Date   

Calendar page has no data

Bob Meyers
 

The page is basically blank not only for the site for which I am the owner but for other sites in which I participate.
WHAT HAPPENED??????
Bob Meyers


Re: Calendar and entries have disappeared #calendar

Leeni
 

It isn't only the entries that are gone, the whole calendar is gone.
It is a blank page.
Should this be reported on Beta or did someone already do that? 
 
 
 
 

-------Original Message-------
 
Date: 12/10/2020 5:16:22 PM
Subject: Re: [GMF] Calendar and entries have disappeared #calendar
 
I am the owner of https://groups.io/g/n3986q/
The calendar page is totally blank.  I checked another group site I am on and it is the same.  Seems there is a major software glitch.  PLEASE HELP!!!!
-Bob
 


Re: Calendar and entries have disappeared #calendar

Bruce Bowman
 

On Thu, Dec 10, 2020 at 06:16 PM, Bob Meyers wrote:
I am the owner of https://groups.io/g/n3986q/
The calendar page is totally blank.  I checked another group site I am on and it is the same. 
Me too. If it's not already been reported to beta, I'll take care of it.

Bruce 

Check out the groups.io Help Center and groups.io Owners Manual


Re: Calendar and entries have disappeared #calendar

Bob Meyers
 

I am the owner of https://groups.io/g/n3986q/
The calendar page is totally blank.  I checked another group site I am on and it is the same.  Seems there is a major software glitch.  PLEASE HELP!!!!
-Bob


Re: Calendar and entries have disappeared #calendar

Susan Hyne
 

Three users (two owners and a member) all have same result.  Two are Google users.

As far as I know, we all signed on correctly.


Re: Calendar and entries have disappeared #calendar

Frances
 

On Thu, Dec 10, 2020 at 05:59 PM, Susan Hyne wrote:
Have been using the calendar feature in a subgroup every day for a year.  Today, no calendar.

All entries are gone.  None of the options (Month/Week/Day) seem to be responsive.

Am a Google user.  
Are you seeing the Owner or Moderator beside HOME on the top left of your group homepage?
This is often a reason - people logging in with the wrong email address.

Frances
 
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GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Calendar and entries have disappeared #calendar

Susan Hyne
 

Have been using the calendar feature in a subgroup every day for a year.  Today, no calendar.

All entries are gone.  None of the options (Month/Week/Day) seem to be responsive.

Am a Google user.  

Any ideas?


Re: question on using email for unsubscribing

Lars Sözüer
 

Is it possible for a group owner to customize the content of this confirmation email
which a member gets after sending an unsubscribe request via email?

Lars


Re: images on mobile phones

Duane
 

On Thu, Dec 10, 2020 at 11:45 AM, Mimi Kessler wrote:
On my computer, I signed in once and get all the images now. But on my iPhone, I have to sign in each time for each individual image.
On each device, logging in sets a cookie that's good for 30 days unless you sign out.  Unfortunately, iPhones don't default to saving the cookie.  There may be a way to change that, but an iPhone user would need to find it.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


images on mobile phones

Mimi Kessler
 

I received this inquiry today. It relates to iPhones but it also happens on Android. I thought if the person has an account on groups.io that they would be able to see them, but I think this person does have an account as well as being a member of my group:

"I still don’t get images on my iPhone when someone attaches a JPEG. On my computer, I signed in once and get all the images now. But on my iPhone, I have to sign in each time for each individual image. It’s a pain in the butt. Does anyone have this same problem, and is there a solution?"

Any help would be appreciated. Thanks.

Mimi Kessler
919-599-2892


Re: How to make edits without emailing everyone in the group #messages

 

BillSF9c,

I am awful with typos, Chuck. So I do an Edit or two BUT this is not
sent out. I do it to clean up archives - and admonish myself to do
better.

If a member did as you say I'd moderate him and explain, mostly
offlist.
A member doesn't have the "don't send" option, only moderators/owners can make an edit without sending the new version. I'm not sure if you knew that, but it sometimes trips up mods who think that members have the same options.

I HATE when, because of this problem, some owners simply shut down
edits.
Ditto, though I do have some small sympathy for the group owners who don't want to spend the time trying to educate their members about responsible use of the Edit ability.

Shal


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Re: member unsubscribe

 

Bruce,

This screenshot shows what actually happens
https://drive.google.com/file/d/1wzrUeNMwY561yq95ojcoFnGQpGKKafUx/view?usp=sharing

Ok, so option (a). Probably the lesser evil. At least it clearly explains what happened and what to do. (You could have made that a link, BTW.)

I still think an mailto link to the +unsubscribe address may be more
straightforward.
The argument against a mailto link is that the +unsubscribe command requires confirmation. The concern was that the confirmation requests would not be received (or not noticed) by the sender. Then the complaints flow in about this broken system that won't let them unsubscribe.

Under Stephanie's circumstance, with a login required, the need for email confirmation may seem the lesser evil. But Mark says it isn't supposed to be that way, so I guess it is up to him to figure out what's going wrong with what is supposed to be a streamlined web confirmation.

