Date   

Re: Support

Bob Novas
 

Bill – can we help? What’s the issue?  Bob – W3DK

 

From: Elecraft-K3@groups.io [mailto:Elecraft-K3@groups.io] On Behalf Of Bill Carpenter
Sent: Saturday, May 22, 2021 09:08
To: Elecraft-K3@groups.io
Subject: Re: [Elecraft-K3] Support

 

I sent a request for help on the form provided on the Elecraft website on Wednesday and haven't heard anything yet.  But I understand that things are not normal yet!

73, Bill NZ0T


Re: Support

Bill Carpenter
 

I sent a request for help on the form provided on the Elecraft website on Wednesday and haven't heard anything yet.  But I understand that things are not normal yet!

73, Bill NZ0T


TEST

Frederick W. Holmes, W1SKU
 

TEST Ignore.


Re: Elecraft P3 Panadapter P3VGA and P3TXMON

Keith KV5J
 

SOLD


Elecraft P3 Panadapter P3VGA and P3TXMON

Keith KV5J
 

Elecraft P3 Panadapter P3VGA and P3TXMON
-
-
Complete P3 Panadapter with options:
P3
P3SVGA Super Video Graphics Array installed
P3TXMON transmit Monitor installed
DCHF-2000  1.8-54 MHz, 1- 2000W coupler
CBLP3Y cable
-
Pre-orders are being taken for these now at Elecraft.
-
P3 $979.00
P3SVGA 359.95
P3TXMON 249.95
-
Cost before taxes and shipping is $1588.90 if ordered today from Elecraft.
-
Selling for $1100 shipped.  PayPal ok if fees paid.

Thanks,73

Keith, KV5J
nelasat@...


Re: For Sale: Elecraft K3S 160-2m transceiver

Keith KV5J
 

SOLD


Re: Support

David Ferrington, M0XDF
 

As per an email from Eric this morning, if you email   support@..., you’re likely to get a response from them, faster than emailing this reflector.

73 de David, M0XDF
-- 
Anyone can do any amount of work, provided it isn't the work he is supposed
to be doing at that moment. -Robert Benchley

On 20 May 2021, at 14:52, Bill Carpenter <nz0tham@...> wrote:

My W2 sensor unit burned a resistor this morning so I also am interested in repair turn around time.  I could replace the resistor myself but I Imagine the unit will need to be recalibrated as it's R22 in the sensing circuit.

That said, I certainly understand that delays are unavoidable at this time!

73, Bill NZ0T


Re: Support

Bill Carpenter
 

My W2 sensor unit burned a resistor this morning so I also am interested in repair turn around time.  I could replace the resistor myself but I Imagine the unit will need to be recalibrated as it's R22 in the sensing circuit.

That said, I certainly understand that delays are unavoidable at this time!

73, Bill NZ0T


For Sale: Elecraft K3S 160-2m transceiver

Keith KV5J
 

Elecraft K3S 160-2m loaded transceiver
 
Here's your chance to get an Elecraft K3S with many of the highly desired options.
 
K3S serial number 10193
KPA3A 100 watt module
KAT3A Autotuner dual antenna ports
KBPF3 general coverage RX band-pass filter
KDVR3 Digital Voice Recorder
 
K144XV 2 meter internal transverter
 
Main receiver filters
KFL3B-13kHz FM/AM filter
KFL3A-2.8kHz optional filter exchange for KFL3A-2.7kHz filter
KFL3A-1.8kHz (Inrad)
KFL3A-400Hz
 
KRX3A High Preformance Sub receiver
 
Sub receiver filter
KFL3A-2.8kHz optional filter exchange for KFL3A-2.7kHz filter
 
KSYN3A synthesizers are standard in both the main and sub receivers with the K3S.
 
Elecraft’s state-of-the-art K3S transceiver offers a unique combination of ultra-high performance and affordability.
Includes both USB and RS232 ports; Using USB port eliminates need for PC sound card and line-level audio cables.
 
No need to buy a stripped down K3S transceiver and piece together parts.
 
Don’t let it slip away, pounce while it is still here!
 
