Date   
Re: Feature request GDPR compliance #membership

Chris Jones
 

On Wed, Jul 18, 2018 at 03:35 PM, <groupsio@...> wrote:
But I managed a groups io list where the committee have decided that in order to comply with GDRP every member must re-subscribe every 2 years.
Is there anything in the GDPR that points towards the above being a requirement?

I think I would argue that your committee has made a rod for its own back and is now looking for someone else (ultimately Mark) to provide a technical solution. Groups.io has its own Privacy Policy and Mark has taken / is taking specialised advice about what is necessary to keep Groups.io in compliance with the requirements of the GDPR, and AFAIK renewals every other year don't feature.

I'm far from certain that it is in any way reasonable for your committee to more or less mandate that Groups.io finds a technical solution to a problem that it itself has generated, particularly so given that there is no clear legal requirement behind your request.

I have found what I think is your group's website, and I notice that there is no sign of a "Privacy Policy" statement anywhere on it! What I did notice is that there are several photographs of people who I assume to be some of your members; did each and every one of them give you permission in writing to use their image(s) on your website, and how long does that permission remain valid?

(Another...)

Chris.

Re: graphics files

Glenn Glazer
 

On 7/18/2018 05:15, Bruce Bowman wrote:
On Wed, Jul 18, 2018 at 01:45 AM, Claire Tompkins wrote:
Can I add .tif and .png files?
TIF files will not render in most browsers and, when uncompressed, run into tens of MB, eating up group storage.

I ask my subscribers to stick with JPG, GIF and PNG. 
 
Bruce

Even in Thunderbird, TIF files show up as attachments and have to be opened using an external viewer.  Not recommended.

Best,

Glenn

[ad trimmed by moderator]

Feature request GDPR compliance #membership

groupsio@...
 

All,

Apologies if this has already been discussed or indeed this is the incorrect place for new feature requests. But I managed a groups io list where the committee have decided that in order to comply with GDRP every member must re-subscribe every 2 years.

After the issues getting people to subscribe in the first place I can see this being a nightmare!

My idea of a feature request is to have an extra field with a date that the acceptance with GDRP was declared for each member. Then have a function where the list sends a URL to each member and by clicking on this the field is updated.

Then have a feature where members people with out of date acceptances can be emailed to remind them to do so. (Allow for specific text to be entered).

Finally a feature to remove all members with out of date acceptances from the list.

Apologies if this has already been raised or indeed it's the incorrect place. The list was created December 2016 so time left!

Thanks,

Chris


Re: graphics files

Bruce Bowman
 

On Wed, Jul 18, 2018 at 01:45 AM, Claire Tompkins wrote:
Can I add .tif and .png files?
TIF files will not render in most browsers and, when uncompressed, run into tens of MB, eating up group storage.

I ask my subscribers to stick with JPG, GIF and PNG. 
 
Bruce
--
The system Help is your friend.  https://groups.io/static/help

Re: Limit to number of messages transferred from Yahoo Groups?

Duane
 

The messages don't use any of the available storage.  The list of the items that do is at https://groups.io/static/pricing#what-is-counted-towards-the-storage-limits-for-my-group.  Attachments aren't copied.  Mark recently introduced a 100,000 message limit for transfers to free groups.  For more than than, you'd have to upgrade to a Premium group for a year, but could downgrade after that.

Duane
--
Help: https://groups.io/static/help
GMF's Wiki: https://groups.io/g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: https://groups.io/static/pricing#frequently-asked-questions

has something changed in font size on the pending msgs pg?

Ruthie Levi
 

all of a sudden i cannot view the sender’s email address. the field for the subject line has gotten much larger, edging out the rest of the pg. i do not want to change the font size of the entire browser to get this back into view.

 

thanks for your advice,

 

ruthie levi

“teaneckshuls” group name

 

Limit to number of messages transferred from Yahoo Groups?

Peter Cook
 

I have a Yahoo group going since 2007, probably about 30,000 messages, most of them without attachments.  Is it feasible for the groups.io folks to transfer these to a new groups.io group?  Any sense of how much storage space that would require, for example greater than one GB?

Thank you
Peter

Re: Not getting calendar reminders

 

Shawn,

It is showing up in the calendar at the correct time, there is simply
no reminder in email or in the messages list.
I'm out of ideas.

Note that I am having the exact same problem in 2 different groups.
If you want to try for three you can set one up identically in my test group, maybe that way we can spot what's different.
https://shalstest.groups.io/g/main

Shal



--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: graphics files

 

Claire,

Can I add .tif and .png files? Is there someplace that has guidelines
for what types of files can be uploaded?
I'm not aware of any restrictions on the types of files that can be uploaded to the group's Photos or Files sections.

In Photos .png files definitely work, but .tif is a very flexible format so while the file will likely upload, it may not be viewable without downloading.

