mm, 15 mm and 18 mm square varieties.  Nick from Hobbytown of Boston is on the list too and is a great help in getting motors connected to gear boxes.

Just a thought.
Bill Lugg

On 5/7/20 8:43 AM, brian_budeit via groups.io wrote:
I've dealt with LocoDoc a decent amount of times over the years, and have had to nag him on occasion, but I have always received my order, whatever his shortcomings as a businessman, he isn't a cheat. Where I've seen the irritating delays is when he is doing special work like a custom sized flywheel, he seems slow to get to the lathe.
In my last correspondence with him, he was concerned with getting the idler gears for his kits, with NWSL closing and being bought. I don't know how that worked out. I would advise anyone looking for one of his kits to call, ask if he has one ready to ship, and buttonhole him on when you are going to get it. I've no doubt eveyone's complaints are real, and as those little motors are expensive, its a lot of money to have in limbo.
To end with my opinion, with Westside c-16's and t-12's on e bay being priced like a Blackstone engine, and every one is "rare", I can see this facet of the hobby going away soon, like our model paint. No one is going to pay 500 bucks for a so-so brass engine, then another hundred or so to make it run, then detail and paint, more money. But hey, Testors claims model trains don't need painted anymore. No wonder our hobby in general, and specifically hon3 is shrinking.

brian b
On Thursday, May 7, 2020, 10:23:53 AM EDT, Lee Gustafson via groups.io <bagustaf=aol.com@groups.io> wrote:


DB who are you? What cottage industry do you represent?

Lee Gustafson


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that. You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time. You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries. Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to
sue Wayne and bring charges of postal fraud in order to resolve
my issue. I will say and post no more on Wayne or this topic. I
consider this topic closed.

Lee Gustafson


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io
<lwreno=aol.com@groups.io> wrote:


Wayne has a long history of getting a lot of people upset with
him.  At one time he offered health problems as a reason for his
unreliability.  Over the years, I tried to do business with him
three different times. Only one attempt was successful. The last
time he knee jerked some lies at me in an effort to get me off
his ass.  That worked, and I have never gone back.  Some of his
antics have lead to near lynch mob formation responses on line
and it seemed like he was aware of what he was doing and would
make an effort to clean up his act.  It never seems to last
however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf=aol.com@groups.io>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and
phone calls over several months to reach conclusion. I believe
he is in the process of moving and may have health issues. The
Covid 19 issue may have added to his present situation and work
load.

Lee Gustafson


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...>
wrote:


Spoke to him lastSeptember at the convention and tried to order
kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard
from him since.
Steen
Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986>
for Windows 10
*From: *Robert Herrick <mailto:rdherrick@...>
*Sent: *Wednesday, May 6, 2020 2:29 PM
*To: *HOn3@groups.io <mailto:HOn3@groups.io>
*Subject: *[HOn3] LocoDoc
Has anyone done business lately with Wayne at LocoDoc? I spoke
to him on the phone the end of March and ordered one of his
conversion kits, but heard nothing since. I left a voicemail the
other day with my phone and email, but have heard nothing. Maybe
he's sheltering in place at home.

Bob Herrick
<3C40EDED961242B9BC58EEEAE967A571.png>


Lee Gustafson
 

Dave,

Thank you for the reply. I appreciate and respect your investment in Sierra Scale Models. Running a cottage industry business is difficult at best and the contribution to the hobby is often not supported or profitable. Thank you for your hard work.

Your experience and frustration with your Bachmann Shays is all to common. The plastic used for the gears and the way they are installed guaranteed failure. Bachmann’s response or lack of response, repair and parts is sad as well as frustrating. I don’t know if NWSL has replacement gears or if The Shay Fixer has parts to repair and upgrade your models. In either case the problem is with Bachmann and the Chinese factory and they should make it right.

With regard to Wayne I’m concerned about all aspects of his health and ability to conduct business. Communication was not good and I did not want to threaten the actions I outlined. I wish him well. I agree that anyone during business with him should confirm he has parts in stock and can perform any work in a timely manner. I really don’t think he is a thief. I truly think he is dealing with other issues. Take care, be well, be safe and enjoy retirement.

