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Re: Facebook integrations not working #bug #integration

jakkdaw
 

Thanks, Shal.
I tried removing the integration and then adding it again, and I couldn't do that, so it's obviously related to the other problem of not being able to add Facebook integrations.
I'll report it as a bug, as you suggested.


Re: Adding new FB Integrations - "That name does not appear to be the name of a Facebook Page"

jakkdaw
 

Yes I'm now having this problem. I already posted about the fact that I'm no longer getting Facebook integration messages. In order to try and sort it, I removed one of my integrations and then tried to add it back and it wouldn't let me. I got the same message as you. That was a Facebook page that had been working fine as an integration until 3 days ago.
I'm in the UK,  in case that's relevant.


Re: #howto #reply-to-group #reply-to-group #howto

 

Theo,

1. Messages in pending Many messages in pending becomes difficult. But
once a message is in the pending panel, the only way out appears to
be approve, reject or delete. There appears to be no way to move a
message to the messages panel.
Approve /is/ how you "move" a message from Pending to Messages. But if you're looking for a way to do that without having the message sent out to the members who receive email, no that's not a supported feature.

If you generally want replies to go to the message Sender and not the group, you can do that using the Reply To control in the Message Policies section of the group's Settings. But that will exclude the reply from the Messages pages as well.

Members who want to receive the first message in a new topic, but not the replies, can use the Message Selection option in the Advanced Preferences section of their Subscription to receive Following Only plus First Message Also. You can set that for individual members via the Members list. You can make it the default for new members via the Default Sub Settings tab in your group's Settings page.

I looked into setting up a replies@99999.groups.io type subgroup for
replies but could not get that going.
Subgroups work very much the same as primary groups, with only differences relating to membership requirements.

Possible solution: Special address in reply to moderators group or
special sender email address where members can see all the reply
messages.
I'm not at all clear on what you are trying to achieve. Maybe with further information I can make a better suggestion.

Shal


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Re: Facebook integrations not working #bug #integration

 

jakkdaw,

I have received no integration Facebook posts since 28th August on
either group. I usually receive around 6 a day, and I know that there
have been some posts on at least one of the Facebook pages.
There was a recent changelog entry which may relate.

INTERNAL: Updated Facebook API integration to use their latest
version.
https://groups.io/g/GroupManagersForum/message/18495

Has anyone else experienced this? Is there a known reason or solution,
or do I need to report it as a bug?
I don't use Facebook integrations, so I don't know whether this change should have fixed something or maybe broke something. Or maybe all you need to do is refresh or reestablish the integration somehow. Reporting it to support@groups.io might be the best option.

Shal


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Re: #howto #reply-to-group #reply-to-group #howto

Theo Armour
 

@Shal

I have started testing your thoughtful suggestions. Some findings:

  1. Using #noemail

I think I have the #noemail hashtag working properly using the https://999999.groups.io/g/main/edittag/ page

But as pointed out in https://groups.io/static/help

A hashtag has an effect only if placed on the first message in a topic, and will be applied to all messages within the topic. (Note that although it is possible to add a hashtag to the subject of an emailed reply by editing the subject, this has no effect;

  1. Messages in pending Many messages in pending becomes difficult. But once a message is in the pending panel, the only way out appears to be approve, reject or delete. There appears to be no way to move a message to the messages panel.

Possible solution: Special address in reply to moderators group or special sender email address where members can see all the reply messages. I looked into setting up a replies@99999.groups.io type subgroup for replies but could not get that going.

Anyway, I'm learning about groups.io slowly but surely and will keep plugging away.

Theo


Facebook integrations not working #bug #integration

jakkdaw
 

I own 2 groups, one which has 5 Facebook integrations and the other has 2. I have received no integration Facebook posts since 28th August on either group. I usually receive around 6 a day, and I know that there have been some posts on at least one of the Facebook pages.
Has anyone else experienced this? Is there a known reason or solution, or do I need to report it as a bug?
In case it is of any relevance,  I am in the UK.


Re: How do I UNmoderate members #moderation

 
Edited

Kathryn,

By the way Shal, this group was originally a move from Yahoo groups if
that makes a difference,
No, other than having copied each member's Posting Privileges during the transfer.

Otherwise as new members in Groups.io they would have started with Use Group Moderation Setting (no badge); or Override: New User Moderated (NuM, followed by a number) if your group's New Users Moderated box is checked.

and there never was an M or NuM badge, I only have the P
M could have been copied in, if any of your Yahoo Group members had that. But alas Yahoo Groups has no equivalent to the NuM badge.

Having (nearly) everyone set to P is a common misunderstanding among Yahoo Group owners/mods. Even there it isn't the best way to have a New
User Moderated group, using the group setting is. But because Y!G has no NuM privilege, it sets new members to M, and owners/mods commonly "unmoderate" the member by choosing "Override - posts are not moderated" rather than "Default Group Policy".

and a couple of B(ouce) badges.
Those would be members whose email address had likely gone bad before the transfer, but Y!G's bounce tracker long ago went flaky or broken, so that fact wasn't noted in their membership there.

Shal


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Re: Trying to get "No Email " hashtag to work #hashtags

Frances
 

Hi Theo,

Not sure what you are trying to do. For starters, see this thread from today.

Frances
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Re: Trying to get "No Email " hashtag to work #hashtags

 

Theo,

I have tried add the following hashtags to message subjects but the
new topic messages keep getting emailed out to all members
...
#noemail
#NoEmail
#No Email
It isn't the name that makes a hashtag suppress email distribution. It is a property of the hashtag.