Shal


--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

graphics files

eclairedelune@...
 

Can I add .tif and .png files? Is there someplace that has guidelines for what types of files can be uploaded?

Thanks,
Claire

Re: bounced emails

Jim Higgins
 

Sandra,

The Spectrum tech:

1) Is lying thru his/her teeth
or
2) Was too lazy to check to see if the problem really exists.
or
3) Checked for a block ONLY on friedbergfriends@groups.io rather than everything from Groups.io.

The tech I called confirmed a system wide issue. The issue is with Spectrum, not with Groups.io. In short, Spectrum is being stupid.

Jim H



Received from Sandra Pickens-Gmail at 7/17/2018 11:10 PM UTC:

So I just spent an hour on the phone with spectrum (triad.rr.com) who tells me they are not blocking <mailto:friedbergfriends@groups.io>friedbergfriends@groups.io. So 72 members of my group are getting bounced and not receiving or able to send a message to this group. I really do not want to move back to yahoogroups but it worked until I moved here.

Sandra Pickens

[excess quote trimmed by moderator]

Re: bounced emails

 

Sandra,

So I just spent an hour on the phone with spectrum (triad.rr.com) who tells me they are not blocking friedbergfriends@groups.io.   

​It is technically true that they are not blocking groups.io, they're delaying messages instead (greylisting, as mentioned to Jim).​

Perhaps more pertinently, while the Sender (envelope-from) is Groups.io, the From address (header-from) of those messages are (for the most part) that of the posting member. That may be a factor, it has been known to cause some Microsoft-based services to outright reject messages from Groups.io (especially when the message is being returned to the member who posted it).

So 72 members of my group are getting bounced and not receiving or able to send a message to this group.  I really do not want to move back to yahoogroups  but it worked until I moved here.

​You have to do what's in the best interests of your group, of course. I would recommend giving the situation a few more days to see if Mark can resolve it. I'd probably also be telling the affected members that perhaps they would enjoy using a more reliable email service.


I know that may sound snarky or glib, but it is based in personal experience. Years ago I had this same problem (greylisting) with Verizon as my email service delaying messages from Yahoo Groups. Sometimes the delay would be long enough that Y!Groups would count the message as bounced and I'd never get it. As a mod for several groups I found this intolerable and switched email services. Ultimately I fired Verizon as my ISP as well, giving my business to a competitor with faster speeds, lower prices, and (at that time) no shenanigans with my inbound email.


Shal




--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: bounced emails

 

Jim,

They told me Groups.io needed to call them and request removal of the block/delay and I sent the number to do that to Mark via the "Support" email address.

​Good, I hope that helps.
That business of delaying and creating a big backlog that's finally accepted doesn't make much sense to me, but that's what RR/Spectrum are doing.

​It is a (dubious in my opinion) anti-spam technique called greylisting. The theory is that spambots won't retry.​

It may be fine when you're service is receiving scattershot spam from all over the place. But if you can identify a bulk sender, such as a mailing list service, it makes no sense to me to increase the workload on your servers and theirs, and decrease the satisfaction of your mutual customers, by continuing to defer their messages. Either block the service outright or pass it.

I think it's a case of Google and Yahoogroups are "too big to block" and Groups.io isn't... yet.

​Indeed. I suppose Groups.io does not yet represent enough traffic into their service to be concerned about the extra load. And if it means a few hundred users decide to switch to one of their competitors, eh, no big deal.
​Shal​


--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: bounced emails

Sandra Pickens-Gmail
 

So I just spent an hour on the phone with spectrum (triad.rr.com) who tells me they are not blocking friedbergfriends@groups.io.    So 72 members of my group are getting bounced and not receiving or able to send a message to this group.  I really do not want to move back to yahoogroups  but it worked until I moved here.

 

Sandra Pickens

 

-----Original Message-----
From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Shal Farley
Sent: Tuesday, July 17, 2018 2:36 AM
To: GroupManagersForum@groups.io
Subject: Re: [GMF] bounced emails

 

Sandra,

 

> Most of the problem emails are @triad.rr.com   the others seem to be

> @abusinessname

 

Just in case it wasn't you that reported this to support, apparently the problem with those particular email services is affecting many Groups.io users.

https://beta.groups.io/g/main/message/17719

 

Mark is asking that users of those services complain to their service directly, he's been unable to reach those services himself.

 

Shal

 

 

--

Help: https://groups.io/static/help

More Help: https://groups.io/g/GroupManagersForum/wiki

Even More Help: Search button at the top of Messages list

 

 

Re: bounced emails

Jim Higgins
 

I was probably the first to contact Groups.io support because a pending subscription notice wasn't received at home. It was several days old when I found it via the web.

Not sure where most of the problem is, but @sc.rr.com is affected and the RR/Spectrum tech I spoke with suggested it was system-wide.

