Date   

Re: Downgrade and keeping grandfathered features

ELM
 

Thanks for the link.  However, I'm not seeing a View/Change Plan button.  I'm on the Admin --> Billing page.  There's nothing to click on - what am I missing?


Re: Moving an Off Topic Post

Bruce Bowman
 

On Mon, Oct 12, 2020 at 04:36 PM, Don Grass wrote:

From time to time a member will wander off topic, but usually there is already another topic they should have posted too. I understand how the Split Topic works, but that requires me create a new topic name to split too. I tried using Split Topic and called the new topic asked for with the exact same name as the topic I wanted to move the post too, and while that action moved the post to the replicated topic it left me with two identical topics in a row in Messages.

If you're going to subsequently merge it anyway, give it a subject line like "temp."

I don’t think Merge helps me either, as all I want to do is ‘move’ one post from one existing topic to another existing topic.

Having made a new topic "temp," you can then merge that into your destination topic.

In topics view, pull the down-arrow menu of the "temp" topic and select "start merge." Then pull down the same menu on the destination topic and select "merge into."

If the message(s) you want to move are in the middle of a topic, things get more complicated. See https://groups.io/g/GroupManagersForum/message/14090 for a discussion.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Moving an Off Topic Post

Don Grass
 

From time to time a member will wander off topic, but usually there is already another topic they should have posted too. I understand how the Split Topic works, but that requires me create a new topic name to split too. I tried using Split Topic and called the new topic asked for with the exact same name as the topic I wanted to move the post too, and while that action moved the post to the replicated topic it left me with two identical topics in a row in Messages.

 

I don’t think Merge helps me either, as all I want to do is ‘move’ one post from one existing topic to another existing topic.

 

Is there a way to do what I would like to do?

 

Don


Re: Messages pinned to the top

Duane
 

On Mon, Oct 12, 2020 at 03:15 PM, Karin Beil wrote:
Is there a way to change the order of the 3 messages so that I can put the one I want at the top of the list?
Based on a test I just did, the most recent message made sticky would be at the top.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Fw: Announcing the Shut Down of Yahoo Groups

Linda Perry
 

I love that they offered io groups as an option....

Yahoo Groups to shut down on December 15, 2020

 

Yahoo has made the decision to shut down Yahoo Groups. To help you through this transition, we've compiled some frequently asked questions.

 

Why was this decision made?

What is the timeline for this process?

What will happen to my emails with my group members after December 15?

How can I continue to connect with my group?

Although we do not have any official partnerships with any of the following groups' sites, we feel that the least we can do for our loyal customers is to recommend some reliable sites for our users to continue having group communications. These sites are simple and easy to use.

  • Facebook Groups - Requires a Facebook account
  • Google Groups - The admin of the group must have a Gmail account
  • Groups.io - The paid version allows for importing members from Yahoo Groups

How do I get a list of my group members so I can communicate with them after Yahoo Groups ends?

How can I share my comments/feedback about this change?


Re: Usage Stats

Duane
 

On Mon, Oct 12, 2020 at 03:14 PM, Ardoth Hassler wrote:
the simplest being the number of messages posted each much
That one's easy, look on the group home page.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Messages pinned to the top

Karin Beil
 

I have 3 messages pinned to the top of our topics so that everyone has easy access to them. Is there a way to change the order of the 3 messages so that I can put the one I want at the top of the list?

Thanks,
Karin
The Buddy Foundation


Re: Fw: Announcing the Shut Down of Yahoo Groups

Bill Burns
 

One good thing at the Yahoo page:

How can I continue to connect with my group?

Although we do not have any official partnerships with any of the following groups' sites, we feel that the least we can do for our loyal customers is to recommend some reliable sites for our users to continue having group communications. These sites are simple and easy to use.

Facebook Groups - Requires a Facebook account
Google Groups - The admin of the group must have a Gmail account
Groups.io - The paid version allows for importing members from Yahoo Groups


--
Bill


Usage Stats

Ardoth Hassler
 

I'd like to extract some stats from my group, the simplest being the number of messages posted each much. I did not find anything in the Help on this. 

Is there a way to get summary stats?

Thanks.


