Date   

Re: Determining active members (and removing the inactive)

Bruce Bowman
 

On Tue, Dec 22, 2020 at 12:19 PM, Marina wrote:
You mean sending a Special Notice message asking if they want to stay in the group and provide an unsubscribe link for those who don't want to stay?
Including an unsub link strikes me as a pretty good idea.

That would allow you to check
for bouncing.
I'm missing something here. Can't you already check who is bouncing by looking at the bouncing members list?
Bouncing doesn't help for those on No Email, because they are never sent any group messages. You have to send something manually (via the Member List) or disable No Email and send a Special Notice (per Duane's recommendation). 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


RSVP to waitlist #rsvp

Jeremy Walter
 

I have been running regular meetings for a few months. The next one is coming up in January and is formatted and set-up the same as all previous meetings (0 attendees for unlimited) and requests RSVP. Members are getting a response that the event is full and that they are waitlisted along like so:

Event Details
Invited: 205 people
Attending: Be the first to say yes.
You are waitlisted.

Why are my attendees being waitlisted? 


Re: Determining active members (and removing the inactive)

Marina
 

Duane wrote:

They will all be converted to Special Notices Only.  I did that on my groups
last year.  I wouldn't do it very often, but you could send a message as a
Special Notice so it would go out to everyone. 
You mean sending a Special Notice message asking if they want to stay in the group and provide an unsubscribe link for those who don't want to stay?

That would allow you to check
for bouncing.
I'm missing something here. Can't you already check who is bouncing by looking at the bouncing members list?

Marina


Re: Message Formatting

Bruce Bowman
 

On Mon, Dec 21, 2020 at 04:41 PM, Duane wrote:
The site will insert 2 -- using the standard for signatures, as mine is below.
Like Robert, I wish it didn't. I prefer the horizontal rule below.

Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Determining active members (and removing the inactive)

Terry Slattery
 

Bryan,
I think spreadsheet filtering and private mailer is the only viable mechanism. The GUI shows some detail about last activity, but that's a manual process that only works to handle individual members. Our group has over 600 that need checking.  The API doesn't provide the data that the GUI does about last activity.
  -Terry


Re: Lost control of my list eejh

I.Weiss/z <i.weiss@...>
 

Deleted my second addr account on groups.io

No difference to my posting to eejh with my owner address 


Re: Lost control of my list eejh

Bruce Bowman
 

On Mon, Dec 21, 2020 at 06:58 PM, I.Weiss/z wrote:
It only works when I post through my browser
I think we all understand that.

Signed into my i.weiss@...  account
Post to the group using your phone. Then check your Activity log ( https://groups.io/g/GroupManagersForum/message/35813 ) and tell us what the first entry says.

Until these instructions are carried out we will continue to struggle to help you.
 
Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Lost control of my list eejh

I.Weiss/z <i.weiss@...>
 

I looked through the manual for trouble shooting


I  will relook but on first glance the stoppage is strange


All was good working week until a few days ago



Sent from my GalaxySent from my Galaxy S5e :-÷) 
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Duane <txpigeon@...>
Date: 2020-12-21 18:36 (GMT-05:00)
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 05:30 PM, Mėir Weiss/z wrote:
What a mess I have made
I just noticed that you started your group a few days ago.  You should probably read the Owners Manual and the Members Manual to become familiar with everything.  It will definitely take awhile, but should cover everything you need to know.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Lost control of my list eejh

I.Weiss/z <i.weiss@...>
 

It only works when I post through my browser

Signed into my i.weiss@...  account

And it all works well



Sent from my GalaxySent from my Galaxy S5e :-÷) 
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Peter Cook <peterscottcook@...>
Date: 2020-12-21 17:56 (GMT-05:00)
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Lost control of my list eejh

Mėir, I see that your group is set to

      Posts to this group require approval from the moderators.

Try looking here to see if your messages are in the pending queue: https://groups.io/g/eejh/pending 

Pete


Re: Lost control of my list eejh

I.Weiss/z <i.weiss@...>
 

I have just tried to clean up.

Eejh is owned under i.weiss@...  me solely

I also post from a second addr meirweiss@...  also my email addr


The addr in question i am inquiring suddenly not working as per normal is the owner email I.weiss@... 



