Date   

Re: Mysteriously disappearing messages

Andy Wedge
 

On Wed, Feb 16, 2022 at 12:34 PM, John Wood wrote:
However there was no notification to me as sender that it had not gone through.
Did you send the email from the account that you were subscribed to that group with? If you check the Activity Log for the time you sent it you may find an entry that says 'Non-member <emailaddress> attempted to send message "<subject>", via email'.

Regards
Andy


Re: Spam!

Randy Kramer
 

On Tuesday, February 15, 2022 10:52:39 AM Bruce Bowman wrote:
I suggest banning it.
https://groups.io/helpcenter/ownersmanual/1/managing-members/banning-and-u
nbanning-members
When I used to "run" some yahoo mailing lists, when I had a spammer, I did not
ban him, as that person would get a message saying he was banned and then,
often, he would rejoin the list using a different username and email address.

Instead, I put any such person on (permanent) moderation, but then I never
approved their messages. I don't think anyone that I handled that way ever
checked to see that their messages got to the list, because none ever
resubscribed.

As an aside: typically on most lists, I would not require moderation of their
first message. But, if someone violated the list rules, I would then put them
on moderation.


Re: Mysteriously disappearing messages

Pete Cook
 

I'd first check the activity log to see if there's a record of it being received - or possibly rejected. Also make sure you're actually sending it from the email address that is subscribed.

Pete


Mysteriously disappearing messages

John Wood
 

I wonder if anyone here could help?   I posted a message to one of my groups - a link for a Zoom call - sent by email.   Two days later I received several personal emails fro members saying they had not received it.  I checked online and there was no sigh of it.  So I sent it again by email, and that email never arroved either.  However there was no notification to me as sender that it had not gone through.  I have now - apparently successfully - posted the item directly to the group online.  I have also changed my email address.

Can anyone advise why this might have happened, and how I can prevent it happening again?

John Wood


Re: Spam!

Rubens
 

...
BB| I suggest banning it.
| If someone's email address is hacked,
| the hacker can LOG IN as that person
| (via "email me a link"), visit the
| group, read messages online, gain
| access to files and other group
| content, etc.


And...?

What's the harm in that?

Are your groups illegal, contain
top secret content or something?...


[ ] Rubens




.


Moderator Unban a Member?

Larry McDavid
 

Does the Moderator privilege to ban a member also mean that Moderator can unban a member? Is any privilege difference required to unban vs. ban a member?

--
Best wishes,

Larry McDavid W6FUB
Anaheim, California (SE of Los Angeles, near Disneyland)


Re: Owner can't change owner of a subgroup?

Glenn Glazer
 

On 02/15/2022 13:25, Bruce Bowman wrote:
On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
Adding myself back to the subgroup does not permit me to escalate myself back to owner.
Glenn -- This is the part I don't get. Assuming you are an Owner of the main group, you should be able to do this.

Just Direct Add yourself to the subgroup, enter that subgroup, and change your Role record. Could you be logged in with the wrong email address?

If that doesn't work please send us a screenshot (or something) to demonstrate at which point the failure occurs.

Regards,
Bruce

Thanks, Bruce.

You and Duane hit the nail on the head, that is, I was trying to do this from the subgroup's member list rather than from the subgroup's member's page.

Best,

Glenn


Re: Owner can't change owner of a subgroup?

Glenn Glazer
 

On 02/15/2022 12:35, Frances wrote:
On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.....P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them.
Can't you explain to the current subgroup owner how to make you a member and owner?

I believe I explained this in the postscript to my original email.

Best,

Glenn

--
PG&E Delenda Est


Re: Owner can't change owner of a subgroup?

Glenn Glazer
 

On 02/15/2022 13:21, Duane wrote:
On Tue, Feb 15, 2022 at 02:27 PM, Glenn Glazer wrote:
I can access the subgroup members list, but I cannot change the owner.
I think you're going at it wrong.  I just checked and found that I can change the Role of anyone in a subgroup where I'm just a member (also if NOT a member) because I'm an owner of the main group and have implied ownership of all subgroups.  I can even change my own Role between Member and Owner when I've joined the subgroup.  I'm doing it from the actual member's page by clicking on the row, not from action drop down on the member list.

Duane

This is the trick, many thanks, Duane.

The only clarification I would add is that one needs to click on the member's page of the subgroup, not the member's page of the main group as these are different pages.

Best,

Glenn


Re: Owner can't change owner of a subgroup?

 

Glenn -
Did you add the new owner BEFORE you tried to remove the old one?
Dano

----- Original Message -----
We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.

Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is:

and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough.

Adding myself back to the subgroup does not permit me to escalate myself back to owner.

I don't see anything the owners manual or wiki that addresses this.

Suggestions welcome.

Best,

Glenn
P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them.


Re: Owner can't change owner of a subgroup?