Re: Fw: Announcing the Shut Down of Yahoo Groups

Steve Achtenhagen
 

ME, TOO !!!!!

Steve--Laugh hard; love truly; and forgive quickly
Remember...If you forward,
DELETE all prior email addresses;
AND forward ONLY to BCC addressees.

[Subject line modified by Moderator (in hopes that we'll only have one topic on this).]


On Monday, October 12, 2020, 12:24:59 PM PDT, Bärbel Stephenson <lismibaebi@...> wrote:
 
 
I have been made aware that Yahoo Groups are closing down completely on 15 December 2020 https://groups.yahoo.com/neo.
I guess many of us have been expecting it, but for people who continued to believe in yahoo, it will come as a big shock.
Barbara


Re: What's your experience with "Content flagged as objectionable"

Chris Jones
 

On Mon, Oct 12, 2020 at 06:05 PM, debbie wrote:
so I approved it. About an hour later, I received a "content flagged as objectionable" message which included a threat to report one of those approved messages as a TOS violation. He claimed "misrepresentation". He complained that I let a certain message through (the one he objects to) but won't let other peaceful messages on the topic through.
Perhaps I'm a bit very cynical, but IMHO if someone joins and raises a complaint almost immediately then I suspect that a troublemaker is on the loose. Has he provided enough detail for you to be able to refute his assertion? If not then ask for more detailed reasoning.

"Misrepresentation" of what, exactly? It can be argued that if someone states something that is wrong then that may be a genuine mistake which someone else is at liberty to correct. Saying something in error is not really misrepresentation unless the error is wilful. At the same time the word misrepresent only appears once in the ToS, specifically in the phrase or otherwise misrepresent your affiliation with a person or entity; has he backed up his accusation in any way whatsoever?

And on what basis does he claim that you have not let other peaceful messages on the topic through?

This may be an occasion where you need to blow the dust off the ban hammer...

Chris


Fw: Announcing the Shut Down of Yahoo Groups

Bärbel Stephenson
 

I have been made aware that Yahoo Groups are closing down completely on 15 December 2020 https://groups.yahoo.com/neo.
I guess many of us have been expecting it, but for people who continued to believe in yahoo, it will come as a big shock.
Barbara


Fw: Announcing the Shut Down of Yahoo Groups

Paul Ohio USA
 

Hello All,
Just got this from Yahoo. Mark had better get ready for the onslaught that is sure to hit GIO. I have not checked the FAQ URL.
Paul, Ohio, USA

[Moderator Note:  I did check the URL before allowing this to post. It appears legitimate. We all saw the writing on the wall, didn't we?]
 
Yahoo!
 
Dear Yahoo Group Moderators and Members,

We launched Yahoo Groups 20 years ago to connect people around their shared interests. We helped our users navigate new towns, keep in touch with college friends, learn new skills, and most importantly, build connections they may have lost or never had in the first place. While we could not have been more proud of what we accomplished together, we are reaching out today with heavy hearts to let you know that we have decided to shut down Yahoo Groups on December 15, 2020.

Yahoo Groups has seen a steady decline in usage over the last several years. Over that same period we’ve witnessed unprecedented levels of engagement across our properties as customers seek out premium, trustworthy content. To that end, we must sometimes make difficult decisions regarding products that no longer fit our long-term strategy as we hone our focus on other areas of the business.

Beginning December 15, 2020 the Yahoo Groups website will shut down and members will no longer be able to send or receive emails from Yahoo Groups. We’ve compiled a comprehensive FAQ here that includes alternative providers and information on how this will impact your group content.

Thank you for helping us build one of the earliest digital communities — we’re proud and honored to have forged countless connections over the last 20 years and played a small part in helping build your communities.

Sincerely,
The Yahoo Groups team
 
Privacy Policy | Terms of Service | Customer Support
701 First Avenue, Sunnyvale, CA 94089
©2020 Verizon Media. All Rights Reserved.
 


Re: What's your experience with "Content flagged as objectionable"

Duane
 

On Mon, Oct 12, 2020 at 12:05 PM, debbie wrote:
My question is, what is your experience with a member actually reporting a TOS violation against the group? Should I be worried?
Unless it's a blatant violation, say copyright infringement, I wouldn't worry about it.  Mark has much better things to spend his time on.

