Date   
Re: rejected payment

Rubens
 

...
JAL| I tried to upgrade my group and my
| debit card was rejected, how am I
| supposed to transfer my group if you
| refuse my payment?


You understand there are no employees
or representatives of Groups.io here,
right?

We are just a community where we try
to help each other.


[ ] Rubens






.

Re: rejected payment

M K Ramadoss
 

Did you sign into your GIO account before you tried to upgrade?

Re: Second group to move

 

Eric,

It would make sense the use NAIAandNAIATrust as the domain (I think it
would be called) and then use Members and Board as the two sub-groups.
Yes, except that Members may as well be the name of the primary group, replacing the default of "main", as Bruce suggested. That is assuming that all board members are also members of the organization.

That's what I do with my PTA group.
The primary is Members@ unitname.groups.io
while the board is Board@ unitname.groups.io (subgroup)

We also have other subgroups, such as teachers@, and staff@, as well as temporary subgroups sometimes for volunteers organizing an event.

My only other comment is that "NAIAandNAIATrust" seems a bit awkward, even if accurate. I'd be really tempted to shorten it to one or the other, if that wouldn't be completely incorrect.

For example, if NAIATrust is in some sense a subset of NAIA (at least as far as participation is concerned) then you might have:
Members@ NAIA.groups.io (primary)
Trust@ NAIA.groups.io (subgroup)
Board@ NAIA.groups.io (subgroup)

Shal


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Re: Help to transfer photos from main photo album

Gilbert Coville
 

I don’t have much experience with the groups.io photos section yet, but I don’t see a way to directly move photos from a main group to a subgroup. It also appears that there’s no good way for a member to download multiple photos at once. However, as owner, you can do an export of just the photos section of your main group. Go to Admin->Settings and choose the Export Group Data tab. You can choose to get an export of all the photos. Groups.io will email you a link to a zip file containint all the photos.

The file extensions (.jpg, .png, etc.) seem to have been lost in my test. I don’t know if that was a Yahoo “feature” or some sort of data lost in the transfer process. You might need to add the file extensions back on after you receive the export zip file. Arrange all the photos as you wish, and then you can
upload multiple photos into new Albums that you create in your subgroup’s photo area.

Let us know how it goes.

Gilbert

On Nov 14, 2019, at 7:18 PM, Jules via Groups.Io <jules36_2000=yahoo.com@groups.io> wrote:

Hi everyone

I have had my group from yahoo transferred so thank you very much for all your assistance in doing all that work for me.

I would like some steps or advice on how I can move some photos from this group’s main photo directory into a sub-group photo album.

Could you please offer some suggestions on how I should move these please.

Thank you
Jules
Owner of
Townes-Brocks Syndrome support group

Re: fixed width line in footer forces sideways scrolling

Frances
 

Odd.

My MacBook Pro is 13.3-inch.
And I have no problem with the width. Not on my iPhone either.

Perhaps her settings?

Frances

On Nov 14 19, at 11:02 PM, isis feral via Groups.Io <isisferal@...> wrote:

I'm getting complaints from a member who is unable to read list mail, because the messages are too wide to fit on her 19 inch computer screen. The text spills over the side, so she's forced to scroll sideways to read it, and as a result she rarely does.

We know that this happens with large photos pasted into the text, but the line that separates the Groups.io footer from the rest of the text, also causes this problem when she reads it in her webmail.

Is there something we can do to fix this?

Thanks.

Isis



fixed width line in footer forces sideways scrolling

isis feral
 

I'm getting complaints from a member who is unable to read list mail, because the messages are too wide to fit on her 19 inch computer screen. The text spills over the side, so she's forced to scroll sideways to read it, and as a result she rarely does.

We know that this happens with large photos pasted into the text, but the line that separates the Groups.io footer from the rest of the text, also causes this problem when she reads it in her webmail.

Is there something we can do to fix this?

Thanks.

Isis


Re: rejected payment

J Forster
 

Yes. I paid $220 for a group upgrade using a pre-paid VISA card in late October w/o problems.

-John

=======================



On 11/14/2019 10:58 PM, Frances wrote:

Several people have queried using a debit card. But no one reported back.

Anyone with experience about using a debit card to pay for the upgrade to Premium?

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: rejected payment

Frances
 

Several people have queried using a debit card. But no one reported back.

Anyone with experience about using a debit card to pay for the upgrade to Premium?

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

rejected payment

Jerrie
 

I tried to upgrade my group and my debit card was rejected, how am I supposed to transfer my group if you refuse my payment?  Jerrie A Lott

Help to transfer photos from main photo album

Jules
 

Hi everyone 
 
I have had my group from yahoo transferred so thank you very much for all your assistance in doing all that work for me. 
 
I would like some steps or advice on how I can move some photos from this group’s main photo directory into a sub-group photo album. 
 
Could you please offer some suggestions on how I should move these please. 
 
Thank you
Jules 
Owner of 
Townes-Brocks Syndrome support group 
 

Re: Detailed Instructions on How to Conduct a Yahoo Transfer

Frances
 

Re: Detailed Instructions on How to Conduct a Yahoo Transfer

Gilbert Coville
 

Hi Bruce,

Thank you for keep this up-to-date and distributing it.

