K3S parts availability???


Fred-K0FG
 

How long has the K3S been discontinued?   Or has it been discontinued?   Is it obsolete?   I have a K3 and a K3s.   The K3S recently took a surge during a storm that wiped out the KIO3B USB connectivity function.   Replacement parts are not available.   I am on a list to get one, if/when they decide to make more.   Do I just give up on the K3S?   Are they just pushing the K4.   Customer support did not say they don't have the parts in stock, they just said to put your name on the list so if they decide to make more they will let you know.  No estimated date of when they will even make the decision, let alone make the parts?   It all depends on demand???   Does not sound very comforting to me.    Yeah, I am very disappointed.
Fred, K0FG


Drew Vonada-Smith K3PA
 

Fred,

The K3S was discontinued quite a while ago, just before the K4 hit the streets.

Did Elecraft say they did not have KIO3 boards to sell you, or that they could not service the radio?  I see no reason they would need a board swap if they service it, they should be able to troubleshoot to component level.  

If they really are not servicing K3s because of no longer producing full boards, I think many of us will be concerned.  Please clarify. 

73,

Drew K3PA


Jim - N4ST
 

I was offered a PA upgrade on my factory K3S a couple of years ago to improve 6M performance.

Earlier this year I decided to go ahead and get the upgrade, but was told it was no longer available.

 

____________

73,

Jim – N4ST

 

 

From: Elecraft-K3@groups.io <Elecraft-K3@groups.io> On Behalf Of Fred-K0FG
Sent: Tuesday, November 3, 2020 21:26
To: Elecraft-K3@groups.io
Subject: [Elecraft-K3] K3S parts availability???

 

How long has the K3S been discontinued?   Or has it been discontinued?   Is it obsolete?   I have a K3 and a K3s.   The K3S recently took a surge during a storm that wiped out the KIO3B USB connectivity function.   Replacement parts are not available.   I am on a list to get one, if/when they decide to make more.   Do I just give up on the K3S?   Are they just pushing the K4.   Customer support did not say they don't have the parts in stock, they just said to put your name on the list so if they decide to make more they will let you know.  No estimated date of when they will even make the decision, let alone make the parts?   It all depends on demand???   Does not sound very comforting to me.    Yeah, I am very disappointed.
Fred, K0FG


Dave (NK7Z)
 

This is an interesting thread... I hope Elecraft speaks up soon...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 5:50 AM, Jim - N4ST wrote:
I was offered a PA upgrade on my factory K3S a couple of years ago to improve 6M performance.
Earlier this year I decided to go ahead and get the upgrade, but was told it was no longer available.

____________
73,
Jim – N4ST
*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> *On Behalf Of *Fred-K0FG
*Sent:* Tuesday, November 3, 2020 21:26
*To:* Elecraft-K3@groups.io
*Subject:* [Elecraft-K3] K3S parts availability???
How long has the K3S been discontinued?   Or has it been discontinued?  Is it obsolete?   I have a K3 and a K3s.   The K3S recently took a surge during a storm that wiped out the KIO3B USB connectivity function.   Replacement parts are not available.   I am on a list to get one, if/when they decide to make more.   Do I just give up on the K3S?  Are they just pushing the K4.   Customer support did not say they don't have the parts in stock, they just said to put your name on the list so if they decide to make more they will let you know.  No estimated date of when they will even make the decision, let alone make the parts?   It all depends on demand???   Does not sound very comforting to me.    Yeah, I am very disappointed.
Fred, K0FG


Mel Marcus
 

The K3S did not use a KIO3 board but rather a K3IOB board. This is the one with the USB interface.

Mel
NE9A

-------- Original Message --------
Subject: Re: [Elecraft-K3] K3S parts availability???
From: "Drew Vonada-Smith K3PA" <drew@...>
Date: Thu, November 05, 2020 6:45 am
To: Elecraft-K3@groups.io

Fred,

The K3S was discontinued quite a while ago, just before the K4 hit the streets.

Did Elecraft say they did not have KIO3 boards to sell you, or that they could not service the radio?  I see no reason they would need a board swap if they service it, they should be able to troubleshoot to component level.  

If they really are not servicing K3s because of no longer producing full boards, I think many of us will be concerned.  Please clarify. 

73,
Drew K3PA


David Box
 

I think Elecraft has addressed this with the K3/K3S options pre-order interest form where they are asking you to let them know what mods/upgrades you need in order for them to put together a production run.