Lee Gustafson 




On May 7, 2020, at 10:05 AM, "Climax@..." <Climax@... wrote:


Lee:
I have owned and operated SierraScaleModels.com since 1986.  At times I get behind but try very hard to get caught up within days at max or give a full refund with an explanation of why I am doing it.  I have had maybe one or two customers that got delayed as I waited for castings or what ever but I keep them posted. It doesn't appear Locodoc is doing that at all.  I did have one similar situation with Mr. Hoffman who makes small HOn3 locomotives and cars out of brass.  It took nearly 2 1/2 years to get the product from him and by then I was so disinterested I threw it in a drawer and finally sold it on ebay just to end looking at it.  So I feel your frustration.  

I am a model railroader myself as you an see in the pictures.  I did this in about 2 years at my home in Florida after i retired.

I have an ongoing problem right now with Bachmann Industries.  I had purchased 10 of their 2 and 3 truck Shays and Climax locomotives, and had only test ran them on a 3 foot piece of track on my desk, when they first came out.  I put them back in their boxes until I retired and could build a layout.  When I got them out again none of them would move but the DCC worked fine.  It was something in the drive system, probably a plastic gear cast on a metal shaft that was slipping.  Poor engineering .  The gear should have been cast on a shaft only if the shaft had been knurled.  Well 3 years ago I returned them from Florida to Bachmann industries.  They didn't have repair parts at that time, so they sent them back not repaired.  This last November I sent them all back in again, in the same box and have not heard a word from them yet  I just sent them an email.  In that Bachmann had appeared to turn their reputation around I made a very large investment to operate DCC with good looking locomotives other than Brass.  I have been very disappointed.  If they ignore the problem of fixing this product I would assume that would open them up for a class actions suit.  But they as a corporation have lawyers who will ignore the suit and say they are out of warrantee.  So no matter what we are screwed.

Dave  MMR#200
SSR President
Mason 32d
Most importantly:  Retired! hahahha

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 10:08 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

DB who are you? What cottage industry do you represent?

Lee Gustafson 


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>
<IMG_0017.JPG>
<IMG_0054.JPG>
<IMG_0417.JPG>
<IMG_0477.JPG>


Lawrence Wisniewski
 

Wayne's problems don't have much to do with China. He repeatedly failed to contact people who became exasperated with his attitude toward basic courtesy in business situations.  He did resort to lying to get out of difficult encounters with angry customers.  He did it often enough with so many people that he effectively destroyed his own reputation.  I never heard of any theft or blatantly illegal behavior, but that would have him running from the law, not sitting in his shop taking orders from unsuspecting clients.  His favorite trick with me was to claim he had misplaced my order form, card number, or whatever bookkeeping mistake he could hide behind.  He totally failed to fill two orders for me for stuff he claimed to have in shop.  Pressing him for a shipping date was an act of futility.  When I read on line that his problems were well know throughout the modeling community and he had pushed a lot of people past their endurance limits, I realized that he just didn't have the kind of mental skills needed to sustain a service business.  This has been going on for at least 10 years, if not more.  I've forgotten the name of the medical condition that Wayne was alleged to have, but it supposedly had something to do with his inability to follow through with things.  I think most of us have basically experienced  a lot of sadness over what all this has turned into because Wayne certainly is knowledgeable, can solve engineering problems that drove many of us nuts, and was a bright ray of hope when his locodoc products were first appearing back in the Gazette.  Maybe it's the broken promises that hurt the most.  I do know that Wayne was active in on line groups when the past explosions of rage and frustration with him occurred, and to my knowledge, he never once publicly responded to anything said, even though it would have helped his reputation enormously.  His silence spoke volumes.    At any rate, while your defense of cottage industry people is thoughtful and well intended, it just doesn't address Wayne's situation.  Wayne really needed to get someone to manage his business and deal appropriately with his correspondence.  I've visited many shops that had guys like him tinkering away in the back room and doing good work.  However, they were usually told not to answer the phone by the shop owner for reasons that became very apparent after actually trying to talk to the guy about something and finding out later that the conversation was never passed on to the owner.  When I tried to deal with him, Wayne was always at the Salida Roundhouse, where he was employed in the afternoons.  The short walk between that shop and his own home must have been littered with Wayne's order forms and phone notes, because he usually claimed that he lost them in his back and forth travels.  I've long since found other sources for Faulhaber motors, but have always wished that I could utilize Wayne's services the way I can most other small time dealers.  


