Date   

Re: Determining total usage

Andy Wedge
 

On Mon, Apr 6, 2020 at 10:29 PM, Frances wrote:
And to see your use, go to Admin, Upgrade.
If you have a Premium group, look under Admin, Billing.

Andy


Chronic:: Messages not being delivered.

Den W2DEN
 

Multiple new topics are not being delivered. I created a new topic / message this morning and it never arrived in my in-box, trash etc.. it is in the activity log with the correct time i sent it, just never went out
This started intermittently a few months ago but now has gotten to almost everything posted on our site.
Please help.


Re: Determining total usage

Duane
 

On Mon, Apr 6, 2020 at 04:29 PM, Frances wrote:
And to see your use, go to Admin, Upgrade.
You can also use https://groups.io/g/YourGroup/usage (replacing YourGroup with the actual name of your group)

Duane
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Re: Determining total usage

Frances
 

On Mon, Apr 6, 2020 at 05:26 PM, George Gutman wrote:
Under the "Photos" tab there are totals at the bottom for "Photos" and "Attachments", and a total under "Files" as well. But neither seems to show the space consumed by the messages themselves  - what am I missing?
Messages don't count against your usage.
See https://groups.io/static/pricing#what-is-counted-towards-the-storage-limits-for-my-group

And to see your use, go to Admin, Upgrade.

Frances

 
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Determining total usage

George Gutman
 

Under the "Photos" tab there are totals at the bottom for "Photos" and "Attachments", and a total under "Files" as well. But neither seems to show the space consumed by the messages themselves  - what am I missing?


Re: Restricted Subgroup? #subgroups

Duane
 

On Mon, Apr 6, 2020 at 10:03 AM, Linda Lou wrote:
Can a particular subgroup be restricted to the membership?
Sure!  A subgroup can be totally separate from the main group in that respect.  You just have to make sure you use the proper settings for everything.  If you haven't already, you may want to read over the pages at https://groups.io/g/GroupManagersForum/wiki/Why-use-a-Subgroup and https://groups.io/g/GroupManagersForum/wiki/Subgroups

Duane
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Re: Restricted Subgroup? #subgroups

Frances
 

On Mon, Apr 6, 2020 at 11:03 AM, Linda Lou wrote:
Can a particular subgroup be restricted to the membership? I have a group (cycling club) and want a private subgroup for just the board members that I do not want the entire membership to access. Can a single subgroup be restricted?
That is the point of subgroups. All members of the subgroup must be members of the main group though. They can set their delivery for the main group to more limited delivery, but they must be members.
https://groups.io/static/help#subscription-options

https://groups.io/g/GroupManagersForum/wiki/Subgroups
https://groups.io/g/GroupManagersForum/wiki/Why-use-a-Subgroup

Frances
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Re: Received daily digests before subscription was approved

Marv Waschke
 

The archive was positively was not public. I've reported the bug on beta.
Best, Marv


Restricted Subgroup? #subgroups

Linda Lou <orbeagray@...>
 

Can a particular subgroup be restricted to the membership? I have a group (cycling club) and want a private subgroup for just the board members that I do not want the entire membership to access. Can a single subgroup be restricted?

Thanks


Re: Received daily digests before subscription was approved

Bruce Bowman
 

On Mon, Apr 6, 2020 at 04:54 AM, EJP wrote:
This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that.
I can't reconstruct the problem, but I agree. I recently experienced a different problem with digest delivery (ref: https://beta.groups.io/g/main/topic/72750974#24661), but haven't been able to replicate that, either.

I'm now wondering if these may have arisen in association with a recent (Feb 28) change in timing of digest delivery (ref: https://beta.groups.io/g/main/message/24406). In any event, I agree with Duane that someone who has actually experienced this should be the one to report it. 

Regards,
Bruce


Re: same suffix on all groups

Neil Foster
 

Shai
It appears your suggestion did the trick all now appear to be normal. And you are correct I have been using Thunderbird for years.
Many thanks
Neil


Re: Received daily digests before subscription was approved

Duane
 

My test is completed.  When attempting to join a restricted group with private archives, no digest was sent.  I suspect that the groups that EJP joined have public archives, so not a data leak.  As others have mentioned, I think this should still be considered a bug.  It would be best if someone that's experienced the anomaly reported it on the beta group so they could furnish any other details of the process.

