Date   
Re: rejected payment

J Forster
 

Yes. I paid $220 for a group upgrade using a pre-paid VISA card in late October w/o problems.

-John

=======================



On 11/14/2019 10:58 PM, Frances wrote:

Several people have queried using a debit card. But no one reported back.

Anyone with experience about using a debit card to pay for the upgrade to Premium?

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: rejected payment

Mod Frances
 

Several people have queried using a debit card. But no one reported back.

Anyone with experience about using a debit card to pay for the upgrade to Premium?

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

rejected payment

Jerrie
 

I tried to upgrade my group and my debit card was rejected, how am I supposed to transfer my group if you refuse my payment?  Jerrie A Lott

Help to transfer photos from main photo album

Jules
 

Hi everyone 
 
I have had my group from yahoo transferred so thank you very much for all your assistance in doing all that work for me. 
 
I would like some steps or advice on how I can move some photos from this group’s main photo directory into a sub-group photo album. 
 
Could you please offer some suggestions on how I should move these please. 
 
Thank you
Jules 
Owner of 
Townes-Brocks Syndrome support group 
 

Re: Detailed Instructions on How to Conduct a Yahoo Transfer

Mod Frances
 

Re: Detailed Instructions on How to Conduct a Yahoo Transfer

Gilbert Coville
 

Hi Bruce,

Thank you for keep this up-to-date and distributing it.

Would it be prudent to state near the top the prerequisite that you must be either an owner of the Yahoo group, or a moderator with both the “Invite and add members” and “Add, remove, and change moderator privileges” privileges? This might save a few folks from spending the $220 only to find out they can’t do the invite. (And then save groups.io from having to process a refund)

Gilbert

On Nov 14, 2019, at 3:26 PM, Bruce Bowman <@BruceBowman> wrote:

Folks -- I haven't posted this in 8 days so I'm probably overdue to do so again. My apologies for the inevitable dupes in your email inbox.

Appended below please find detailed instructions on how to conduct a transfer using the Easy Group Transfer method.

Other resources:
To check status of an ongoing transfer: https://groups.io/g/GroupManagersForum/message/19948
Overview and instructions WITH SCREENSHOTS: https://groups.io/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups
See also the new FAQ at https://groups.io/g/GroupManagersForum/wiki/FAQ-on-Moving-from-Yahoo-Groups

Please note that the way you select an existing transfer for further processing has changed. It used to be a pull-down menu, it is now a list of links.

Regards,
Bruce
[transfer process described]

Re: Strange happenings

Bruce Bowman
 

On Thu, Nov 14, 2019 at 08:49 PM, Janice wrote:
I was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?
Janice -- I can see why you would find this perplexing. The only thing I can think of that would cause the symptoms you describe is that she is subscribed to your group under a different email address, with the msn.com address set up as a posting alias. 

Have her try to log in under one of her other email addresses. If she's successful, she should be able to find her alias in the "Advanced Settings for Email Aliases" block at https://groups.io/account. If the msn.com address is indeed present as an alias and she deletes it, you should then be able to subscribe that address to your group.

Unfortunately, as a group Owner you cannot look this up for her.

Hope this helps,
Bruce

Re: Strange happenings

Mod Frances
 

Re: Strange happenings

Mod Frances
 

 was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?
I guess since you checked bouncing, you looked Activity? Anything there?
I would guess that she is registered under a different email address. Especially if she was transferred from Yahoo Groups. 

However I believe that there have been problems with MSN with email delivery. But she should be able to login. If she doesn't know her password (or have one), she should try Email Me A Link by clicking on the link or use this URL - https://groups.io/sendloginlink

Frances




--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Re: Owner died - how can I transfer yahoo-group without being able to add a new moderator? #owner #transfer

Amos
 

It is also possible to download the group contents using a couple of perl scripts that are available. One of them downloads all the messages and members in JSON format, which is the format that your browser sends data when you do something like fill in a form on a web site.  A moderator of the group would have to know how to run perl scripts on a computer, which is not entirely trivial.

If the groups.io staff accepted a JSON dump of all the messages and members, then they could be transferred in.