-----Original Message-----
To: HOn3@groups.io
Sent: Thu, May 7, 2020 8:53 am
Subject: Re: [HOn3] LocoDoc

Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Richard Johnson
 

Lovely layout, i assume its HO.

I could go on and on about bachmann with their on30 shay. I believe i was the first to discover the bevel gears split in their box resting for service. 
Short story they punked me hard so i went public on the conspiracy and created a run of customers demanding new trucks which they had to deal with but i was burned and left on30 because of it and focused on my on3 logging at my club.  I wont buy bachmann products any more.  Luckily i was able to push on the old nwsl to make new gears for the on30 shay and got others to email them back the. And they made some runs of gears for us.

Regards all
Rich Johnson

www.RichardSJohnson.net

"Those who enjoy freedom must endeavor to preserve it."


"No free man shall ever be debarred the use of arms"
Thomas Jefferson


From: HOn3@groups.io <HOn3@groups.io> on behalf of Climax@... <Climax@...>
Sent: Thursday, May 7, 2020 8:05:23 AM
To: HOn3@groups.io <HOn3@groups.io>
Subject: Re: [HOn3] LocoDoc
 
Lee:
I have owned and operated SierraScaleModels.com since 1986.  At times I get behind but try very hard to get caught up within days at max or give a full refund with an explanation of why I am doing it.  I have had maybe one or two customers that got delayed as I waited for castings or what ever but I keep them posted. It doesn't appear Locodoc is doing that at all.  I did have one similar situation with Mr. Hoffman who makes small HOn3 locomotives and cars out of brass.  It took nearly 2 1/2 years to get the product from him and by then I was so disinterested I threw it in a drawer and finally sold it on ebay just to end looking at it.  So I feel your frustration.  

I am a model railroader myself as you an see in the pictures.  I did this in about 2 years at my home in Florida after i retired.

I have an ongoing problem right now with Bachmann Industries.  I had purchased 10 of their 2 and 3 truck Shays and Climax locomotives, and had only test ran them on a 3 foot piece of track on my desk, when they first came out.  I put them back in their boxes until I retired and could build a layout.  When I got them out again none of them would move but the DCC worked fine.  It was something in the drive system, probably a plastic gear cast on a metal shaft that was slipping.  Poor engineering .  The gear should have been cast on a shaft only if the shaft had been knurled.  Well 3 years ago I returned them from Florida to Bachmann industries.  They didn't have repair parts at that time, so they sent them back not repaired.  This last November I sent them all back in again, in the same box and have not heard a word from them yet  I just sent them an email.  In that Bachmann had appeared to turn their reputation around I made a very large investment to operate DCC with good looking locomotives other than Brass.  I have been very disappointed.  If they ignore the problem of fixing this product I would assume that would open them up for a class actions suit.  But they as a corporation have lawyers who will ignore the suit and say they are out of warrantee.  So no matter what we are screwed.

Dave  MMR#200
SSR President
Mason 32d
Most importantly:  Retired! hahahha

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 10:08 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

DB who are you? What cottage industry do you represent?

Lee Gustafson 


On May 7, 2020, at 7:54 AM, "Climax@..." <Climax@... wrote:


Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Lawrence Wisniewski
 

Good to know he's still around!  I thought he left the business many years ago.


