Date   

Groups.io site updates #changelog

 

Hi all,

This week's change log:
https://beta.groups.io/g/main/message/25133

Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


NEW: You can now toggle between the existing gallery view and a new
list view in the Hashtags page.
Love it. Much easier to read at a glance.


Comments about these others are also welcome:

INTERNAL: Work towards supporting notifications.
BUGFIX: The timezone listed when viewing an event or in the calendar
popup sometimes did not match the text when creating the event (the
UTC offset was the same, just the city names could be different, but
correct).
SYSADMIN: Prep work for adding a second email server.
INTERNAL: Sped up deletion of photos and files when deleting a group.
CHANGE: Formatting changes in the subgroup listing page.
INTERNAL: Re-wrote several web templates to address some technical
debt issues.

Please call out any you find significant.

Shal


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Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

 

Sigo,

Is this related to the problem some on my list are having of getting
double messages?
Not likely. Perhaps you could start a new topic to explain what your
members are experiencing.

My first thought is to ask the affected members to check the very bottom of the footer on two such messages - next to the Unsubscribe link is the email address to which that message was sent.

If those are different then the mystery is solved, and all that remains is for them to unsubscribe the excess membership, or change its Email Delivery setting to No Email (or Digest, or Summary, or Special Notices).

If those are the same, then some digging into the message header of such a pair might help resolve how this is happening.

Shal



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Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Sigo Paolini
 

 

Is this related to the problem some on my list are having of getting double messages?

 

Thanks Sigo


Re: Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

 

Jim,


Has anyone else noticed this with groups that have "Daily Summary" set?

I've been receiving them daily for GMF, no problems. That said, you're not alone: see also the recent topic Switching to summary from digest.

I was thinking I should try Individual messages on those groups for a day and then change it back on Sunday to see what happens.

That's probably a reasonable experiment. Maybe there's a bug in the controls to set the Email Delivery, rather than in the delivery mechanism itself.

I did a Message Trace directly on my Exchange mail server (which checks the database and logs thereof) but no messages from Daily Summary groups have been rejected, which means the messages were not transmitted to our mail server or even attempted.

Have you looked at the Email Delivery History tab of your Subscription page in those groups? There may be further information there: Groups.io's log of what occurred in one or more of the three panels (recent successful, unsuccessful, or bounce). If the most recent day's summary is listed in any one of them that would stand in contradiction to your Message Trace result.

Unless of course your Message Trace excludes the case of a successful delivery to your Spam folder. That's always another thing to check. You probably did but since you didn't mention it I figured I would.

Shal


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Groups set for "Daily Summary" have not been received after 5/20/2020 #bug

Jim Wilson
 

The groups I own are set for Individual Messages. I seem to be receiving all Individual messages without any exceptions. I know because I checked what I received against the groups.

However, I have not received any Daily Summaries for any group (such as GMF or beta) set as "Daily Summary" since my last receipt on 5/20/2020 at about 6 AM CT.

As a company owner with 30 years of network administration, I subscribe to Microsoft Office 365 Enterprise Exchange services for maximum cloud flexibility.

I did a Message Trace directly on my Exchange mail server (which checks the database and logs thereof) but no messages from Daily Summary groups have been rejected, which means the messages were not transmitted to our mail server or even attempted.

Has anyone else noticed this with groups that have "Daily Summary" set? I was thinking I should try Individual messages on those groups for a day and then change it back on Sunday to see what happens.

Jim Wilson


Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

Bruce Bowman
 

On Fri, May 29, 2020 at 05:48 PM, TVAUG Forums Admin wrote:
Is there any way to change that email...
The confirmation email is not modifiable by the group Owner.

...or ask them in some other place to send their Display Name in the reply?
As Frances said, the "some other place" available for you to customize is the Welcome notice (or for Restricted groups, the Pending Subscription notice).

Likewise, if they could add their Display Name as a parameter to the +subscribe email, that would do it too.
Nothing in the message body of a +subscribe email is parsed for anything...only the From address.

The same confirmation email is also sent to someone who clicks the "Join This Group" button on your group home page without first logging in, so to have this work for everyone additional input fields would need to be added to that popup dialog.

Maybe I'm missing something here...we just rolled the group out into production with Direct Add this morning.
If you're using Direct Add, you can populate the Display Name at the time of adding by using the format:
Display Name <emailaddress@...>

Of course, this only works if you already know that person's name. 

Hope this helps,
Bruce

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Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

TVAUG Forums Admin
 

Thanks for the quick follow-up, Frances!

Yes, I saw those messages but I am trying to eliminate the extra email required to gather that info from the new subscriber.
If that Confirmation email could be customized to ask for it before the new subscriber clicks on Reply, that would solve it.
Likewise, if they could add their Display Name as a parameter to the +subscribe email, that would do it too.

Maybe I'm missing something here...we just rolled the group out into production with Direct Add this morning. 
A pilot group of our club been kicking its tires the last couple of months so it's still a learning process.

Thanks again,
-chuck


Re: Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

Frances
 

On Fri, May 29, 2020 at 05:48 PM, TVAUG Forums Admin wrote:
When a user sends a request to join our group via an email to +subscribe,  they automatically get an email saying:

SUBJECT: Confirm Your Groups.io Subscription


Thank you for your interest in Groups.io and the group <our group name>. To complete your subscription, please reply to this email.
If they just reply, we only get their email address added to our Member list, which we then have to look up in our club's database then manually put in their Display Name.