Duane
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Re: Received daily digests before subscription was approved

Jeremy Harrison
 

My thought:
You are either a member (of a group) - in which case you get (subject to your choice) messages by e-mail (individually or otherwise), or not - in which case you don't (and shouldn't).  A pending member is not (yet) a member: they only become a member once approved. Hence they should not get message e-mails (in any form).
=> this is a bug.

Accessibility of group archives, if public, is an irrelevance.

Jeremy


Re: Received daily digests before subscription was approved

EJP
 

can you positively confirm that the two groups to which you referred are Restricted. (i.e. applicants requiring moderator approval)

Yes, of course, otherwise I wouldn't be reporting an issue about receiving a digest before subscription approval. I don't know why I am being asked to reiterate this.

> Did they require you to submit a response to a Pending Subscription message

Yes.

> and if so did you send one to each of them?

Yes.

> And exactly what notifications did you receive that your membership requests had been passed?

Further messages from the moderators. In both cases I mentioned the issue to them.

This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that. Consider if the membership had been disapproved: this would have been a prima facie information leak.


Re: Anyone having this issue with bouncing members?

Duane
 

On Mon, Apr 6, 2020 at 02:47 AM, Christopher W. wrote:
To the people who've been around longer: is this the sort of thing that
should be reported to support@groups.io so that they're aware of the
situation with this host?
No, the members should report it to their mail service provider.  The 4xx isn't serious and GIO will try resending the message.  The 5xx is a hard bounce, so GIO won't send it again.

Duane
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Re: Anyone having this issue with bouncing members?

Christopher Warrington
 

On 2020-04-05 at 9:24:24 AM, Niman H <nimanh2000@gmail.com> wrote:

I checked my bouncing members list today and found several there, all with
the same message as the response: "mailstore1.secureserver.net: 421
p3plibsmtp01-05.prod.phx3.secureserver.net CMGW Connection refused, too
many sessions from 66.175.222.12. Please lower the number of concurrent
sessions. IB007 <http://x.co/rlbounce> "
<SNIP>
To the people who've been around longer: is this the sort of thing that
should be reported to support@groups.io so that they're aware of the
situation with this host? E.g., is there a per-host configuration that is
maintained that would, say, throttle messages being sent to avoid/limit
these soft of bounces.

--
Christopher W. <lists@cw.codes>


Re: Calendar Permissions #calendar #question

Duane
 

On Sun, Apr 5, 2020 at 08:50 PM, Loren Lang wrote:
I am trying to better understand how calendar permissions for modifying events work between the different levels.
Moderators/Owners can edit any event.  Members can only modify events they've created.

The lock button prevents changes to any RSVP responses for the event.

Duane
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Calendar Permissions #calendar #question

 

I am trying to better understand how calendar permissions for modifying events work between the different levels. Looking on the help page, I do not even see the work Calendar mentioned. From what I understand, there are 4 levels of access: public, member, moderator, and owner. As far as modifying an event, there is no difference between a moderator or an owner. Public can have either view access or no access. What I'm not sure about is the different access permissions between members that can edit and moderators.

As a regular member, I have permission to edit events on this particular calendar. There are event created by moderators, but I cannot modify them in any way. Is this always the case? And also, creating events as a regular member, can other members modify my event? I would expect that moderators always can.

There is also a button that allows me to lock an event. What does that do exactly?

- Loren


Re: Messages sent to group not showing up

Chris Jones
 

On Sun, Apr 5, 2020 at 05:18 PM, Cal wrote:
Neither of those emails showed up in the topic list, and they didn't get distributed to the group.  What's going on there?
Have you looked at your Activity log to see if there are any clues there?

Chris


Re: Can't find a way to disallow photos in email

Herb Gellis
 

Yes, Chris, I have now disabled uploading of photos. We don't have such albums anyway, at least for now. Unless my other owner just disabled attachments, it had already been set to strip them. So, if it had been set to strip them before, it didn't in the case of embedded pictures. It might be stripping attached pictures with links to them, but not embedded.

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