Date   

Re: #spam [removal] #spam

Bob Krampetz
 

Follow-up.
I mentioned that the suspended member's name was still in the member list.  I triggered am invitation to his same name but different email, same user name different site.
He never got the invite email. I tried another invite but got an error about it being an "alias" (didn't save it).
I then went to his member list name and found him reinstated!?..
Called again and with no sign that he rejoined, he confirmed he never got the invite!  Will have to take time to learn what that was..


Re: subscribe link not working?

ro-esp
 

On Sat, Nov 13, 2021 at 10:39 PM, Mimi Kessler wrote:


I was conducting a training today for new moderators. I sent emails from
two dummy gmail accounts to the subscribe link to our group
What address exactly? Did you use a + instead of the - that was customary in yahoogroups?

Just a wild guess...
groetjes/ĝis, Ronaldo


Photo Size vs Photo Load Time #photos

Mike Hanauer
 

Hi All,

I reduced photo size to 488x488 hoping to reduce storage needs.

I then uploaded some .jpgs, and they are smaller. What was about 1MB became about 150KB on upload.

Yet, displaying the newly uploaded photos takes noticeably longer - it loads top to bottom in sections and takes much longer to fully display.

Why is this? Seems like a smaller file size should translate to faster download and display. What am I missing? What can I do?

Thanks for your thoughts and insights.

    ~Mike


Re: subscribe link not working?

Chris Jones
 

On Sun, Nov 14, 2021 at 12:51 AM, Mimi Kessler wrote:
No I still have not gotten them. 
Have you checked your Activity Log to see if the applications turned up? At the moment we don't know if it was the application to Groups.io that failed or the acknowledgement from it.

Chris


Re: subscribe link not working?

Mimi Kessler
 

No I still have not gotten them. 

On Sat, Nov 13, 2021 at 5:19 PM Frances <franceswest@...> wrote:
On Sat, Nov 13, 2021 at 04:39 PM, Mimi Kessler wrote:
I was conducting a training today for new moderators. I sent emails from two dummy gmail accounts to the subscribe link to our group intending to generate notifications. Neither of them have come through. Then one of the people I was training said she had told a friend how to join and he said he had trouble.
 
Just to verify, I thought all you had to do was send an email using the subscribe address. One of them I put "subscribe" in the Subject line, the other I didn't. But neither came.
 
What am I doing wrong?
 
I tested it with a new Gmail account. i.e., not one known to Groups.io 
It took a bit of time, but it finally came through. So, in short, it works, but it took about 20 minutes (today).
I didn't put anything in the subject line.
Perhaps by now, you will have got the messages in your new email accounts.

Frances

 
--
Help available from Groups.io help and GMF wiki.

 

--
Mimi Kessler
919-599-2892


Re: subscribe link not working?

Frances
 
Edited

On Sat, Nov 13, 2021 at 04:39 PM, Mimi Kessler wrote:
I was conducting a training today for new moderators. I sent emails from two dummy gmail accounts to the subscribe link to our group intending to generate notifications. Neither of them have come through. Then one of the people I was training said she had told a friend how to join and he said he had trouble.
 
Just to verify, I thought all you had to do was send an email using the subscribe address. One of them I put "subscribe" in the Subject line, the other I didn't. But neither came.
 
What am I doing wrong?
 
I tested it with a new Gmail account. i.e., not one known to Groups.io 
It took a bit of time, but it finally came through. So, in short, it works.
I didn't put anything in the subject line.
Perhaps by now, you will have got the messages in your new email accounts.

Frances

 
--
Help available from Groups.io help and GMF wiki.

 


subscribe link not working?

Mimi Kessler
 

I was conducting a training today for new moderators. I sent emails from two dummy gmail accounts to the subscribe link to our group intending to generate notifications. Neither of them have come through. Then one of the people I was training said she had told a friend how to join and he said he had trouble.

Just to verify, I thought all you had to do was send an email using the subscribe address. One of them I put "subscribe" in the Subject line, the other I didn't. But neither came.

What am I doing wrong?

Mimi Kessler
919-599-2892


Sponsorship page in Wiki

Duane
 

I've started a new page in the GMF wiki for sponsorships.  It needs to be fleshed out and could use some illustrations/screenshots with better formatting, but I believe it has the important information.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: #spam [removal] #spam

Duane
 

On Thu, Nov 11, 2021 at 11:31 AM, KWKloeber wrote:
It would be similar to AOL suspending my account because I report another AOL member (or any sender) for sending me Spam. I’m not asking to be removed from the AOL service (read, g.io service) simply asking to filter what I receive.
A related problem is that some services actually encourage their users to use the spam button to get off of mailing lists instead of unsubscribing properly.  Groups.io has to honor these requests for the services that send them so that the entire site isn't blacklisted by those services, even if accidental, unintentional, or service initiated.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: #spam [removal] #spam

Chris Jones
 

On Thu, Nov 11, 2021 at 05:31 PM, KWKloeber wrote:

Chris, correct I did not read it - because the reply was non responsive.  

