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Help with merged account #access #changeemail #question

Jenn
 

I have three emails that I use for different groups that I am in because of designing stuff. I have one that I wanted to keep separate from the others because I am the owner of that one and yesterday when I signed in it asked me to merge I didn't know what it was all about so I went ahead and merged them not thinking of what it would do. I need to keep these separate for a reason. Is there anyway of getting my one email I am an owner of back to the one I want without having to leave any groups?


Re: Reply to Sender / Delay in email

Bruce Bowman
 

On Wed, Apr 29, 2020 at 11:42 AM, Ellen Bourne wrote:
Good morning, myself and another member of the group tried to respond to different emails and when I went to respond there was no respond to sender  or group or anything.   The other member of the group states that all he saw was roughly respond to himself.
Ellen -- What setting do you have for "Separate Message Footers" in the Message Policies section of your group settings? 

Regards,
Bruce 

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Re: Group emails taking hours or days to arrive #email #delayed

 

Kathleen,

+++I send out my newsletter through aweber.com and have done that for
830+ weeks.
Ok. So in what way is Groups.io involved with this?

Have you added group posting address(es) to your AWeber email list(s)? And if so why?

Or, are you using Groups.io as an alternative means of distribution, for unrelated lists of people?

Shal


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Re: Set reply-to for group to subgroup

 

Glenn,

Basically, what we want is for main to be an announce-only group, but
to still permit the members to discuss the announcements in subgroup
that is optional for our members (unlike main, which is required).
Another way to look at this request is as a use case for the Message Selection setting in members' Subscriptions. In the Advanced Preferences drop-down panel.

If you unchecked "Announcement-Only Group" and if most members were set to "Following Only" plus "First Message Also" then they'd receive by email the original announcement but not any of the replies, Members set to "All Messages" would be the analog to membership in the discussion subgroup -
they see the original and all replies.

By itself that won't prevent ordinary members from making announcements, but you can head that off by setting Message Moderation to "Messages that start new topics are moderated".

Shal

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Re: Photo Albums with Personal Access #photos

Duane
 

On Wed, Apr 29, 2020 at 08:30 PM, Leia Chen wrote:
Personal Access is defined  with "only you and the moderators can add photos to this album."  So If I create a photo album and  later I  assign the  Owner from  me  to someone else, will that new person be the "you" in "only you  and the moderators can add to this album?"  Also, can any regular member  assign ownership to another member?
There seems to still be a bug in the photo area where the owner of the picture, even as a regular member, can change ownership.  This was reported in early February, https://beta.groups.io/g/main/message/24051  While checking just now, I also noticed that the original creator/owner can delete the album, but the newly assigned photo owner can't.

The new photo owner only owns that one photo and can't add more to the album, but the album creator can.

Duane
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Re: Orphaned Group Ownership and Deletion #groupowner #groupdeletion

Duane
 

On Wed, Apr 29, 2020 at 08:29 PM, Barry_M wrote:
For some reason, it doesn't now show me as an owner so no Admin option at left.
My guess is that you probably used another email address (account) when you created the group.  If it doesn't show up on https://groups.io/groups, that's most likely what happened.

If it were me, I'd probably remove everyone and lock down the group as much as I could so that it can sit idle.  Basic groups created before January 15, 2020 can create subgroups, but new ones can't.  You could also use it to do any testing needed.

If you really want to delete it, see https://groups.io/helpcenter/ownersmanual/1/deleting-a-group?single=true  If you might ever want to use that name again, rename it to something gibberish before deleting.  Otherwiser the name won't be available without contacting support.

Duane
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Photo Albums with Personal Access #photos

Leia Chen
 

hello,
I am an owner and administrator of a group. I have a question about Groups Access vs Personal Access to a photo  album.  Personal Access is defined  with "only you and the moderators can add photos to this album."  So If I create a photo album and  later I  assign the  Owner from  me  to someone else, will that new person be the "you" in "only you  and the moderators can add to this album?"  Also, can any regular member  assign ownership to another member? Thanks.

Leia


Orphaned Group Ownership and Deletion #groupowner #groupdeletion

Barry_M
 

I'm sure the answer to the second of these two related questions must be somewhere in the Wiki but couldn't find it.

I have an orphaned (unused) group I created when first joining GIO a year ago to run some test. I now want to delete that group. It has no messages and only 5 email address subscribers.

For some reason, it doesn't now show me as an owner so no Admin option at left. But, I have to be the owner since 1) I created it a year ago and 2) I've never renounced or changed that status myself.  And, perhaps related to that, how do I delete the group?

Thank you!
Barry


Re: Reply to Sender / Delay in email

Duane
 

On Wed, Apr 29, 2020 at 10:42 AM, Ellen Bourne wrote:
Can you please let me know what could be done or is there a glitch.
Without a lot more detail, we'd be shooting from the hip.  Did you reply via email or on site?  If via email, what email providers are used?  Web interface or an email client?  Is there anything shown in the group's activity log related to the message or replies?  Have you checked your subscription for email delivery history?  What are the group settings for replies?

Duane
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Re: Can we prepay for more than one year of premium?

Duane
 

On Wed, Apr 29, 2020 at 07:10 PM, Jessica Weissman wrote:
pay for two years at once.  Is there a way to do that?
I don't believe you can pay for both at once, but you should be able to pay for another year after paying for the first.  I'd check with support to make sure the system can handle it.

Duane
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Can we prepay for more than one year of premium?

Jessica Weissman
 

The members of the group I administer have contributed enough for us to pay for two years at once.  Is there a way to do that?  We've just paid for Year 1.

