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Re: New members are moderated when they shouldn't be

Duane
 

On Tue, Oct 27, 2020 at 03:23 PM, Jenny Levine wrote:
approving a new member still doesn’t give them “Can Post” status.
Their status will be Use Group Moderation Setting.  The only way for someone to get "Override: Not moderated" status is for you to set it.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: New members are moderated when they shouldn't be

Jenny Levine <jlevine@...>
 

Thanks, Bruce – this was a good setting to check, but the box to let non-members post is unchecked. These people do appear as members and not pending, but they don’t get assigned the “Can Post” permission. It feels like that piece should be working.

 

Any other suggestions are gratefully welcome.

 

Jenny

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Bruce Bowman via groups.io
Sent: Tuesday, October 27, 2020 1:43 PM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] New members are moderated when they shouldn't be

 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:

The “new members moderated” box is not checked, but posts sent by new members are still requiring approval.

Jenny -- Did you permit non-members to post (in your group settings)? Such messages always go into moderation, if you allow it at all. https://groups.io/helpcenter/ownersmanual/1/customizing-group-settings/message-policy-settings  

Check the Member List for these people's email addresses and make sure they are actually members. https://groups.io/helpcenter/ownersmanual/1/managing-members 

People who are Pending, Not Confirmed or haven't responded to your Invite are not members yet.

Hope this helps,
Bruce


Check out the groups.io Help Center and groups.io Owners Manual


Re: New members are moderated when they shouldn't be

Jenny Levine <jlevine@...>
 

Thanks for these ideas, Frances. I didn’t moderate attachments or require hashtags, but I did moderate and lock older posts/topics. I unchecked those boxes, but approving a new member still doesn’t give them “Can Post” status.

 

Jenny

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Frances via groups.io
Sent: Tuesday, October 27, 2020 1:33 PM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] New members are moderated when they shouldn't be

 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:

I’ve set up a new group and restricted it so new members have to be approved and messages are not moderated. The “new members moderated” box is not checked, but posts sent by new members are still requiring approval. Is there another setting I’m missing so that approved new members can post without any restrictions?

Have you made any other requirements such as moderate attachments or require hashtags?
Locked topics after a specific number of days?

Frances
 
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Member not getting group e-mail

Duane
 

On Tue, Oct 27, 2020 at 01:50 PM, Barbara Jean Jasen wrote:
In her member listing it shows under deliveries OK dirdel
That means it was accepted by Yahoo, so it's in her account someplace.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: What is the maximum number of members - basic plan

Duane
 

On Tue, Oct 27, 2020 at 03:05 PM, Petti, Bob wrote:
What is the maximum number of members - basic plan.
There is no limit to the number of members.  Mark had considered a limit back around the first of this year, but decided not to impose one at that time.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Member not getting group e-mail

 

>>> I have a member in my Pretty T Girl group who has on a number of occasions complained that she is not getting any deliveries from the group.
 
She needs to check her Yahoo mail Spam folder, the messages are there more than likely.  She then needs to select/check all of them and mark them as NOT SPAM; that should automatically move those messages out of there and back to the inbox, but if that doesn't happen, she needs to manually do that.

Cheers,
Christos


Re: Member not getting group e-mail

Pat Harper
 

Has she checked her spam folder?  Yahoo is bad about putting legit mail in SPAM.

Pat H.

On 10/27/2020 1:50 PM, Barbara Jean Jasen wrote:
Any help as to why she does not receive e-mail from the group.  Her e-mail is at yahoo.com


What is the maximum number of members - basic plan

Petti, Bob <robertcpetti@...>
 

What is the maximum number of members - basic plan.  I am not importing any members from anywhere.


Re: Member not getting group e-mail

Chris Jones
 

On Tue, Oct 27, 2020 at 06:50 PM, Barbara Jean Jasen wrote:
Any help as to why she does not receive e-mail from the group.
First place for her to look is her ISP's spam box.

Chris


Re: Changing Owner to Administrator

Chris Jones
 

On Tue, Oct 27, 2020 at 05:00 PM, Frances wrote:
Just a thought - the "owner" can change their display name to Administrator. And "moderators" can change to whatever is appropriate for their role in the group.
They can, but IMHO that might make the perception worse not better. As things stand owners & moderators have whatever their Display Name set to displayed (obviously!) and they are not assigned Owner or Moderator by default.

Without setting up second accounts / memberships every post they made would be as Owners. Moderators, (or Administrator) even when that was wholly irrelevant to the purpose of the post. That (IMHO) would look unnecessarily heavyweight and would be better avoided.

Just looking here at GMF; it is extremely common for an owner or moderator to post as a genuine contribution to whatever the post might be. In doing so their "personal" Display Names appear; it might look very different if these run - of - the - mill posts appeared as having come from an owner or moderator. I suggest that that would simply be wrong.

IME "group management" posts are very rare beasts, and are usually for information about the operation of a group. Where "firm" action is required that takes place outside of the wider view of group members, which (again IMHO) is where it belongs.

I may be a lone voice but I think emphasising status within a group for purely routine matters is inappropriate; having anything other than a personal identifier as a Display Name would be a status symbol that might discourage others from participating.