<https://elecraft.com/pages/k3-k3s-options-interest-form>

Let them know so that they can do a run, if it is not on the sheet let support know and they might add it.

de Dave K5MWR

On 11/5/2020 07:53, Dave Cole wrote:
This is an interesting thread...  I hope Elecraft speaks up soon...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 5:50 AM, Jim - N4ST wrote:
I was offered a PA upgrade on my factory K3S a couple of years ago to improve 6M performance.

Earlier this year I decided to go ahead and get the upgrade, but was told it was no longer available.



____________

73,

Jim – N4ST

*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> *On Behalf Of *Fred-K0FG
*Sent:* Tuesday, November 3, 2020 21:26
*To:* Elecraft-K3@groups.io
*Subject:* [Elecraft-K3] K3S parts availability???

How long has the K3S been discontinued?   Or has it been discontinued?    Is it obsolete?   I have a K3 and a K3s.   The K3S recently took a surge during a storm that wiped out the KIO3B USB connectivity function.   Replacement parts are not available.   I am on a list to get one, if/when they decide to make more.   Do I just give up on the K3S?    Are they just pushing the K4.   Customer support did not say they don't have the parts in stock, they just said to put your name on the list so if they decide to make more they will let you know.  No estimated date of when they will even make the decision, let alone make the parts?   It all depends on demand???   Does not sound very comforting to me.    Yeah, I am very disappointed.
Fred, K0FG





Dave (NK7Z)
 

I am not sure that addresses the issue of things breaking, and needing a replacement... More it appears to address the needs for updates to non updated K3x line.

If Elecraft is doing component level replacement to the K3 in the event of failures, then there is really no issue here for me...

I understand that when a radio is discontinued, boards will become more and more difficult to get.

I sent my K3 in to Elecraft about a month prior to the discontinuance of the K3s, (blind luck, and a bit of paranoia about just this issue), being announced, and had all updates added I could afford, which pretty well filled out the radio, as it was pretty loaded to start with. So for me, I am only worried about things that break being repaired.

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 7:22 AM, David Box wrote:
I think Elecraft has addressed this with the K3/K3S options pre-order interest form where they are asking you to let them know what mods/upgrades you need in order for them to put together a production run.
<https://elecraft.com/pages/k3-k3s-options-interest-form>
Let them know so that they can do a run, if it is not on the sheet let support know and they might add it.
de Dave K5MWR
On 11/5/2020 07:53, Dave Cole wrote:
This is an interesting thread...  I hope Elecraft speaks up soon...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 5:50 AM, Jim - N4ST wrote:
I was offered a PA upgrade on my factory K3S a couple of years ago to improve 6M performance.

Earlier this year I decided to go ahead and get the upgrade, but was told it was no longer available.



____________

73,

Jim – N4ST

*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> *On Behalf Of *Fred-K0FG
*Sent:* Tuesday, November 3, 2020 21:26
*To:* Elecraft-K3@groups.io
*Subject:* [Elecraft-K3] K3S parts availability???

How long has the K3S been discontinued?   Or has it been discontinued?    Is it obsolete?   I have a K3 and a K3s.   The K3S recently took a surge during a storm that wiped out the KIO3B USB connectivity function.   Replacement parts are not available.   I am on a list to get one, if/when they decide to make more.   Do I just give up on the K3S?    Are they just pushing the K4.   Customer support did not say they don't have the parts in stock, they just said to put your name on the list so if they decide to make more they will let you know.  No estimated date of when they will even make the decision, let alone make the parts?   It all depends on demand???  Does not sound very comforting to me.    Yeah, I am very disappointed.
Fred, K0FG






Bob Novas
 

I'm interested too. My Drake C-line from 1972 still operates FB, and I'm fully able to fix it when it dies. Folks with Collins S-lines also have forever radios. I doubt I can say that about my K3S. What attracted me to the K3S was the modularity - the idea that if something failed, you could swap out a board, or, if an improvement came along, you could swap in an improvement. (I thought I remembered reading that was the promise of the K3s Mixer PCB - it was replaceable as improvements became available. But I can't find that statement anywhere.) But the idea that the K3s could become a paperweight is dismaying. Bob - W3DK

-----Original Message-----
From: Elecraft-K3@groups.io [mailto:Elecraft-K3@groups.io] On Behalf Of Dave Cole
Sent: Thursday, November 05, 2020 8:54 AM
To: Elecraft-K3@groups.io
Subject: Re: [Elecraft-K3] K3S parts availability???