Bruce Bowman
 

On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
Adding myself back to the subgroup does not permit me to escalate myself back to owner.
Glenn -- This is the part I don't get. Assuming you are an Owner of the main group, you should be able to do this.

Just Direct Add yourself to the subgroup, enter that subgroup, and change your Role record. Could you be logged in with the wrong email address?

If that doesn't work please send us a screenshot (or something) to demonstrate at which point the failure occurs.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Owner can't change owner of a subgroup?

Duane
 

On Tue, Feb 15, 2022 at 02:27 PM, Glenn Glazer wrote:
I can access the subgroup members list, but I cannot change the owner.
I think you're going at it wrong.  I just checked and found that I can change the Role of anyone in a subgroup where I'm just a member (also if NOT a member) because I'm an owner of the main group and have implied ownership of all subgroups.  I can even change my own Role between Member and Owner when I've joined the subgroup.  I'm doing it from the actual member's page by clicking on the row, not from action drop down on the member list.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Owner can't change owner of a subgroup?

Frances
 

Actually I just remembered that how easy it is to add a member to a subgroup.

Just from Admin, Settings in subgroup. Then choose Direct Add. 
Find your name, click in checkbox, and then Add. 

If you are a member of a subgroup, you can see for yourself and write specific instructions. (Or do it over the phone, so you can give step-by-step instructions.)

Frances
--
Help available from Groups.io help and GMF wiki.

 


Re: Calendar not consistently sending reminders #cal-reminder

Chuck Palmer
 

Gayle,

I've run into similar problems with our club's 2 monthly meetings.  I have each one of them setup in the group's calendar to send out reminders 1 day and also 2 hours before the meeting times. 
It is "wonky" at best.

Most times the 1-day prior reminder does come out; rarely, if ever, does the 2 hours one get sent out;  neither came out for today's meeting at 13:30 EST.

I mentioned this issue a year or two ago in the GMF - back when I was setting them up as recurring.  At that time it was pointed out that the recurring feature was buggy and not recommended so I stopped setting them up that way and have done each month manually since then.  It works better but in no way has it been 100% reliable for me.  So I now send also out meeting reminders via MailChimp and also post them on our website.  I do put the Zoom link in our groups.io calendar event for security purposes.

Please let me know if you resolve the issue.

Kind regards,
-chuck


Re: Owner can't change owner of a subgroup?

Frances
 

On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.....P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them.
Can't you explain to the current subgroup owner how to make you a member and owner?

And then stay on as owner, just reduce your email subscription to special notices only or no-mail, depending on what the group allows.

If premium, the owner can direct add you. Easy - edit this:
https://groups.io/g/GroupManagersForum/wiki/5789

Or have the owner invite you:
https://groups.io/g/GroupManagersForum/wiki/12630

Promoting to owner:
https://groups.io/g/GroupManagersForum/wiki/12335

 Frances
--
Help available from Groups.io help and GMF wiki.

 


Owner can't change owner of a subgroup?

Glenn Glazer
 

We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.

Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is:



and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough.

Adding myself back to the subgroup does not permit me to escalate myself back to owner.

I don't see anything the owners manual or wiki that addresses this.

Suggestions welcome.

Best,

Glenn
P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them.


Re: Spam!

 

Wow, I stand corrected them. I didn't think that was possible. And I do read the every day change log that comes out on Fridays. And I didn't think that was one of the things that Mark had added. So I do apologize

On Feb 15, 2022, at 11:58 AM, Bruce Bowman <bruce.bowman@...> wrote:

On Tue, Feb 15, 2022 at 12:56 PM, Joseph Hudson wrote:
You can't ban it after the person has already been removed.
Yes, you can. See the first "tip" found at https://groups.io/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Spam!

Bruce Bowman
 

On Tue, Feb 15, 2022 at 12:56 PM, Joseph Hudson wrote:
You can't ban it after the person has already been removed.
Yes, you can. See the first "tip" found at https://groups.io/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Spam!

 

You can't ban it after the person has already been removed. So this wouldn't work in Davy's case.

On Feb 15, 2022, at 9:59 AM, Peter Cook <peterscottcook@...> wrote:

On Tue, Feb 15, 2022 at 10:53 AM, Bruce Bowman wrote:
I suggest banning it.
Bruce, that's a good point and I hadn't thought about it. I had this exact thing happen in one of my groups (the "Do you have an amazon account" ploy). I put the subscriber on moderation until she could fix the problem.

I don't think banning is necessary, though, unless the person ends up needing to get a new email address.

Thanks,
Pete


Re: Spam!

 

If you lock the topic, that'll fix the problem.

On Feb 15, 2022, at 8:40 AM, Mdivine <nextdoorsb@...> wrote:

Thank you.

Did notify them and getting them set up with different email address, which will put on moderate.

is there any setting to turn off posting via email address for the group? Or putting just those type post via group email address  on moderate?  Would like to prevent any individual subscribers from replying directly back to a problem.
Do not see one?