Date   

Re: Groups.io site updates #changelog

Steve
 

Edit and mute buttons overlap hashtag  description  text on Android phone portrait and landscape views


Re: Member Getting Certificate Error

Duane
 

On Sat, May 30, 2020 at 08:02 PM, Linda Prain wrote:
I checked with the user, and she is getting this message on all devices.  Computer, ipad and phone.
Mark posted some additional info a bit ago, https://beta.groups.io/g/main/message/25150  Have them check the links he posted for details.

Duane
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Re: Member Getting Certificate Error

Linda Prain
 

Thank you so much for responding.  I checked with the user, and she is getting this message on all devices.  Computer, ipad and phone.  Time/Date settings on all devices are accurate.  I'm going to check in with her later and see what else we can do to try and resolve.  

~ Linda


On Sat, May 30, 2020 at 04:36 PM, Bruce Bowman wrote:
Linda -- TLS certificate validation will fail on older computers when they boot up with a dead CMOS battery.

Have her check her system time and reset it if inaccurate.

 

Certificate Validity:

Not Before: Aug 13 00:00:00 2018 GMT
Not After: Sep 9 23:59:59 2020 GMT

This is a big clue right here.

Regards,
Bruce 


Re: Member Getting Certificate Error

Bruce Bowman
 

On Sat, May 30, 2020 at 04:25 PM, Linda Prain wrote:
I have a member of our group that was able to get to our site yesterday, and now today is getting this certificate error.  Does anyone have any insight into this? 
Linda -- TLS certificate validation will fail on older computers when they boot up with a dead CMOS battery.

Have her check her system time and reset it if inaccurate.

 

Certificate Validity:

Not Before: Aug 13 00:00:00 2018 GMT
Not After: Sep 9 23:59:59 2020 GMT

This is a big clue right here.

Regards,
Bruce 

Check out the new groups.io Help Center and groups.io Owners Manual


Member Getting Certificate Error

Linda Prain
 

I have a member of our group that was able to get to our site yesterday, and now today is getting this certificate error.  Does anyone have any insight into this?  To the best of my knowledge no other users in our group are having this issue.  Kind regards - - Linda

[Encoded binary stuff trimmed by Moderator]


A secure connection to groups.io cannot be established.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

Site:

groups.io

Certificate CN:

*.groups.io

Certificate Authority:

Gandi Standard SSL CA 2

Certificate Validity:

Not Before: Aug 13 00:00:00 2018 GMT
Not After: Sep 9 23:59:59 2020 GMT

Certificate Chain:

-----BEGIN CERTIFICATE-----

<snip>

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

<snip again>

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

<snip a third time>

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

<snip a 4th time>

-----END CERTIFICATE-----


Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Cori Lynn Arnold
 

On Sat, May 30, 2020 at 12:01 AM, Jim Wilson wrote:
r, I have not received any Daily Summaries for any group (such as GMF or beta) set as "Daily Summary" since my last receipt on 5/20/2020 at about 6 AM CT.
Yes! I have a user in my group having this exact problem, with this exact date of 5/20/2020!

When I look at the logs that is the last message sent to her, with no errors or bounced messages.
-cori lynn


Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Jim Wilson
 

Shal, I didn't think to look at the Email History before I changed all of them to Individual Messages in Subscriptions which, incidentally, have been received without any issue.

Since all the groups had activity, the History now shows the last Individual message for each so I have just changed them back to Daily Summary. I will have to wait until the next Daily delivery cycle in the morning.

FYI, the Message Trace utility on O365 includes all spam and emails rejected due to SPF, DKIM and/or DMARC failiures so it is somewhat like searching the raw connection logs of a email server.

Also, I didn't see Switching to summary from digest until I posted my query but it speaks about this very issue. It is very odd that some people seem to be unaffected.


Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Sigo Paolini
 

I will let her know and after that post a new thread with the findings.  Thanks

 

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From: Shal Farley
Sent: Saturday, May 30, 2020 3:28 AM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

 

Sigo,

 

> Is this related to the problem some on my list are having of getting

> double messages?

 

Not likely. Perhaps you could start a new topic to explain what your

members are experiencing.