Is there any way to change that email or ask them in some other place to send their Display Name in the reply?
Have you checked out Admin, Member Notices?
You can create a Welcome message. Ask them to add their display name. Give instructions.
Of course you can also use a Pending Subscription Notice.
https://groups.io/g/GroupManagersForum/wiki/4562
https://groups.io/g/GroupManagersForum/wiki/8155

Frances
 
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Question about getting new members' Display Name when they subscribe #subscription #membershiprequest

TVAUG Forums Admin
 

When a user sends a request to join our group via an email to +subscribe,  they automatically get an email saying:

SUBJECT: Confirm Your Groups.io Subscription


Thank you for your interest in Groups.io and the group <our group name>. To complete your subscription, please reply to this email.

If they just reply, we only get their email address added to our Member list, which we then have to look up in our club's database then manually put in their Display Name.

Is there any way to change that email or ask them in some other place to send their Display Name in the reply?


Re: Can you please tell if the Wikis here allow categories for pages?

Glenn Glazer
 

On MediaWiki wikis, categories provide convenient places to find out more information about similar things. For example, from the Yahoo! Groups Wikipedia page, I can click on the category link at the bottom:

https://en.wikipedia.org/wiki/Category:Electronic_mailing_lists

to find out more information about other related services and software. It's an incredibly powerful data organizing tool.

Best,

Glenn
P.S. Maybe someone needs to write a Wikipedia page on groups.io?

On 5/29/2020 09:26, Ken Kloeber via groups.io wrote:
Steven

Not sure what you mean by “group” them?
Can you elaborate or provide an example?

I use a Wikipedia extension on another forum and I’ve not run across “categories” and maybe I’m missing something (a benefit) that is critical?


Re: Can you please tell if the Wikis here allow categories for pages?

KWKloeber
 

Steven 

Not sure what you mean by “group” them?
Can you elaborate or provide an example?

I use a Wikipedia extension on another forum and I’ve not run across “categories” and maybe I’m missing something (a benefit) that is critical?


Re: Switching to summary from digest

Nivard Ovington
 

And yet I have had one of my groups set to summary using a spare email address as a test since we started with groups.io

It has always arrived including just now

Why would it work with one group and not others?

Nivard Ovington in Cornwall (UK)

On 29/05/2020 14:52, Cori Lynn Arnold wrote:
Yes, same as Peter Cook. The summaries haven't been sent since May 20th. No bounces. It's not a spam/junk folder issue.
-cori lynn


Re: Switching to summary from digest

Cori Lynn Arnold
 

Yes, same as Peter Cook. The summaries haven't been sent since May 20th. No bounces. It's not a spam/junk folder issue.

-cori lynn


Re: Switching to summary from digest

Peter Cook
 

This has happened a few times in my groups, and in each case it happened to ALL of the users set to summary in ALL of my groups. In each case there was no bouncing, no removal due to spam, and the email delivery history for each user showed that the summary had not been sent.

Pete


Re: Date #calendar

Duane
 

On Thu, May 28, 2020 at 01:57 PM, Steve wrote:
But on the event it is still coming out as below.
I believe that's intentional.  When a date is referred to by numbers only, such as 6/6/20 or 6-6-20, your preference will determine the order and style.  When it's spelled out, such as you're seeing, there's no ambiguity.  I seem to remember reading about this on the beta group some time back, along with Mark's justification.  BTW, if you edit the event, you'll see the date in the format you've chosen.

Duane
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Re: Switching to summary from digest

 

When I checked a user with that exact same issue, there were no bounces and no indication that a summary message had been sent to that user. He has an AOL account.

Dave Rypma
alfaseeya owner


On Thu, May 28, 2020 at 03:36 PM, Bruce Bowman wrote:
On Thu, May 28, 2020 at 03:32 PM, Susan Pitlock wrote:
We just don't understand why full digests are sent but when they click on summary, they never receive it.
I set myself up to receive a Daily Summary last evening and got it just fine this morning.

Do these "problem people" share a single email provider? As Chris suggested, have them check their spam/junk folders. The link/text ratio in a Summary is relatively high and that could easily trigger a spam filter.

Regards,
Bruce

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Re: Switching to summary from digest

 

I just had one user complain of this same issue. I checked and no daily summary had been sent since May 20th as well. Others with daily summary delivery had correctly received the summaries. No settings for that user were unusual or different from others that did receive the daily summary. If this isn't an isolated occurrence, I'll report it to Support.

Dave Rypma
alfaseeya group owner


On Thu, May 28, 2020 at 02:27 PM, Chris Jones wrote:
On Thu, May 28, 2020 at 06:35 PM, Cori Lynn Arnold wrote:
I checked, and she has no bounced messages. Is there something up with Summaries?
Has she checked her spam box or her MSP's spam box if she doesn't have sight of it via her client?

Chris


Re: Switching to summary from digest

Bruce Bowman
 

On Thu, May 28, 2020 at 03:32 PM, Susan Pitlock wrote:
We just don't understand why full digests are sent but when they click on summary, they never receive it.
I set myself up to receive a Daily Summary last evening and got it just fine this morning.

Do these "problem people" share a single email provider? As Chris suggested, have them check their spam/junk folders. The link/text ratio in a Summary is relatively high and that could easily trigger a spam filter.

Regards,
Bruce

Check out the new groups.io Help Center and groups.io Owners Manual


Re: Switching to summary from digest

Susan Pitlock
 

Yes new topics are discussed often as well as replying to previously discussed topics. We just don't understand why full digests are sent but when they click on summary, they never receive it.
Susan


Re: Date #calendar

Steve
 

Frances,

Many thanks for the information, which I have now changed my setting.

But on the event it is still coming out as below.



Regards,

Steve

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