Thanks.


Re: Reply to Sender / Delay in email

Frances
 

On Wed, Apr 29, 2020 at 11:42 AM, Ellen Bourne wrote:
Good morning, myself and another member of the group tried to respond to different emails and when I went to respond there was no respond to sender  or group or anything.   The other member of the group states that all he saw was roughly respond to himself.

I decided to email the entire group with the typical response arrow since I did not see reply to sender or anything.  The email took about 15 minutes to get a response.

Can you please let me know what could be done or is there a glitch.
Ellen, are you saying that you received email from your group but there was no footer?

Frances
 
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Re: Set reply-to for group to subgroup

Glenn Glazer
 
Edited

On 4/29/2020 14:08, Chris Jones via groups.io wrote:
On Wed, Apr 29, 2020 at 09:42 PM, Duane wrote:
You could if you use a hashtag on it.  The hashtag could be set to No Email on one group (main?) so it would only be posted on the site. 
Oh good one Duane!

I believe you could have the same hashtag on the main and subgroups,
Or you could have the sub group hashtag settings so that hashtag simply didn't appear, although that might limit other options.

Chris

I thought about using hashtags but our members are not very savvy about this sort of thing and would probably just be confused by the whole thing. Also, they are 100% email users, none of them use the site for sending messages, so a change that only affected that UI would be no effective change.

Thanks, though, for the suggestions.

Best,

Glenn
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Re: Set reply-to for group to subgroup

Duane
 

On Wed, Apr 29, 2020 at 04:38 PM, Chris Jones wrote:
Or you could have the sub group hashtag settings so that hashtag simply didn't appear,
I was thinking it might be a little less confusing and/or easier if the same hashtag appeared on both groups, especially if sending to both at the same time via email, but it would be fine to not use one on the subgroup.

Duane
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Re: Set reply-to for group to subgroup

Chris Jones
 

On Wed, Apr 29, 2020 at 09:42 PM, Duane wrote:
You could if you use a hashtag on it.  The hashtag could be set to No Email on one group (main?) so it would only be posted on the site. 
Oh good one Duane!

I believe you could have the same hashtag on the main and subgroups,
Or you could have the sub group hashtag settings so that hashtag simply didn't appear, although that might limit other options.

Chris


Re: Set reply-to for group to subgroup

Duane
 

On Wed, Apr 29, 2020 at 03:13 PM, Chris Jones wrote:
You cannot prevent a group posting emails out.
You could if you use a hashtag on it.  The hashtag could be set to No Email on one group (main?) so it would only be posted on the site.  I believe you could have the same hashtag on the main and subgroups, but with different attributes.  Might get a step closer to what is needed.

Duane
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Re: Set reply-to for group to subgroup

Chris Jones
 

On Wed, Apr 29, 2020 at 07:35 PM, Glenn Glazer wrote:
I did not see anything in the settings that would permit this, but I'm hoping I missed something.
No you wouldn't, and no there isn't, in that order. What you are asking for cannot be done as things are at the moment.

Your best option, although it will require those entitled to post "Announcements" to remember, is to post any given announcement to both groups so that the Announcements "proper" remain in isolation on the Main group while announcements + discussion will be on the subgroup.

Having said that it will be rather messy from your members' standpoint as they stand to get an email from both Main and Sub-group when an Announcement is posted; you would have to ask them to select "No email" for the main group to avoid that. You cannot prevent a group posting emails out. 

Chris


Re: Multiple group migration requests unanswered #migration

KMB Admin
 

Since you already have a list of your subscribers, consider paying $20 for a single month of Premium. Then you can Direct Add them without support's intervention. This will not only achieve your objective, but get it done more quickly and save you a bunch of money.
This is a really great idea, especially since I am closing out my Google group once the transfer is complete so I only need to do this once. 

The other option is to invite them. This costs nothing, but you can't shanghai them into your group...each subscriber will have to notice and respond to his invitation.
Too many points of failure, knowing my group members.  I was trying to do this without all of my members having to do anything, such as look for automated messages lost in their Spam folder, etc.

Unless I hear something back from Support soon, I think I'll go with the first option and spend the $20 so I can use Direct Add just the one time.  Thanks for the helpful suggestions!


Set reply-to for group to subgroup

Glenn Glazer
 

Is this possible? Basically, what we want is for main to be an announce-only group, but to still permit the members to discuss the announcements in subgroup that is optional for our members (unlike main, which is required). By setting the reply-to, it would automatically redirect discussions from main and those that don't want to see discussion messages don't have to. I did not see anything in the settings that would permit this, but I'm hoping I missed something.

Many thanks in advance,

Glenn

[Antivirus ad trimmed by Moderator]


Re: Multiple group migration requests unanswered #migration

Bruce Bowman
 

On Wed, Apr 29, 2020 at 11:43 AM, Anthony Mancuso wrote:
I might consider a Premium plan down the road, based on what my experiences are as a Basic plan user.
Anthony -- I agree that paying $220 just to have someone else upload your member list doesn't make much sense. Since you already have a list of your subscribers, consider paying $20 for a single month of Premium. Then you can Direct Add them without support's intervention. This will not only achieve your objective, but get it done more quickly and save you a bunch of money. More info at https://groups.io/g/GroupManagersForum/wiki/Direct-Add-Members

The other option is to invite them. This costs nothing, but you can't shanghai them into your group...each subscriber will have to notice and respond to his invitation. See https://groups.io/g/GroupManagersForum/wiki/Inviting-new-members

Regards,
Bruce

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