Date   

Re: Yahoo photos

Bruce Bowman
 

On Fri, Oct 9, 2020 at 05:23 PM, Annie Green wrote:
Apparently Yahoo didn't transfer our photos to io.  Is it possible they may be somewhere besides the photo folder.
Annie -- Any photos in Y!G albums (i.e. by logging in and uploading them via the web interface) should have come over, at least some of them. Click on Photos on the left-side menu bar and look for any albums that might appear there.

Any photos attached to group messages (i.e.: those that appeared in the former PhotoMatic tab) are gone. The Easy Group Transfer never did include attachments.

Regards,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Yahoo photos

Annie Green
 

Apparently Yahoo didn't transfer our photos to io.  Is it possible they may be somewhere besides the photo folder.


Re: Group Users

Frances
 

On Fri, Oct 9, 2020 at 11:38 AM, Annie Green wrote:
One more thing.  Please define Archive messages.  We rarely archive anything will the search for archived messages include recent messages?
From the Glossary in Help:

Archive
A repository of all messages posted to a group, except messages that have been deleted. The messages in the archive are displayed in chronological order on a group’s website when someone clicks the Messages link.
https://groups.io/helpcenter/glossary/1/terms/archive
 
Frances
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.


Re: Group Users

Annie Green
 

Thanks.  Being an intermediary is a challenge since I can't sit with the member these days!!  The real problem is so many different operating systems and what I tell an Android user differs with Windows,or Apple,  etc so like I have at least 10 emails  on how to search a message.  I've just sent the group the group help page. Thanks.

One more thing.  Please define Archive messages.  We rarely archive anything will the search for archived messages include recent messages?

Tnx again.


Re: Group Users

Duane
 

On Fri, Oct 9, 2020 at 09:46 AM, Bruce Bowman wrote:
Group_Help may be a better fit.
Or even the Members Manual.  Probably 99% of their questions could be answered by reading that.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Group Users

Chris Jones
 

On Fri, Oct 9, 2020 at 02:36 PM, Annie Green wrote:
Often times my group members have questions I can't answer.
AFAIK there is no bar on anyone joining and using this forum even if it is aimed at Owners and Moderators, but in all fairness as a Group Owner you should ask the questions then feed the answers back to your wider membership.

Although I have never seen it set in tablets of stone anywhere, the role of Owner or Moderator really requires the postholders to acquire as much understanding as possible about the workings of Groups.io and keep up to date with the changes as they happen; that requires a commitment that individual members are unlikely to exhibit. If an individual member comes along and asks a question, are they likely to pass it on to others who encounter the same problem? I suspect not...

Being a group Owner or Moderator brings a fair degree of responsibility with it.

Chris


Re: Group Users

Bruce Bowman
 

On Fri, Oct 9, 2020 at 09:36 AM, Annie Green wrote:
By Group Managers Forum do you mean only moderators can ask questions?

GMF Mission Statement:

We strive to be a resource of the highest quality for owners and moderators of Groups.io groups. We allow as much information as possible from our group to be accessed by visitors! Would you like to be a better Groups.io group owner and/or moderator? Would you like to see even more improvements in Groups.io groups? We discuss our experiences as both group owners and moderators, share ideas for promoting and customizing the content areas, and offer various techniques for managing groups.

Often times my group members have questions I can't answer. Can they go directly to this group for answers?
Sure, if they don't mind weeding through all the Moderator/Owner-type discussions. Group_Help may be a better fit.

Regards,
Bruce, GMF Mod

Check out the groups.io Help Center and groups.io Owners Manual


Re: Calendar Reminder Problem

Mark Murphy
 

I experienced the same issue with deleting a reminder for future events on a recurring event: the reminder was still sent.

Here's what I was able to find in the Beta group on the status of a fix: https://beta.groups.io/g/main/topic/74962529 . I don't know if there have been any later updates.


Group Users

Annie Green
 

By Group Managers Forum do you mean only moderators can ask questions?   Often times my group members have questions I can't answer.   Can they go directly to this group for answers?


Re: Digest missing total 30% of posts... #digests #bug

Tony Moody
 

Ro and All,

Umm, No! I didn' t put in the "> " :-)) they must have been there; as here below.
[ ok, it is a setting in my emailer ]

I am an old bottom poster.

What I did was write "See below" at the top . Which Groups.io treats as a top post !

And then, after trimming my info from footer, put in my reply at the bottom. Like I always do.
Obviously not liked by this system.

OK,
Tony

A. Top posters.
Q. What is the most annoying thing on Usenet
_______________________________________

On 8 Oct 2020 at 8:34, ro-esp wrote about
Subject : Re: [GMF] Digest missing total 30%

On Wed, Oct 7, 2020 at 11:03 PM, Bruce Bowman wrote:


On Wed, Oct 7, 2020 at 04:04 PM, ro-esp wrote:
What do you mean? by "top-quotes" for example.
See https://groups.io/g/GroupManagersForum/message/34013 for a
recent example of where virtually none of the post appeared in the
subsequent digest.
So how did that happen? Did Tony put a ">" before every line of his
comment?

groetjes/ĝis, Ronaldo


-=-=-=-=-=-=-=-=-=-=-=-
<footer snipped -tm>

Those who live by the sword......usually get shot by those who don't!


