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Re: Changing Owner to Administrator

Chris Jones
 

On Tue, Oct 27, 2020 at 05:00 PM, Frances wrote:
Just a thought - the "owner" can change their display name to Administrator. And "moderators" can change to whatever is appropriate for their role in the group.
They can, but IMHO that might make the perception worse not better. As things stand owners & moderators have whatever their Display Name set to displayed (obviously!) and they are not assigned Owner or Moderator by default.

Without setting up second accounts / memberships every post they made would be as Owners. Moderators, (or Administrator) even when that was wholly irrelevant to the purpose of the post. That (IMHO) would look unnecessarily heavyweight and would be better avoided.

Just looking here at GMF; it is extremely common for an owner or moderator to post as a genuine contribution to whatever the post might be. In doing so their "personal" Display Names appear; it might look very different if these run - of - the - mill posts appeared as having come from an owner or moderator. I suggest that that would simply be wrong.

IME "group management" posts are very rare beasts, and are usually for information about the operation of a group. Where "firm" action is required that takes place outside of the wider view of group members, which (again IMHO) is where it belongs.

I may be a lone voice but I think emphasising status within a group for purely routine matters is inappropriate; having anything other than a personal identifier as a Display Name would be a status symbol that might discourage others from participating.

Chris


Member not getting group e-mail

Barbara Jean Jasen
 

I have a member in my Pretty T Girl group who has on a number of occasions complained that she is not getting any deliveries from the group.  I checked her setting and her e-mail is identical to what I have in my personal address book (she will get mail from me personally)
In her member listing it shows under deliveries OK dirdel  No e-mail deliveries no bounces
Any help as to why she does not receive e-mail from the group.  Her e-mail is at yahoo.com
Barbara Jean


Re: New members are moderated when they shouldn't be

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:
The “new members moderated” box is not checked, but posts sent by new members are still requiring approval.
Jenny -- Did you permit non-members to post (in your group settings)? Such messages always go into moderation, if you allow it at all. https://groups.io/helpcenter/ownersmanual/1/customizing-group-settings/message-policy-settings  

Check the Member List for these people's email addresses and make sure they are actually members. https://groups.io/helpcenter/ownersmanual/1/managing-members 

People who are Pending, Not Confirmed or haven't responded to your Invite are not members yet.

Hope this helps,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: New members are moderated when they shouldn't be

Frances
 

On Tue, Oct 27, 2020 at 02:19 PM, Jenny Levine wrote:
I’ve set up a new group and restricted it so new members have to be approved and messages are not moderated. The “new members moderated” box is not checked, but posts sent by new members are still requiring approval. Is there another setting I’m missing so that approved new members can post without any restrictions?
Have you made any other requirements such as moderate attachments or require hashtags?
Locked topics after a specific number of days?

Frances
 
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GMF wiki for help. Search box at the top of each page.

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Re: Messages pinned to the top

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:27 PM, I wrote:
Pinned messages conform to the same sort order as the remainder of the messages. You can click the Date link at upper right to invert the sort order...note that this will not affect what's seen by anyone else.
Hmm...on further testing, maybe not. If there's a clear pattern, I'm not seeing it.

If it's very important that a particular message be first for everyone, write it into a wiki page and make that sticky instead.
This advice still stands.

Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Messages pinned to the top

Bruce Bowman
 

On Tue, Oct 27, 2020 at 02:18 PM, Karin Beil wrote:
Unfortunately, that is not the way it is working for me. In my messages, the most recent message made sticky goes to the bottom of the pinned notes that are already there. Any other ideas?
Pinned messages conform to the same sort order as the remainder of the messages. You can click the Date link at upper right to invert the sort order...note that this will not affect what's seen by anyone else.

If it's very important that a particular message be first for everyone, write it into a wiki page and make that sticky instead.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


New members are moderated when they shouldn't be

Jenny Levine <jlevine@...>
 

I’ve set up a new group and restricted it so new members have to be approved and messages are not moderated. The “new members moderated” box is not checked, but posts sent by new members are still requiring approval. Is there another setting I’m missing so that approved new members can post without any restrictions?