Selling for $3400 shipped.  PayPal ask.

Keith, KV5J
Email me nelasat@...


Re: Support

Dave (NK7Z)
 

I too would like to get a rough idea of where we are if I send in a device for repair. I have a P3, that is temperature sensitive on boot, (if cold fails to boot), that I am holding off on sending in right now.

Any ideas how long that might take if I send it in?

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 5/20/21 2:34 AM, K1dj via groups.io wrote:
Good morning -  As of yesterday, it has been 14 weeks since Elecraft acknowledged receipt of my K3S for repair.  My email request for a status update a few weeks ago was not answered.   It would be helpful to those of us similarly situated to know, at least, approximately where we are in the queue, please.
Best wishes - Rich, K1DJ

On May 19, 2021, at 11:54 PM, Paul Petherick <paul.peth@hotmail.com> wrote:


Thanks Eric but all is good now.  Got my amp back repaired and working fine
The problem may have been on my end.
Paul. K1sec

Sent from my Verizon, Samsung Galaxy smartphone
Get Outlook for Android <https://aka.ms/ghei36>

------------------------------------------------------------------------
*From:* Elecraft-K3@groups.io <Elecraft-K3@groups.io> on behalf of Eric Swartz - WA6HHQ, Elecraft <wa6hhq_lists@elecraft.com>
*Sent:* Wednesday, May 19, 2021 2:26:45 PM
*To:* Elecraft-K3@groups.io <Elecraft-K3@groups.io>
*Subject:* Re: [Elecraft-K3] Support

[Edited Message Follows]

Hi Paul,

I apologize for the support problem you are encountering This is really odd, as we are not backlogged multiple months on cs mails.  We have had response delays of several weeks on occasion due to a huge surge in questions and support emails received during the covid crisis and we are working hard to get that down. (We've also seen much stronger sales than we expected. I guess more hams are at home and are increasing their operating time!) Its also possible your email is getting incorrectly caught in a spam filter on this end.

And as a general note we are definitely continuing our support for the K3 and K3S.

Can you email me, at my address below, the email address you are sending to for your support requests?
Also send me a copy of your support request email and I'll make sure it gets to our support team.

73,   Eric WA6HHQ
eric@elecraft.com


Re: Support

K1dj
 

Good morning -  As of yesterday, it has been 14 weeks since Elecraft acknowledged receipt of my K3S for repair.  My email request for a status update a few weeks ago was not answered.   It would be helpful to those of us similarly situated to know, at least, approximately where we are in the queue, please.
Best wishes - Rich, K1DJ



On May 19, 2021, at 11:54 PM, Paul Petherick <paul.peth@...> wrote:


Thanks Eric but all is good now.  Got my amp back repaired and working fine
The problem may have been on my end.
Paul. K1sec

Sent from my Verizon, Samsung Galaxy smartphone


From: Elecraft-K3@groups.io <Elecraft-K3@groups.io> on behalf of Eric Swartz - WA6HHQ, Elecraft <wa6hhq_lists@...>
Sent: Wednesday, May 19, 2021 2:26:45 PM
To: Elecraft-K3@groups.io <Elecraft-K3@groups.io>
Subject: Re: [Elecraft-K3] Support
 

[Edited Message Follows]

Hi Paul,

I apologize for the support problem you are encountering This is really odd, as we are not backlogged multiple months on cs mails.  We have had response delays of several weeks on occasion due to a huge surge in questions and support emails received during the covid crisis and we are working hard to get that down. (We've also seen much stronger sales than we expected. I guess more hams are at home and are increasing their operating time!) Its also possible your email is getting incorrectly caught in a spam filter on this end. 

And as a general note we are definitely continuing our support for the K3 and K3S. 

Can you email me, at my address below, the email address you are sending to for your support requests? 
Also send me a copy of your support request email and I'll make sure it gets to our support team.

73,   Eric WA6HHQ
eric@...


Re: PR-6

Mike Streeter
 

Bruce, I have one, like new. what are you prepared to offer?

Mike, WM5DX.