Sorry; I have no idea what that means.

had suggested (maybe not well articulated) that the original poster copy/paste (ie, post) the message that the member was receiving (which Mark oftentimes asks a member to do when reporting an oddity) to verify what was actually going on.  Ipso, nothing to do with the wiki manual. 

Wrong, I'm afraid. Mark sometimes asks for a message to be forwaded to him, but you referred to the notice that the member receives and that is replicated in the wiki. My suggesting the wiki was thus entirely appropriate.

 


Having read the techno jargon now I’m not sure I understand it any better. The passages are written for technos, not my brain. 

I don't think the wiki in question can be called "techno jargon"; it was written in more or less plain English. I can do techno jargon when required, but not "IT" techno jargon.


What I get out of it is (correct me if I’m wrong,) “It depends”?

That is definitely true.



So if that’s the case then there’s presumably instances where the member cannot control or stop the removals.  If the mail provider is marking and sending the spam notice to gio then the member is simply an innocent bystander, receiving the flak, with no control. Is that the correct interpretation?


No it isn't. OK; the provider may mark the message as spam, but that is unlikely to trigger the feedback loop. What will trigger it is (a) the end user / member then deleting the message from the spam box without declaring to be not spam, or (b) the mail provider having a periodic clear out of the spam box (at intervals of their choosing!) which will trigger the feedback loop unless the end user has checked the spam box first and positively identified the message as not spam.

I suppose that when people first encounter this problem they may well be "innocent bystanders", but once they have flagged up a problem if they do not take such measures as are known to be effective in preventing it (or at least minimising it) the concept of "innocence" goes away; they become "guilty" - guilty of not doing things that can help or perhaps even guilty of not stopping doing things that can make it worse.





If so if it reinforces what I and others have said bout the removal mechanism - it  “punishes” the wrong end of the spectrum.

I'm not sure the use of the word "punish" is appropriate here; it is a somewhat emotive term in the circumstances. And which would be the "right" end of the spectrum?

It would be similar to AOL suspending my account because I report another AOL member (or any sender) for sending me Spam. I’m not asking to be removed from the AOL service (read, g.io service) simply asking to filter what I receive.

I "sort of" see what you are saying here, however Groups.io has a choice; it either stops sending to the member concerned or it doesn't, and if it doesn't it risks service providers blocking ALL traffic from Groups.io. That can hardly be seen as a desirable outcome. I'm not sure what you mean by asking to filter what I receive.

Returning to the substance of the wiki it includes some positive steps that members can take to discourage service providers from marking Groups.io messages as spam. Have you pointed these out to your troubled member?

FWIW my service provider "improved" its mail service and as a result ALL traffic from Groups.io to me finished up in the spam trap. One of the "improvements" was to remove the ability to turn the spam filter off completely. They do not offer a "whitelist" so I could not whitelist Groups.io as a sender whose messages I wished to receive. The only solution available to me was to add various Group email addresses to my provider's email Contacts list and that stopped messages being marked as spam other than in one or two very isolated cases.

I strongly suggest that you get your member to do the same thing; if you don't then there is little point in your raising the issue on GMF or elsewhere. The GMF wiki is not in any sense "secret" and is available for public view. Why not forward a link to it to your member? It is the only detailed advice on the topic that I know of.

Chris


Re: Quieting Replies to Group

Duane
 

On Fri, Nov 12, 2021 at 10:54 AM, Roger B. wrote:
Admin > Settings > Message
but am unsure about what selection to make
That last one should be > Message Policies.  In the area labeled Reply To, change it to Sender and all replies will go to the person that sent the message.  There will still be an option to send them to the group unless you also check the box just below that to Remove Other Reply Options.

These settings are quite common on groups used specifically for selling or giving away things.  It's then up to the original poster to follow up with a new message that it's gone or to delete the original post, depending on group rules.  You can also create hashtags with differing rules.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Quieting Replies to Group

Pete Cook
 

You want Admin > Settings > Message Policies, make Reply To = "Sender" and check the Remove Other Reply Options box.

Pete


Re: #spam [removal] #spam

KWKloeber
 

Bruce

That makes perfect sense now. 
Thx for the primer.  Wouldn’t it be great if they’d standardize do it all worked together. You know just like how in the olden days phone modems always properly worked together with PCs. Seems the industry hasn’t learned much. 

Ken K

Sent from my phone


Quieting Replies to Group

Roger B.
 

The discussion about Replies prompts me to write about this problem: TOO MANY of our members just click Reply and their message goes to the whole of our group - some 550 subscribers. I've tried to quell this and even my moderator messages about the subject but, sadly, some just don't get the message. Not with the program. Further, some email clients, e.g., Thunderbird, do not properly handle the links at bottom of incoming messages. And, many of our subscribers are not "computer savvy." So, the question:

What is the proper way to limit reply options so that replies only go to the original Subscriber? I looked at
Admin > Settings > Message
but am unsure about what selection to make, if any, that will accomplish my goal.