 

Thanks for any insight,

Jenny

 

--

Jenny Levine

jlevine@...

 


Re: Messages pinned to the top

Karin Beil
 

Unfortunately, that is not the way it is working for me. In my messages, the most recent message made sticky goes to the bottom of the pinned notes that are already there. Any other ideas?
Thanks,
Karin


Re: Changing Owner to Administrator

Frances
 

Just a thought - the "owner" can change their display name to Administrator. And "moderators" can change to whatever is appropriate for their role in the group.

Also you can list these in your Guidelines document. GMF has the moderators listed.

Frances
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Re: Changing Owner to Administrator

Chris Jones
 

On Tue, Oct 27, 2020 at 03:05 PM, Mahendra Bakshi wrote:
No need to get hung up in 'titles'.
I have been thinking about a response to the query for several hours. The line I have quoted above is simply the perhaps most relevant part of Mahendra Bakshi's post, almost all of which I agree with entirely.

I think the first point I would make is that if you are comfortable with the titles of Chair and Secretary then there is no obvious reason why you should object to Owner. A hierarchy of some sort is implicit in Chair and Secretary, in fact more so IMHO than is implicit in the terms Owner and Moderator.

I agree that some confusion is just about possible where an on - line group (such as the one we are using at the moment, i.e. GMF) has no physical existence compared to a "group of people" that does have a physical existence; they have meetings; they take minutes; they elect a Chair (etc) and so on. There is no need for conflict between an on - line Group Owner and the Officer and Committee of a physical organisation; plenty of groups have "owners" who run a group on behalf of the Officers and Committee without any conflict arising. Ownership relates to getting a group established with the correct settings, dealing with queries about "how  to" for the (on - line) group and so on. It requires a good knowledge of how Groups.io works to be developed over time so that others - the group members - can draw on that knowledge.

Notwithstanding the above a Group Owner may have to step in without reference to a Committee; a member may (accidentally or otherwise) violate Groups.io's Terms of Service and it falls on the Owner to deal with that promptly or risk having the group closed down by Mark Fletcher, should he become aware of the violation. The owner has to ensure that members' on - line behaviour remains within acceptable bounds.

I think you would have a hard time getting general acceptance of any change of title, not least because of the vast number of subscribers Groups.io has, all of whom are (or ought to be!) fully au fait with the accepted terminology. If someone was to come on here (or on beta) and say "I am the Group Administrator for..." it is likely that very few would really know what was meant by it; Owner? Moderator? Something else entirely?

Just don't get hung up over what the title is; remember What's in a name; that which we call a rose by any other name would smell as sweet. (William Shakespeare)

Chris


Re: Changing Owner to Administrator

Duane
 

On Tue, Oct 27, 2020 at 10:05 AM, Mahendra Bakshi wrote:
8.  If you are a Player in a game as a team member, you have to abide by the rules of the game, pay attention to what the Captain is saying, and the Referee has the final word.

9.  In a group setting Owner, Moderators, and Members are playing the role of Captain, Referee and Player respectively.
Using your example, the Owner would be the Referee since they have final say on how the group operates.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Changing Owner to Administrator

Frances
 

On Tue, Oct 27, 2020 at 12:06 PM, Peter Cook wrote:
I believe she's referring to changing the terminology, not adding another level of authority.

 

The "owner" and "moderator" terminology is just about hidden from the members at large.
If "directory" is enabled, it doesn't show there.
Messages a moderator sends aren't flagged with "moderator".
The owner and moderators' names aren't on the homepage of the group.

Frances
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Re: Error logging in using Facebook

 

Yvette,

Did that user download the GIO iPhone app and tried to use the FB login on it?

Cheers,
Christos


Re: Changing Owner to Administrator

 

TeresaQ,

>>> I realize Yahoo had "owners" while other forums tend to have "administrators"

It's the same thing really; a group Owner, or a group Moderator, are both group Administrators IT-wise as far as group management is concerned; it's jsut that the Owner is the ultimate group administrator (of any type) and has the ultimate group management authority.

