Topics

How to send GroupOwner+ messages #groupowner #howto


Tony Moody
 

Hi,
I'm wanting to send messages to a group, From: the Owner,  implications of which are that replies etc will go to Owner+  and not to my own membership email address.
What is the recommended method?

I have sent a Special Notice  to All and set the From: GroupOwner+ 
But there are problems.
The messages I received are From : me,  Reply to : me , Arrg!
There seems no log or record Delivery of the Special Message ( wanted to check the delivery details, who from, who to. )

OK
Tony


Jim Wilson
 

I had to check the variables with my test group. The result is that there is no simple method to do this.

A Special Notice is from the Owner but the reply is to the group. The From line structure is:
    [Group Name]@groups.io on behalf of [Owner or Moderator] via Groups.io <[Group Name]+owner@...>

The only current way to do this would be to visit your Members page under Admin, scroll all the way to the bottom so that all members show on the page (assuming you still have the default Infinite Scroll in your preferences), then go back to the top, check the checkbox next to Display Name and then choose Action -> Send Message.

That will definitely send the message to each individual with the From line showing:
    [Group Name]+owner@groups.io

Even so, I'm not sure why you would choose to do this rather than simply posting to the group. Depending on your member count, you would invite a potential onslaught of messages that could last for weeks.

br
Jim


Frances
 

On Thu, Jan 9, 2020 at 07:26 AM, Tony Moody wrote:
I'm wanting to send messages to a group, From: the Owner,  implications of which are that replies etc will go to Owner+  and not to my own membership email address.
What is the recommended method?

I have sent a Special Notice  to All and set the From: GroupOwner+ 
But there are problems.
The messages I received are From : me,  Reply to : me , Arrg!
There seems no log or record Delivery of the Special Message ( wanted to check the delivery details, who from, who to. )
- You can change your display name to Owner if you wish.

- You can send a message to an individual member:
From the wiki: https://groups.io/g/GroupManagersForum/wiki/Owner-emails
Note to Member / Member Notices
 
You can also send a "note to member" with just the group owner email address. Your personal login email address will not show.
 
Go to Members. Select the member.
Go to +Owner Messages button.
Click Reply.
If Note To Member doesn't come up, change to that from the dropdown list.
BCC yourself or all mods.
Send.
The message will only have the group owner email address.

- You could also create a new email address that hides your identity and post with that. (Create a second account.) Be careful that you don't delete the owner email address.

- Be sure that email addresses are hidden in the message archive.
See other settings - 
https://groups.io/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation

Frances
 
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GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Michael Pavan
 

On Jan 10, 2020, at 1:11 PM, Frances <frances@tansymews.com> wrote:

You can also send a "note to member" with just the group owner email address. Your personal login email address will not show.

Go to Members. Select the member.
Go to +Owner Messages button.
Click Reply.
If Note To Member doesn't come up, change to that from the dropdown list.
BCC yourself or all mods.
Send.
The message will only have the group owner email address.
This should actually say:

Go to Members. Select the member.
Click on "Send Message" button (at bottom of page)
Select "From:" address (drop down menu) either Owner or personal (this is the only address that will be used)
Fill in Subject
Compose message body
OR
Change "--Notices--" (in drop down menu) to other Member Message (e.g. "Pending Subscription" Member Notice)
THEN choose whether or not to check BCC: "Me" and/or "All Moderators"
Click "Send to Member"
NOTE: the message sent will have your group's Message Footer appended.


Frances
 

On Fri, Jan 10, 2020 at 06:49 PM, Michael Pavan wrote:
This should actually say:

Go to Members. Select the member.
Click on "Send Message" button (at bottom of page)
Select "From:" address (drop down menu) either Owner or personal (this is the only address that will be used)
Fill in Subject
Compose message body
OR
Change "--Notices--" (in drop down menu) to other Member Message (e.g. "Pending Subscription" Member Notice)
THEN choose whether or not to check BCC: "Me" and/or "All Moderators"
Click "Send to Member"
NOTE: the message sent will have your group's Message Footer appended.

Wiki updated. 

Note that the wiki (for the most part) is editable by all GMF subscribers. A community effort!

Frances
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Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Tony Moody
 

Thanks Jim, and Frances.