In the TOS, it says, "You agree to not use the Service to:... 4.  impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;".  I don't think the group would be held accountable, only the person that's misrepresenting themselves.

I've only received about 10 objections to any type of content on my groups.  So far I've done nothing about any of them and we're still here 6 years later. ;>)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Pre-payment

Duane
 

On Mon, Oct 12, 2020 at 11:21 AM, Alan wrote:
can we pre-pay for the next TWO or THREE years, and if so, how ?
Not all at once.  The 'trick' is to pay for one year, 2 or 3 times.  Sounds like a good suggestion for the beta group - simple payment for multiple years.  IMO, asking for a little discount for the additional years wouldn't be out of line.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


What's your experience with "Content flagged as objectionable"

debbie
 

It's evening in my time zone. My neighborhood group of over 3000 is fully moderated. This morning I approved a few messages that were borderline "objectionable" and I thought that the group should hear what the writers had to say. Then it started to get so that I didn't think more messages should be put through about the subject (pandemic related), as it was turning a little unpleasant. I announced it and received many thank yous privately. Anyway, this afternoon a new member joined. He replied to the pending member message immediately and it sounded OK to me, so I approved it. About an hour later, I received a "content flagged as objectionable" message which included a threat to report one of those approved messages as a TOS violation. He claimed "misrepresentation". He complained that I let a certain message through (the one he objects to) but won't let other peaceful messages on the topic through. Not in those exact words, but that's the gist of it.

I often stop conversations when I see them about to go sideways. I never delete the already approved messages. People have known that for years. Besides, I'd say that probably over 80% of the members get single messages or digests, so there's no point if everyone already got those messages. Of the others that are 'nomail', most of them don't even read the messages, as they joined just to advertise. I suspect that this "new member" may be someone who has been on the list and was just trying to subscribe anonymously with a partly common name. IOW, there are others in the neighborhood with that last name. He subscribed via the web and the "They accessed the web from:" info is not suspect.

My question is, what is your experience with a member actually reporting a TOS violation against the group? Should I be worried?

In the meantime, I'm going to try to investigate further as to who this person really is. Google was no help.

DM



Pre-payment

Alan
 

Hello,

We have a premium site payable annually renewing 21OCT20.

Rather than pay for ONE year's renewal, can we pre-pay for the next TWO or THREE years, and if so, how ?

Our group passed around a kitty and we have raised enough for three years so would rather just pass those funds through to Groups.io rather than hold on to them for the next years.

Thank you for your consideration,

Sincerely

Alan D


Re: Bouncing

Frances
 

Here's the section of the Owners Manual on bouncing. See also the links.
https://groups.io/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members

Frances
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Bouncing

Chris Jones
 

On Mon, Oct 12, 2020 at 04:42 PM, SP4149 wrote:
Is there a time limit for how long the RED BOUNCED status button is displayed?
No

I had a co-owner start removing members with Red Bounced status from a single instance months/years ago and whose e-mail delivery had been perfect since.
Odd; if the members were "bouncing" then they should not have been receiving any emails anyway, so it is not obvious how there couldn't have been a problem since. And a "single instance" does not result in a "red bounce" anyway.

There should be an automatic reset feature that removes the Red Status marker after a month without a bouncing problem.
Why? A Red flag is because Groups.io tried sending Bounce Probes and didn't get a response beyond (perhaps) another bounce. After a while it stops trying.

The bouncing status for some subscribers remained from a single event in last year; those subscribers should not be on a bouncing list in Admin.
Was the "bouncing status" you describe a "blue" or "red" flag event?

IMHO the chief problem was your co - owner perhaps being far too quick off the mark in deleting bouncing members.

See the Owners Manual for  further and better particulars.

Chris


Re: Bouncing

Duane
 

On Mon, Oct 12, 2020 at 10:42 AM, SP4149 wrote:
Is there a time limit for how long the RED BOUNCED status button is displayed?
No.  It will remain until the user clicks the link in the bounce probe to reset their account.  You may want to keep an eye on the topic at https://beta.groups.io/g/main/topic/77454330 in case this changes.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

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