Date   

Re: Bulk creation of hashtags? #listmanagement #hashtags

Christopher Warrington
 

On 2020-09-24 at 5:22 PM, Kenny Paul <kpaul@linuxfoundation.org> wrote:
Poked around a bit and nothing popped-out as obvious, so hopefully it
wasn't just my known-to-be-poor search skills...
Is there a way to create a set of hashtags in bult via an import or
something versus doing it onsie-twosie?
At the very least, there's an API [1] to create them if you have a premium group. A premium group is required for API access last I looked.

[1]: https://groups.io/api#hashtags

--
Christopher Warrington <lists@cw.codes>


Bulk creation of hashtags? #listmanagement #hashtags

 

Poked around a bit and nothing popped-out as obvious, so hopefully it wasn't just my known-to-be-poor search skills...
Is there a way to create a set of hashtags in bult via an import or something versus doing it onsie-twosie?

I've got about 50 or so that I need to drop into a new list for the sake of consistency before I turn things over to the moderators.
Thanks!

--
Kenny Paul, Technical Program Manager for ONAP
The Linux Foundation
Pacific Time Zone


Re: Duplicate Attachments

 

Barry,

Like others, I'm also getting somewhat lost with some of the stuff you are saying, things -as you state them- just don't quite compute.  I tried to make sense of your messages from yesterday but couldn't; you haven't provided any screenshots of what you were working with so we all are kinda flying blind here ... plus the way you are explaining what's happening and what you are doing, and/or maybe the terminology you are using, is not quite clear, to me at least.

I did offer to temporarily become a member of your group so I can see with my own eyes the thread you wanted to cleanup and what was going on, I could probably figure out easily what's happening, but you don't want to do that.  So the only other help I can offer, is to rehash what's already said, by posting an exact step-by-step illustrated guide of what one should do and what happens, at least under normal circumstances, and then compare notes.

I therefore spent some time yesterday and setup one of my test groups to recreate your scenario, as close to your situation as I can understand it.  I did two topics where the topic was created using email (using drag-n-drop or Tbird's Insert Image button), and one using the GIO editor (using Add Pictures button).  All replies were sent using email. (just for reference, starting count of images in the Emailed-Photos album, is 0)
 
[A]  I sent the topic starter, message no.1, containing two images (using drag-n-drop, Insert Image button, or Add Pictures). (results in 2 files saved in Emailed-Photos)
 
[B]  Without trimming my reply I sent in message 2, I replied to A, adding one new photo using drag-n-drop. (results in now 5 files in Emailed-Photos, (2 from A) + (2 duplicates of A in B + 1 new one in B)
 
[C]  Without trimming my reply I sent in message 3, I replied to B, and this time I added two new images. (results in now 10 files in Emailed-Photos, 5 from (A+B) + (3 duplicates of the B images in C + the 2 new ones in C)
 
[D]  Without trimming my reply I sent in message 4, I replied to A with only text. (results in now 12 files in Emailed-Photos, 10 from (A+B+C) + (2 duplicates of A in D)

A quick check in Emailed Photos and it confirms that, 12 photos. 
 
A screenshot of how the topic looks after this:




So I now want to clean it up, i.e. remove the A duplicates from B, remove the A & B duplicates from C, and remove the A duplicates from D.

I can either start from D and work upwards, or from B and work downwards, the end result will be the same.

I chose B-downwards, so I select the hamburger icon for B and edit the message.

I do not delete the images visible in the message body, but I only check the "Delete" checkbox under the images I want to remove and click on Save; this will also remove them from the message body, and also remove them from the Emailed-Photos album: (Note, if you delete the image from the message body but do not check the corresponding "Delete" under the attachments, it will remove it from the body but it will still be there as an attachment (and in the Emailed-Photos album), so you only want to use the "Delete" checkboxes for this editing, otherwise you are defeating the purpose of what you are trying to accomplish)



This removes the duplicates from message B only (from both the message body and the attachments section), and also removes them from the Emailed Photos album, nothing else is changed, the rest of the messages are unaffected.

