Date   

Re: An area for documents without comments?

Lorraine Swerdloff
 

The Wiki you set up is elegant! But now that I can access Files (THANK YOU KEN!) I'm going to see if that works for us. There will be fewer than 10 pdfs, all created by our committees so no concern about needing to use links that update automatically.

Lorraine


Re: Logon issue

Duane
 

On Sat, Feb 20, 2021 at 11:24 AM, Steve Gates wrote:
Why is there a disconnect for this important function?
I suspect something got changed in a cookie from the site.  It used to be that if you didn't check the option boxes, the buttons didn't show on the login page.  Probably best to report this as a #bug on the beta group (after joining.)

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Logon issue

Steve Gates
 

In my accounts settings, I did not check the option boxes for Facebook and Google since my group is a closed group.  However, in any logon page there is a link at the bottom for signing in through both.  When I click on either of these, it allows me to logon.  Why is there a disconnect for this important function?
Steve


Re: Groups.IO wiki and vision accessibility

Erik Burggraaf
 

Or to put it more simply, style a heading level one at the top of your content with the title of the content when you compose.  Then the screen reader user will press h once and immediately jump to the start of each article.

 

Best,

 

Erik

 

[ad and excess quote removed by moderator]


From: Joseph Lee
Sent: February 19, 2021 11:22 PM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Groups.IO wiki and vision accessibility

 

Hi,

Regarding the second question, it can be mitigated somewhat by putting elements such as headings and landmarks. Not only it helps separate the wiki content from other elements, screen reader users can use web element navigation methods to go directly to a section they want to read.

Cheers,

Joseph

 

 

 


Re: An area for documents without comments?

Mdivine
 

Lorraine
I am pretty much a click and hope it works type. Not a computer programmer or expert. I set up a groups.io that is mostly wiki with lots of clickable links for community information. I did one as announce only so that could have it publicly viewable for folks interested in moving to the area. 

We set up another groups.io that is residents (members) only for a discussion area.

And a table of content wiki links there. It provides them with access to the wikis.  It does not sound like you would need to have yours in different groups. So it would be one site.

You can look at the public one, which is a lot of wiki.I am sure there are better ones. But since it is for a community, might be similar to what you are hoping to do.   I still have a lot of work to clean it up. Got so busy right away with COVID related information and coordination for the community on our the new groups discussion site.  (it is a large one) and help with Nextdoor site.

I tried to use links rather than files in our wiki site where possible. Like links to county documents pages. In many ways I think better than uploading files. The link goes to their site and it keeps it up to date that way. Otherwise have to worry about having old file. They have to join ours for access to the files.  You can see how some of the wiki looks. If it helps you to see something that is almost all wiki. Your wikis could be on your one site.
https://groups.io/g/Saddlebrooke-community-info


Re: Email rejection #smtp510

 

Malcolm,

I have a subscriber this morning reporting that he cannot reply to
sender.
... later ...

Reply-To: KFHS-members@groups.io,bbbbbb--at--btinternet.com
Your group evidently has its Reply To option set to "Group and Sender".

If the member is using his email system's Reply function that Reply-To field ought to cause his reply to be addressed to both, as shown.

AOL is ignoring the Reply-To header.
Possibly, though I'd expect a lot more messages about it.

Is it possible that the member, not wanting to reply to both, is attempting to copy the From field of the message and pasting that into the To field of their reply? Hence the 510 error when he sends to the invalid address.

Ideas:

1) Ask the member to use the normal Reply function, but then delete the group address from the To: field before sending.

2) Ask the member to use the _Reply To Sender_ link in the footer of the message.

3) Ask the member to use the normal Reply function, but then copy the email address from the _Reply To Sender_ link and paste that into the To field.

Shal


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Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: An area for documents without comments?

KWKloeber
 

Lorraine 
 
If you don’t see “Files” as an choice in the sidebar menu, then “Files“ storage isn’t enabled. 
 
In very simple terms just follow this path:
Sidebar menu > choose “Admin” > choose the “Settings” submenu > page down past “General” and choose  “Features” > page down to “Files” (between “Database” and “Photos.”  Choose the settings you want for your  Permissions and Photo sizing
Save your settings and you *should* be home free!
 
If you have issues setting it up, feel free to take it off list and PM me if you want to. )
 (Tutoring rates are very reasonable! LOL.
 

Ken K
 
Sent from my phone


Re: Groups.IO wiki and vision accessibility

BMaverick
 

Chris,

A1.  Most all browsers have the ZOOM ability to take a web page and increase/decrease the size via  CTRL+ or the CTRL- key combination.  I do it frequently.

A2.  Start EACH Wiki link on the link page like this ...