-----Original Message-----
From: bassb04011 <fishingmaine@...>
To: HOn3@groups.io <HOn3@groups.io>
Sent: Thu, May 7, 2020 8:37 am
Subject: Re: [HOn3] LocoDoc

Try Stoner Creek in Germany. He’s great and very responsive.


Brian 


On May 7, 2020, at 6:50 AM, Lee Gustafson via groups.io <bagustaf@...> wrote:

 FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


brian_budeit
 

Lawrence,

you mention having found other sources for the Faulhaber motors. Can you recommend someone?

brian b

On Thursday, May 7, 2020, 11:53:55 AM EDT, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne's problems don't have much to do with China. He repeatedly failed to contact people who became exasperated with his attitude toward basic courtesy in business situations.  He did resort to lying to get out of difficult encounters with angry customers.  He did it often enough with so many people that he effectively destroyed his own reputation.  I never heard of any theft or blatantly illegal behavior, but that would have him running from the law, not sitting in his shop taking orders from unsuspecting clients.  His favorite trick with me was to claim he had misplaced my order form, card number, or whatever bookkeeping mistake he could hide behind.  He totally failed to fill two orders for me for stuff he claimed to have in shop.  Pressing him for a shipping date was an act of futility.  When I read on line that his problems were well know throughout the modeling community and he had pushed a lot of people past their endurance limits, I realized that he just didn't have the kind of mental skills needed to sustain a service business.  This has been going on for at least 10 years, if not more.  I've forgotten the name of the medical condition that Wayne was alleged to have, but it supposedly had something to do with his inability to follow through with things.  I think most of us have basically experienced  a lot of sadness over what all this has turned into because Wayne certainly is knowledgeable, can solve engineering problems that drove many of us nuts, and was a bright ray of hope when his locodoc products were first appearing back in the Gazette.  Maybe it's the broken promises that hurt the most.  I do know that Wayne was active in on line groups when the past explosions of rage and frustration with him occurred, and to my knowledge, he never once publicly responded to anything said, even though it would have helped his reputation enormously.  His silence spoke volumes.    At any rate, while your defense of cottage industry people is thoughtful and well intended, it just doesn't address Wayne's situation.  Wayne really needed to get someone to manage his business and deal appropriately with his correspondence.  I've visited many shops that had guys like him tinkering away in the back room and doing good work.  However, they were usually told not to answer the phone by the shop owner for reasons that became very apparent after actually trying to talk to the guy about something and finding out later that the conversation was never passed on to the owner.  When I tried to deal with him, Wayne was always at the Salida Roundhouse, where he was employed in the afternoons.  The short walk between that shop and his own home must have been littered with Wayne's order forms and phone notes, because he usually claimed that he lost them in his back and forth travels.  I've long since found other sources for Faulhaber motors, but have always wished that I could utilize Wayne's services the way I can most other small time dealers.  


-----Original Message-----
To: HOn3@groups.io
Sent: Thu, May 7, 2020 8:53 am
Subject: Re: [HOn3] LocoDoc

Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
<3C40EDED961242B9BC58EEEAE967A571.png>


Mike Conder
 

In cottage industries there are always people who are happy with a particular vendor and those who are unhappy with that vendor.  Count me in as one of the happy ones as all of my dealings with Wayne have been and cordial and successful.  And this goes for his Bellaire Roundhouse days in the mid-80's, to the Houston Roundhouse, to the move to the Salida Roundhouse and also to local Colorado train shows.

I understand that there are two sides to every transaction and not every transaction turns out great or even successful.

At this point, recognize that Wayne is probably in hos 80's and did attend recent train shows, where he's selling an incredible stock of used train books. by himself.  We're talking about him driving at least a couple of hours to any show a couple dozen full boxes of books that he hauls into the show, sets up, then hauls many of them back to his van, then drives home again.  I'm personally surprised he's still able to do that, and who knows what his current health is at this time.

I certainly couldn't keep up with him at my age ...