On Wednesday, May 19, 2021, 05:22:17 PM CDT, Bruce N9BX <n9bx73@...> wrote:


Looking for a PR-6 Preamp.  Any model will do. Please contact me off list.
73 Bruce N9BX
  


Re: Support

Paul Petherick
 

Thanks Eric but all is good now.  Got my amp back repaired and working fine
The problem may have been on my end.
Paul. K1sec

Sent from my Verizon, Samsung Galaxy smartphone


From: Elecraft-K3@groups.io <Elecraft-K3@groups.io> on behalf of Eric Swartz - WA6HHQ, Elecraft <wa6hhq_lists@...>
Sent: Wednesday, May 19, 2021 2:26:45 PM
To: Elecraft-K3@groups.io <Elecraft-K3@groups.io>
Subject: Re: [Elecraft-K3] Support
 

[Edited Message Follows]

Hi Paul,

I apologize for the support problem you are encountering This is really odd, as we are not backlogged multiple months on cs mails.  We have had response delays of several weeks on occasion due to a huge surge in questions and support emails received during the covid crisis and we are working hard to get that down. (We've also seen much stronger sales than we expected. I guess more hams are at home and are increasing their operating time!) Its also possible your email is getting incorrectly caught in a spam filter on this end. 

And as a general note we are definitely continuing our support for the K3 and K3S. 

Can you email me, at my address below, the email address you are sending to for your support requests? 
Also send me a copy of your support request email and I'll make sure it gets to our support team.

73,   Eric WA6HHQ
eric@...


Re: PR-6

Greg Mitchell
 

Fyi, elecraft still sells the 6-10.


On Wed, May 19, 2021, 18:22 Bruce N9BX <n9bx73@...> wrote:
Looking for a PR-6 Preamp.  Any model will do. Please contact me off list.
73 Bruce N9BX
  


PR-6

Bruce N9BX <n9bx73@...>
 

Looking for a PR-6 Preamp.  Any model will do. Please contact me off list.
73 Bruce N9BX
  


Re: ** For sell K3S + P3** #forsale

Zoran S58L <zokys58l@...>
 

Hi Jim,

S58L

 

73 de Zoran S58L


Re: ** For sell K3S + P3** #forsale

Jim Brown
 

On 5/19/2021 5:00 AM, Zoran S58L wrote:
I’m selling my Elecraft K3S 100/ATU with P3 panadapter.
Callsign?

73, Jim K9YC


Re: Support

Eric Swartz - WA6HHQ, Elecraft
 
Edited

Hi Paul,

I apologize for the support problem you are encountering This is really odd, as we are not backlogged multiple months on cs mails.  We have had response delays of several weeks on occasion due to a huge surge in questions and support emails received during the covid crisis and we are working hard to get that down. (We've also seen much stronger sales than we expected. I guess more hams are at home and are increasing their operating time!) Its also possible your email is getting incorrectly caught in a spam filter on this end. 

And as a general note we are definitely continuing our support for the K3 and K3S. 

Can you email me, at my address below, the email address you are sending to for your support requests? 
Also send me a copy of your support request email and I'll make sure it gets to our support team.

73,   Eric WA6HHQ
eric@...


Support

Paul Bowen <paulbowen@...>
 

Hi

Well I have tried and failed to get support from Elecraft or even a
meaningful reply to emails during the last seven months. Today my 90 year
old friend went out and brought an IC 7300. To quote him "I will probably be
dead by the time Elecraft reply".

Sometimes you have to cut your losses. I had heard Elecraft support was
legendary I was expecting more, at least more than MFJ. I now have to try
and sell a K3S at a massive loss. Please don`t reply I have left the group.



Cheers

Paul

M0PNN


Re: Sound card for use with LP Pan and K3

Bob Benedict, KD8CGH
 

I recently bought a Behringer UMC202HC for use with my original LP-PAN and it works well with my K3. It's a great combo with WIN43K software.

I hadn't used the LP-PAN in some years and the  old Creative EMU 0202 whose most recent driver was released in 2011 under Windows VISTA  was just not working with  WIN 10.
--

  73
   Bob   KD8CGH

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