Hi there, I downloaded an export of our group's messages, but i cant open the zip file on my Mac. I get an error "unable to expand .zip into downloads" (Error 1--Operation Not permitted). I wouldnt im

Hi, What's the best way of keeping track of messages I want to refer back to? -- Cheryl Rodgers Author of the Kate & Nick Mysteries www.rodgersvoice.com

Hello, One of our members responded to an email and it showed up as 'Spoofed Sender.' I don't know what that means or how to change that. Help? :) Thanks in advance, Laurie

Hi, Is there any way to see old pending memberships that were not approved (expired after the 14 days). I have someone trying to join one of my groups but it says they are already subscribed with anot

I was a member of a recipe group. All of sudden, a few messages came through with Chinese language. I asked why? I was then advised that this was MY issue. That clearly I had Chinese language setting

Hello, I use the 'links' to add an email address or a website to a message, but the links and the emails keep getting truncated. What do I need to do so this doesn't keep happening. Thank you in advan

I have been trying to access a log-in email from "groups.io" I am not able to log in to a group to which I belong. My password does "not match" however it's what I recorded. I am using the correct ema

Yes, it seems to have been solved. Thanks.

I am a member of wrppromo@groups.io and did not receive any e-mails from them today. The messages are on the group page and listed as bounced. Other members are receiving the e-mails. I received all t

I have downloaded and read through the Owners Manual and Getting Started Guide. Very comprehensive! However, a question: The possible plan is to close a MailChimp distribution (because of revised cost

I recently changed my email address on my account. It gave me a message that I would receive a confirmation email before I could post or respond to my groups. "Your account is not confirmed. You will

Hi Not sure how to find this in the settings of my group. But I’d like a footnote with groups io links at the bottom of the e mail of my group thanks “If the person you are talking to doesn’t appear t

Good morning, my name is Dario and I am the only owner of a group. Yesterday, I received a new subscription that I must approve, but I can't find the link. Can you help me? I enclose the page where th

Deleting cookies will often remedy this. Regards, Bruce

I need to change the e-mail address I entered when starting out- I'd rather my personal address was not anywhere and want to change it to my website address. HELP!

We have a LOT of imagery in our group. As a result we have 800+ album pages. Plus there's no straightforward way to just jump to a specific one. We'd like to divvy up albums by state; each state would

How can I upload 500 pictures and name them so that they will stay in the sequence or the order I want them too be....I have tried numbers ...I tried alpha....I tried combinations..... and nothing see

Hi, What is the "Unread" indicator in Groups.io? Web or App interface (not email). In my early days on a new group I've joined I was seeing a blue spot on the left of an unread Topic heading line (in

How do I have my messages to and from my groups show up in the font and color I use for normal emails? I use Courier New 18 bright blue, because that's the easiest one for me to read. Some messages sh

Hi all, I changed the email associated with my groups.io account and have re-subscribed to all of the groups and am receiving emails. Even though I’ve changed the address I’m still receiving messages