00 -  Topic title goes here

11 -  Topic title goes here

22 -  Topic title goes here

When the user clicks on the left column Wiki Link, a browser CTRL-F  (the find on page option), they can type in a NUMBER to reach the Wiki topic link of Choice rather than run down the long list of links.  Of course a cheat sheet is needed ahead of time.

From the looks of things, GroupsIO is not using the CSS Grid Layout format.  Instead, it's using the Box Model format for the webpages.  There are tricks a person can do when viewing a CSS Grid Layout webpage to mask out the left column briefly and then bring it back.  The function is wide and narrow grid viewing of a web page.  With the Box Model format, I'm clueless.

BMaverick


Re: Groups.IO wiki and vision accessibility

 

Hi,

Regarding the second question, it can be mitigated somewhat by putting elements such as headings and landmarks. Not only it helps separate the wiki content from other elements, screen reader users can use web element navigation methods to go directly to a section they want to read.

Cheers,

Joseph

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Chris Gual
Sent: Friday, February 19, 2021 5:28 PM
To: GroupManagersForum@groups.io
Subject: [GMF] Groups.IO wiki and vision accessibility

 

Hi,

 

I was wondering if other Groups.IO managers might have some insight into customizing the wiki to support people with vision disabilities.  I've searched in the message archive but couldn't find anything that addressed these concerns.

 

I am looking to solve two issues that some people who have low vision or use a screen reader have given me about the wiki:

 

1) Is there a way to get wiki pages to use the browsers default font size?

 

It seems that even if I make a very simple wiki page using the paragraph and header formatting, the resulting text will not resize when the default font size for the browser is changed.  

 

2) Is there a way to display or get a link to the wiki without the left hand Groups.IO sidebar? or force focus to the first link in the wiki page?   

 

When using a screen reader with the wiki the left-hand Groups.IO sidebar is displayed at the top of the page, so the user must tab through about 25 links before they come to the content of the wiki.

 

Any assistance or suggestions would be greatly appreciated.

Chris


Re: AOL issues

Duane
 

On Fri, Feb 19, 2021 at 08:54 PM, Francis Patrick West wrote:
ideas?
It seems to be some sort of a scam, though it doesn't make much sense.  It's been reported here before and on the beta group.  Investigation shows that it's someone forwarding messages or impersonating group messages.  If you can get copies of some, you'll find out who's forwarding them by looking at the email address in the footer.

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


AOL issues

Francis Patrick West
 

Folks,

On the t-tools group keep getting emails from AOL users saying remove me and none of the addresses are in my current or past subscribers list .

ideas?

patrick


Groups.IO wiki and vision accessibility

Chris Gual <cgual206@...>
 

Hi,

I was wondering if other Groups.IO managers might have some insight into customizing the wiki to support people with vision disabilities.  I've searched in the message archive but couldn't find anything that addressed these concerns.

I am looking to solve two issues that some people who have low vision or use a screen reader have given me about the wiki:

1) Is there a way to get wiki pages to use the browsers default font size?

It seems that even if I make a very simple wiki page using the paragraph and header formatting, the resulting text will not resize when the default font size for the browser is changed.  

2) Is there a way to display or get a link to the wiki without the left hand Groups.IO sidebar? or force focus to the first link in the wiki page?   

When using a screen reader with the wiki the left-hand Groups.IO sidebar is displayed at the top of the page, so the user must tab through about 25 links before they come to the content of the wiki.

Any assistance or suggestions would be greatly appreciated.
Chris


Re: An area for documents without comments?

Duane
 

On Fri, Feb 19, 2021 at 07:18 PM, Lorraine Swerdloff wrote:
Despite plowing through every menu several times, I haven't found any entry for Files.
You've overlooked it.  Start at https://groups.io/helpcenter/ownersmanual/1/customizing-settings-for-premium-and-enterprise-features/locating-the-feature-settings and follow the instructions carefully for Files.

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: An area for documents without comments?

Lorraine Swerdloff
 

Regarding Files: I am so frustrated!
Despite plowing through every menu several times, I haven't found any entry for Files. The only place that mentions Files is asking me how I want notification of activity--email, etc. 

Lorraine Swerdloff

I started the group in late June, but despite the instructions below I'm sure I don't have files. 
  • Log in to Groups.io and go to the group’s website.
  • In the left navigation menu on the group’s website, click the Files entry. 
    Note: If you do not see a Files entry, the Files feature is disabled for that group, members are not allowed to view files, or the group is a Basic group that was created after August 24, 2020. 