This is an interesting thread... I hope Elecraft speaks up soon...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 5:50 AM, Jim - N4ST wrote:
I was offered a PA upgrade on my factory K3S a couple of years ago to
improve 6M performance.

Earlier this year I decided to go ahead and get the upgrade, but was
told it was no longer available.



____________

73,

Jim – N4ST

*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> *On Behalf Of
*Fred-K0FG
*Sent:* Tuesday, November 3, 2020 21:26
*To:* Elecraft-K3@groups.io
*Subject:* [Elecraft-K3] K3S parts availability???

How long has the K3S been discontinued? Or has it been discontinued?
Is it obsolete? I have a K3 and a K3s. The K3S recently took a
surge during a storm that wiped out the KIO3B USB connectivity
function. Replacement parts are not available. I am on a list to get
one, if/when they decide to make more. Do I just give up on the K3S?
Are they just pushing the K4. Customer support did not say they
don't have the parts in stock, they just said to put your name on the
list so if they decide to make more they will let you know. No
estimated date of when they will even make the decision, let alone make
the parts? It all depends on demand??? Does not sound very
comforting to me. Yeah, I am very disappointed.
Fred, K0FG


bill steffey NY9H
 

you should have kept that navigator !!!!

cool radio even with parts availability problems//

On 11/5/2020 10:40 AM, Bob Novas via groups.io wrote:
I'm interested too. My Drake C-line from 1972 still operates FB, and I'm fully able to fix it when it dies. Folks with Collins S-lines also have forever radios. I doubt I can say that about my K3S. What attracted me to the K3S was the modularity - the idea that if something failed, you could swap out a board, or, if an improvement came along, you could swap in an improvement. (I thought I remembered reading that was the promise of the K3s Mixer PCB - it was replaceable as improvements became available. But I can't find that statement anywhere.) But the idea that the K3s could become a paperweight is dismaying. Bob - W3DK

-----Original Message-----
From: Elecraft-K3@groups.io [mailto:Elecraft-K3@groups.io] On Behalf Of Dave Cole
Sent: Thursday, November 05, 2020 8:54 AM
To: Elecraft-K3@groups.io
Subject: Re: [Elecraft-K3] K3S parts availability???

This is an interesting thread... I hope Elecraft speaks up soon...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 11/5/20 5:50 AM, Jim - N4ST wrote:
I was offered a PA upgrade on my factory K3S a couple of years ago to
improve 6M performance.

Earlier this year I decided to go ahead and get the upgrade, but was
told it was no longer available.



____________

73,

Jim – N4ST

*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> *On Behalf Of
*Fred-K0FG
*Sent:* Tuesday, November 3, 2020 21:26
*To:* Elecraft-K3@groups.io
*Subject:* [Elecraft-K3] K3S parts availability???

How long has the K3S been discontinued? Or has it been discontinued?
Is it obsolete? I have a K3 and a K3s. The K3S recently took a
surge during a storm that wiped out the KIO3B USB connectivity
function. Replacement parts are not available. I am on a list to get
one, if/when they decide to make more. Do I just give up on the K3S?
Are they just pushing the K4. Customer support did not say they
don't have the parts in stock, they just said to put your name on the
list so if they decide to make more they will let you know. No
estimated date of when they will even make the decision, let alone make
the parts? It all depends on demand??? Does not sound very
comforting to me. Yeah, I am very disappointed.
Fred, K0FG








--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus


Dan Roberts
 

Oh, it is so easy to criticize an equipment manufacturer that is at the mercy of literally hundreds of component manufacturers.  Having been in the equipment manufacturing business, I think the folks are doing a pretty good job at supporting their equipment.

 

As to that 1960’s vintage Collins gear…how about a replacement meter, power transformer, PTO, and on and on.  Yes, you can still get NOS tubes on eBay, but not single brand new, made in the USA, tube.  S-Line gear was semi-revolutionary back then, but quite crude when compared to today’s equipment from all manufacturers, let alone Elecraft.  Oh, yes…what’s the phone number for Collins Radio’s ham radio equipment service department?  I can’t seem to find it.

 

Dan – K9DR

 

 

 


Fred-K0FG
 

The service rep told me to fill out the form that would be an indicator to Elecraft that a part is needed, being the KIO3B board.   If and wnen they received enough requests then Elecraft would order the parts and make a run of those boards and then they would send an email to those on the list telling them that the board is available and they could then order it.