Yes, How to send messages to members as if coming from the Owner or Moderators.
More or less official memos coming from on high as it were. (good luck with that I hear !)
I need to learn and know how to send such messages to All Members, eg All Mail, Digests,
Special. and no Email .
( Note: One of 'my' groups is now set to not allow No-email , those members have been set
to special Notices.) I'm not sure if this is a good idea.

To my mind it would be good to be able to set both No Email ON and Special Notices ON.

I think I have seen samples on various Groups.io/
[ for instance From: "Sharing_________Secrets@groups.io Group Moderators"
<Sharing__________Secrets@groups.io>
To: Sharing__________Secrets@groups.io
Subject: [Sharing_________eSecrets] Group Guidelines #guidelines ]

Hmm, that is interesting, and I don't understand; the Return Path goes to a bounce facility
And there is no Reply to:

OK,
Tony
_______________________________________

On 10 Jan 2020 at 6:05, Jim Wilson via Groups.Io wrote about :
Subject : Re: [GMF] How to send GroupOwner+ m

I had to check the variables with my test group. The result is that there is no simple method
to do this.

A Special Notice is from the Owner but the reply is to the group. The From line structure is:
[Group Name]@groups.io on behalf of [Owner or Moderator] via Groups.io <[Group
Name]+owner=groups.io@groups.io>

The only current way to do this would be to visit your Members page under Admin, scroll all
the way to the bottom so that all members show on the page (assuming you still have the
default Infinite Scroll in your preferences), then go back to the top, check the checkbox next
to Display Name and then choose Action -> Send Message.

That will definitely send the message to each individual with the From line showing:
[Group Name]+owner@groups.io

Even so, I'm not sure why you would choose to do this rather than simply posting to the
group. Depending on your member count, you would invite a potential onslaught of
messages that could last for weeks.

br
Jim


Duane
 

On Sat, Jan 11, 2020 at 01:06 AM, Tony Moody wrote:
I need to learn and know how to send such messages to All Members, eg All Mail, Digests,
Special. and no Email .
A Special Notice will be sent to all except the No Email.  That's the main reason for not allowing that setting.  Of course, you have to be judicious with your use of them or people will leave.

Duane
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Tony,

Yes, How to send messages to members as if coming from the Owner or
Moderators.
That part is easily done from the New Topic function.

As you've heard, what isn't so easy is to have replies go somewhere other than where your group's Reply To option says they should. You could suggest in beta that the New Topic page have a second checkbox "Replies to +owner" that you could use in conjunction with the Special Notice checkbox.

I need to learn and know how to send such messages to All Members,
eg All Mail, Digests, Special. and no Email .
There's an old saying in the Yahoo Group moderator circles: "No Email" means "No Email". For whatever reason that member does NOT want the group to send messages to their address. Not even the messages you think are so important.

In some cases this is because the member made a silly choice, such as using a work email address in a group with NSFW postings. Other times the reasons are more legit, but not imagined by the group owner.

So for this reason it has been made relatively difficult to get around No Email with a message to all members.

Assuming there are relatively few No Email members, one way to get around it is to send a Special Notice, and then separately send a message from your email service with all of the No Email addresses Bcc'd. Or as many of them at a time as you're allowed to include in a single message (about 200 last time I did this with Gmail). With some email services you can even set it up so that your post comes "From" the group's posting address (a legit spoof).

Or, the same thing, but using checkmarks on the No Email members in your group's Members list, and the Send Message action. If you sort the Members list by the Delivery column you can dramatically reduce the number of pages full of checkmarks this way. As I recall this may have the flaw that your own Display Name is sent in the From field, even when you select the +owner address. But you could temporarily change your Display Name before doing this.

To my mind it would be good to be able to set both No Email ON and
Special Notices ON.
The only difference between them is that members opting for Special Notices receive those New Topics that you so designate. So what would having them both on mean that would be different?

Hmm, that is interesting, and I don't understand; the Return Path goes
to a bounce facility ...
That's how Groups.io tracks rejected messages. That address is solely for the use of the rejecting service, it is not (normally) shown to the recipient (except in View Source or Show Original or equivalent) nor is it available as a user reply address.

And there is no Reply to:
Well that's interesting. I believe that means that the group's Reply To setting is "Sender". A setting that generally means that the Reply-To header field is not needed to direct replies back to the group (or whatever).

Shal


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