I repeat the process with C, then D.  When done, there are only 5 photos in Emailed-Photos and the topic thread is now clean like I want it and it looks like this:




As you can see, I have the expected outcome as what we have already been telling you.  Therefore, while I won't personally state that what is happening in your case is impossible (as I don't really like crow regardless of how it's prepared), I would say it's highly improbable that -if you are using the same exact steps/procedure as described above- you are getting different results.

So it either has to be something that you are not doing quite the right way, or, like Nirvard said, somehow there is something funky with the way the message senders are formatting the messages sent to your group, and you are indeed doing things the right way but that funkyness is really what's causing the problem; maybe some peculiar way of composing messages in your group which hasn't been accounted for yet by the code and it's slipping by and causing the problem, who knows.  (Can you tell if the problem messages & replies were sent by email or through the online interface, or both?  Anything that may be some kind of a hint?)

After many hours of (don't-eat-crow) testing, the only way that I managed to replicate something similar to what you say is happening in your case (i.e. delete an image from one message and have it disappear from other messages in the thread) was if I used "screen-scrape" Reply, i.e. while online in the group's message pages, I select the contents of message 1 (including the -paper-clip attached but displayed as part of the email- photos), and clicking on the "Reply" button.



My reply in this case looks exactly like what I selected, as expected.  Then, when I deleted one of these attachments from message 1, the pasted (linked really) image of it in message 2 also disappeared.  But it has to be message 1 I edit in order for this to happen, if I edit message 2 and remove the pasted image in there, it doesn't affect message 1 or others.  However, I doubt this is what's taking place in your case, i.e. I doubt the people who are replying to the messages in your group are regularly doing that whole-message screen-scrape copy and paste while being online, so there's got to be something else that's going on.

Sort of allowing someone from here to see this in person in your group, content screenshots like what I provided above, and any other detailed info you can provide, may help to finally identify the problem, but otherwise, I doubt anyone in here can help you any more than they already have.

Cheers,
Christos


Re: Duplicate Attachments

Barry
 

Christos - thanks for your feedback -  there is a lot there for me to take in - I'll study what you say. I have explained things to my members and luckily they have the photos they sent to the forum in the first place, so all is not lost - that was an expression of me making a mess of trying to put this right. An over reaction. So things are not so bad as I indicated. I am reluctant now to try to place those 2 photos back into the thread, which is lets face it not ordered correct in terms of attachment order. I think it is a case of letting sleeping dogs lie.

I have advised my membership now to add photos via the "Add Pictures tab" - before taking this further. I am hoping this will stop the recurrence of the issues whilst I work out how to handle this going forwards. barry


Re: Duplicate Attachments

Barry
 

Nivard - the editing I did was just ticking the boxes under the photos that I wanted to delete and then going straight to "save without sending". That is editing isnt it if you do not wish to alter the narrative in anyway. I thought the attachment space that was all being used up was taken by the photos not the narrative and in respect of the last two attachments, it was the photographs contained in those attachments that were duplicated. If I have done it wrong - I'll stand corrected - barry


Re: Zoom

Duane
 

On Thu, Sep 24, 2020 at 02:51 PM, Patricia Burrow wrote:
Is there any problem posting a Zoom link to all members of my group?
If your group is restricted (you must approve all members and are diligent about it), then there's no problem (unless a member forwards the email to a non-member.)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Duplicate Attachments

Nivard Ovington
 

But did you edit the reply?

ie the hamburger underneath the reply

Nivard Ovington in Cornwall (UK)

On 24/09/2020 20:37, Barry via groups.io wrote:
Christos - order was ...
1/ hamburger(more) below images
2/select edit from drop down
3/ tick images in box immediately below images
4/save without sending (tab below images)
Thanks for considering the issue in depth,
Barry.


Re: Duplicate Attachments

 

Barry,

Catching up on previous messages,
 
>>> Two photos now lost forever !! Cant carry on like this much longer - members will get upset with me deleting their material.
 