But the KIO3B board is listed under the available parts order sheet.    I'm waiting, about 3 days now, for a service tech to help me decide just what I need to order, the KIO3B board comes in 3 different pieces and I'm not sure just how much of it was damaged so I asked for a little guidance to determine what I need.   The main board it $275, and the other two boards are I believe $75 and $70, or somewhere in that range.   When the service tech responds, and I can determine what I need I will try to order the correct board/boards.

I have a K3 and a K3S, P3, KAT500, KPA500.   As in this case when a part is damaged does that mean they are paper weights?   Someone responded that the K3S became obsolete when the K4 started shipping.   Just how many K4s have been shipped?   What if I don't want or need the functionality of the K4?   I guess I will have to spend $4000 for a radio I don't need because I cannot get parts for an otherwise perfectly good radio????   Sounds good if you are selling radios.   Not so good if you are an end user just trying to enjoy what you invested in a few years ago.

Please don't misunderstand my concern here.   I'm not anti Elecraft, in fact I love my Elecraft equipment.   And I'm not trying to create resentment or unhappiness with Elecraft.   I'm just trying to understand where us users stand with regard to keeping our radios repaired and working to the excellent standards that we have always enjoyed from Elecraft equipment.

Please Elecraft, tell me that I can depend on Elecraft into the future to keep my old radios up and running.

Fred, K0FG


Mark Morin
 

Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


Michael Mickelson
 

It is heartening to see that Elecraft is researching what parts might be in demand for the K3 and K3S.  I purchased my K3,P3, KPA500 and KAT500  about 10 years ago.  It goes without saying it is the best radio I have ever had, not that I have any experience with some of the high end radios made by the big three.  I know that there is anxiety over the ability to continue to repair and replace vital parts for these Elecraft radios.  But I wonder how long Yaesu, Kenwood, Icom, etc repair and provide spare parts for their legacy radios? It is not surprising that Elecraft has to decide to end support at some level.  I perhaps have one more radio upgrade in my future...maybe a K4. 

de Mike KD8DZ

On Fri, Nov 6, 2020 at 9:30 AM Mark Morin <mark@...> wrote:
Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 



--
Michael Mickelson
J. Reid Anderson Professor of Physics and Astronomy, emeritus
Denison University
740-587-0687 H
740-644-1238 M
 


Lyn Norstad
 

What is the policy of other manufacturers in the ham market today?  (Not that Elecraft should be guided by contemporaries who may be perceived - rightly or wrongly - as ‘lesser’ - but still … ).

 

Back in the Collins/Drake/Hallicrafters heydays, most (“most …”) parts were standard and interchangeable.  Not so much today.  First of all, how many current hams are likely to do extensive board level repairs with tiny little SMDs?  And how many of the parts used in today’s SDRs are custom (ASICs, FPGAs, displays, etc.)?  Can you source your own parts?  A few, but not many.

 

So, what policies do Icom, Kenwood, Flex, etc. have in place re: replacement parts and modules for discontinued models?  And for how long?

 

I see this as a much bigger concern now than it was 50 years ago.

 

73

Lyn, W0LEN

 

 

From: Elecraft-K3@groups.io [mailto:Elecraft-K3@groups.io] On Behalf Of Mark Morin
Sent: Friday, November 06, 2020 8:30 AM
To: Elecraft-K3@groups.io
Subject: Re: [Elecraft-K3] K3S parts availability???

 

Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


KE1F Lou
 

I had my K3 fully upgraded and Elecraft returned the original board with my K3. Now I have my "spare parts" inventory.

My question is to find out which other boards should I have in my K3 inventory to round out my spare stock? Your suggestion would be appreciated. Elecraft?

73, Lou KE1F

PS: Components used to be available for 10 or more years because these components were used by several manufacturers in new and old products such as 0.01uF capacitor. Today we are talking about sub-assemblies, contain hundreds of components and used by 1 manufacturer. 