The PG Offline software, when I tried to export data to the SQL formats, resulted in a mess that I couldn’t import into anything. CSV is also useless, as commas are found in content.

Re: How are "Links" represented in Groups.io after migrating my group from Yahoo! Groups? #links #transfer #migration #yahoo

Bruce Bowman
 

On Thu, Nov 14, 2019 at 09:05 PM, Matt Wirkkala wrote:
The thing is, In my Groups.io group UI, I don't even see anywhere where Links might be kept or copied to.
Matt -- You will find your links as a table under Databases (near the bottom of the left-side menu bar). If you cannot see Databases at all, go to your settings and enable it.

Bruce

How are "Links" represented in Groups.io after migrating my group from Yahoo! Groups? #links #transfer #migration #yahoo

Matt Wirkkala
 

Hello. I and my group 'darklands' are a recent immigrant from Yahoo! Groups. We are all extremely thankful to have been openly received on friendly shores. Thank you so much!

My question here is about the data category "Links". In our Easy Groups Transfer request to Groups.io the "Transfer Links" option was selected, and in the final transfer confirmation "Transfer Links" was acknowledged as one of the operations with an associated message further down in the report, "42 links were transferred. WARNING: Some links were not able to be transferred because of a bug in Yahoo's export system. You will need to manually review the links."

The thing is, In my Groups.io group UI, I don't even see anywhere where Links might be kept or copied to. I have searched in Group_Help, GMF_Help, the transfer FAQ and the online Help for the keyword "link", but nowhere in any of the returns have I found any clue about the final relative endpoint for transferred Links to be placed.

I apologize if this is right under my nose. But can anyone help point me in the right direction?

Source Y! group: https://groups.yahoo.com/neo/groups/darklands/info 
Links data source path:  https://groups.yahoo.com/neo/groups/darklands/links/all
Destination group: https://groups.io/g/darklands 
Links data destination path:  ???

Thanks for your time and assistance.
- Matt Wirkkala, Darklands group owner

Strange happenings

Janice
 

I was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?

Janice B
New Statler Siblings

Re: Gmail problem

Bruce Bowman
 

On Thu, Nov 14, 2019 at 08:46 PM, Tarcila Fox wrote:
Can you tell me how to check on a group transfer that is not showing up.
Go to https://groups.io/yahootransfer. There should be a link for it below the "View Existing Transfer Status" label at lower right. Click on the link to get status of the transfer (red box at top of resulting page). If there are no links, you haven't started one.

See also https://groups.io/g/GroupManagersForum/message/23597

Bruce

Re: Gmail problem

Tarcila Fox
 

Thank you Bruce that worked! I was not logged in. Can you tell me how to check on a group transfer that is not showing up. I paid the $220 on 10/30/19 invoice #7391
Thank you,
Tarcila 




On Nov 14, 2019, at 4:55 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Thu, Nov 14, 2019 at 04:00 PM, Tarcila Fox wrote:
I have started several groups with Groups.io two of which I have paid the $220 to transfer. Suddenly I noticed that the ones I started with my Gmail address have disappeared. I am the only owner of these groups and was owner through myGmail address this means I have no access to management of the groups. I am getting email to approve the first posts of members, but cannot access the management icon. I get mail from the io.groups which I also joined with my bellsouth email account. but none through the groups with gmail accounts.
Tarcila -- Are you logged in? See https://groups.io/g/GroupManagersForum/wiki/Group-Content-Is-Missing

Bruce

Re: Best path to pull YG here if same name exists here already #askmembers

Duane
 

On Thu, Nov 14, 2019 at 07:25 PM, <reichart@...> wrote:
If I click to buy a Premium account for 1 year, the only option I'm given is to [Start a Group]
It sounds like you're making a mistake or not logged into your group.  You should be able to get to the Upgrade page by using https://groups.io/g/GROUPNAME/upgrade?plan=1&yearly=1 and filling in the name of your group where it says GROUPNAME

Whatever you do, DON'T delete your group!  That will cause endless headaches.  You can only transfer to the group you upgrade, so don't use a fake one.  The Premium payment is per group, not account.