You should have made a backup of the images/attachments you wanted to remove, that would have covered the situation when something gets inadvertently deleted.  This is standard operating procedure when one attempts to do something that could result in things getting lost.  The way to do this would be to bring the message up in message view, then click on the attachments (you want to be removing) and save them to your local hard drive or somewhere else, then edit the message and delete them.

But all is not lost, there are ways to restore those missing images/files and restore the damaged message 1, but one will need them from other messages, the Emailed-Photos album, local backup, or from the original sender.

Method 1: The copies of the missing images and the remaining original message's text could be used to reconstruct the original topic starter message 1, by creating and sending in a new message that's identical to the original but with a unique subject title, which will create a separate new topic/thread, then edit that message and copy and paste its message body contents to the original damaged starter message's contents, and because the images were embedded*** since it was an HTML message, it should work in restoring the original (which was also HTML).  Then lock the new topic you used to repair the original and make sure to leave it there so the image links stay active (for it and the restored one).  I think this should work but I haven't tested it.  (*** It's embedded images/other files which are the problem when one replies without trimming, like if one uses drag and drop to add files to a message or uses the Insert Image or Add Pictures button, then a reply includes all that stuff.  If one uses the Attach or paper clip icon and the images or files are actually real physical attachments, a reply will not include those, I've yet to see an email app that includes the original physical (paper-clip) attachments when one clicks on Reply.  So this trick may work.)

What will work is this (I tested it):  If the group has the FILES area enabled and photos allowed in it, the missing images can then be uploaded into some location in there, then the damaged message edited, and since it's in HTML, <img src> tags can be manually inserted (using the Source Code method) which point to the FILES-uploaded missing files locations, so when the message is viewed online in GIO it now looks like it was before.
 
I'm not very familiar with the Merge Topics functionality, that could possibly be used somehow to restore the original, I don't know, but message dates may be a problem.
 

  
>>> Further, I think the only duplicates that can be removed in this way are duplicates that have been created by the IO system with no photos attached in that particular reply.
 
1 - Anything contained within a message can be removed when you edit a message, it has nothing to do with something being a duplicate or not, so I'm not quite sure I understand what you mean by this.
 
2 - You are still confused as to what is exactly happening; GIO is NOT creating the duplicate attachments, the users are, by not trimming their replies and removing those images, hence re-sending back those same images as if they attached them themselves, which results in creating dupes.  GIO dutifully takes what the sender has sent in and saves/archives it (so it can be referred to later), it has no idea that something within that message really shouldn't be there because the sender doesn't know or is just lazy.  It's the exact same thing that will take place if you email me directly and include let's say two images in your message and I reply to you without trimming my reply, you will receive my reply along with everything you sent me, i.e. with the two images in it among the original text, which will be duplicated in your inbox now. (the only difference being that in your email app you can only delete the whole message, not the images within it, whereas on GIO you can remove images without deleting the whole message)
 
>>> None of this explains why duplicates are created in the first place and perhaps this is down to lack of trimming.
 
See no.2 above, not "perhaps", it is why duplicates are created, and it is down to lack of trimming.

More to come in a separate message.

Cheers,
Christos

 


Re: Duplicate Attachments

Barry
 

Christos - order was ...
1/ hamburger(more) below images
2/select edit from drop down
3/ tick images in box immediately below images
4/save without sending (tab below images)

Thanks for considering the issue in depth,
Barry.


Zoom

Patricia Burrow
 

Is there any problem posting a Zoom link to all members of my group? Messages are private on this Group.


