Date   

privacy rules and GDPR compliancy

Alice
 

Is there any information about the security on groups.io?

I would like to share a list containing personal data of my organisation amongst coordinators. But hesitant to do so.

Do you have anything explaining how the content on private groups is protected, so we can decide if this suffices our needs? 
We have global membership and must adhere to GDPR European privacy rules.

thanks in advance,
Alice


Re: Files section for subgroup ... or file folder only accessible by subgroup members?

Bruce Bowman
 

On Tue, Aug 10, 2021 at 01:55 PM, Robert Oshel wrote:
Can I create a files section for a subgroup or a folder in the main group's files that is only accessible by members of a subgroup?
Yes. In fact, there is no subgroup setting that will do otherwise. That's why it's not mentioned in the docs.

As for the part I've stricken out, there is no capability to restrict access to files at the folder level.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Files section for subgroup ... or file folder only accessible by subgroup members?

Robert Oshel
 

Can I create a files section for a subgroup or a folder in the main group's files that is only accessible by members of a subgroup?

Maybe I've missed something, but I didn't find the answer in the owners manual.

Thanks,

    Bob


Re: Date #calendar

Bruce Bowman
 

On Tue, Aug 10, 2021 at 12:24 PM, Marina wrote:
I revive this thread as I have a similar problem with calendar dates and apparently my preference does not determine the order.
Although I have set my date format preference to DD/MM/YY, calendar notices show up in my group as
"NOW: [event] MM/DD/YY"
Is there a way to make date format on cal-notices consistent with one's preference?
Marina -- As you noted, groups.io currently generates one calendar notification and sends that out to everybody.

A single group can involve subscribers from many countries. I don't know what increase in server load would be involved if groups.io customized every email according to each individual's account preferences, but I suspect the implementation is not trivial. For what it's worth, it's been suggested before.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Date #calendar

Marina
 

On Thu, May 28, 2020 at 10:33 PM, Duane wrote:
I believe that's intentional.  When a date is referred to by numbers only, such as 6/6/20 or 6-6-20, your preference will determine the order and style. 
I revive this thread as I have a similar problem with calendar dates and apparently my preference does not determine the order.
Although I have set my date format preference to DD/MM/YY, calendar notices show up in my group as
"NOW: [event] MM/DD/YY"
Is there a way to make date format on cal-notices consistent with one's preference?

Thank you in advance for your help.
Marina






Re: Private groups?

Frances
 

On Tue, Aug 10, 2021 at 07:18 AM, Bruce Bowman wrote:
This will allow you to review those folks that attempt to join before they are let in.

How do I make my subgroup private or how do I remove the "+subscribe" email ability?
You can inhibit this by changing the subgroup's Visibility setting to "Group not listed in parent group, messages visible to subgroup members only." But if someone knows about the subgroup's existence I think they can still apply to join using the +subscribe email command...I don't know of any way to turn that completely off.
If someone does use the +subscribe, and you have a Pending Subscription notice, you can set it up so the system asks them why they wish to join. Then you can decide whether or not you wish to allow them to join the subgroup.

See https://groups.io/helpcenter/ownersmanual/1/managing-member-notices/pending-subscription-notice?single=true

Note that if you direct-add or invite them to the subgroup, this procedure doesn't happen.

Frances
 
--
Help available from Groups.io help and GMF wiki.

 


Re: Private groups?

Bruce Bowman
 

On Mon, Aug 9, 2021 at 09:21 PM, Frank Greco wrote:
I have a group that is a subgroup of a large user group.   I would like the members of that group to be added by invitation only, effectively a private group.

I have recently discovered members in the group who were not invited; they added themselves via a "+subscribe" email.
Frank -- As Frances indicated, you need to use the Restricted method of Spam Control in your subgroup.

This will allow you to review those folks that attempt to join before they are let in.

How do I make my subgroup private or how do I remove the "+subscribe" email ability?
You can inhibit this by changing the subgroup's Visibility setting to "Group not listed in parent group, messages visible to subgroup members only." But if someone knows about the subgroup's existence I think they can still apply to join using the +subscribe email command...I don't know of any way to turn that completely off.
 
Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Private groups?

Frances
 

On Mon, Aug 9, 2021 at 09:21 PM, Frank Greco wrote:
I have a group that is a subgroup of a large user group.   I would like the members of that group to be added by invitation only, effectively a private group.
 
I have recently discovered members in the group who were not invited; they added themselves via a "+subscribe" email.
 
How do I make my subgroup private or how do I remove the "+subscribe" email ability?
 
Isn't your spam control setting for your subgroup set to restricted membership? Everyone must be a member of the main group. Members of main groups are not necessarily members of a subgroup.
Also you must decide on who can create a subgroup.

