Date   

Re: Account bounced

W David Samuelsen
 

click that one and WAIT for response (wait was about 2 minutes to unbounce for me yesterday)

David Samuelsen

On Wed, Dec 16, 2020 at 6:49 AM Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Dec 16, 2020 at 08:26 AM, edi wrote:
Yesterday my account has been bounced and I got following email:

We have suspended email delivery to you
This means you will no longer receive messages from the groups you are subscribed to
GMail has been offline intermittently for the past two days. https://www.google.com/appsstatus#hl=en&v=status 

As a result, legitimate groups.io messages have been rejected on the receiving end by those with affected GMail accounts, causing a bounce.

To be clear, this is a problem with GMail, NOT groups.io.

To unbounce your account, go to the following link: xxxxxxx
 
I went to the link but I don't know how restore my account.
Simply clicking that link should have achieved your objective. Was there a green banner at the top of the page? 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Strange entry in activity log

 

I try to keep an eye on the activity log for my group. Today I saw a message I had never noticed before.

JN-rmonroeO2AJake71-1969 <rmonroe133@xxx> changed Walt Reitz <wjreitz@xxx>'s email address from wjreitz@xxx via web

And sure enough, Mr. Reitz's email address had been altered. (I maintain an off-line spreadsheet with all my group members' names, etc -- for administrative and statistical purposes. So I can see when an email address is altered.)

I suppose there's an innocent explanation. Most likely JN-monroe... is the same person as Walt Reitz, and he has linked the two email addresses inside the group.io software somehow, so he has administrative permission to alter the "other guy's" address. But it looks odd. And if I run a search on the activity list for email address changes (under Actions), this item does not appear. I see dozens of other address changes, but not this one.

Can anybody shed some light on this? Thanks!
--
David Bryant
Canyon Lake, Texas
https://t-vog.groups.io/g/main / https://www.davidcbryant.net


Re: IP for groups.io for SPF record?

David Soemarko
 

Thank you Shal for your response and explanation.

I am now considering taking out the inclusion of groups.io from my SPF record. I added it only about 3 days ago, but now from the DMARC reports I am seeing some emails being sent out in the name of groups.io but not with the right IPs (not the two we mentioned).

I guess I was trying to be completely error free. But if I include groups.io and the two IP addresses, I am still going to get DKIM failure. And the inclusion doesn't seem to fix anything but could possibly cause more spamming.

And on a higher level, I send emails to groups.io. Groups.io send them to the my group members. However the receiving mail servers want to treat the emails is really between them and groups.io. As long as they don't outright reject the emails and my group members can see read my emails, I should be all good.

Does that sound reasonable?


Re: IP for groups.io for SPF record?

Jim Wilson
 

David,

I would not recommend including IP addresses of third-party email servers when they maintain an SPF record. You would not be informed if or when they change.

We use the following for our SPF record:
"v=spf1 mx a ip4:[redacted] ip6:[redacted] include:spf.protection.outlook.com include:groups.io -all"

Incidentally, our DMARC record is configured as follows:
"v=DMARC1; p=reject; sp=reject; pct=100; adkim=s; aspf=r; rua=mailto:[redacted]"

We learned it is important to have "aspf" set to relaxed for acceptance of "send on behalf" messages. Note that issues can still occur but this is the best compromise we could effect.

--
Jim


Re: Account bounced

Bruce Bowman
 

On Wed, Dec 16, 2020 at 08:26 AM, edi wrote:
Yesterday my account has been bounced and I got following email:

We have suspended email delivery to you
This means you will no longer receive messages from the groups you are subscribed to
GMail has been offline intermittently for the past two days. https://www.google.com/appsstatus#hl=en&v=status 

As a result, legitimate groups.io messages have been rejected on the receiving end by those with affected GMail accounts, causing a bounce.

To be clear, this is a problem with GMail, NOT groups.io.