 

My first thought is to ask the affected members to check the very bottom

of the footer on two such messages - next to the Unsubscribe link is the

email address to which that message was sent.

 

If those are different then the mystery is solved, and all that remains

is for them to unsubscribe the excess membership, or change its Email

Delivery setting to No Email (or Digest, or Summary, or Special Notices).

 

If those are the same, then some digging into the message header of such

a pair might help resolve how this is happening.

 

Shal

 

 

 

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Groups.io site updates #changelog

 

Hi all,

This week's change log:
https://beta.groups.io/g/main/message/25133

Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


NEW: You can now toggle between the existing gallery view and a new
list view in the Hashtags page.
Love it. Much easier to read at a glance.


Comments about these others are also welcome:

INTERNAL: Work towards supporting notifications.
BUGFIX: The timezone listed when viewing an event or in the calendar
popup sometimes did not match the text when creating the event (the
UTC offset was the same, just the city names could be different, but
correct).
SYSADMIN: Prep work for adding a second email server.
INTERNAL: Sped up deletion of photos and files when deleting a group.
CHANGE: Formatting changes in the subgroup listing page.
INTERNAL: Re-wrote several web templates to address some technical
debt issues.

Please call out any you find significant.

Shal


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Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

 

Sigo,

Is this related to the problem some on my list are having of getting
double messages?
Not likely. Perhaps you could start a new topic to explain what your
members are experiencing.

My first thought is to ask the affected members to check the very bottom of the footer on two such messages - next to the Unsubscribe link is the email address to which that message was sent.

If those are different then the mystery is solved, and all that remains is for them to unsubscribe the excess membership, or change its Email Delivery setting to No Email (or Digest, or Summary, or Special Notices).

If those are the same, then some digging into the message header of such a pair might help resolve how this is happening.

Shal



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Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Sigo Paolini
 

 

Is this related to the problem some on my list are having of getting double messages?

 

Thanks Sigo


Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

 

Jim,


Has anyone else noticed this with groups that have "Daily Summary" set?

I've been receiving them daily for GMF, no problems. That said, you're not alone: see also the recent topic Switching to summary from digest.

I was thinking I should try Individual messages on those groups for a day and then change it back on Sunday to see what happens.

That's probably a reasonable experiment. Maybe there's a bug in the controls to set the Email Delivery, rather than in the delivery mechanism itself.

I did a Message Trace directly on my Exchange mail server (which checks the database and logs thereof) but no messages from Daily Summary groups have been rejected, which means the messages were not transmitted to our mail server or even attempted.

Have you looked at the Email Delivery History tab of your Subscription page in those groups? There may be further information there: Groups.io's log of what occurred in one or more of the three panels (recent successful, unsuccessful, or bounce). If the most recent day's summary is listed in any one of them that would stand in contradiction to your Message Trace result.

Unless of course your Message Trace excludes the case of a successful delivery to your Spam folder. That's always another thing to check. You probably did but since you didn't mention it I figured I would.

Shal


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Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Jim Wilson
 

The groups I own are set for Individual Messages. I seem to be receiving all Individual messages without any exceptions. I know because I checked what I received against the groups.

However, I have not received any Daily Summaries for any group (such as GMF or beta) set as "Daily Summary" since my last receipt on 5/20/2020 at about 6 AM CT.

As a company owner with 30 years of network administration, I subscribe to Microsoft Office 365 Enterprise Exchange services for maximum cloud flexibility.

I did a Message Trace directly on my Exchange mail server (which checks the database and logs thereof) but no messages from Daily Summary groups have been rejected, which means the messages were not transmitted to our mail server or even attempted.

Has anyone else noticed this with groups that have "Daily Summary" set? I was thinking I should try Individual messages on those groups for a day and then change it back on Sunday to see what happens.

Jim Wilson


Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

Bruce Bowman
 

On Fri, May 29, 2020 at 05:48 PM, TVAUG Forums Admin wrote:
Is there any way to change that email...
The confirmation email is not modifiable by the group Owner.

...or ask them in some other place to send their Display Name in the reply?
As Frances said, the "some other place" available for you to customize is the Welcome notice (or for Restricted groups, the Pending Subscription notice).