And those are group IT structure/functionality titles, they have nothing to do with the group's purpose/organizational structure titles, so don't conflate the two, they don't have to be directly co-related to the organization's "board" functionality, they don't even have to be related at all; I mean, you can have a group owner who is just that, the group owner/admin, and still be nothing but a regular "member" as far as the "board" is concerned; they don't even have to be an "active" member/participant really;  I own and admin (along with other mods) 3 groups, and also I'm the (initial) owner on another group, on which there is another owner and a couple of mods, and I don't partake in the actual group discussions really (unless it is group-admin-related).  I'm just one of the owners because the group didn't have IT-knowledgeable folks back then and needed help to move from Yahoo, so I handled the group creation, migration. and setup on GIO, then just sit back and let htem run with it and only step in if needed.

Also keep in mind that as far as groups.io is concerned, while you can change an Owner to a Moderator, you still HAVE to have at least one group owner, so even if you wanted to "eliminate" that title from the group owner's account you wouldn't be able to.

Cheers,
Christos


Re: Changing Owner to Administrator

Peter Cook
 

On Tue, Oct 27, 2020 at 10:08 AM, Frances wrote:
What powers / permissions do you want the administrator to have?
I believe she's referring to changing the terminology, not adding another level of authority.


Re: Changing Owner to Administrator

 

1.  No need to get hung up in 'titles'.

2.  Traditions of Equality are fine, but you must recognize what a 'Group' consists of.

3.  In a Group setting there are three types of 'Members': Owner(s), Moderator(s), and Members.

4.  You can compare this to a Sports Team which has: Captain, Referee and Player(s).

5.  Each member is playing a Role: Owner - Manager, Moderator - Administrator, and Member - Member.

6.  Each member has Responsibility: Owner - Establish and Manage Group, Moderator - Help Owner in Managing, and Member - Participate.

7.  All member types have an Accountability: Assure that the Group Functions.

8.  If you are a Player in a game as a team member, you have to abide by the rules of the game, pay attention to what the Captain is saying, and the Referee has the final word.

9.  In a group setting Owner, Moderators, and Members are playing the role of Captain, Referee and Player respectively.

10.  Remember that Owner(s) can blow up (delete) a Group while Moderators and Members can not blow up a Group.

11.  You need Owner(s) who can make all necessary changes suited to the Group's needs.

12.  You can not allow every member to have administrative privileges unless you do not mind messing up the group.

Mahendra Bakshi.


Re: Changing Owner to Administrator

Frances
 

Yet, is it possible to change from "owner" to "administrator"? That would be closer to "Chair", "Secretary" that we are accustomed to.

What powers / permissions do you want the administrator to have?

Groups.io has owners, moderators, and members.
You can select the permissions for moderators - they don’t all have to have the same. 


Frances


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Error logging in using Facebook

Yvette Money
 

Good morning all and please forgive me if this topic has been brought up before.  I did a search but couldn't find anything.  This morning I received a message in a group that I am the owner of and am not sure what to tell this member.  Here is the message:

"Hello,

We've been members for a long time and been using Facebook to login.
However, for the last month we can not login and get the following error message from Facebook.
*App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.
*What do we need to do to resolve this issue?"

I have never used Facebook to login to Groups.io so don't have any way to check what is happening in this instance.  Any ideas for me to give this person?
Thanks,
--
Yvette in Ontario


Re: Mailing list from a database

Peter Rawbone
 

Thanks to everyone who responded.  I have now managed to achieve what the Mod wanted ( to be able to send messages to some members who were listed in a database - not the entire Members List ) by exporting to a csv and then copying the relevant column into notepad etc.

Again, many thanks  - how useful is the GMF!.

--

Peter


Changing Owner to Administrator

TeresaQ
 

Hi, 

Our group is a 12 Step/Tradition program group. I realize Yahoo had "owners" while other forums tend to have "administrators". For any of us in the group to feel a need to be owner goes against our Traditions of equality. Trying to be Tradition minded on the internet hierarchy format is close to impossible, I realize. I don't know how much could be changed....

Yet, is it possible to change from "owner" to "administrator"? That would be closer to "Chair", "Secretary" that we are accustomed to. 

Thanks for listening. Teresa Q

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