Here's part of the help for subgroups:
https://groups.io/helpcenter/ownersmanual/1/using-subgroups?single=true

and help with Spam Control settings:
https://groups.io/helpcenter/ownersmanual/1/customizing-group-settings/spam-control-and-moderation-settings?single=true

And a bit more from our GMF wiki:
https://groups.io/g/GroupManagersForum/wiki/2660

Frances
 
--
Help available from Groups.io help and GMF wiki.

 


Private groups?

Frank Greco
 

I have a group that is a subgroup of a large user group.   I would like the members of that group to be added by invitation only, effectively a private group.

I have recently discovered members in the group who were not invited; they added themselves via a "+subscribe" email.

How do I make my subgroup private or how do I remove the "+subscribe" email ability?

Frank


Re: still don't have owner privileges

Lenny McHugh
 

When I tried to log in it insisted that I put the 2nd pw in. I am not sure if I was successful.

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Bruce Bowman
Sent: Monday, August 9, 2021 11:18 AM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] still don't have owner privileges

 

On Mon, Aug 9, 2021 at 11:05 AM, Lenny McHugh wrote:

I know that my email address is correct. the problem started when  it wanted a password for 2 factor verification. 

Lenny -- This is the first time you've mentioned two-factor authentication.

If you have 2FA turned on, "email me a link" will not work.

I entered the incorrect pw.

If you turn on 2FA, you MUST remember both your password and the provided recovery code.

Are you sure you deleted your account password? I didn't realize you could do that with 2FA turned on...if so, it sounds like a bug.

Even when my lists are presented, I am listed as owner. One of the lists I had the other owner downgrade me to member then back to owner and I still only have member access to that group.

Did you start using a different device to access groups.io? If so, 2FA will fail, and you won't be able to log in at all.

I am appending the information from the system help. It's otherwise hard to get to. Generally speaking I do not recommend using 2FA.

Regards,
Bruce


<snip>

Check out the groups.io Help Center and groups.io Owners Manual

 


Re: Post To Moderated Topic Was Posted Without Permission #moderation

Mdivine
 

Thanks, thought that might be case. 

Will try that.

I was trying to moderate the whole topic, but is seemed like replies were going out to the group. Will change and see if that fits the best needs. 

mdivine


Re: still don't have owner privileges

Lenny McHugh
 

thanks, I sent him the information

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Bruce Bowman
Sent: Monday, August 9, 2021 1:20 PM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] still don't have owner privileges

 

Lenny -- Contact Mark at support@groups.io and he will help you get this figured out.

https://beta.groups.io/g/main/message/30001 

Regards,
Bruce


Check out the groups.io Help Center and groups.io Owners Manual


Re: can't access admin area

 

On 8 Aug 2021 at 17:33, Steve Hayes wrote:

On 8 Aug 2021 at 9:37, Lenny McHugh wrote:

Hello, I am becoming quite frustrated. I am owner in 2 groups. I think that
something got messed up with passwords. Although listed as owner I am treated
only as a member. I can only see members or messages. I would like to change
both welcome and monthly messages. I tried removing password and logging in by
email only. I created a new password and still can't access the admin area. As
far as email, I do receive admin messages so it knows that I am an owner just
cannot log into groups.io and have owner privileges. any thoughts, thanks
What computer, operating system and browser do you have?

I've had the same problem. It was corrected a few months ago, and then
returned, and still persists.

Try clicking on "Your Groups" at the top of the page. If that works, then
your problem is not the same as mine.

If it doesn't work, then buying a new computer with a new operating system might
fix it, but fixing it for people with older computers is "not an option"
according to the owner of groups.io. You'll just have to accept new members and
moderate them by e-mail, and hope that your account isn't bouncing at the time.
Steve,
This is misleading advice. Others have told you repeatedly that the problem is
that it will not work unless you have Javascript enabled in your browser. This
has always been the case, and I suspect always will be. Drop down lists can be
coded to work without Javascript, but the result is clunky and it then requires
an extra click to make a selection, which would not be popular. Enable
Javascript and the drop down lists will work, as they do for me, with old
computers and software. I think that is what Lenny needs to do too.

Jim Fisher


Re: Post To Moderated Topic Was Posted Without Permission #moderation

Bruce Bowman
 

On Mon, Aug 9, 2021 at 01:16 PM, Mdivine wrote:
If i approve a reply and it goes out. …
members who are on individual messages appear to be able to reply to those posted  messages (setting is rely to group and sender) via a reply to all and it goes thru unmoderated. 
M -- If your setting is "reply to group and sender," and the recipient of an outgoing email clicks Reply in their email client, two emails are sent...one back to the group and the other directly to the sender. Only the one that went to the group goes into moderation. The other one never passes through groups.io and thus cannot be moderated.

