Date   

Re: Updating a file in Files-Search mode doesn't seem to work

Duane
 

On Tue, Feb 23, 2021 at 05:18 PM, Christos G. Psarras wrote:
returns a blank datafields dialog box, is this by design?
I think it may be an oversight.  Seems to me like it should show the same dialog either way.  I'd probably report it as a #bug

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Updating a file in Files-Search mode doesn't seem to work

 

Hi folks,

See attached, when I click on "Update" a file using the normal Files pages, no problem.  But if I do a Files search and attempt to Update that same file from the search page it returns a blank datafields dialog box, is this by design?

(I did not attempt to see what would happen if I entered something in the blank dialog)

Cheers,
Christos


Re: PDFs and WIKI

 

Jacqui,

> Is it possible to upload PDFs to our wiki page?

No, not "directly" anyway.  The Files folder would be the best place for the PDFs, but you can insert the link to that Files PDF in the wiki page for that meeting.  The wiki page could be like a summary, with the link to the PDF for more details.  Or copy and paste the PDF in the wiki page and don't bother uploading the PDF itself, whichever works better, I guess depending on whether the PDF is just text or contains images too.

Cheers,
Christos


PDFs and WIKI

Jacqui King
 

Hi, Is it possible to upload PDFs to our wiki page?

We want to add presentation notes from our training events. Would it be better to add them to the files page instead?

Thanks
Jacqui


Re: Bouncing reason #bouncedemails #bouncingemails

Alexis
 

Thanks for the response Andy, unfortunately the

Most Recent Unsuccessful Attempt part says:
No Email Deliveries

and the Recent Bounces section only says:
<!--

which does tell me diddly squat :)

On 23/02/2021 09:42, Andy Wedge wrote:
On Tue, Feb 23, 2021 at 04:22 PM, Alexis wrote:


In the last few days one of my email addresses keeps bouncing, even though
I keep 'unbouncing it'

in the list of the messages bounced, under reason all it tell me is

<!--

I have checked the html in case there was any further information that may
have been hidden, in case the browser thought the above was the start of a
comment, but nothing

My question is, is there anyway to find out the actual reason the message
bounced?
If Groups.io is placing your account in a Bouncing status it's because it had a problem sending a message to your account (email address).. For the group in question, go to Admin > Members and open your membership record for that group. Look on the Email Delivery History page and see what it says in the Most Recent Unsuccessful Attempt and Recent Bounces panels.  The information there may give you a clue. Remember though, the information here is what Groups.io receives from a mail provider when it tries to deliver a message.
Andy


Re: Bouncing reason #bouncedemails #bouncingemails

Andy Wedge
 

On Tue, Feb 23, 2021 at 04:22 PM, Alexis wrote:
In the last few days one of my email addresses keeps bouncing, even though I keep 'unbouncing it'

in the list of the messages bounced, under reason all it tell me is

<!--

I have checked the html in case there was any further information that may have been hidden, in case the browser thought the above was the start of a comment, but nothing

My question is, is there anyway to find out the actual reason the message bounced?
If Groups.io is placing your account in a Bouncing status it's because it had a problem sending a message to your account (email address).. For the group in question, go to Admin > Members and open your membership record for that group. Look on the Email Delivery History page and see what it says in the Most Recent Unsuccessful Attempt and Recent Bounces panels.  The information there may give you a clue. Remember though, the information here is what Groups.io receives from a mail provider when it tries to deliver a message.

Andy


Alexis
 

In the last few days one of my email addresses keeps bouncing, even though I keep 'unbouncing it'

in the list of the messages bounced, under reason all it tell me is

<!--

I have checked the html in case there was any further information that may have been hidden, in case the browser thought the above was the start of a comment, but nothing

My question is, is there anyway to find out the actual reason the message bounced?