Likewise, if they could add their Display Name as a parameter to the +subscribe email, that would do it too.
Nothing in the message body of a +subscribe email is parsed for anything...only the From address.

The same confirmation email is also sent to someone who clicks the "Join This Group" button on your group home page without first logging in, so to have this work for everyone additional input fields would need to be added to that popup dialog.

Maybe I'm missing something here...we just rolled the group out into production with Direct Add this morning.
If you're using Direct Add, you can populate the Display Name at the time of adding by using the format:
Display Name <emailaddress@...>

Of course, this only works if you already know that person's name. 

Hope this helps,
Bruce

Check out the new groups.io Help Center and groups.io Owners Manual


Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

TVAUG Forums Admin
 

Thanks for the quick follow-up, Frances!

Yes, I saw those messages but I am trying to eliminate the extra email required to gather that info from the new subscriber.
If that Confirmation email could be customized to ask for it before the new subscriber clicks on Reply, that would solve it.
Likewise, if they could add their Display Name as a parameter to the +subscribe email, that would do it too.

Maybe I'm missing something here...we just rolled the group out into production with Direct Add this morning. 
A pilot group of our club been kicking its tires the last couple of months so it's still a learning process.

Thanks again,
-chuck


Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

Frances
 

On Fri, May 29, 2020 at 05:48 PM, TVAUG Forums Admin wrote:
When a user sends a request to join our group via an email to +subscribe,  they automatically get an email saying:

SUBJECT: Confirm Your Groups.io Subscription


Thank you for your interest in Groups.io and the group <our group name>. To complete your subscription, please reply to this email.
If they just reply, we only get their email address added to our Member list, which we then have to look up in our club's database then manually put in their Display Name.

Is there any way to change that email or ask them in some other place to send their Display Name in the reply?
Have you checked out Admin, Member Notices?
You can create a Welcome message. Ask them to add their display name. Give instructions.
Of course you can also use a Pending Subscription Notice.
https://groups.io/g/GroupManagersForum/wiki/4562
https://groups.io/g/GroupManagersForum/wiki/8155

Frances
 
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Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

TVAUG Forums Admin
 

When a user sends a request to join our group via an email to +subscribe,  they automatically get an email saying:

SUBJECT: Confirm Your Groups.io Subscription


Thank you for your interest in Groups.io and the group <our group name>. To complete your subscription, please reply to this email.

If they just reply, we only get their email address added to our Member list, which we then have to look up in our club's database then manually put in their Display Name.

Is there any way to change that email or ask them in some other place to send their Display Name in the reply?


Re: Can you please tell if the Wikis here allow categories for pages?

Glenn Glazer
 

On MediaWiki wikis, categories provide convenient places to find out more information about similar things. For example, from the Yahoo! Groups Wikipedia page, I can click on the category link at the bottom:

https://en.wikipedia.org/wiki/Category:Electronic_mailing_lists

to find out more information about other related services and software. It's an incredibly powerful data organizing tool.

Best,

Glenn
P.S. Maybe someone needs to write a Wikipedia page on groups.io?

On 5/29/2020 09:26, Ken Kloeber via groups.io wrote:
Steven

Not sure what you mean by “group” them?
Can you elaborate or provide an example?

I use a Wikipedia extension on another forum and I’ve not run across “categories” and maybe I’m missing something (a benefit) that is critical?


Re: Can you please tell if the Wikis here allow categories for pages?

KWKloeber
 

Steven 

Not sure what you mean by “group” them?
Can you elaborate or provide an example?

I use a Wikipedia extension on another forum and I’ve not run across “categories” and maybe I’m missing something (a benefit) that is critical?


Re: Switching to summary from digest

Nivard Ovington
 

And yet I have had one of my groups set to summary using a spare email address as a test since we started with groups.io

It has always arrived including just now

Why would it work with one group and not others?

Nivard Ovington in Cornwall (UK)

On 29/05/2020 14:52, Cori Lynn Arnold wrote:
Yes, same as Peter Cook. The summaries haven't been sent since May 20th. No bounces. It's not a spam/junk folder issue.
-cori lynn

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