Is it dependent on topics being on moderated at all times? Or is there no way to prevent individual messages from being moderated.?
You can moderate a topic via an override; but not a message. The only way to moderate individual messages is to moderate all posts to the group; but even that won't head off one that goes directly to the sender.

In summary, it sounds like you need to change your Reply-to setting to "group."

Hope this helps,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Question about Monthly Reminders

Bruce Bowman
 

On Mon, Aug 9, 2021 at 01:16 PM, Ginger Iorizzo wrote:
I want to set up a monthly reminder for my group.  I know how to do it, but is there a way to specify when I want it to start?  If I send it out today, will it automatically go out on the 9th of every month?  Or is there a setting somewhere that I can specify it to go out on the 1st of every month?
Ginger -- Member notices of type Monthly Reminder automatically go out on the 1st of the month. 

If you want to schedule something to go out on a different day, you have to use a #cal-notice.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: still don't have owner privileges

Bruce Bowman
 

Lenny -- Contact Mark at support@groups.io and he will help you get this figured out.

https://beta.groups.io/g/main/message/30001 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Question about Monthly Reminders

Ginger Iorizzo
 

Hi,
I want to set up a monthly reminder for my group.  I know how to do it, but is there a way to specify when I want it to start?  If I send it out today, will it automatically go out on the 9th of every month?  Or is there a setting somewhere that I can specify it to go out on the 1st of every month?
Thanks!
Ginger


Re: Post To Moderated Topic Was Posted Without Permission #moderation

Mdivine
 

It is confusing to me also.
i have a topic that was switched to moderate.

If i approve a reply and it goes out. …
members who are on individual messages appear to be able to reply to those posted  messages (setting is rely to group and sender) via a reply to all and it goes thru unmoderated. My group has about half on individual messages and half on summaries. 

Is it dependent on topics being on moderated at all times? Or is there no way to prevent individual messages from being moderated.? I have unrestricted but like ability to make a discussion moderated if it gets going sideways too much. 

md


Re: Post To Moderated Topic Was Posted Without Permission #moderation

David B
 

Thanks all.  I switched everyone to "Use Group Moderation Setting". -- David


Re: still don't have owner privileges

Bruce Bowman
 

On Mon, Aug 9, 2021 at 11:05 AM, Lenny McHugh wrote:
I know that my email address is correct. the problem started when  it wanted a password for 2 factor verification. 
Lenny -- This is the first time you've mentioned two-factor authentication.

If you have 2FA turned on, "email me a link" will not work.

I entered the incorrect pw.
If you turn on 2FA, you MUST remember both your password and the provided recovery code.

Are you sure you deleted your account password? I didn't realize you could do that with 2FA turned on...if so, it sounds like a bug.

Even when my lists are presented, I am listed as owner. One of the lists I had the other owner downgrade me to member then back to owner and I still only have member access to that group.
Did you start using a different device to access groups.io? If so, 2FA will fail, and you won't be able to log in at all.

I am appending the information from the system help. It's otherwise hard to get to. Generally speaking I do not recommend using 2FA.

Regards,
Bruce

Setting up or disabling two-factor authentication

 

If you log in to Groups.io with your email address and a password, you can set up two-factor authentication to protect your Groups.io account with an extra level of security.

! Important: Once you enable two-factor authentication, you will not be able to log in to Groups.io through a social login (Google or Facebook) or by using the Groups.io function to email you a link to log in.

To set up two-factor authentication:

  1. Display your Account page.
  2. In the left navigation menu, select Security.
  3. On the resulting page, click the Set up two-factor authentication button.
    Note: If you are logged in to Groups.io through Facebook or Google, you cannot set up two-factor authentication. To set up two-factor authentication, you must log out of Groups.io and then log back in using your email address and a password.
  4. In the Enable Two-Factor popup that appears, enter your Groups.io account password and click the Enable button.
  5. On the resulting page:
  • Follow the instructions to configure your authenticator app to receive security codes from Groups.io.
  • Enter the security code from your app.
  • Click the Validate button.

You are returned to the Security page, and a green banner at the top states that two-factor authentication is now set up.

  1. On the Security page, click the View your recovery codes link, and save the resulting list of recovery codes in a safe place. If you lose access to your device and cannot receive two-factor authentication codes, you will need a recovery code to access your Groups.io account.

Note: If the authentication code is lost (for example, if a device is reset to factory settings), and you no longer have your recovery codes, you will need to contact Groups.io Support to be able to log in.

To disable two-factor authentication that you previously set up:

  1. Display your Account page.
  2. In the left navigation menu, select Security.
  3. On the resulting page, click the Disable two-factor authentication button.
  4. In the Verify Disable Two-Factor popup that appears, enter your Groups.io account password and click the Disable button. You are returned to the Security page, and a green banner at the top states that two-factor authentication has been disabled.

Check out the groups.io Help Center and groups.io Owners Manual

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