Well I have tried and failed to get support from Elecraft or even a meaningful reply to emails during the last seven months. Today my 90 year old friend went out and brought an IC 7300. To quote him "I will probably be dead by the time Elecraft reply".
Sometimes you have to cut your losses. I had heard Elecraft support was legendary I was expecting more, at least more than MFJ. I now have to try and sell a K3S at a massive loss. Please don`t reply I have left the group.