Shal


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Re: member unsubscribe

 

Stephanie,

So to test the below, I signed up my daughter from her device (she has
never logged in) and when tried the unsubscribe link from her
email/device she also got the same request to login.
Since that seems to directly contradict how the system is said to work, you should report that in beta. Probably best as a new topic with the #bug hashtag:
https://beta.groups.io/g/main/guidelines

In your message I think you should cite this answer:
https://beta.groups.io/g/main/message/27095

Before convert my entire yahoo group over any chance this is a setting
I can fix?
Nope. It isn't supposed to be that way,

I don't know if you need the screenshot, but you could include it for emphasis. Maybe there's something about the fact this is being handled on a mobile device. But your test wasn't was it?

Shal


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Re: Is a log kept of messages sent from Owner address

Bruce Bowman
 

On Wed, Dec 9, 2020 at 05:31 PM, John McLachlan wrote:
So, you can send (or reply) to individuals via the web interface (https://groups.io/helpcenter/ownersmanual/1/sending-and-receiving-group-owner-email-messages/sending-messages-from-the-owner-email-address)

This works fine, but I don't see a record of these direct emails under Admin->Activity. Are these messages logged anywhere??
No...if you need a copy of your own message, you must BCC yourself.

Any replies coming back will appear in both the log and in that member's "+Owner Messages" page.

Regards,
Bruce 

Check out the groups.io Help Center and groups.io Owners Manual


Is a log kept of messages sent from Owner address

John McLachlan
 

So, you can send (or reply) to individuals via the web interface (https://groups.io/helpcenter/ownersmanual/1/sending-and-receiving-group-owner-email-messages/sending-messages-from-the-owner-email-address)

This works fine, but I don't see a record of these direct emails under Admin->Activity.

Are these messages logged anywhere??

- John Mc


Re: member unsubscribe

ro-esp
 

On Tue, Dec 8, 2020 at 07:29 PM, Stephanie Hilwig wrote:

I joined my own group using a secondary email
address. I then tried to test the unsubscribe link at the bottom of a group
email that was sent to my secondary email. However, instead of it
unsubscribing, it took me to the web to log in. Why is it doing this?
Wild guess: because weird stuff happens when you have two accounts on the same computer.

I recently had this with gmail: signed in to one account and clicked on a link, then saw that gmail had me logged in as one of my other gmail-accounts

groetjes/ĝis, Ronaldo


Re: to the novices who want to move from yahoogroups to io-groups

Bruce Bowman
 

On Wed, Dec 9, 2020 at 02:07 PM, Words Of Faith wrote:
I tried doing this, but I can't use the ctrl&C or ctrl&V since it automatically creates an Excel file.
WoF:

I'm told the following will work.

  1. Open the file in Excel.
  2. Select the column containing the email addresses.
  3. Hit ctrl-C to copy this list of addresses to your clipboard.
  4. Return to the groups.io page (Invite or Direct Add, as appropriate)
  5. Click with your mouse in the box labeled "Email Addresses" to place a text cursor there
  6. Hit ctrl-V to paste the contents of your clipboard into the box
  7. Click the "Add Members" button
Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: How to make edits without emailing everyone in the group #messages

billsf9c
 

I am awful with typos, Chuck. So I do an Edit or two BUT this is not sent out. I do it to clean up archives - and admonish myself to do better.

If a member did as you say I'd moderate him and explain, mostly offlist.

I HATE when, because of this problem, some owners simply shut down edits.

BillSF9c


Re: How to make edits without emailing everyone in the group #messages

Bruce Bowman
 

On Wed, Dec 9, 2020 at 04:07 PM, Chuck Palmer wrote:
I recently ran into the same issue where a regular member did 5 or 6 edits on his post before getting it right. Everyone whose Email Delivery setting was Individual Messages got emailed all his changes.
Chuck -- Yeah, that can be a problem, if the edits are trivial...but if the edits are substantive, it's a good thing.

  So I was wondering 3 things:

1) If those whose notification is set for a daily summary rather than Individual Messages, would they also get all those emails?
A Daily Summary does not contain any messages, only a list of active topics.

If the edit[s] is completed before a Digest is due, only the final version is included in the digest. Keep in mind that when a Digest is "due" varies from member to member, depending on what topics they have muted, etc.

2) If the original poster deleted then reposted the message rather than editing it, would the original message still go out to all, including those set for Summary?
See above. In addition, if the original post has triggered the sending of a Digest, both will go out, in separate digests. 

3) Is there some legal requirement for this? It seems like we're not allowing them to put lipstick on the pig but we're allowing them to kill it-;)
The original message has already gone out to everyone on Individual Emails. Thus, the only way to effectively avoid the dupes is to never send out ANY edited versions. I don't like giving regular members the ability to change history, and on that basis if a groupwide option was available to somehow suppress the sending of edits, I would not take advantage of it.

I don't know about the legal aspects, but I do think it's appropriate that groups.io maintains an audit trail (click the Edited link at upper right). In an extreme case, someone could post something obnoxious to the group, edit the post, and subsequently claim they didn't.

The online message archive is, more than anything, a record of emails that have previously been sent. It's easy to lose sight of this if you read all group messages online. 
 
Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: How can I have a file sent out once a month

star_gazzier
 

Hi Duane thank you I will try that you guys are good...

Dan

On Wednesday, December 9, 2020, 2:57:32 PM EST, Duane <txpigeon@...> wrote:


On Wed, Dec 9, 2020 at 01:55 PM, star_gazzier wrote:

How can I have a file sent out once a month with usable links that work in the email file
There's no way to send the contents of a file.  You could create a Monthly Reminder Notice to be sent and include the correct formatting in it.  You can also send a link to a file.

Duane
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