Go to the Hashtag page in your group, pick the hashtag you want to use for this purpose and click its Edit button. Or use the Create Hashtag button at the bottom. By the way, Edit and Create are available only to group mods/owners.

On the Edit Hashtag page you'll find a wealth of properties to control topics with that hashtag in the Subject line. One of these is the No Email checkbox. Check that, then scroll to the bottom and click the Update Hashtag button.

Shal


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Re: How do I UNmoderate members #moderation

 

Kathryn,

That's the problem! The only thing checked under Spam Control is
Restricted Membership. There is no checkmark in either Moderated or
New Users Moderate, so I shouldn't be getting the emails to allow the
post.
There are many features which may force a message into the Pending list. I've started a page to describe it, but it is still a bit "under construction".
https://groups.io/g/GroupManagersForum/wiki/Message-Moderation

Still missing from that page is a description for Topic and Hashtag controls that send messages to the Pending list. Those have found to be the cause of "mystery" moderation in the past.

If the pending messages have any hashtags

I've even gone through all 131 members and the P for Can Post is
beside everyone's email address.
I generally recommend against that practice, preferring to leave members set to "Use Group Moderation Setting". That way the group's Moderated checkbox can be turned on as needed to quell a flame war or other disturbance in the group.

That said, maybe "Overide: not moderated" only overrides the group's Moderated checkbox, and not these other features. I'll have to check that to make sure my wiki page describes it correctly.

Shal


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Trying to get "No Email " hashtag to work #hashtags

Theo Armour
 

I have tried add the following hashtags to message subjects but the new topic messages keep getting emailed out to all members

I have tried created messages by email and in the groups.io message editor.

#noemail
#NoEmail
#No Email

What could I be doing wrong?


Re: How do I UNmoderate members #moderation

Kathryn Bassett
 

By the way Shal, this group was originally a move from Yahoo groups if that makes a difference, and there never was an M or NuM badge, I only have the P and a couple of B(ouce) badges.


Re: How do I UNmoderate members #moderation

Kathryn Bassett
 

That's the problem! The only thing checked under Spam Control is Restricted Membership. There is no checkmark in either Moderated or New Users Moderate, so I shouldn't be getting the emails to allow the post. I've even gone through all 131 members and the P for Can Post is beside everyone's email address. So there is still a problem looking for answers.


Re: How Do We Change The Settings For Group Emails

Frances
 

Charlotte,

If you want all emails to go to the sender only, go to Admin, Settings, scroll down to Message Policies. "Reply to" has a dropdown menu.
Be sure to click on Update Group at the foot of the page.

If you only want occasional emails tot go to the sender only, you can use the email footer in an email to Reply to Sender. Or from the group homepage, click to reply and then click Private (bottom right side).

Frances
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Re: How Do We Change The Settings For Group Emails

 

Charlotte,

How do we change the settings to only reply to the sender of the email
and not to the whole group?
On the Settings page (in the Admin group of links in the left column) scroll down to the Message Policies section. The control you want is "Reply To". From the drop-list select Sender. Don't forget to go to the very bottom of the page and click the Update Group button.

In the group's web interface this will change the default behavior of the Reply link so that it shows Reply to Sender instead of Reply to Group.

In email messages from the group it will change the Reply-To header field which tells the member's email interface where to send replies.

Shal


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Settings - Member Sync tab #settings

Frances
 

For some reason (error?), the Member Sync tab does not appear in Settings, just in the other tabs (default sub, cover photo, notices,  and export group data.

There are also two names - Member Sync (the tab label) and when you click on it, it says Service Sync.

Any reason that it doesn't appear on the main Settings page or should I send it to beta group that Mark monitors?

Frances
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How Do We Change The Settings For Group Emails

Charlotte Miller <Touchingheartss@...>
 

Hi,

How do we change the settings to only reply to the sender of the email and not to the whole group? Thank you so much!

Sincerely,
Charlotte Miller


Groups.io site updates #changelog

 

Hi all,

This week's change log:
https://beta.groups.io/g/main/message/22100


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


INTERNAL: Updated Facebook API integration to use their latest
version.
Maybe the cure (or the cause?) to Sarah's problem:
https://groups.io/g/GroupManagersForum/message/18481


Comments about these are welcome:

CHANGE: The email bounce returned when sending a message to a group
you're not subscribed to had a link to the /join page, which if you
are logged in, would bounce you to another page. Removed the /join
part of the URL.
API: Added googleloginstart and googleloginfinal endpoints.
API: Added facebookloginstart and facebookloginfinal endpoints.
NEW: Enterprise groups now support single sign-on (currently only by
Auth0, others by request).
API: New logout endpoint.
API BREAKING CHANGE: All POST endpoints now require a csrf field. The
new csrf_token in the login object should be used for this.
API BREAKING CHANGE: API endpoints have been moved to
https://groups.io/api/v1. The old endpoints will remain up for a
month.
API BREAKING CHANGE: The API is moving from Basic Authentication to a
cookie based authentication. The existing Basic Auth tokens will
continue to work until they expire.

Please call out any you find significant.

Shal


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Re: Invitation Emails #addmembers

Cyndi Law
 

Thank you, Shal! Works Great!


Re: Invitation Emails #addmembers

 

Cindy,

but the auto generated email says the person is invited by my email
address
I wrote:
Set your display name. I believe that will be used together with your email address.
Correction. Your Display Name will be used instead of your email address.

You can set your display name on a group-by-group basis from your group profile, which you can reach through a tab on the Subscription page in any group, or through the Identity page in your Account.

Shal


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