Duane
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Help: https://groups.io/static/help
GMF's Wiki: https://groups.io/g/GroupManagersForum/wiki
Search button at the top of Messages list
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Re: Best path to pull YG here if same name exists here already #askmembers

reichart@...
 

Exactly, 

If I click to buy a Premium account for 1 year, the only option I'm given is to [Start a Group]

But, I already have a group, and wish to fill it with content from YG.

So, perhaps, I should just start a fake group when I pay for this service.

Then once I'm in and paid, I can delete the fake group, and download the data from YG to my existing group?

(Since now I'm a premium member).

 

P.S. I might be getting stuck on semantics.  Not my goal.  Perhaps I may need to delete my existing group here, and start from scratch?

Re: Rescrapeing Queries

J Forster
 

Understood.

I should have locked down posting on all the groups between making Transfer.io a Mod and the upload complete notice, but didn't.
My reasoning was that the normal traffic was minimal, but it blew up, so there are a bunch of missing messages in the new group.
Now that transition period is a dog's breakfast.  :((

Not fatal, but galling.

-John

=======================

On 11/14/2019 7:32 PM, Bruce Bowman wrote:
On Thu, Nov 14, 2019 at 07:26 PM, J Forster wrote:
So those should NOT be deleter in preparation for a rescraping?
I am trying to talk you out of rescraping at all. If you choose to go down that road, you do so against my recommendation.

Bruce

Re: Can I Send Group Guidelines as an Attachment #howto #membernotices #question

Mod Frances
 

On Thu, Nov 14, 2019 at 07:26 PM, Ann Wild wrote:
Frances, I see how the Guidelines appear under Home (and above Subscription) on the GMF page, but how can I insert Guidelines under Home on my group's Home page?  I like that idea as a way to keep the Guidelines up-front to members. The file I have under Files is a PDF.  I just don't understand how to get them on the Home page.  Think I would also still send them privately to new group members.
If you create the Guidelines document in Admin, Settings, Member Notices, it will be in your sidebar,
Click Add Notice, scroll down on the list of notices. Choose Guidelines. Paste your notice. Activate it. Save. 

As I said, Guidelines is different. It will automatically populate that field in your sidebar.

From the wiki - I won't bother to hyperlink the URLs - you can visit and see.
https://groups.io/g/GroupManagersForum/wiki/Member-Notices

Extra options for the "Group Guidelines" notification:
 
The "Group Guidelines" type of member notice operates differently and has the following features and options:
 
When you set a "Group Guidelines" notice, a new tab appears on the left called "Guidelines" with the notice's content in it
You can make the "Group Guidelines" notice visible only to members (this relates to the Guidelines tab on the left)
You can set two different subject lines (see the official help pages for more details)
You can set the "Group Guidelines" notice to be sent when people join as members
You can set the "Group Guidelines" notice to be be sent every month
If you set it to be sent every month, you can choose to send it as a special notice, to ensure that members who are subscribed as "Special Notices Only" will also receive it
You can only set one "Group Guidelines" member notice at a time (it will disappear from the dropdown list when one such notice has been created)
Also:
 
Since you can use hashtags in the subject line, you can the hashtag functionality to do certain things, e.g.:
delete the previous guidelines post from the group automatically by setting the hashtag's duration as "one month".
set the hashtag to "locked" so that no-one can reply to the guidelines post.
The guidelines can be sent manually by a moderator to a group member at any time, in case the member needs a review of the guidelines
Examples : https://groups.io/g/GroupManagersForum/wiki/Group-Rules
See also: https://groups.io/static/help#membernotices
 
Tip:
If you want to send a message on a regular schedule you can use a calendar event for that. 
See: https://groups.io/g/GroupManagersForum/message/3749
and: https://groups.io/g/GroupManagersForum/message/4264 
 
Frances
 
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Re: Rescrapeing Queries

Bruce Bowman
 

On Thu, Nov 14, 2019 at 07:26 PM, J Forster wrote:
So those should NOT be deleter in preparation for a rescraping?
I am trying to talk you out of rescraping at all. If you choose to go down that road, you do so against my recommendation.

Bruce