Sent from my GalaxySent from my Galaxy S5e :-÷) 
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Mėir Weiss/z <meirweiss@...>
Date: 2020-12-21 18:09 (GMT-05:00)
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Lost control of my list eejh

What a mess I have made

I'm sorry


Re: Lost control of my list eejh

Duane
 

On Mon, Dec 21, 2020 at 05:30 PM, Mėir Weiss/z wrote:
What a mess I have made
I just noticed that you started your group a few days ago.  You should probably read the Owners Manual and the Members Manual to become familiar with everything.  It will definitely take awhile, but should cover everything you need to know.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Lost control of my list eejh

Mėir Weiss/z <meirweiss@...>
 

What a mess I have made

I'm sorry



Sent from my Galaxy S5e :-÷) 
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Duane <txpigeon@...>
Date: 2020-12-21 17:48 (GMT-05:00)
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 04:42 PM, Mėir Weiss/z wrote:
I did not change my email addrs
You've posted in this topic using 2 different email addresses.  That means that you have (at least) 2 accounts on GIO.  You must send from the account that's a member of the group in order for it to be posted.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Lost control of my list eejh

Peter Cook
 

Mėir, I see that your group is set to

      Posts to this group require approval from the moderators.

Try looking here to see if your messages are in the pending queue: https://groups.io/g/eejh/pending 

Pete


Re: Determining active members (and removing the inactive)

Duane
 

On Mon, Dec 21, 2020 at 04:43 PM, Bryan Jones wrote:
What would happen to existing users who are already set to "no email" if this option is then disabled?
They will all be converted to Special Notices Only.  I did that on my groups last year.  I wouldn't do it very often, but you could send a message as a Special Notice so it would go out to everyone.  That would allow you to check for bouncing.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Lost control of my list eejh

Duane
 

On Mon, Dec 21, 2020 at 04:42 PM, Mėir Weiss/z wrote:
I did not change my email addrs
You've posted in this topic using 2 different email addresses.  That means that you have (at least) 2 accounts on GIO.  You must send from the account that's a member of the group in order for it to be posted.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Determining active members (and removing the inactive)

Bryan Jones
 

Regarding disabling the "no email" option:  What would happen to existing users who are already set to "no email" if this option is then disabled?  Do they remain set at "no email", or are they changed to some other setting?  If so, what setting?  I really don't want to experiment on my 800+ members.

Bryan


Re: Determining active members (and removing the inactive)

Bryan Jones
 

Not an answer for you within the Groups.io environment, sorry:  I exported the user list, used Excel to filter to the "no email" users, copied the email addresses, and using my own email client sent a BCC email to them all, asking them to review their membership settings and desire to remain members.

Did the same to those who had "special notices only" selected.

These were both done in response to some users who claimed they didn't change their settings, but no longer were getting email after the GMAIL problems recently, and at least one member who claimed they found themselves set to "special notices only", but previously got emails, and didn't change that setting themselves.  We reviewed the activity log for the member and confirmed it didn't indicate they had changed their settings.

So this was a proactive step to try to catch anyone who, as a result of possible platform reaction to the gmail bounces, might have had their settings changed and didn't know it.


Bryan


Re: Lost control of my list eejh

Mėir Weiss/z <meirweiss@...>
 

Ps

Everything was working a few days ago

I did not change my email addrs

If I post today from the website it is accepted

 But suddenly not from my other email apps primarily  Samsung  mail app.

I am writing to you from my Samsung  mail right now and it works fine

What happened to my list, what have I confirmed wrong overnight 



Sent from my Galaxy S5e :-÷) 
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Duane <txpigeon@...>
Date: 2020-12-21 16:38 (GMT-05:00)
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 03:20 PM, Mėir Weiss/z wrote:
No other error messages. Nothing no bouncing nothing
 
Someone is blocking me from posting from my email app 
Go to https://groups.io/g/eejh/activity after you log in to the site.  Look through the Activity log to see if your emails are even getting to the group.  If not, your email provider isn't sending them.  Or you're sending them from the wrong email address as Bruce mentioned.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Message Formatting

Duane
 

On Mon, Dec 21, 2020 at 03:31 PM, Robert wrote:
When I check my subscription box:
Try taking out all of the hyphens.  The site will insert 2 -- using the standard for signatures, as mine is below.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Lost control of my list eejh

Duane
 

On Mon, Dec 21, 2020 at 03:20 PM, Mėir Weiss/z wrote:
No other error messages. Nothing no bouncing nothing
 
Someone is blocking me from posting from my email app 
Go to https://groups.io/g/eejh/activity after you log in to the site.  Look through the Activity log to see if your emails are even getting to the group.  If not, your email provider isn't sending them.  Or you're sending them from the wrong email address as Bruce mentioned.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

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