Date   

Group ownership

Nivard Ovington
 

I think I know the answer to this but will ask anyway

Can we find out who a list owner is for any given group?
(free groups in this case)

The situation I believe has happened is a group owner has passed away and messages are not being passed to the groups in question (possibly first time posts by a moderated new poster) and the group owner is not answering any messages

I presume they did not have a joint owner or moderator in place so the ships are rudderless as it were

Can anything be done?

I suspect not from previous conversations

--
Nivard Ovington in Cornwall (UK)


Re: Embedding a sign up form in my Squarespace website

Chris Jones
 

On Thu, Dec 3, 2020 at 10:50 PM, Frances wrote:
Sorry, in email, my paste doesn't work.
I sent a reply about 18 hours ago but it seems to have vanished without trace!

I'm not sure about the point you are making; perhaps I have missed something. What is displayed following a keyword search and what is displayed following a trawl through the alphabetical list of groups will differ, depending on the keywords used and exactly where they are in the Group Description; this is even true of the GMF! It would appear to be a feature of how Groups.io presents the results of any keyword search rather than any sort of fault or bug.

Chris


Re: #rsvp #calendar #rsvp #calendar

Frances
 

On Fri, Dec 4, 2020 at 10:23 AM, Charlie Behnken wrote:
Before I say this is a bug, I want to make sure I didn't miss something.   One of my members reported this to me, and I am seeing the same thing.

I have an event with 24 members who have RSVP'd.   When I look at this event, on my desktop, 20 members responses show-up on the first page and 4 on the second page.  However when I look at the responses on a phone there are 20 responses but no link or indication that there is even a second page with additional responses.   

How do I get to the second (and subsequent) page on a phone?
This often matters so I will ask! What phone? What operating system?

Frances
 
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


#rsvp #calendar #rsvp #calendar

Charlie Behnken
 

Hi,

Before I say this is a bug, I want to make sure I didn't miss something.   One of my members reported this to me, and I am seeing the same thing.

I have an event with 24 members who have RSVP'd.   When I look at this event, on my desktop, 20 members responses show-up on the first page and 4 on the second page.  However when I look at the responses on a phone there are 20 responses but no link or indication that there is even a second page with additional responses.   

How do I get to the second (and subsequent) page on a phone?

Thanks
Charlie


Re: Zoom mp4 files

Sandi D. <sandi.asgtechie@...>
 

Hi Maureen, 
I do the same as Bruce described with one of my grandfathered basic groups with a Wiki. Initially I linked the YT videos to a PDF uploaded to our files. But found it easier to insert links into the Wiki instead of editing/replacing the PDF. 

If you don't have either Files or Wiki in your group, you could put the link to your YT channel into a pinned message and they could either subscribe or search for the ones they want to see. 
There are a ton of "free" website and blog services. You can use either to host the links to your YT videos and link that website or blog in a pinned GIO post. 
--
Sandi Dickenson


Re: Zoom mp4 files

Laurence Marks
 

4Seasons wrote "It seems that in order to view the mp4 file loaded to GIO it must first be downloaded to the viewers local storage. Can someone confirm this? 

If not true, how would a GIO subscriber directly view an mp4 file on GIO?"

Yes, that is correct. If a GIO subscriber were viewing messages on the web, the MP4 attachment would appear as a small icon. If the user clicked it, he would be presented with a File-->Save dialog. After selecting a folder (subdirectory) and file name, the file would be saved and could be selected and played.

There are only a few web browser add-ins for specific file types: Acrobat Reader is one that comes to mind. All other file types are downloaded.

I'm guessing you understood that already and just wanted confirmation.


Re: Embedding a sign up form in my Squarespace website

Frances
 

Sorry, in email, my paste doesn't work.

See instead the attached PDF.

Frances


--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Embedding a sign up form in my Squarespace website

Chris Jones
 

On Thu, Dec 3, 2020 at 10:12 PM, Frances wrote:

Only the URL for your website shows, rather than anything about your group on Groups.io
I'm not sure that that is significant or indicative of a problem. Using the group I moderate as an example go to this page (from the alphabetical list of groups) and scroll down to find wireless-set-no-19. Below that is part of the Group Description. However, if the same group is found by the use of a keyword search the entry is as shown here. This does not show the same bit of Group Description as the entry above, and IMHO should not necessarily be expected to; what it does show is a list of the keywords via which the group may be found.

Now a bit of trickery; go to the group's home page (click on the group name to get there) and find the keywords. The description is not cluttered with keywords woven into the text; the result would be horrible, but they are there and they will be revealed. Want a clue? Not all white space is white space.