Mike Conder


Lawrence Wisniewski
 

There was a guy on Ebay.  As I recall, he was known as Motorman.  I haven't ordered from him in years and I ran into some posts that suggested he had died not long ago.  He was my go to for Faulhaber motors.  Given Faulhaber's batch approach  to supplying various sized motors, I bought a large stock of 1319's through Motorman upon his advise.  I finally got them after more than 6 months waiting. They weren't cheap and Motorman gave them to me at cost.   I have used most of them and have none available for resale.  If you want me to check my files for his name and address, I can do that.  However, I am inclined to think he is gone because his advertisements have been absent on Ebay for some time now.  Sorry.


-----Original Message-----
From: brian_budeit via groups.io <brian_budeit@...>
To: HOn3@groups.io
Sent: Thu, May 7, 2020 1:32 pm
Subject: Re: [HOn3] LocoDoc

Lawrence,

you mention having found other sources for the Faulhaber motors. Can you recommend someone?

brian b
On Thursday, May 7, 2020, 11:53:55 AM EDT, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne's problems don't have much to do with China. He repeatedly failed to contact people who became exasperated with his attitude toward basic courtesy in business situations.  He did resort to lying to get out of difficult encounters with angry customers.  He did it often enough with so many people that he effectively destroyed his own reputation.  I never heard of any theft or blatantly illegal behavior, but that would have him running from the law, not sitting in his shop taking orders from unsuspecting clients.  His favorite trick with me was to claim he had misplaced my order form, card number, or whatever bookkeeping mistake he could hide behind.  He totally failed to fill two orders for me for stuff he claimed to have in shop.  Pressing him for a shipping date was an act of futility.  When I read on line that his problems were well know throughout the modeling community and he had pushed a lot of people past their endurance limits, I realized that he just didn't have the kind of mental skills needed to sustain a service business.  This has been going on for at least 10 years, if not more.  I've forgotten the name of the medical condition that Wayne was alleged to have, but it supposedly had something to do with his inability to follow through with things.  I think most of us have basically experienced  a lot of sadness over what all this has turned into because Wayne certainly is knowledgeable, can solve engineering problems that drove many of us nuts, and was a bright ray of hope when his locodoc products were first appearing back in the Gazette.  Maybe it's the broken promises that hurt the most.  I do know that Wayne was active in on line groups when the past explosions of rage and frustration with him occurred, and to my knowledge, he never once publicly responded to anything said, even though it would have helped his reputation enormously.  His silence spoke volumes.    At any rate, while your defense of cottage industry people is thoughtful and well intended, it just doesn't address Wayne's situation.  Wayne really needed to get someone to manage his business and deal appropriately with his correspondence.  I've visited many shops that had guys like him tinkering away in the back room and doing good work.  However, they were usually told not to answer the phone by the shop owner for reasons that became very apparent after actually trying to talk to the guy about something and finding out later that the conversation was never passed on to the owner.  When I tried to deal with him, Wayne was always at the Salida Roundhouse, where he was employed in the afternoons.  The short walk between that shop and his own home must have been littered with Wayne's order forms and phone notes, because he usually claimed that he lost them in his back and forth travels.  I've long since found other sources for Faulhaber motors, but have always wished that I could utilize Wayne's services the way I can most other small time dealers.  


-----Original Message-----
To: HOn3@groups.io
Sent: Thu, May 7, 2020 8:53 am
Subject: Re: [HOn3] LocoDoc