Chris


Member not getting group e-mail

Barbara Jean Jasen
 

I have a member in my Pretty T Girl group who has on a number of occasions complained that she is not getting any deliveries from the group.  I checked her setting and her e-mail is identical to what I have in my personal address book (she will get mail from me personally)
In her member listing it shows under deliveries OK dirdel  No e-mail deliveries no bounces
Any help as to why she does not receive e-mail from the group.  Her e-mail is at yahoo.com
Barbara Jean


Re: New members are moderated when they shouldn't be

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:
The “new members moderated” box is not checked, but posts sent by new members are still requiring approval.
Jenny -- Did you permit non-members to post (in your group settings)? Such messages always go into moderation, if you allow it at all. https://groups.io/helpcenter/ownersmanual/1/customizing-group-settings/message-policy-settings  

Check the Member List for these people's email addresses and make sure they are actually members. https://groups.io/helpcenter/ownersmanual/1/managing-members 

People who are Pending, Not Confirmed or haven't responded to your Invite are not members yet.

Hope this helps,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: New members are moderated when they shouldn't be

Frances
 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:
I’ve set up a new group and restricted it so new members have to be approved and messages are not moderated. The “new members moderated” box is not checked, but posts sent by new members are still requiring approval. Is there another setting I’m missing so that approved new members can post without any restrictions?
Have you made any other requirements such as moderate attachments or require hashtags?
Locked topics after a specific number of days?

Frances
 
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Messages pinned to the top

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:27 PM, I wrote:
Pinned messages conform to the same sort order as the remainder of the messages. You can click the Date link at upper right to invert the sort order...note that this will not affect what's seen by anyone else.
Hmm...on further testing, maybe not. If there's a clear pattern, I'm not seeing it.

If it's very important that a particular message be first for everyone, write it into a wiki page and make that sticky instead.
This advice still stands.

Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Messages pinned to the top

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:18 PM, Karin Beil wrote:
Unfortunately, that is not the way it is working for me. In my messages, the most recent message made sticky goes to the bottom of the pinned notes that are already there. Any other ideas?
Pinned messages conform to the same sort order as the remainder of the messages. You can click the Date link at upper right to invert the sort order...note that this will not affect what's seen by anyone else.

If it's very important that a particular message be first for everyone, write it into a wiki page and make that sticky instead.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


New members are moderated when they shouldn't be

Jenny Levine <jlevine@...>
 

I’ve set up a new group and restricted it so new members have to be approved and messages are not moderated. The “new members moderated” box is not checked, but posts sent by new members are still requiring approval. Is there another setting I’m missing so that approved new members can post without any restrictions?

 

Thanks for any insight,

Jenny

 

--

Jenny Levine

jlevine@...

 


Re: Messages pinned to the top

Karin Beil
 

Unfortunately, that is not the way it is working for me. In my messages, the most recent message made sticky goes to the bottom of the pinned notes that are already there. Any other ideas?
Thanks,
Karin


Re: Changing Owner to Administrator

Frances
 

Just a thought - the "owner" can change their display name to Administrator. And "moderators" can change to whatever is appropriate for their role in the group.

Also you can list these in your Guidelines document. GMF has the moderators listed.

Frances
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Changing Owner to Administrator

Chris Jones
 

On Tue, Oct 27, 2020 at 03:05 PM, Mahendra Bakshi wrote:
No need to get hung up in 'titles'.
I have been thinking about a response to the query for several hours. The line I have quoted above is simply the perhaps most relevant part of Mahendra Bakshi's post, almost all of which I agree with entirely.

I think the first point I would make is that if you are comfortable with the titles of Chair and Secretary then there is no obvious reason why you should object to Owner. A hierarchy of some sort is implicit in Chair and Secretary, in fact more so IMHO than is implicit in the terms Owner and Moderator.

I agree that some confusion is just about possible where an on - line group (such as the one we are using at the moment, i.e. GMF) has no physical existence compared to a "group of people" that does have a physical existence; they have meetings; they take minutes; they elect a Chair (etc) and so on. There is no need for conflict between an on - line Group Owner and the Officer and Committee of a physical organisation; plenty of groups have "owners" who run a group on behalf of the Officers and Committee without any conflict arising. Ownership relates to getting a group established with the correct settings, dealing with queries about "how  to" for the (on - line) group and so on. It requires a good knowledge of how Groups.io works to be developed over time so that others - the group members - can draw on that knowledge.

Notwithstanding the above a Group Owner may have to step in without reference to a Committee; a member may (accidentally or otherwise) violate Groups.io's Terms of Service and it falls on the Owner to deal with that promptly or risk having the group closed down by Mark Fletcher, should he become aware of the violation. The owner has to ensure that members' on - line behaviour remains within acceptable bounds.

I think you would have a hard time getting general acceptance of any change of title, not least because of the vast number of subscribers Groups.io has, all of whom are (or ought to be!) fully au fait with the accepted terminology. If someone was to come on here (or on beta) and say "I am the Group Administrator for..." it is likely that very few would really know what was meant by it; Owner? Moderator? Something else entirely?

Just don't get hung up over what the title is; remember What's in a name; that which we call a rose by any other name would smell as sweet. (William Shakespeare)

Chris


Re: Changing Owner to Administrator

Duane
 

On Tue, Oct 27, 2020 at 10:05 AM, Mahendra Bakshi wrote:
8.  If you are a Player in a game as a team member, you have to abide by the rules of the game, pay attention to what the Captain is saying, and the Referee has the final word.

9.  In a group setting Owner, Moderators, and Members are playing the role of Captain, Referee and Player respectively.
Using your example, the Owner would be the Referee since they have final say on how the group operates.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

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