A couple of other points to consider:

i) The email address that is bouncing is one I use to send all emails from a sub-group to a script on my own server, to be processed, so I never get to see the 'bounce' message that groups.io sends out
ii) It does generally seem to be bouncing on messages from the same sender, although by no means is it from only ONE sender.
iii) There are only about 20 messages per day sent out from this sub group and generally it is bouncing only one per day

Everything has been fine since I joined groups.io about two years ago, but only started on the 10th Feb 2021

Any help would be most appreciated
Cheers
Alexis


Re: An area for documents without comments?

Pat Pratt
 

Lorraine, I had to clean up photos from a 14 year old collectors study and social group that was migrated over from Yahoo. The photo storage space used was close to 3 GB. First I went through and organized the albums by categories, and assigned a letter to different categories. Then I found it worked best for me to start from the back and work my way forward, by categories of content. It took me about three months working several hours a day and I got it down to .67 GB. When done, we were able to transfer to a free group and have some space for current members to set up albums and insert photos. As I worked through this, I set up holding albums of photos that would be deleted, and reminded members to go through the holding albums and download photos that were important to them but no longer of relevance to the group in 2020. I also moved photos from one album to another to strengthen categories and got rid of a ton of duplicates and triplicates etc. I worked on a laptop. I think this would be miserable to try to do on a phone of tablet. Also, I gave everyone two months time to go in and debride their personal albums down to 30 photos. If they didn't do that, I made the cuts for them. With plenty of warning and explanation of course. 
Best wishes! You will be very happy when you are done!!!!!

--
Pat P


Re: Banners on a Sub-Group #customize

Frances
 

On Mon, Feb 22, 2021 at 05:54 PM, Frances wrote:
However all groups have [GMF] or [TEST FRANCES] ii.e. the name of the group in the email header.
I forgot to mention that you set the subject tag - in Admin, Settings.

Frances
 
--
Help available from Groups.io help and GMF wiki.

 


Re: Banners on a Sub-Group #customize

Frances
 

On Mon, Feb 22, 2021 at 05:20 PM, Avraham Groll wrote:
We have a number of sub-groups. For those members who receive daily summary or digest emails, we would like to create separate banners for them (which appear on top and bottom of the emails that are sent out). Can someone please point me in the direction of how I could set this up?
I don't think there is any way, unless perhaps with an Enterprise group.

However all groups have [GMF] or [TEST FRANCES] ii.e. the name of the group in the email header.
And you can put a footer - you can use format bar. Go to Admin, Settings, scroll down and open Message Formatting.

Of course, online, you can create different photo banners for each as well as icons which you will see in Feed.

Frances

 
--
Help available from Groups.io help and GMF wiki.

 


Banners on a Sub-Group #customize

Avraham Groll
 

Hi,
We have a number of sub-groups. For those members who receive daily summary or digest emails, we would like to create separate banners for them (which appear on top and bottom of the emails that are sent out). Can someone please point me in the direction of how I could set this up?
Thank you,
Avraham


Re: An area for documents without comments?

Lorraine Swerdloff
 

Frances, thanks. Our 8 documents, some in folders, are now online in Files, and a related email has a pushpin. Whew!

Next task is to clean up Photos! It has 72 accumulated logos and odd images. Any trick to mass delete? (I haven't looked this topic up yet.)

Lorraine


Re: Hashtag's settings don't seem to work #hashtags

Duane
 

On Mon, Feb 22, 2021 at 08:41 AM, Sebastian Diel wrote:
Is there any bug report channel / support contact / hotline that I have missed?
You should report it on the beta group using the hashtag #bug, https://beta.groups.io/g/main/guidelines

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Hashtag's settings don't seem to work #hashtags

Sebastian Diel
 

Thanks for the replies, Bruce!
Is there any bug report channel / support contact / hotline that I have missed?
Probably not for the free plan, I guess...