Would it be prudent to state near the top the prerequisite that you must be either an owner of the Yahoo group, or a moderator with both the “Invite and add members” and “Add, remove, and change moderator privileges” privileges? This might save a few folks from spending the $220 only to find out they can’t do the invite. (And then save groups.io from having to process a refund)

Gilbert

On Nov 14, 2019, at 3:26 PM, Bruce Bowman <@BruceBowman> wrote:

Folks -- I haven't posted this in 8 days so I'm probably overdue to do so again. My apologies for the inevitable dupes in your email inbox.

Appended below please find detailed instructions on how to conduct a transfer using the Easy Group Transfer method.

Other resources:
To check status of an ongoing transfer: https://groups.io/g/GroupManagersForum/message/19948
Overview and instructions WITH SCREENSHOTS: https://groups.io/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups
See also the new FAQ at https://groups.io/g/GroupManagersForum/wiki/FAQ-on-Moving-from-Yahoo-Groups

Please note that the way you select an existing transfer for further processing has changed. It used to be a pull-down menu, it is now a list of links.

Regards,
Bruce
[transfer process described]

Re: Strange happenings

Bruce Bowman
 

On Thu, Nov 14, 2019 at 08:49 PM, Janice wrote:
I was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?
Janice -- I can see why you would find this perplexing. The only thing I can think of that would cause the symptoms you describe is that she is subscribed to your group under a different email address, with the msn.com address set up as a posting alias. 

Have her try to log in under one of her other email addresses. If she's successful, she should be able to find her alias in the "Advanced Settings for Email Aliases" block at https://groups.io/account. If the msn.com address is indeed present as an alias and she deletes it, you should then be able to subscribe that address to your group.

Unfortunately, as a group Owner you cannot look this up for her.

Hope this helps,
Bruce

Re: Strange happenings

Frances
 

Re: Strange happenings

Frances
 

 was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?
I guess since you checked bouncing, you looked Activity? Anything there?
I would guess that she is registered under a different email address. Especially if she was transferred from Yahoo Groups. 

However I believe that there have been problems with MSN with email delivery. But she should be able to login. If she doesn't know her password (or have one), she should try Email Me A Link by clicking on the link or use this URL - https://groups.io/sendloginlink

Frances




--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Re: Owner died - how can I transfer yahoo-group without being able to add a new moderator? #owner #transfer

Amos
 

It is also possible to download the group contents using a couple of perl scripts that are available. One of them downloads all the messages and members in JSON format, which is the format that your browser sends data when you do something like fill in a form on a web site.  A moderator of the group would have to know how to run perl scripts on a computer, which is not entirely trivial.

If the groups.io staff accepted a JSON dump of all the messages and members, then they could be transferred in.

The PG Offline software, when I tried to export data to the SQL formats, resulted in a mess that I couldn’t import into anything. CSV is also useless, as commas are found in content.

Re: How are "Links" represented in Groups.io after migrating my group from Yahoo! Groups? #links #transfer #migration #yahoo

Bruce Bowman
 

On Thu, Nov 14, 2019 at 09:05 PM, Matt Wirkkala wrote:
The thing is, In my Groups.io group UI, I don't even see anywhere where Links might be kept or copied to.
Matt -- You will find your links as a table under Databases (near the bottom of the left-side menu bar). If you cannot see Databases at all, go to your settings and enable it.

Bruce

How are "Links" represented in Groups.io after migrating my group from Yahoo! Groups? #links #transfer #migration #yahoo

Matt Wirkkala
 

Hello. I and my group 'darklands' are a recent immigrant from Yahoo! Groups. We are all extremely thankful to have been openly received on friendly shores. Thank you so much!

My question here is about the data category "Links". In our Easy Groups Transfer request to Groups.io the "Transfer Links" option was selected, and in the final transfer confirmation "Transfer Links" was acknowledged as one of the operations with an associated message further down in the report, "42 links were transferred. WARNING: Some links were not able to be transferred because of a bug in Yahoo's export system. You will need to manually review the links."

The thing is, In my Groups.io group UI, I don't even see anywhere where Links might be kept or copied to. I have searched in Group_Help, GMF_Help, the transfer FAQ and the online Help for the keyword "link", but nowhere in any of the returns have I found any clue about the final relative endpoint for transferred Links to be placed.

I apologize if this is right under my nose. But can anyone help point me in the right direction?

Source Y! group: https://groups.yahoo.com/neo/groups/darklands/info 
Links data source path:  https://groups.yahoo.com/neo/groups/darklands/links/all
Destination group: https://groups.io/g/darklands 
Links data destination path:  ???

Thanks for your time and assistance.
- Matt Wirkkala, Darklands group owner

Strange happenings

Janice
 

I was contacted by a member of my group.  She was concerned because she is not getting messages and can’t log in.  I checked the member list and she doesn’t show up under the address she gave me.  So, I tried to Direct Add her with the address she gave me.  My attempt was rejected and I was told she was already a member.  It is an msn.com address.  I looked under bouncing..not there...I tried Direct Add again...got rejected because she is already a member.  Searched membership two more times and she is not listed as a member.  I even searched for all msn.com members...she is not there.  What can I do next.  Should I contact Mark?

Janice B
New Statler Siblings

Re: Gmail problem

Bruce Bowman
 

On Thu, Nov 14, 2019 at 08:46 PM, Tarcila Fox wrote:
Can you tell me how to check on a group transfer that is not showing up.
Go to https://groups.io/yahootransfer. There should be a link for it below the "View Existing Transfer Status" label at lower right. Click on the link to get status of the transfer (red box at top of resulting page). If there are no links, you haven't started one.

See also https://groups.io/g/GroupManagersForum/message/23597

Bruce