It would probably be good for folks to call RR/Spectrum (877) 566-4892 if for no other reason than to get their attention about doing something stupid. If "too much mail" is causing them a problem they need to upgrade their servers.

They told me Groups.io needed to call them and request removal of the block/delay and I sent the number to do that to Mark via the "Support" email address.

Meanwhile, we should be getting the mail in question, but it's probably going to come in in big batches because they're delaying the mail by telling Groups.io to try again later, then finally accepting the backlog later. That business of delaying and creating a big backlog that's finally accepted doesn't make much sense to me, but that's what RR/Spectrum are doing.

I think it's a case of Google and Yahoogroups are "too big to block" and Groups.io isn't... yet.

Jim H



Received from Shal Farley at 7/17/2018 06:36 AM UTC:

Sandra,

Most of the problem emails are @triad.rr.com the others seem to be
@abusinessname

Just in case it wasn't you that reported this to support, apparently the problem with those particular email services is affecting many Groups.io users.
https://beta.groups.io/g/main/message/17719

Mark is asking that users of those services complain to their service directly, he's been unable to reach those services himself.

Shal

Re: How to send a Member Notice . . .

 

Paul,

(And I could not figure out a way to use the Calendar for doing this, but I'll snoop around that some more.)

​I wrote:
The only way to schedule a message, other than the Group Guidelines, is to use a calendar event. See:
https://groups.io/g/GroupManagersForum/message/3749 and
https://groups.io/g/GroupManagersForum/message/4264

Shal​



--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Couple Of Questions, Email And Something Else

 

Jeff,

I don't want to turn of notifications of new member nor when another first post needs approval.  If I disable the daily notifications will it stop those notices ?

No.

The Email Delivery choices only refer to normal group postings. Scroll down to the bottom of your Subscription page to see the checkboxes for Notifications and the options for Owner Email.

My other question is, from what I've seen, groups.io is not in any way limited to electronics. some would like to discuss some politics, food or whatever else.

Correct.

As a group owner you decide what content is suitable for your group. Some of my groups are very tightly focused (my PTA group), others we talk about nearly anything (my classmate group). 

So it isn't surprising that in Groups.io's directory you'll find groups on all sorts of topics:
https://groups.io/search

I mean except maybe how to overthrow the government or something like that, which I would never do. (we keep quiet about such things lol) I wouldn't do anything even slightly illegal here.

Best not:

You are being
        monitored

Shal


--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Dividing Access with a Group #howto #subgroups #split

 

Andrew,

Our company has subscribers and then we have people who are interested in subscribing. For the people who are interested in subscribing, I don't want them to see all the subscriber messages, but if they do post, I'd like for subscribers to be able to respond. So, in the end, I want them to participate, just not have access to all of the subscriber conversations.

​I think the only way to have them unable to use the Messages page to read messages is to not subscribe them to the group. Then you can check Allow Non Subscribers to Post in the Message Policies section of your group's Settings page. This will force moderation on all of their postings, a necessary precaution to keep out spam from non-subscribers.

Then you would also want to select Sender or Group and Sender in the Reply To control so that member replies go back to them. Unfortunately that will also affect members' replies to each other. I don't see a way around that.

The other option, if it would be acceptable for these "type 2" subscribers to see each other's messages, would be to include them in the primary group, but not in a subgroup devoted to the type 1 subscribers. The type 1 subscribers could converse privately in the subgroup, and the type 1 subscribers could answer type 2 posts in the primary group.

That would be a little like the "member" versus "board" structure I have in my PTA group, where all PTA members are members of the primary group, but only the elected board members are members of the "board" subgroup.

​Shal


--
Help: https://groups.io/static/help
More Help: https://groups.io/g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Couple Of Questions, Email And Something Else

Jeff Urban
 

I own a group. Now instead of constant emails I get a daily summary. Well I come here every day and check the groups I am in. I don't really need the email every day so I am thinking of turning it off. I don't want to turn of notifications of new member nor when another first post needs approval.  If I disable the daily notifications will it stop those notices ? They are really not a big problem, I just like to keep my inbox clean. So if I disable the daily mail, do I disable the notifications I should get as the owner ?

My other question is, from what I've seen, groups.io is not in any way limited to electronics. some would like to discuss some politics, food or whatever else. Anything aboout politics would of course have strict rules and have to be tightly moderated, but am I right in assuming that any topic is OK ? I mean except maybe how to overthrow the government or something like that, which I would never do. (we keep quiet about such things lol) I wouldn't do anything even slightly illegal here.

So, those are my questions de jure.

Thanks for your time.

Re: How to send a Member Notice . . .

Bob Bellizzi
 

We  also have calendar reminders and info blasts that go out periodfically, some every month, others every two weeks.
Our Board of Directors' meeting reminder also get sent this way.
No problems with calendar.  Just a complex function to learn.
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation