Date   

Re: New member: question about Group owner email address

Michael Chopra
 

 These messages do not appear in the archives, do they? 
Thanks.
From Michael. 


From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> on behalf of Shal Farley <shals2nd@...>
Sent: Saturday, May 19, 2018 8:19:34 AM
To: GMF
Subject: Re: [GMF] New member: question about Group owner email address
 
Michael,

My question is about the owner email address, what happens when email is sent there?
 
The email message is forwarded to the email address of each moderator and owner, subject to the Owner Email setting in that mod/owner's Subscription page. Each mod/owner can elect to receive all such emails, none of them, or only those sent by current subscribers to the group.

The message is also logged in the group's Activity log (Message to +owner) and in the member's Activity History page.

Shal



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Re: New member: question about Group owner email address

 

Michael,

My question is about the owner email address, what happens when email is sent there?
 
The email message is forwarded to the email address of each moderator and owner, subject to the Owner Email setting in that mod/owner's Subscription page. Each mod/owner can elect to receive all such emails, none of them, or only those sent by current subscribers to the group.

The message is also logged in the group's Activity log (Message to +owner) and in the member's Activity History page.

Shal



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Re: Third Party Relay

Bob Bellizzi
 

Shal &  Ginny,
Groups.io is essentially an approved bulk mail provider and acts as a relay.  Everyone who joins your group contributes their email address to the group.  When someone posts a message to your group,:
         All those who have set their options to receive individual emails are sent a copy of that email
But wait, there's more!
        All those who only wish to receive digests, receive digests when sufficient postings have accumulated.
        And finally all those who wish no emails do not receive any.
With over half million members, groups.io essentially has license for bulk mailings  otherwise it would have seized up and failed after setting up the first few groups.io .
I use mailchimp for newsletters and other large mailings and it is essentialy a glorified smtp relay but it requires that I track bounces and ensure that I don't generate too many.
Groups.io handles bounces for me.  Deciding what to do with them and subsequently never attempting a new message send to one.

It seems to me that an smtp relay is redundant to a group but I certainly wish to understand more if it isn't redundant
PLEASE, educate me.
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


Re: Third Party Relay

Ginny Lockwood
 

Thanks Shal,

I understand that it's all users - just thought maybe someone else has run into this.  Our delivery partner is not a mailbox provider, simply a delivery engine.  We have great delivery to inbox but we want some of the other features of Groups.io.  

If this is possible, there would be some kind of configuration for outbound mail (IMAP likely) in a setting in Groups.io.  I was hoping to avoid making a group but that may be the best way of finding out the config situation.

Thanks for the help.  - Ginny


New member: question about Group owner email address

Michael Chopra
 

Hello all. My name is Michael. I am a member of many groups, but recently created one myself. My question is about the owner email address, what happens when email is sent there?  I hope to learn a lot.
Thanks.
From Michael.  
 
[solicitation removed by moderator]


Re: Third Party Relay

 

Ginny,

Basically, we want to have any emails coming from this group to be routed to our email delivery partner via an SMTP relay.

The only way I know to do that is to subscribe the email address of the partner to the Groups.io group, assuming the partner has an email address that would then forward the messages to the target destinations.
 
This would be done by entering SMTP address, username, and password into the group's Groups.io settings somewhere.

I don't think there is any facility to have group messages submitted directly to a mailbox provider in that way, with Groups.io acting as an SMTP email client.

You could post the idea in the Groups.io "suggestion box"; there someone from Groups.io (Mark) might respond to the request (no one in GMF works for Groups.io, we're all just users here).
https://beta.groups.io/g/main

Shal


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Re: Third Party Relay

Ginny Lockwood
 

Basically, we want to have any emails coming from this group to be routed to our email delivery partner via an SMTP relay.  They will then successfully deliver the message to the inbox.  This would be done by entering SMTP address, username, and password into the group's Groups.io settings somewhere.  I just was trying to figure out if this is possible before we become invested in this platform.
Thanks - Ginny


Re: Third Party Relay

Bruce Bowman
 

On Fri, May 18, 2018 at 09:28 am, <vglockwood@...> wrote:
Does your platform allow us to set up a 3rd party outbound relay for the emails to our group?
If your group archives are public, group messages are available via an RSS feed. Just click the corresponding link, which should appear on your home page, to get the feed URL. Private groups do not have this feature because anyone who knows the URL can use it as a "back door" to getting groups messages without subscribing.

Hope this helps,
Bruce
 
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Re: Excel Files on iPhone

Bruce Bowman
 

On Thu, May 17, 2018 at 05:59 pm, <tgrassey@...> wrote:
Is anyone else having difficulty opening an excel file on their iPhone? I've got a multi tabbed XLSX file saved into our groups Files section and while I can open it up and view the tab headers, I can't see the actual contents of the tabs. Other users in my group are experiencing the same thing.
All groups.io does when you click on the link is to send the file as a binary stream. What your system and browser subsequently does with that stream depends on how they are configured. Most computer browsers will permit a right-click on the resulting document display to bring up a "save as" dialog box. I can't speak to what your iphone is capable of doing.
 