On 11/6/2020 10:29 AM, Michael Mickelson wrote:
It is heartening to see that Elecraft is researching what parts might be in demand for the K3 and K3S.  I purchased my K3,P3, KPA500 and KAT500  about 10 years ago.  It goes without saying it is the best radio I have ever had, not that I have any experience with some of the high end radios made by the big three.  I know that there is anxiety over the ability to continue to repair and replace vital parts for these Elecraft radios.  But I wonder how long Yaesu, Kenwood, Icom, etc repair and provide spare parts for their legacy radios? It is not surprising that Elecraft has to decide to end support at some level.  I perhaps have one more radio upgrade in my future...maybe a K4. 

de Mike KD8DZ

On Fri, Nov 6, 2020 at 9:30 AM Mark Morin <mark@...> wrote:
Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


--
Michael Mickelson
J. Reid Anderson Professor of Physics and Astronomy, emeritus
Denison University
740-587-0687 H
740-644-1238 M
 


Bob McGraw - K4TAX
 

I think you identified the issue “ If you are able to repair it yourself”. If you had to send your Drake or Collins to the factory, where would you be? At least with Elecraft factory repair is still available. Once depleted service parts and factory service then we will be in the same situation as with Drake and Collins. Unless one can repair it themselves.

Yes these radios are much more complex. Thus our repair skill and knowledge must advance likewise. That’s not going to be easy. Surface mount skills and digital diagnostics required.

73
Bob, K4TAX


Gerard <scanneg@...>
 

I think Elecraft are really cheeky what I would call abandoning their last product to profit on the next.  I think it is bordering on bullying and not business like to dismiss a recent previous product, like the K3s.
What a croc of shit!

On Fri 6 Nov 2020, 16:53 KE1F Lou, <lmecseri@...> wrote:

I had my K3 fully upgraded and Elecraft returned the original board with my K3. Now I have my "spare parts" inventory.

My question is to find out which other boards should I have in my K3 inventory to round out my spare stock? Your suggestion would be appreciated. Elecraft?

73, Lou KE1F

PS: Components used to be available for 10 or more years because these components were used by several manufacturers in new and old products such as 0.01uF capacitor. Today we are talking about sub-assemblies, contain hundreds of components and used by 1 manufacturer. 

On 11/6/2020 10:29 AM, Michael Mickelson wrote:
It is heartening to see that Elecraft is researching what parts might be in demand for the K3 and K3S.  I purchased my K3,P3, KPA500 and KAT500  about 10 years ago.  It goes without saying it is the best radio I have ever had, not that I have any experience with some of the high end radios made by the big three.  I know that there is anxiety over the ability to continue to repair and replace vital parts for these Elecraft radios.  But I wonder how long Yaesu, Kenwood, Icom, etc repair and provide spare parts for their legacy radios? It is not surprising that Elecraft has to decide to end support at some level.  I perhaps have one more radio upgrade in my future...maybe a K4. 

de Mike KD8DZ

On Fri, Nov 6, 2020 at 9:30 AM Mark Morin <mark@...> wrote:
Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


--
Michael Mickelson
J. Reid Anderson Professor of Physics and Astronomy, emeritus
Denison University
740-587-0687 H
740-644-1238 M
 


Gerard <scanneg@...>
 

I have a K3, a K3s, two P3s.  You think these cowboys shud be allowed to walk away for support in light of profit.  Stinks like Trump!


On Fri 6 Nov 2020, 17:35 Gerard via groups.io, <scanneg=gmail.com@groups.io> wrote:
I think Elecraft are really cheeky what I would call abandoning their last product to profit on the next.  I think it is bordering on bullying and not business like to dismiss a recent previous product, like the K3s.
What a croc of shit!

On Fri 6 Nov 2020, 16:53 KE1F Lou, <lmecseri@...> wrote:

I had my K3 fully upgraded and Elecraft returned the original board with my K3. Now I have my "spare parts" inventory.

My question is to find out which other boards should I have in my K3 inventory to round out my spare stock? Your suggestion would be appreciated. Elecraft?

73, Lou KE1F

PS: Components used to be available for 10 or more years because these components were used by several manufacturers in new and old products such as 0.01uF capacitor. Today we are talking about sub-assemblies, contain hundreds of components and used by 1 manufacturer. 