To unbounce your account, go to the following link: xxxxxxx
 
I went to the link but I don't know how restore my account.
Simply clicking that link should have achieved your objective. Was there a green banner at the top of the page? 

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Account bounced

edi <tique07@...>
 

Yesterday my account has been bounced and I got following email:

We have suspended email delivery to you
This means you will no longer receive messages from the groups you are subscribed to
To unbounce your account, go to the following link: xxxxxxx
 
I went to the link but I don't know how restore my account.
Anyone could help me please


Re: Your Groups.io Account Is Bouncing (and it's not) #question

 

On Wed, Dec 16, 2020 at 05:37 AM, Sue Bernstein wrote:
This applied to a handful of messages only and I AM receiving messages. QUESTION. Yesterday (15 December 2020) there was a massiveGoogle outage (I use gmail). IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE? tia
It's not only likely. It's a dead certainty. Yesterday afternoon (12/15/2020, Tuesday) my group had 169 bouncing. Today, zero. All at gmail.com.
 
--
David Bryant
Canyon Lake, Texas
https://t-vog.groups.io/g/main / https://www.davidcbryant.net


Re: Your Groups.io Account Is Bouncing (and it's not) #question

Norman C. Berns
 

The recent bouncing (and related messages) seems to have been caused by an outage at Google. It's uniform across every group I know.

Click the link in the warning message and all should be well again. 

Norman
~mod

On Wed, Dec 16, 2020, 6:37 AM Sue Bernstein <sue.bernstein17@...> wrote:
Im receiving this message from noreply@groups.io

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

To view the error messages we receive from your email server, [click here].

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including [etc]

This applied to a handful of messages only and I AM receiving messages. QUESTION. Yesterday (15 December 2020) there was a massive
Google outage (I use gmail). IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE?  tia.


Re: Your Groups.io Account Is Bouncing (and it's not) #question

Duane
 

On Wed, Dec 16, 2020 at 05:37 AM, Sue Bernstein wrote:
IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE?
Yes.  Mark manually unbounced anyone with a gmail address after Google fixed the problem, but you may have gotten the bounce message anyway.  https://beta.groups.io/g/main/message/27183

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Your Groups.io Account Is Bouncing (and it's not) #question

Sue Bernstein
 

Im receiving this message from noreply@groups.io

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

To view the error messages we receive from your email server, [click here].

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including [etc]

This applied to a handful of messages only and I AM receiving messages. QUESTION. Yesterday (15 December 2020) there was a massive
Google outage (I use gmail). IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE?  tia.


Re: BOUNCING

Duane
 

On Wed, Dec 16, 2020 at 04:54 AM, David M wrote:
What about all the messages that were missed while the account was in bouncing state? Ie, messages sent out on the groups.io mailing list? Is there any way to get them resent?
No, you'd have to go online to see what you missed.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: BOUNCING

David M
 

Sarah,

Is there some way I can unbounce everyone?
You should no longer need to.

Gmail reports it has fixed its problem, and Mark went through and unbounced all the Gmail addresses.
https://beta.groups.io/g/main/message/27183
What about all the messages that were missed while the account was in bouncing state? Ie, messages sent out on the groups.io mailing list? Is there any way to get them resent?


Re: Unfollow?

Donald Hellen
 

But if you're a moderator, you may want to see all posts in case some
are worthy of removal or taking other actions against the member
posting. If you're a mod and unfollow a topic, you lost that ability
to monitor posts by email at least.

Donald

On Tue, 15 Dec 2020 19:41:23 -0800, "Frances" <frances@tansymews.com>
wrote:

Yes, you can unfollow.
Here's a quick way - with screenshots:
https://groups.io/g/GroupManagersForum/wiki/14370

----------------------------------------------------
Some ham radio groups you may be interested in:
https://groups.io/g/ICOM https://groups.io/g/Ham-Antennas
https://groups.io/g/HamRadioHelp https://groups.io/g/Baofeng
https://groups.io/g/CHIRP https://rf-amplifiers.groups.io/g/main


Re: BOUNCING

W David Samuelsen
 

Shal,

Gmail is owned by Google, so the outage affected Gmail same time as Youtube and other Google's services.