BR
Sebastian


Re: Hashtag's settings don't seem to work #hashtags

Bruce Bowman
 

On Sun, Feb 21, 2021 at 12:21 PM, Sebastian Diel wrote:
But, unfortunately, the emails sent via reply still reach everybody, as the "reply to" tag in the mail header still points to the group and every answer goes straight to the list.
Actually, I'm not seeing this. I'm seeing no reply-to field at all.

Although I still think it's a bug, my email client will address replies to the From address, if no reply-to is provided.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Hashtag's settings don't seem to work #hashtags

Bruce Bowman
 

On Sun, Feb 21, 2021 at 12:21 PM, Sebastian Diel wrote:
I have setup a hashtag that shall people keep from answering to the list (screenshot1:), but rather let them respond to the thread starter. In the web interface, that works. But, unfortunately, the emails sent via reply still reach everybody, as the "reply to" tag in the mail header still points to the group and every answer goes straight to the list. Is this expected behaviour? 
It used to work, but now it doesn't. In fact, if you set a hashtag to "reply only to sender," it doesn't insert any reply-to field at all.

Annoying.

In my groups.io Messages List it appears as tagged (screenshot 2).

2nd: 
My settings specify, that mails with wrong/new hashtags shall be bounced (screenshot 3). Instead, a mail with a typo in the tag just came through. 
This is also a new bug.

Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: New members are moderated when they shouldn't be

aparente001@...
 

Jenny, I had the same problem.  Finally I figured out what to do: turn on "Restricted Membership."  Once I did that, "New Members Moderated" could be UN-checked.

The reason is that there are three settings in the Spam Control group, and groups.io requires that ONE of them be checked (i.e. turned on).

I don't mind approving new members when they join.  I just really, really don't want to have to approve their first messages, because if I don't do it quickly, I think the new members will feel discouraged and perhaps not want to give the software a chance.

Note that at the bottom of that section of the settings, it says, "To help prevent spam, groups must have at least one of these options set."  However, I somehow did not notice that sentence for the longest time.  Again and again, I would uncheck "New Members Moderated," save my changes, and go back in to see if the change had stuck -- and it had always stubbornly reverted to "checked."

All's well that ends well.


Re: Use member credentials to allow access to another site

Duane
 

On Sun, Feb 21, 2021 at 11:20 AM, John Slaughter wrote:
Once a member of the group I would like to allow these members to access another password protected webpage.   If I could sense the fact that they are a member of the group then I could let them in.  Once they "leave" the group this access would be revoked.
I'm not aware of anything that will do exactly what you want.  It might be possible to use the API to create something that would work, but you'd be responsible for the interfacing.  If it's a paid group, you might also be able to use the function for "Synchronizing group members with a file of email addresses", found in https://groups.io/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Hashtag's settings don't seem to work #hashtags

Sebastian Diel
 

Hi, 

I am rather new to the conceps of hashtags. 

1st:
I have setup a hashtag that shall people keep from answering to the list (screenshot1:), but rather let them respond to the thread starter. In the web interface, that works. But, unfortunately, the emails sent via reply still reach everybody, as the "reply to" tag in the mail header still points to the group and every answer goes straight to the list. Is this expected behaviour? 
In my groups.io Messages List it appears as tagged (screenshot 2).

2nd: 
My settings specify, that mails with wrong/new hashtags shall be bounced (screenshot 3). Instead, a mail with a typo in the tag just came through. 

Do I miss something obvious? 
Any help would be gratefully appreciated!

BR
Sebastian


Use member credentials to allow access to another site

John Slaughter
 

New to this platform.  Here is what I want to do.  I have a closed group and members must be approved to be included.  Once a member of the group I would like to allow these members to access another password protected webpage.   If I could sense the fact that they are a member of the group then I could let them in.  Once they "leave" the group this access would be revoked.  This security need only be "curb high,"  I just want to avoid casual access to this website and limit it to members of the group.  Is there a way to do this?  I know with google it's possible to use google credentials to let someone into a site.  Can this be done with groups.io?

1601 - 1620 of 38685