On 11/6/2020 10:29 AM, Michael Mickelson wrote:
It is heartening to see that Elecraft is researching what parts might be in demand for the K3 and K3S.  I purchased my K3,P3, KPA500 and KAT500  about 10 years ago.  It goes without saying it is the best radio I have ever had, not that I have any experience with some of the high end radios made by the big three.  I know that there is anxiety over the ability to continue to repair and replace vital parts for these Elecraft radios.  But I wonder how long Yaesu, Kenwood, Icom, etc repair and provide spare parts for their legacy radios? It is not surprising that Elecraft has to decide to end support at some level.  I perhaps have one more radio upgrade in my future...maybe a K4. 

de Mike KD8DZ

On Fri, Nov 6, 2020 at 9:30 AM Mark Morin <mark@...> wrote:
Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


--
Michael Mickelson
J. Reid Anderson Professor of Physics and Astronomy, emeritus
Denison University
740-587-0687 H
740-644-1238 M
 


Ken K6MR
 

The elephant in the room for repair is going to be firmware.  Most of the parts in a K3 are off the shelf, including the microprocessors.  But without the firmware, you have a brick.  Surface mount repair is relatively easy with the new extremely cheap rework tools from China.  I’ve removed and replaced 100 pin TQFP devices without any problem.  But acquiring the part is 1% of the work.  Unless we can somehow get the parts programmed we are out of luck.

 

Ken K6MR

 

From: Bob McGraw - K4TAX
Sent: Friday, November 6, 2020 08:15
To: Elecraft-K3@groups.io
Subject: Re: [Elecraft-K3] K3S parts availability???

 

I think you identified the issue “ If you are able to repair it yourself”.  If you had to send your Drake or Collins to the factory, where would you be?   At least with Elecraft factory repair is still available.  Once depleted service parts and factory service then we will be in the same situation as with Drake and Collins.  Unless one can repair it themselves.

Yes these radios are much more complex.  Thus our repair skill and knowledge must advance likewise.  That’s not going to be easy.  Surface mount skills and digital diagnostics required.

73
Bob, K4TAX




 


Gerard <scanneg@...>
 

I'd dump the whole shit in the morning and go Yaesu.  Bloodsuckers.


On Fri 6 Nov 2020, 17:44 Gerard via groups.io, <scanneg=gmail.com@groups.io> wrote:
I have a K3, a K3s, two P3s.  You think these cowboys shud be allowed to walk away for support in light of profit.  Stinks like Trump!

On Fri 6 Nov 2020, 17:35 Gerard via groups.io, <scanneg=gmail.com@groups.io> wrote:
I think Elecraft are really cheeky what I would call abandoning their last product to profit on the next.  I think it is bordering on bullying and not business like to dismiss a recent previous product, like the K3s.
What a croc of shit!

On Fri 6 Nov 2020, 16:53 KE1F Lou, <lmecseri@...> wrote:

I had my K3 fully upgraded and Elecraft returned the original board with my K3. Now I have my "spare parts" inventory.

My question is to find out which other boards should I have in my K3 inventory to round out my spare stock? Your suggestion would be appreciated. Elecraft?

73, Lou KE1F

PS: Components used to be available for 10 or more years because these components were used by several manufacturers in new and old products such as 0.01uF capacitor. Today we are talking about sub-assemblies, contain hundreds of components and used by 1 manufacturer. 

On 11/6/2020 10:29 AM, Michael Mickelson wrote:
It is heartening to see that Elecraft is researching what parts might be in demand for the K3 and K3S.  I purchased my K3,P3, KPA500 and KAT500  about 10 years ago.  It goes without saying it is the best radio I have ever had, not that I have any experience with some of the high end radios made by the big three.  I know that there is anxiety over the ability to continue to repair and replace vital parts for these Elecraft radios.  But I wonder how long Yaesu, Kenwood, Icom, etc repair and provide spare parts for their legacy radios? It is not surprising that Elecraft has to decide to end support at some level.  I perhaps have one more radio upgrade in my future...maybe a K4. 

de Mike KD8DZ

On Fri, Nov 6, 2020 at 9:30 AM Mark Morin <mark@...> wrote:
Fred, I agree with you that it’s disappointing from a company that enjoys such a stellar reputation for support to discontinue their flagship product without adequate parts in inventory to provide continued support for the product. 

I understand that building parts inventory for a discontinued product isn’t the most efficient way to run a business in the short term, but it’s the RIGHT way for long-term success and sustaining customer good will. 

I used to work for a large radio manufacturer whose policy it was to maintain a supply of spare parts fo a minimum of 10 years after the cancellation of a product. That usually meant a final production run for spare parts, which the accountants might have thought wasteful but more enlightened management saw as a vital long term investment.

this survey to see which parts have sufficient demand for a production run seems like a penny-punching approach. I had hoped for better when I chose Elecraft for my station equipment. 

Mark VA2MM 


--
Michael Mickelson
J. Reid Anderson Professor of Physics and Astronomy, emeritus
Denison University
740-587-0687 H
740-644-1238 M