On Sun, Sep 20, 2020 at 11:18 AM, Frank Lekens wrote:

How does Groups.io work in terms of support, anyway? Is there a helpdesk,<snip>

Yes; try support@groups.io

a support group, other than this one?

This is a peer to peer group with no official standing. There is also this group: https://groups.io/g/Group_Help

Who takes care of the technical side of things?

Support, as detailed above.

What to do?

Be patient in the first instance,and perhaps try to keep this topic in a single thread rather than the two it has become.

Should I just give up on Groups.io?

No.

Chris