Re: Email rejection #smtp510

Malcolm Austen
 

On 19/02/2021 17:11:44, CHARLOTTE ARMSTRONG via groups.io <armstrca@...> wrote:

This may be a silly question, but if he has more than one email address in the app he is using, is he replying from the correct email address?
Malcolm Austen: 
Not a silly question Charlotte but not the right one eitjher I'm afraid. This was actually an attempt at a direct 1-to-1 email where the client software (AOL) had insisted on using the munged From address instead of the Reply-To address. It only became a groups.io question because that's where the smtp 510 error was generated - legitimately as it turns out.

Malcolm.


Re: Email rejection #smtp510

CHARLOTTE ARMSTRONG
 

This may be a silly question, but if he has more than one email address in the app he is using, is he replying from the correct email address?

Charlotte in Texas
 

On Feb 19, 2021, at 6:43 AM, Malcolm wrote:

I have a subscriber this morning reporting that he cannot reply to sender. That is to say that when he replies he gets an smtp 510 error report sent back.


Re: Email rejection #smtp510

Malcolm Austen
 

Thanks Duane, I must be recalling some other system that does relay replies to munged addresses.

Headers include:
  • To: KFHS-members--at--groups.io
  • From: "Display Name via groups.io" <bbbbbb--eq--btinternet.com--at--groups.io>
  • Sender: KFHS-members--at--groups.io
  • Reply-To: KFHS-members@groups.io,bbbbbb--at--btinternet.com
It's evidently an AOL thing, the member with the problem is using AOL webmail and the emails go out through yahoo servers, so high risk all round there! AOL is ignoring the Reply-To header. So on to Plan G where I just say "go get a free gmail address" :-)

Malcolm.


Re: Email rejection #smtp510

Jeff Coleman
 

Malcolm

It is quite straightforward to post a message to your list every now and again.

 

“If you wish to reply to the sender off-list, rather than to the whole list, make sure that any = sign in the apparent email address of the sender is replaced by @”

 

A quick sampling of recent messages I have received on Groups.io suggests that the replacement of @ by = in senders’ email addresses seems to occur when the email provider is based in UK, such as btinternet and btopenworld, but this may not be a general rule.

 

Jeff

 

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Malcolm Austen
Sent: 19 February 2021 12:34
To: groupmanagersforum@groups.io
Subject: [GMF] Email rejection #smtp510

 

I have a subscriber this morning reporting that he cannot reply to sender. That is to say that when he replies he gets an smtp 510 error report sent back.

 

I will continue to scan for old instances in the archives but just in case this is a newly arisen overnight error ...

 

This is an AOL customer trying to reply directly to a 'munged' address and getting back:

 

-----Original Message-----

Sent: Fri, 19 Feb 2021 11:23

Subject: Failure Notice

 

Sorry, we were unable to deliver your message to the following address.

 

510: The group 'bbbbbb=btinternet.com' does not exist. You are subscribed to the following groups: KFHS-members@groups.io.

 

My observations on this:

  1. That email (which is what Groups.io sent out as the from address) should be forwarded to <bbbbbb@...>.
  2. '=' is a valid character in a group name, so how does groups.io decide whether to forward outwards or submit into a group?
  3. Maybe it's an AOL issue but I can't (yet?) see how.

Malcolm.

 

-- 

Malcolm Austen <malcolm.austen@...>


Re: Links in PDF's

KWKloeber
 

Marcia

Yep, I do that often (w/ Acrobat Pro v.10.)
But you need software that “prints”  a document (say a Word doc) as a text-editable PDF, not just like scanning something into PDF format (which is just a full-page picture slapped on top of a blank page in a PDF.)  Or you need a scanner or app that converts to text (OCR - optical character recognition) before it outputs the PDF file. 
There’s very expensive (Adobe) and very inexpensive ways to print to an editable PDF. 

If you need more info/help, you can PM me. 

Ken K


Re: Email rejection #smtp510

Duane
 

On Fri, Feb 19, 2021 at 07:10 AM, Malcolm Austen wrote:
  • That email (which is what Groups.io sent out as the from address) should be forwarded to <bbbbbb--at--btinternet.com>.
  • --eq-- is a valid character in a group name, so how does groups.io decide whether to forward outwards or submit into a group?
GIO doesn't do any forwarding.  A Reply to Sender should go directly from the person replying to the original poster same as any other email they'd send, not via GIO.  When this error occurs, it's because the email client/service isn't properly observing the headers for From:, Reply-To:, etc.  The only solution I'm aware of is for the person to 'unmunge' the address properly before sending.  That would be bbbbbb--at--btinternet.com in this case.

Duane
--
The Groups.io Help Center includes the Owners Manual and Members Manual.
They can be browsed online or downloaded as PDF files.  They're updated as needed.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

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