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Email delivery options query


Andy Wedge
 

Hi,

In the new member's manual, the section regarding email delivery options states:


Special Notices Only

You receive only the messages that moderators have designated as special notices.

No Email

With this setting, you do not receive any group messages by email. You can still access messages and other group features on the group’s website. You might still receive individual notifications from the group (for example, special notices) and system messages from Groups.io.

If you can still receive special notices when you have selected No Email, what purpose does the Special Notices Only setting serve?

Andy



Bruce Bowman
 

On Sun, Apr 12, 2020 at 12:21 AM, Andy Wedge wrote:
If you can still receive special notices when you have selected No Email, what purpose does the Special Notices Only setting serve?
Looks like an error in the docs. To my knowledge No Email subscribers do not receive Special Notices.

A group Owner/Moderator can send a message to a No Email subscriber via the Member List. System messages like "your account is bouncing" or "you've been removed for marking a message as spam," and a handful of the Member Notices (Welcome, Removed Member, etc) will also arrive regardless of the subscription setting. But these are all private messages, not group messages.

Bruce 

Check out the new groups.io Help Center     See also the groups.io Owners Manual


Andy Wedge
 

On Sun, Apr 12, 2020 at 05:32 AM, Bruce Bowman wrote:
Looks like an error in the docs.
As I suspected. I've raised this on beta docs.

Andy