Very few cottage industry operations start out wit the intent to defraud anybody out of the value of anything.  Being a cottage industry usually means that you are the full boss, in other words you do the advertising, receive orders, get materials, produce something, pack it all up with instructions, take it to get shipped, and start on the next order.  The one things as a cottage industry is they dont have the ability nor resources to mass produce any particular item and store it for God only knows how long or let the stock go dead on the shelf.  They just cannot afford it.  Yes, I have had my problems but in most every case patience is a virtue and they come through.  You might get mad at the delay for your instant gratification fix but life is what it is.  Getting upset and making threats of legal action and involving the USPS only meets with more resistance.  Put yourself in the sellers shoes for once and think about this.  You have two customers, the first wants a dodad and the second wants a dodad too.  You get the order and then order the parts to manufacture the dodad.  The part comes from China and you must order the part.  You do that and it takes a month to get it on the slow boat from China.  In the mean time you are trying to fill other orders at the same time.  You fill the easy orders first to get them out of the way, then move on to the harder orders trying to make everyone happy.  Mean while the two orders for a dodad sit there waiting for delivery of the part needed,.  One of the customers starts writing to you wanting to know this or that.  You do your best to answer him but he keeps on pestering you.  Soon you grow so tired you just stop answering his now threatening and insulting letters.  The second person just sits patiently and waits.  Finally the parts arrive from China and you start manufacturing only to find out China changed the part!  Geesh, the first guy who ordered is now involving the USPS.  You now start to change things and it takes time because you are still getting other orders too.  You get sick, injured, or move.  That all takes time.  You finally get things in order, have redesigned the new part and have it ready to go.  You manufacture the parts and the second order goes out first because he was a gentleman and had patience to let you do your job.  The first person, being the jerk he was to you gets his second.  Why didn't you send him his money back, because it was invested in the Dodad part that was ordered from China and you could not afford to just let it sit on the shelf for God only knows how long.  Cottage industries are not corpoartions with the ability to have a warehouse and accept losses.  In most cases the slightest ripple will shut them down and its usually run not to make a huge profit, but more to stay busy, as an extension of a hobby, or just the love of doing something.  If you want instant gratification and fast service 100% of the time, go with the major manufactures and stay away from Cottage Industries.  If you feel adventuresome, are asking for the unusual, and have patience, go with the cottage industries.  Your not dealing with a corporation, you are dealing with and individual who may have bit off more than he can chew all at once.
DB

-----Original Message-----
From: "Lee Gustafson via groups.io"
Sent: May 7, 2020 6:50 AM
To: HOn3@groups.io
Subject: Re: [HOn3] LocoDoc

FWIW, I agree with Lawrence, buyer beware. I had to threaten to sue Wayne and bring charges of postal fraud in order to resolve my issue. I will say and post no more on Wayne or this topic. I consider this topic closed. 

Lee Gustafson 


On May 7, 2020, at 4:18 AM, Lawrence Wisniewski via groups.io <lwreno@...> wrote:


Wayne has a long history of getting a lot of people upset with him.  At one time he offered health problems as a reason for his unreliability.  Over the years, I tried to do business with him three different times.  Only one attempt was successful.  The last time he knee jerked some lies at me in an effort to get me off his ass.  That worked, and I have never gone back.  Some of his antics have lead to near lynch mob formation responses on line and it seemed like he was aware of what he was doing and would make an effort to clean up his act.  It never seems to last however.  With him it's definitely buyer beware.


-----Original Message-----
From: Lee Gustafson via groups.io <bagustaf@...>
To: HOn3@groups.io
Sent: Wed, May 6, 2020 4:53 pm
Subject: Re: [HOn3] LocoDoc

My recent business experience with Wayne took many emails and phone calls over several months to reach conclusion. I believe he is in the process of moving and may have health issues. The Covid 19 issue may have added to his present situation and work load.

Lee Gustafson 


On May 6, 2020, at 2:59 PM, Steen Mortensen <steenerik@...> wrote:


Spoke to him last September at the convention and tried to order kits, he would not commit,
Sounded like decreasing business unfortunately. Have not heard from him since.
 
Steen
 
Sent from Mail for Windows 10
 
From: Robert Herrick
Sent: Wednesday, May 6, 2020 2:29 PM
To: HOn3@groups.io
Subject: [HOn3] LocoDoc
 
Has anyone done business lately with Wayne at LocoDoc? I spoke to him on the phone the end of March and ordered one of his conversion kits, but heard nothing since. I left a voicemail the other day with my phone and email, but have heard nothing. Maybe he's sheltering in place at home.

Bob Herrick
 
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