Re: Digest missing total 30% of posts... #digests #bug

Gwen Stritter, MD
 

Bruce, switching to plain text mode allowed me to see the missing posts!  There were about 8 missing posts, each from a different sender;  there were 2 separate topics involved.  The attached screen shot shows what the email looked like.  Basically, it was blank like that.  When the scroll bar had been moved down about 80% of the way, the first visible post, 3b, shows up.

I did open one of the missing messages online.  There were no top-quotes.

Thanks for the partial work-around, but there are no active links in the plain text mode.  Any ideas on how to fix it so I don't have to go into plain text mode?  Your advice has been very helpful!
G.


Re: Downgrade and keeping grandfathered features

Talmadge C 'TC' Carr
 

OK so we keep the features..  My question is can we still add photos and files as before, or is adding new stuff blocked. 
I have 3 groups I did the transfer from Yahoo.  One is definably over the 1GB limit, OK. 
The other 2 are below 200MB and wont grow much due to the nature of what the group covers.  We still need to update the files occasionally but that is all.  Can I safely downgrade those 2?  I realize there are no guarantees about the future.
TC Carr


On Wed, Oct 7, 2020 at 01:58 PM, Bruce Bowman wrote:
You will keep all grandfathered features, but you still need to downgrade. If you don't, your card on file will be automatically charged and your group will remain on the Premium plan for another year.


Re: Downgrading or changing to monthly payments

Bruce Bowman
 
Edited

On Thu, Oct 8, 2020 at 07:40 PM, Duane wrote:
The multi-rates are relatively new and there may be a bug in the system. 
There's definitely a bug. See my post to beta when it gets approved.

Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Downgrading or changing to monthly payments

Duane
 

On Thu, Oct 8, 2020 at 06:33 PM, Talmadge C 'TC' Carr wrote:
Yea the only monthly option is the 20$ one:(
If it were me, I'd contact Mark/support to see if that's a mistake.  The multi-rates are relatively new and there may be a bug in the system.  Can't hurt to ask.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Downgrading or changing to monthly payments

Talmadge C 'TC' Carr
 

Yea the only monthly option is the 20$ one:(  O well thanks Duane for the help where to look.
TC Carr


On Thu, Oct 8, 2020 at 02:39 PM, Duane wrote:
I don't recall anyone asking this before, but you may be able to answer it for us.  Go to your Billing page.  I believe you then need to click on View/Change Plan.  At that point, it should tell you what the cost will be for various options.  If one of them is $10/mo, then you'd stay on your current plan, but pay monthly.  I'm pretty sure you'll stay at $10/mo or $110/yr unless you downgrade to basic at some point.

Duane


Re: Downgrading or changing to monthly payments

Duane
 

On Thu, Oct 8, 2020 at 04:32 PM, Talmadge C 'TC' Carr wrote:
If I choose to change to monthly payments what happens to my billed amount? Is it calculated on the 110$ or does it raise me to the 220$ tier?
I don't recall anyone asking this before, but you may be able to answer it for us.  Go to your Billing page.  I believe you then need to click on View/Change Plan.  At that point, it should tell you what the cost will be for various options.  If one of them is $10/mo, then you'd stay on your current plan, but pay monthly.  I'm pretty sure you'll stay at $10/mo or $110/yr unless you downgrade to basic at some point.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Downgrading or changing to monthly payments

Talmadge C 'TC' Carr
 

If I choose to change to monthly payments what happens to my billed amount? Is it calculated on the 110$ or does it raise me to the 220$ tier?
In other words, am I better off just paying for a year now. Or, can I pay for a few months and then a year all at the 110$ rate?
Thanks,
TC Carr


Re: Bouncing

Duane
 

On Thu, Oct 8, 2020 at 03:47 PM, Beth Minahan wrote:
what does the member do to "unbounce"?
They need to click on the link contained in the bounce probe email they'll get. https://groups.io/helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-my

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Bouncing

Beth Minahan
 

Found the "bouncing" button...sent a "bouncing" probe...but what does the member do to "unbounce"?



Beth


On Thursday, October 8, 2020, 01:06:13 PM MST, Beth Minahan <bcminahan@...> wrote:


There is no down arrow...here is a screenshot.

    Inline image
    
        
Beth


On Thursday, October 8, 2020, 12:45:20 PM MST, Duane <txpigeon@...> wrote:


On Thu, Oct 8, 2020 at 02:32 PM, Beth Minahan wrote:

There is no topic "bouncing" under the members button...or anywhere else that I can find.  What did I miss here?
Go to the Members page, https://groups.io/g/[GroupName]/members and where it says Members on the blue button at the top, with a little down arrow, click it to select Bouncing from the list.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Bouncing

Beth Minahan
 

There is no down arrow...here is a screenshot.

    Inline image
    
        
Beth


On Thursday, October 8, 2020, 12:45:20 PM MST, Duane <txpigeon@...> wrote:


On Thu, Oct 8, 2020 at 02:32 PM, Beth Minahan wrote:

There is no topic "bouncing" under the members button...or anywhere else that I can find.  What did I miss here?
Go to the Members page, https://groups.io/g/[GroupName]/members and where it says Members on the blue button at the top, with a little down arrow, click it to select Bouncing from the list.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

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