So keywords can be included where a search will find them without their having to be included in the description text. The fact that the description is not itself visible following a search is, IMHO, neither here nor there; what matters is that the search terms work to help someone find the group.

Chris


Re: Embedding a sign up form in my Squarespace website

Frances
 

Somehow the formatting has restricted the automatic blurb in the list of groups.
I searched for loneliness.
Only the URL for your website shows, rather than anything about your group on Groups.io

Frances


--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Embedding a sign up form in my Squarespace website

Chris Jones
 

On Tue, Dec 1, 2020 at 12:36 AM, Christos G. Psarras wrote:
Everything in your group's description from the "Getting Started" and below should be moved to the group guidelines section, and at the most have a link to it in the description, that will drastically shorten the scrolling needed.
Having just had another look at the group's Home Page I see that it has been seriously edited to reduce the quantity of "material that should be elsewhere" and I must say that it looks much better for it.

If I was going to be picky I might suggest that it is still one font size too big; in conjunction with the bold at the top it is still a bit "in your face" but overall I think it is greatly improved. It would be interesting to find out what those who thought it was un user - friendly think of it now.

Chris


Re: Zoom mp4 files

Bruce Bowman
 

On Thu, Dec 3, 2020 at 09:36 AM, Four Seasons groups.io Administrator wrote:
It seems that in order to view the mp4 file loaded to GIO it must first be downloaded to the viewers local storage. Can someone confirm this? 
To get a browser to play a video, it usually has to be wrapped in a <video></video> element with an autoplay attribute. Groups.io not treat videos in any special fashion -- a file is a file.

If this is something you want, it would probably best be implemented via a separate tab on the left-side menu bar.

Regards,
Bruce

P.S. In older days, Shockwave Flash videos used to play automatically, via a browser plugin. This is not supported in modern browsers.

Check out the groups.io Help Center and groups.io Owners Manual


Re: Zoom mp4 files

Duane
 

On Thu, Dec 3, 2020 at 08:36 AM, Four Seasons groups.io Administrator wrote:
It seems that in order to view the mp4 file loaded to GIO it must first be downloaded to the viewers local storage. Can someone confirm this?
I believe that would depend on how the browser handles specific file types.  For example, most have a default to open PDF files in the browser window.  File types can be set to open in the browser window, download to the local drive, or ask which application to use.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Zoom mp4 files

Four Seasons groups.io Administrator
 

It seems that in order to view the mp4 file loaded to GIO it must first be downloaded to the viewers local storage. Can someone confirm this? 

If not true, how would a GIO subscriber directly view an mp4 file on GIO?


Re: Payment method question

Duane
 

On Wed, Dec 2, 2020 at 04:19 PM, Cal wrote:
- If I make them a moderator and give them billing privileges, will they be able to put their own credit credit in as the payment method for a given group, without it affecting my other groups?
However, per a reply from Mark, there can only be one payor per group.  The system won't go through a list trying to get a payment.  If the person making the payments quits, you'd need to make yourself the payor to continue.  https://beta.groups.io/g/main/message/27017  Keep in mind that the CC is part of the person's site account, so would be used for any groups they pay for.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Payment method question

Peter Cook
 

Here's an example. I am the owner of the group below. You can see that someone else is listed under Payment.



Re: Payment method question

Peter Cook
 

On Wed, Dec 2, 2020 at 05:19 PM, Cal wrote:
- Does each group have its own payment method?
- If I make them a moderator and give them billing privileges, will they be able to put their own credit credit in as the payment method for a given group, without it affecting my other groups?
Yes and yes.


Payment method question

Cal
 

I am owner of a number of groups.  The responsibility for paying premium fees for different groups lies with different people, with their own credit cards.
How would this work?
- Does each group have its own payment method?
- If I make them a moderator and give them billing privileges, will they be able to put their own credit credit in as the payment method for a given group, without it affecting my other groups?


Re: Attachment not in recent message archive

Jesse Nahan
 

Thanks, Duane. Users have never been allowed to edit a message. I'm the only mod and owner.

I will follow your advice and look at the activity log.

Jesse


Re: Attachment not in recent message archive

Duane
 

On Wed, Dec 2, 2020 at 03:06 PM, Jesse Nahan wrote:
A message from July that was delivered with an attachment does not show that attachment when I check it today in the messages on our groups.io site.
Has the message been edited?  The original poster of a message can edit a message, if allowed by group settings.  As part of that, any attachments can be removed.  A mod/owner can always edit one.  You could also try looking through the Activity Log for clues.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Attachment not in recent message archive

Jesse Nahan
 

Thanks for the thought, Frances, but there wasn't a hashtag used. We only have a few hashtags. They are rarely used and none have expirations.

Jesse

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