Patricia Burrow


Re: Question about synching members with a file of email addresses

Bruce Bowman
 

On Thu, Sep 24, 2020 at 01:45 PM, Chuck Palmer wrote:
I am considering using the technique mentioned in the Help here:
https://groups.io/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options

but am concerned about re-adding members who previously unsubscribed.  Every couple of weeks I do an export of our club's membership from our WordPress website's users database and import the appropriate fields into our MailChimp audience.  If someone unsubscribes from that list, MailChimp does not allow me to re-add them via the next import because of privacy laws. If those who previously unsubscribed want to re-subscribe, they have to do so via a form/link.
Chuck -- I have no experience with MailChimp. Generally speaking, though, groups.io puts responsibility for such things on the group Owner. See this thread in Group_Help for a somewhat related discussion of another power that group Owners have been given. You have to pay for Premium to use either of these features, and I don't think that's a coincidence.

I just did a little test where I Direct Added a new regular member, logged in as that member and unsubscribed, then logged in as admin and Direct Added him again without a problem.  I then logged in as that regular member and completely deleted my GIO account.  Then I logged in as admin again and was still able to Direct Add his email address to our group. 
Yep. Direct Add creates an account -- and even confirms it -- if one does not already exist. "Member Sync" does the same.

I would think that if a member unsubscribed, an owner should not be able to re-subscribe them.  But rather, it would be up to that person to initiate the re-subscription -- similar to what MailChimp does.  Yes, the person does get an email saying "If this was a mistake, please click on the following link and you will be immediately removed:" but if I unsubscribed from a group, I would not want to see that email each time the owner tried to add me back in again.

So I'm just wondering if this is a concern from a privacy standpoint and if not, how other owners are handing keeping their member lists in sync with other systems.
The feature does what it does, for good or ill...managing privacy issues are your problem. Personally, I don't use either of these two features, largely for the same reasons. I add people to the GIO group when they join our club, but if someone later unsubscribes -- even for the "marking as spam" issue -- I do not shanghai them back.

Hope this helps,
Bruce

Check out the groups.io Help Center and groups.io Owners Manual


Re: Cover Photo #settings

Patricia Burrow
 

I was able to make the cover change by making the PDF into a jpeg. Had not thought about that initially. I miss the elephants.


Patricia Burrow



On Sep 23, 2020, at 9:11 PM, Frances <frances@...> wrote:

On Thu, Sep 24, 2020 at 12:04 AM, Patricia Burrow wrote:
Is there a way to change the cover photo? I have tried  Admin  >  Settings  >  Cover Photo.  I select the file and then, Set Cover Photo. The file name is next to the Choose File button but when I click on Set, nothing happens and the file name goes away. Is there another option that I am missing? I love elephants but would like something a bit more relevant to our group. 
Yes, it is a little confusing. After you choose the file, and clicked on set the cover photo, it is done. Click on Home on the left and you will see the photo in the right place. Ignore the opportunity to set the photo - if you are happy with it.

See also:  https://groups.io/helpcenter/ownersmanual/1/changing-the-home-page-image-and-group

Frances
 
--
GMF wiki for help. Search box at the top of each page.

Check out the new groups.io Help Center  Use your browser to search or download the PDF.



Re: Can't change group email address #groupname #settings

Martin G8BHC
 

Thanks, Duane. Oh, well. Never mind.

Martin RH

On 24 Sep 2020, at 18:53, Duane <txpigeon@...> wrote:

On Thu, Sep 24, 2020 at 12:46 PM, Martin G8BHC wrote:
Tried to set up a new group and get That address is not available.
If you want to use that particular name, you may have a long wait.  There's no definite recycle time and it could be years.  Before I delete a group, for whatever reason, I make sure to change the name to gobbledygook so the original name is available again right away.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Member's emails keep bouncing, even after she changed to new email

Duane
 

On Thu, Sep 24, 2020 at 12:46 PM, Janie wrote:
groups.io still thinks it's her other bounced email and back they come to her, even with her sign up with new email. 
Unless she's sending from the new address, they'll get bounced.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Re: Can't change group email address #groupname #settings

Duane
 

On Thu, Sep 24, 2020 at 12:46 PM, Martin G8BHC wrote:
Tried to set up a new group and get That address is not available.
If you want to use that particular name, you may have a long wait.  There's no definite recycle time and it could be years.  Before I delete a group, for whatever reason, I make sure to change the name to gobbledygook so the original name is available again right away.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki


Member's emails keep bouncing, even after she changed to new email

Janie
 

i.e. when her emails started bouncing back, she went in groups.io and changed that email to a different one. Yet somehow, groups.io still thinks it's her other bounced email and back they come to her, even with her sign up with new email. 