Hope this helps,
Bruce
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Re: "NC" tag on member list

Leeni
 

I guess I need to look there too!  
 
 
 
 

-------Original Message-------
 
Date: 5/18/2018 12:13:33 PM
Subject: Re: [GMF] "NC" tag on member list
 

Never mind -- I found a whole bunch of posts on this topic on the groups.io site. All is well.


On 5/18/2018 7:24 AM, Shafee Howard Ballinger wrote:

Hello, one of our members is tagged "NC", Not Confirmed. Does that mean the member needs to do something? Or the moderator?

Thanks  -- Howard Ballinger


 


Re: Who can see all pages of Directory?

Bruce Bowman
 

On Fri, May 18, 2018 at 10:30 am, Elizabeth O'Sullivan wrote:
Although I can see the entire directory of members in my group, others say they can only see the first page of names.
The Directory is an index of subscriber profiles. For a subscriber to appear, (s)he first has to create a group profile and then share it with the other subscribers. See Subscription->Group Profile->Edit Group Profile->Profile Privacy.

As group owner, you will see member information here regardless of whether those subscribers have "opted in."

Hope this helps,
Bruce 
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Re: Who can see all pages of Directory?

Frances
 

Elizabeth, there are two places with group member names - one that is complete (members in the Admin area) and Directory. Not everyone may be in the Directory - you can opt out. For example on this forum, only 187 of 864 Members are in the directory.
Both operate the same way - on a laptop, both have pagination at the bottom of the page.

Frances


Re: Who can see all pages of Directory?

 

Elizabeth,

Although I can see the entire directory of members in my group, others say they can only see the first page of names.

That's likely correct. Mods and Owners can see all members in the directory. Members can see only those other members who've chosen to make their profile visible to other members (or to the public). The members can edit their visibility in the Group Profile tab of their Subscription page.
 
Is there everyone in the group can see the entire directory?
 
The other option is to make the Members list visible to members. But that list includes email addresses, join date, and other info that most groups don't want to be shared. I would only recommend this in Restricted membership groups where the members know each other well and would be ok with sharing this info.

Shal


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Re: Third Party Relay

 

vglockwood,

Does your platform allow us to set up a 3rd party outbound relay for the emails to our group?

Could you explain what that is?
 
If you want group messages forwarded to an external list (relay) that might be tricky to get past the address confirmation stage, unless your group upgrades to Premium and uses the Direct Add feature.

If you want messages from an external list (relay) to be posted into your group you probably need to use an email integration, and add the integration address as a recipient to the external list.

Shal


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Who can see all pages of Directory?

Elizabeth O'Sullivan <eosullivan130@...>
 

Although I can see the entire directory of members in my group, others say they can only see the first page of names. Is this a feature only available to group owners/subscribers? Is there everyone in the group can see the entire directory?


Re: "NC" tag on member list

Shafee Howard Ballinger
 

Never mind -- I found a whole bunch of posts on this topic on the groups.io site. All is well.


On 5/18/2018 7:24 AM, Shafee Howard Ballinger wrote:

Hello, one of our members is tagged "NC", Not Confirmed. Does that mean the member needs to do something? Or the moderator?

Thanks  -- Howard Ballinger



Re: "NC" tag on member list

Duane
 

It's waiting on input from the member.  See the thread https://groups.io/g/GroupManagersForum/topic/19246621

Duane
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Re: "NC" tag on member list

Leeni
 

I was wondering the same thing about one of my members. I scrolled down to the bottom and it said in blue send confirmation email. I clicked on it and it still has NC in the membership roster.
 
Hugs, Ilene 
 
 
 
 

-------Original Message-------
 
Date: 5/18/2018 11:27:57 AM
Subject: [GMF] "NC" tag on member list
 

Hello, one of our members is tagged "NC", Not Confirmed. Does that mean the member needs to do something? Or the moderator?

Thanks  -- Howard Ballinger

 


Re: #poll results incorrect? #poll #bug

Southenders Admin
 

Thanks, Duane. Infinite Scroll doesn't work. Instead, it just gives a false sense of security. I changed back to 100 per page.
If I wanted to use Infinite Scroll, or if I were just one of my members (who wouldn't bother with their preference settings), I would have to reply to all those who voted for choice one of my poll by emailing those who show on page one, and those who show on page 2, of the 25 members who voted that way. 

I've reported this as a bug to beta. 
--
Norm


Third Party Relay

Ginny Lockwood
 

Does your platform allow us to set up a 3rd party outbound relay for the emails to our group?  We have great success with our relay partner but want to use your other features.