/Roger
Moderator for a group of seniors


Re: Database import issue #database

Duane
 

On Thu, Nov 11, 2021 at 04:28 PM, Derek Milliner wrote:
You could put a suggestion in beta (https://beta.groups.io/g/main) for a delete all rows feature
Keep in mind that even if you do delete all rows, there's no 'compact' function, so any new rows would have record numbers starting where you were.  As Derek mentioned, just starting over is a lot easier, at least initially.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Database import issue #database

Derek Milliner
 

I suspect the answers to both 1) and 2) are similar; there are issues in the data that are disrupting the parsing of the data. For 3), it's partly because these are not intended to be full on databases as such so you kind of have to work with what's there. You could put a suggestion in beta (https://beta.groups.io/g/main) for a delete all rows feature, but frankly since it's little different to dropping and recreating the table I'm not convinced it'll get a lot of traction.

In the case of the CSV, if you're losing the data in the fields but not the fields themselves then it could be you've got something like UTF8 or control characters in there; I don't know what Mark uses for parsing CSV but it may also be restricted to 7- or 8-bit ASCII only. 

In the case of JSON, the hanging is because the schema for the table is wrong. Also, it's important that the actual data is properly encoded. JSON is strictly text, so if you have special characters (e.g. UTF-8) they'll need to be properly encoded (e.g. in Python using something like json.dumps() ).

Probably the easiest way to get the schema is to manually create a table with the columns you want and one or two rows of data, then export the table to JSON. Roughly, the schema goes like this (this is purely for illustration, lots of keys left out):
{
  "table" : {
      "name" : "A test table",
      "desc": "A description",
      "columns" : [
         {
            "name": "Column 1",
            "type": "text",
            "width": 0 
         },
         {
            "name": "Column 2",
            "type": "date",
            "width": 0 
         }
        ]
       },
      "rows" : [
          "object": "databaserow",
          "vals": [
            {
               "col_id": 1,
               "col_type": "text",
               "text": "First row of..."
            },
            {
               "col_id": 2,
               "col_type": "date",
               "date": "2021-11-11T00:00:00Z"
            }
         "num_vals": 2
      }
   ]
}
 
Many of the keys you'll see in the export aren't needed for import since they're generated by the GIO backend and I've left a lot out in the above. You'll need to experiment a little to figure out which ones are needed.

Cheers,

Derek


Re: #spam [removal] #spam

KWKloeber
 

>>> I strongly suspect you haven't though, because the entire process is explained in considerable detail there.<<<


Chris, correct I did not read it - because the reply was non responsive.  I 
had suggested (maybe not well articulated) that the original poster copy/paste (ie, post) the message that the member was receiving (which Mark oftentimes asks a member to do when reporting an oddity) to verify what was actually going on.  Ipso, nothing to do with the wiki manual. 


Having read the techno jargon now I’m not sure I understand it any better. The passages are written for technos, not my brain. 
What I get out of it is (correct me if I’m wrong,) “It depends”?

So if that’s the case then there’s presumably instances where the member cannot control or stop the removals.  If the mail provider is marking and sending the spam notice to gio then the member is simply an innocent bystander, receiving the flak, with no control. Is that the correct interpretation?

If so if it reinforces what I and others have said bout the removal mechanism - it  “punishes” the wrong end of the spectrum. It would be similar to AOL suspending my account because I report another AOL member (or any sender) for sending me Spam. I’m not asking to be removed from the AOL service (read, g.io service) simply asking to filter what I receive.


Re: Reply To Sender and Reply to All

Pete Cook
 

Are we all talking about the same thing here? I ask because GIO does not have a "Reply to All" option - it has "Reply to Group." "Reply to All" is typical of an email client. Is the question about replying using the email client or using GIO?

If we're talking about GIO, the only place to change how these options appear is under Admin > Settings > Message Policies. 

Pete


Re: Reply To Sender and Reply to All

Jim Wilson
 

"Reply to All" includes "Reply to Sender" in every case I've ever seen. Specifically, "Reply to All" includes the sender on the "From" and everyone they added on the CC line, if any. If there is only a sender and recipient, then "Reply to All" will only include the sender. However, if the sender addressed multiple people on the "To" line (as is quite common), then "Reply to All" should include all of those recipients in addition to the sender.
--
Jim


Re: #spam [removal] #spam

Bruce Bowman
 

On Wed, Nov 10, 2021 at 10:50 AM, KWKloeber wrote:
Am I mistaken that sending a message to Spam doesn’t trigger the removal, it happens if/when the member actually empties the spam  mailbox (deletes the contents)?
Ken -- It depends on the service, whether you use webmail or a client, POP or IMAP to sync messages, etc.

My service (TDS) will instantly send an unsubscribe request if I click the wrong button in webmail. 

Regards,
Bruce

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