David Samuelsen

On Tue, Dec 15, 2020 at 11:29 PM Shal Farley <shals2nd@...> wrote:
David,

 > Odd that this happened just as yahoo was pulling the plug on all its
 > groups.  Anyone see any possible connection?

No.

In particular, yesterday's general Google failure and the later Gmail
failure both happened before Yahoo made any changes.

So, unfortunate coincidence but nothing more.

Shal


--
Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list






Re: BOUNCING

 

David,

Odd that this happened just as yahoo was pulling the plug on all its
groups. Anyone see any possible connection?
No.

In particular, yesterday's general Google failure and the later Gmail failure both happened before Yahoo made any changes.

So, unfortunate coincidence but nothing more.

Shal


--
Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Your Groups.io Account Is Bouncing

 

Janet,

But I am getting mail from other people/entities that is not being
bounced by Gmail.
The problem with that statement is "how would one know if one didn't receive a non-group message?".

Most senders don't have a bounce history mechanism to inform you. If my bank, my daughter's university, a coworker, or anyone else attempted to send me a message yesterday afternoon or today at a Gmail address, I would not know of their failed attempt - unless that sender made an extra effort to contact me.

Groups.io makes the extra effort. Most senders would not.

It seems to only be Groups mail and the only [group] that seems to be
active to seem to cause this seems to be GMF.
GMF isn't the most active group out there, but it may be one of the most active, especially when there is something "afoot".

But as you've been told a few times now, it doesn't matter which group sent you the triggering message - when your address is set to Bouncing status that affects _all_ of your group subscriptions.

What is the setting on GMF for me please - Is it correct?
Check your Subscription page for GMF:
https://groups.io/g/GroupManagersForum/editsub

Your settings are the usual default, "Individual Messages" and "All Messages", but correct is whatever you want it to be.

There are no Subscription or Group settings which could cause Gmail to reject messages sent to you - that's on them.

Shal


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Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
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Re: BOUNCING

David Smith
 

Odd that this happened just as yahoo was pulling the plug on all its groups. Anyone see any possible connection?

On Dec 16, 2020, at 12:34 AM, Shal Farley <shals2nd@gmail.com> wrote:

David,

Susan Rubin raised a good point. How can we send out notices to
those with gmail addresses if they are not aware?
As long as the outage lasts, that's a problem. Generally, unless you have some other means of contact with the person, you simply have to wait-out the outage.

Or, if the outage is sporadic, keep trying until a message gets through.

Shal


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Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
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Re: Your Groups.io Account Is Bouncing

David Smith
 

Thanks for that, Shal.

Something’s gone badly wrong with them. Fingers crossed that they can fix themselves soon.

Hope this is not symptomatic - tip of the iceberg - of major system weakness.

On Dec 16, 2020, at 12:48 AM, Shal Farley <shals2nd@gmail.com> wrote:

David,

I got the same notice but more than 24 hours after the Google outage.
In addition to the general outage early yesterday morning, there were at least two more Gmail-specific outages, one yesterday afternoon and one today.
https://www.google.com/appsstatus#hl=en&v=status

Shal


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Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list





Re: Your Groups.io Account Is Bouncing

 

David,

I got the same notice but more than 24 hours after the Google outage.
In addition to the general outage early yesterday morning, there were at least two more Gmail-specific outages, one yesterday afternoon and one today.
https://www.google.com/appsstatus#hl=en&v=status

Shal


--
Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Unfollow?

 

Stephanie,

If I click the link at the bottom of an email and follow a topic, is
there a way to unfollow?
What Frances said.

Also, the next message you receive in the followed topic will have an unfollow link instead.

Shal


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Help: https://groups.io/helpcenter
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

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