Member's emails keep bouncing, even after she changed to new email


Janie
 

i.e. when her emails started bouncing back, she went in groups.io and changed that email to a different one. Yet somehow, groups.io still thinks it's her other bounced email and back they come to her, even with her sign up with new email. 

Ideas?

Join GroupManagersForum@groups.io to automatically receive all group messages.