Ideas?


Re: Can't change group email address #groupname #settings

Martin G8BHC
 

Tried to set up a new group and get That address is not available.
Probbly because I tried earlier and then deleted the group when I realised I could amend the group email address, according to the Manual.
I’ll leave it a few days and try again. Not an urgent issue.
As they say, "If it ain’t broke, don’t fix it".
Cheers



Martin RH



On 24 Sep 2020, at 15:14, Bruce Bowman <bruce.bowman@...> wrote:

On Thu, Sep 24, 2020 at 10:06 AM, Martin G8BHC wrote:
Thanks, Bruce, but that doesn’t work.
Deleted and retyped in Group Email Address and also into Message Formatting : Subject tag.
That being so, it probably means the name is already in use. Try something else.

Also get a "That group doesn’t exist" message.
I have no explanation for that. A screenshot would be helpful.

Good luck,
Bruce

P.S. I acknowledge that the error text for this function isn't particularly informative.

Check out the groups.io Help Center and groups.io Owners Manual


Re: Duplicate Attachments

 

Barry, another question; on those 2 messages you edited out of the list of 4 in that thread, did you make sure to scroll down until the end of that message you wanted to edit, then click on that hamburger icon to the right, or did you click on the one that happens to be right above and to the right of the message you are viewing onscreen?  Could it be that you pressed the wrong Edit-Message and actually edited the wrong message?  That's why I asked if you happened to have the second message onscreen but accidentally pressed the previous (original 1st message) button because the bottom of that message was still visible at the extreme top of the screen, and by accidentally deleting the image in there it disappeared downstream.   I've done this before myself, it can happen if one is not careful.

Cheers,
Christos


Question about synching members with a file of email addresses

Chuck Palmer
 

I am considering using the technique mentioned in the Help here:
https://groups.io/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options

but am concerned about re-adding members who previously unsubscribed.  Every couple of weeks I do an export of our club's membership from our WordPress website's users database and import the appropriate fields into our MailChimp audience.  If someone unsubscribes from that list, MailChimp does not allow me to re-add them via the next import because of privacy laws. If those who previously unsubscribed want to re-subscribe, they have to do so via a form/link.

I just did a little test where I Direct Added a new regular member, logged in as that member and unsubscribed, then logged in as admin and Direct Added him again without a problem.  I then logged in as that regular member and completely deleted my GIO account.  Then I logged in as admin again and was still able to Direct Add his email address to our group. 

I would think that if a member unsubscribed, an owner should not be able to re-subscribe them.  But rather, it would be up to that person to initiate the re-subscription -- similar to what MailChimp does.  Yes, the person does get an email saying "If this was a mistake, please click on the following link and you will be immediately removed:" but if I unsubscribed from a group, I would not want to see that email each time the owner tried to add me back in again.

So I'm just wondering if this is a concern from a privacy standpoint and if not, how other owners are handing keeping their member lists in sync with other systems.

Thanks!
-chuck


Re: Can't change group email address #groupname #settings

Bruce Bowman
 

On Thu, Sep 24, 2020 at 10:06 AM, Martin G8BHC wrote:
Thanks, Bruce, but that doesn’t work.
Deleted and retyped in Group Email Address and also into Message Formatting : Subject tag.
That being so, it probably means the name is already in use. Try something else.

Also get a "That group doesn’t exist" message.
I have no explanation for that. A screenshot would be helpful.

Good luck,
Bruce

P.S. I acknowledge that the error text for this function isn't particularly informative.

Check out the groups.io Help Center and groups.io Owners Manual

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